Medical Answering Service

Never send a patient to voicemail. Our Medical Answering Services are trained on your business and can converse like a human, schedule appointments, integrate with your CRM, and more. Perfect for healthcare practices of any size.

Customize & launch your HIPAA Compliant virtual receptionists for your Doctor's office in minutes, for free.

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DEMO AGENT

Health Care Practice

Health Care Practice
TRAINED ONPre-visit questions, post-visit follow-ups, general FAQ, etc.
DEMO AGENT

Hotel Concierge

Hotel Concierge
TRAINED ONBookings, room service, check-in/out policies, etc.
DEMO AGENT

Restaurant Staff

Restaurant Staff
TRAINED ONMenu questions, handle bookings, cancellations, etc.

Answer Phone Calls Instantly

Say goodbye to phone trees, or worse yet - putting your patient on hold. They demand, and deserve exceptional customer service that can help solve their problems - whether it is during business hours or after-hours.

PlayHT Medical Answering Service does a few things well: It’s your expert on everything you want it to know about your Doctor's office. Our virtual receptionists are the Best conversational AI agents for your healthcare practice. They are indistinguishable from human operators and a core part of our AI Answering Service.

Our AI Medical Answering Services are intelligent and learn from every call it takes. These professional sounding Medical Answering Services can also schedule, change, cancel appointments, and also follow up with callers. PlayHT virtual receptionists can solve your answering service woes, while always providing an exceptional experience to your callers. Our Medical Answering Service is a better alternative to outsourcing your calls.

How to Create a Medical Answering Service in Minutes

Create one, or multiple virtual receptionists trained to take over your healthcare practice front desk - in just 5 minutes.

demo agent

Create your virtual receptionist

Creating your an amazing Medical Answering Services is as easy as choosing a name, a gender, and AI voice. You can also clone your own voice for your agent. Upload an image to give your agent a face.

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Build you virtual receptionist’s behavior

Quickly enter a greeting, choose a use case and also adjust how your virtual receptionists should speak to your patients. Should they be to the point, or more conversational and chatty. Adjust the agent to speak in a way that best represents your Doctor's office.

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Train your AI receptionist

Type your instructions or upload large, well documented knowledge base docs about how your virtual receptionists should interact with your patients. Train your agent on your pricing, business hours and every detail on how you operate your Doctor's office.

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Add actions

Set up what actions your virtual receptionists can take. This depends on your healthcare practice needs, but you can set up professional sounding answering service to make reservations, cancel, or update scheduling, and more.

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Put your agent to work

Assign a phone number to your agent and click “Deploy” and that’s it. Your new Doctor's office answering service that never takes a break, and is available 24/7, is ready to take on your front desk and help you automate your business.

demo agent

Get started

From the time you begin creating your AI receptionist, to answering a live call, is just minutes. Get started.

Get Started with these Answering Service Templates

Personalized A.I. Voice Agents for Your Business
Trained on:your business, your products, your knowledge, your goals, etc.
Get Started
Agent Avatar Image
Health Care Practice
Trained on:Pre-visit questions, post-visit follow-ups, general FAQ, etc.
+1 310-919-0613
Agent Avatar Image
Hotel Concierge
Trained on:Bookings, room service, check-in/out policies, etc.
+1 650-600-0334
Agent Avatar Image
Restaurant Staff
Trained on:Menu questions, handle bookings, cancellations, etc.
+1 312-313-6307
Agent Avatar Image
Front Desk Reception
Trained on:Appointment availability, business hours, general FAQ, etc.
+1 510-567-7429
Agent Avatar Image
E-Commerce Store
Trained on:Customers preferences, your business, your services, etc.
+1 206-222-9835

Book Your Free Demo Today

See how you can build your own AI Receptionist in minutes.

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AI Receptionist Integrations

  • Seamless Scheduling

    Good for:
    • Easy booking setup
    • Across-industry reservations
    • Calendar voice sync
    • Any scheduling business
    Integrates with:
    • Calendly
      Calendly
    • Zoom
      Zoom
    • Google Calendar
      Google Calendar
    • +
      and more!
  • Always-On Companion

    Good for:
    • 24/7 customer support
    • Global time zone service
    • Immediate emergency responses
    • Off-hours communication handling
    Integrates with:
    • Zendesk
      Zendesk
    • Intercom
      Intercom
    • Notion
      Notion
    • +
      and more!
  • CRM Orchestration

    Good for:
    • Personalized customer service
    • Sales and support streamlining
    • Insight-driven marketing
    • Deepening client relationships
    Integrates with:
    • Salesforce
      Salesforce
    • Hubspot
      Hubspot
    • Microsoft Dynamics
      Microsoft Dynamics
    • +
      and more!
  • Lead Engagement And Qualification

    Good for:
    • Prioritizing high-value leads
    • Automating lead contract
    • Enhancing marketing campaigns
    • Support foused sales efforts
    Integrates with:
    • Salesforce
      Salesforce
    • Pipedrive
      Pipedrive
    • Zoho
      Zoho
    • +
      and more!

What is an AI Receptionist?

An AI receptionist is an advanced virtual assistant that uses artificial intelligence to manage and streamline business phone communications. It functions as a virtual receptionist, handling incoming calls, routing them appropriately, taking messages, and scheduling appointments. The AI receptionist is bilingual in English and Spanish, with more languages coming soon, and provides cost-effective solutions including after-hours support and voicemail management.

Integrated with CRM systems and accessible via a mobile app, it allows businesses to monitor notifications, transfer calls, and efficiently engage new clients. This AI-driven service offers flexible pricing to accommodate various call volumes and can operate full-time or part-time to meet business needs.

Why Use an AI Receptionist?

Cost Effective

An AI receptionist provides a cost-effective alternative to hiring a full-time, in-office receptionist, reducing overhead costs for small businesses and law firms.

24/7 Availability

With after-hours call handling and live answering service, AI receptionist systems ensure that incoming calls are managed around the clock, improving customer engagement.

Bilingual Capabilities

An AI receptionist can handle calls in multiple languages, including English and Spanish, making it ideal for your industry and your customers. It is the most intelligent and compliant AI calling solution.

High Volume Management

AI receptionists efficiently manage high call volumes, ensuring that no calls are missed and that all inquiries are addressed promptly.

Schedule Appointments

An AI receptionist can schedule appointments, send notifications, and manage calendars, streamlining the workflow for your business.

Call Routing and Handling

Advanced call routing features ensure that calls are directed to the right person or department, enhancing the efficiency of call handling and response times.

CRM Integration

Seamless integration with your business’s CRM systems allows you to better track interactions with your customers, improving service quality and client relations.

Voicemail and Message Taking

AI receptionists can manage voicemails, take messages, and send SMS notifications, ensuring that important information is relayed promptly and accurately. This feature is coming soon.

More AI Answering Service Use Cases

Must read Blogs

We write extensively on how AI receptionist services can transform your business. Explore our thought leadership articles

Questions & answers