Best Smith AI Alternatives I compiled a list of the best Smith AI alternatives and reviewed features, pricing, and more

in Agents

June 10, 2024
Best Smith AI Alternatives

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Table of Contents

List of the Best Smith AI Alternatives

See a detailed comparison table, with side-by-side samples.

  1. Play AI
  2. Vocode
  3. VoiceNation
  4. E42
  5. Tenyx
  6. Fini AI
  7. Hyperbound
  8. Sameday AI
  9. AimeReception
  10. Invicta AI
  11. D-ID

Play AI is the best alternative to Smith AI

We compared features, pricing, ease of building, training, and quality of the AI agents. Play AI is by far the best alternative to Smith AI.

4.9

Smith AI

  • Smith AI has 3 voice products
  • Most popular use case: Virtual Receptionist Services
  • Top feature: Live chat agents

4.6

Play AI

  • Play AI has 10 voice products
  • Most popular use case: AI Agents
  • Top feature: Conversational Voices

Try the best AI Virtual Agent for free, today!

About Smith AI

4.9

Smith AI leverages both AI and human expertise to provide round-the-clock customer engagement, utilizing live agents based in North America to enhance lead capture and conversion.

Smith AI Snapshot

Founded 2015
CEO Aaron Lee
Price Ranges from $10 to $600

Top Smith AI Features

  • Live chat agents: Live agents work in tandem with AI so conversations are handled efficiently, 24/7.
  • Online dashboard: Access invoices, view playbooks, and train your AI chatbot with Q&A in your online dashboard.
  • Custom branding & colors: Choose how your chat widget looks on your website so it matches your brand design.
  • Mobile-optimized: Our chat widget works on every device and browser — computer, tablet, or phone.
  • Google Analytics: Sync chat data directly into your Google Analytics account for streamlined reporting.
  • AI technology: Our proprietary live chat technology enables agents to offer exceptional service to clients.
  • Proactive chat: Prompt visitors to engage in a conversation immediately, or after 15, 30, or 60 seconds.
  • Custom placement: Choose where your chat widget is displayed — site-wide or just on specific pages.
  • Chat transcripts: View full chat transcripts of all conversations between our agents and your customers.
  • Custom knowledge base: Build a knowledge base that immediately answers common questions from customers.
  • Text notifications: Get notified on your phone with a text message every time a new chat occurs.
  • Real-time translation: We leverage neural network AI to instantly translate chats between English and Spanish.
  • Chat insight & metadata: Access real-time chat analytics and full transcripts available in every client dashboard.

Top Smith AI Use Cases

  • Virtual Receptionist Services: Smith.ai provides virtual receptionists who handle incoming calls and messages. This service helps businesses manage call volume efficiently, ensuring that every inquiry or customer interaction is handled promptly and professionally. This is ideal for businesses that require constant customer interaction but may not have the resources to maintain a full-time reception staff.
  • Outbound Calling and Sales Development: Utilizing Smith.ai for outbound calls helps businesses in lead generation and customer outreach efforts. The service includes initiating contact with potential clients, qualifying leads, scheduling appointments, and even following up on leads, which helps in increasing conversion rates and optimizing the sales process.
  • Web Chat Services: Smith.ai's web chat services combine AI-driven chatbots and live chat capabilities to engage website visitors effectively. This dual approach ensures that potential clients receive immediate assistance, improving lead capture and customer satisfaction rates.
  • Lead Intake and Qualification: Through both inbound and outbound services, Smith.ai helps businesses qualify leads, ensuring that only the most promising prospects are forwarded to the sales team. This streamlines the sales process and improves the efficiency of lead management.
  • After-Hours and Overflow Call Handling: Smith.ai offers after-hours support and overflow call handling, ensuring that businesses do not miss important calls outside of regular business hours or during peak periods. This service is crucial for maintaining a high level of customer service and capturing every potential business opportunity.

Best Smith AI Alternatives

#1 Alternative

Play AI

Play AI is the leader in AI Agents. Automate your business with AI Agents that can even take actions.

Founded in 2016

When you review all features, pricing, and user reviews, Play AI is the best alternative to Smith AI. Try Play AI for free today.

