Medical Answering Service

Never send a patient to voicemail. Our Medical Answering Services are trained on your business and can converse like a human, schedule appointments, integrate with your CRM, and more. Perfect for healthcare practices of any size.

Customize & launch your HIPAA Compliant virtual receptionists for your Doctor's office in minutes, for free.

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Health Care Practice

Health Care Practice
TRAINED ONPre-visit questions, post-visit follow-ups, general FAQ, etc.

Hotel Concierge

Hotel Concierge
TRAINED ONBookings, room service, check-in/out policies, etc.

Restaurant Staff

Restaurant Staff
TRAINED ONMenu questions, handle bookings, cancellations, etc.

Answer Phone Calls Instantly

Say goodbye to phone trees, or worse yet - putting your patient on hold. They demand, and deserve exceptional customer service that can help solve their problems - whether it is during business hours or after-hours.

PlayHT Medical Answering Service does a few things well: It’s your expert on everything you want it to know about your Doctor's office. Our virtual receptionists are the Best conversational AI agents for your healthcare practice. They are indistinguishable from human operators and a core part of our AI Answering Service.

Our AI Medical Answering Services are intelligent and learn from every call it takes. These professional sounding Medical Answering Services can also schedule, change, cancel appointments, and also follow up with callers. PlayHT virtual receptionists can solve your answering service woes, while always providing an exceptional experience to your callers. Our Medical Answering Service is a better alternative to outsourcing your calls.

How to Create a Medical Answering Service in Minutes

Create one, or multiple virtual receptionists trained to take over your healthcare practice front desk - in just 5 minutes.

demo agent

Create your virtual receptionist

Creating your an amazing Medical Answering Services is as easy as choosing a name, a gender, and AI voice. You can also clone your own voice for your agent. Upload an image to give your agent a face.

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Build you virtual receptionist’s behavior

Quickly enter a greeting, choose a use case and also adjust how your virtual receptionists should speak to your patients. Should they be to the point, or more conversational and chatty. Adjust the agent to speak in a way that best represents your Doctor's office.

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Train your AI receptionist

Type your instructions or upload large, well documented knowledge base docs about how your virtual receptionists should interact with your patients. Train your agent on your pricing, business hours and every detail on how you operate your Doctor's office.

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Add actions

Set up what actions your virtual receptionists can take. This depends on your healthcare practice needs, but you can set up professional sounding answering service to make reservations, cancel, or update scheduling, and more.

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Put your agent to work

Assign a phone number to your agent and click “Deploy” and that’s it. Your new Doctor's office answering service that never takes a break, and is available 24/7, is ready to take on your front desk and help you automate your business.

demo agent

Get started

From the time you begin creating your AI receptionist, to answering a live call, is just minutes. Get started.

Get Started with these Answering Service Templates

Personalized A.I. Voice Agents for Your Business
Trained on:your business, your products, your knowledge, your goals, etc.
Get Started
Agent Avatar Image
Health Care Practice
Trained on:Pre-visit questions, post-visit follow-ups, general FAQ, etc.
+1 310-919-0613
Agent Avatar Image
Hotel Concierge
Trained on:Bookings, room service, check-in/out policies, etc.
+1 650-600-0334
Agent Avatar Image
Restaurant Staff
Trained on:Menu questions, handle bookings, cancellations, etc.
+1 312-313-6307
Agent Avatar Image
Front Desk Reception
Trained on:Appointment availability, business hours, general FAQ, etc.
+1 510-567-7429
Agent Avatar Image
E-Commerce Store
Trained on:Customers preferences, your business, your services, etc.
+1 206-222-9835

Book Your Free Demo Today!

See how you can build your own Medical Answering Service in minutes.

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Answering Service Integrations

  • Seamless Scheduling

    Good for:
    • Easy booking setup
    • Across-industry reservations
    • Calendar voice sync
    • Any scheduling business
    Integrates with:
    • Calendly
    • Zoom
    • Google Calendar
      Google Calendar
    • +
      and more!
  • Always-On Companion

    Good for:
    • 24/7 customer support
    • Global time zone service
    • Immediate emergency responses
    • Off-hours communication handling
    Integrates with:
    • Zendesk
    • Intercom
    • Notion
    • +
      and more!
  • CRM Orchestration

    Good for:
    • Personalized customer service
    • Sales and support streamlining
    • Insight-driven marketing
    • Deepening client relationships
    Integrates with:
    • Salesforce
    • Hubspot
    • Microsoft Dynamics
      Microsoft Dynamics
    • +
      and more!
  • Lead Engagement And Qualification

    Good for:
    • Prioritizing high-value leads
    • Automating lead contract
    • Enhancing marketing campaigns
    • Support foused sales efforts
    Integrates with:
    • Salesforce
    • Pipedrive
    • Zoho
    • +
      and more!

What is a Medical Answering Service

a Medical Answering Service acts as a virtual receptionist in your Doctor's office. It expertly manages incoming calls from your patients. This live virtual receptionist service provides call handling, message taking, and call routing, ensuring no call goes unanswered. Bilingual in English and Spanish (soon many other languages), they offer cost-effective call answering solutions, including after-hours support, voicemail management, and scheduling appointments.

With seamless CRM integration and mobile app functionality, businesses can monitor notifications, transfer calls, and engage new clients efficiently. PlayHT offers flexible pricing to suit varying call volumes, making it the best Medical Answering Service. These virtual receptionists can take on your phone monitoring needs full-time or part-time.

Why Use a Medical Answering Service

Cost Effective

Medical Answering Services provide a cost-effective alternative to hiring a full-time, in-office receptionist, reducing overhead costs for small businesses and law firms.

24/7 Availability

With after-hours call handling and live answering service, an AI virtual assistant ensures that incoming calls are managed around the clock, improving customer engagement.

Bilingual Capabilities

AI virtual assistants can handle calls in multiple languages, including English and Spanish, making them ideal for your healthcare practice and your patients. They are the most professional sounding and HIPAA Compliant virtual receptionists.

High Volume Management

AI agents efficiently manage high call volumes hitting your Doctor's office, ensuring that no calls are missed and that all inquiries are addressed promptly.

Schedule Appointments

AI virtual assistants can schedule appointments, send notifications, and manage calendars, streamlining the workflow for your Doctor's office.

Call Routing and Handling

Advanced call routing features ensure that calls are directed to the right person or department, enhancing the efficiency of call handling and response times.

CRM Integration

Seamless integration with your Doctor's office CRM systems allows you to better track interactions with your patients, improving service quality and client relations.

Voicemail and Message Taking

AI virtual assistants can manage voicemails, take messages, and send SMS notifications, ensuring that important information is relayed promptly and accurately. This feature is coming soon.

More AI Answering Service Use Cases

Must read Answering Service Blogs

We write extensively on how the AI business answering services can help change your world. See our thought leadership articles.

Questions & answers