Transform customer support
Answer questions based on your existing knowledge base, track orders, and more, escalating to live support only when needed. Integrates with any back end system using Zapier and Make.
Build a virtual sales army, not just a team
Have high volume inbound or outbound use cases? Our voice agents can make and receive calls and scale effortlessly. Make outbound sales calls, pre-qualify inbound callers and escalate based on rules you set.
Set appointments the easy way
Our voice agents can accept calls, triage, and set or rescedule appointments based on rules you set. Accept business 24/7 or when your staff can't answer the phone
Voice Agents are Enterprise ready
Voice agents are GDPR, SOC 2 type II, and ISO2700 compliant. All models are available on request on cloud platforms or on-prem for the most demanding enterprise applications
Key Features
Lifelike voices
Play's TTS voice models lead the industry in voice quality, prosody and intonation.
Low latency
Time to first audio as low as 320ms, less if on-prem deployment required
Easy to use
Voice AI generation and customization all supported by easy to use APIs.
Accuracy
Dialog is fine-tuned to ensure accurate generation of acronyms, numerical sequences (e.g. phone, credit card numbers).
Multilingual
English, Spanish, Arabic fully supported; 25+ languages under development
Security
All models are GDPR, ISO 27001 and SOC 2 type II compliant. On-prem also available.
Build Your Own AI Voice Agent in 3 Easy Steps
The fastest way to bring a fully functional AI voice agent to life. No code needed.
Agent Setup
Give your agent a personality. Name it, pick a voice (or use your own cloned voice), and write a simple greeting. Customize how it talks, what it knows, and how it behaves using clear prompts. You can also upload files like PDFs or FAQs to train it on specific information.
Add Intelligence
Turn your agent into a smart assistant by enabling actions like sending emails, booking meetings, or pulling live data. Connect it to tools like Zapier or Google Calendar with just a few clicks. No technical setup required.
Use it
Launch your agent on a phone number or embed it directly on your website. It’s ready to chat, assist, and automate tasks around the clock, just like a real team member.
Learn All About Building and Using AI Voice Agents with PlayAI
Want to Talk to Our Team?
If you have an enterprise use case in mind, we'd love to hear from you.