About Play AI

Play AI is one of the best AI Agent platforms in the market. Play AI was recently launched and sits on top of the years of industry leadership from Play HT. Play, as it is now being branded as, pioneered conversational AI.

AI Agents was naturally the next step in its progression to lead the new era of AI agents. The Play mission is to democratize the creation of engaging conversational AI and voice experiences, ensuring that every business, developer, and hobbyist can easily access and utilize these advanced tools... Learn more about Play AI

Sample Play AI Agents

Play AI Pricing

Subscription plans range from $0 to $99

Play AI Top Features

  • Conversational Voices
  • Explainer Voice
  • Local Accents
  • Character Voices
  • Narrative Voices
  • Children Voices
  • Emotions
  • Training Voices

Top Play AI Use Cases

  • AI Agents
  • IVR Systems
  • Call Centers
  • Character Voice Generator

All Play AI Products

  • Ultra realistic AI voices
  • Premium AI Voices
  • Voice Cloning
  • Text to voice editor
  • Pronunciations and Phonetic
  • Audio Widgets
  • AI Podcasts
  • Team Access
  • Female AI Voice Generator Online
  • Male AI Voice Generator Online

Who Uses Play AI

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Vocode

Vocode is a development platform for building and deploying voice and conversational AI applications.

Founded in 2023

About Vocode

Vocode provides a comprehensive set of tools and frameworks that enable developers to build various voice-based applications using large language models (LLMs). With Vocode, you can create systems where LLMs manage phone calls, function as personal assistants, or participate in Zoom meetings.

Additionally, the platform allows for the development of voice-activated systems for smart homes, interactive customer support bots, and real-time language translation services. Vocode’s user-friendly interface simplifies the process of integrating and scaling these voice solutions to meet specific needs... Learn more about Vocode

Vocode Pricing

Subscription plans range from $0 to $25

Vocode Top Features

  • Real-Time Conversation Orchestration
  • Multilingual Capability
  • Customizable AI Agents
  • Ultra-Realistic Voices
  • Integration with Leading STT, TTS, and LLM Providers
  • Cross-Platform Support
  • Open Source Development
  • Comprehensive API and SDK Support

Top Vocode Use Cases

  • Automated Customer Support
  • Outbound Notification Calls
  • Interactive Voice Response (IVR) Systems

All Vocode Products

  • Ai Agent

Read more: Vocode alternatives or Play AI vs Vocode.

VoiceNation

4.7

VoiceNation offers 24/7 live answering, emergency dispatching, and after-hours responses among other features, ensuring seamless communication for businesses.

Founded in 2002

About VoiceNation

VoiceNation stands out as a premier provider of virtual receptionist services, delivering 24/7 live answering, emergency dispatching, after-hours support, and more... Learn more about VoiceNation

Sample VoiceNation Agents

VoiceNation Pricing

Subscription plans range from $0 to $925

VoiceNation Top Features

  • 24/7 Answering Service
  • Bilingual Answering
  • Custom Call Handling
  • Instant Message Delivery
  • CRM Integration and Appointment Scheduling
  • Order Processing

Top VoiceNation Use Cases

  • 24/7 Customer Support
  • Lead Capture and Qualification
  • Appointment Scheduling
  • Order Processing
  • Bilingual Support
  • Event Registration and Management

All VoiceNation Products

  • AI Agent

Who Uses VoiceNation

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Read more: VoiceNation alternatives or Play AI vs VoiceNation.

E42

4

E42 is an AI-driven enterprise automation platform that streamlines workflows and enhances productivity.

Founded in 2012

About E42

E42 is a leading global platform that harnesses AI and NLP technologies, enabling users to create no-code AI co-workers. These AI co-workers are designed to automate complex tasks across various business functions such as customer support, HR, and data management, improving efficiency and streamlining operations.

The platform’s intuitive no-code interface allows anyone within an organization to easily build and deploy AI co-workers, regardless of their technical background. Thanks to its advanced natural language processing capabilities, these AI agents can understand and respond to commands in everyday language, making them highly effective for tasks that require human-like interaction... Learn more about E42

Sample E42 Agents

E42 Top Features

  • Generative AI and Customization
  • Intelligent Document Processing (IDP)
  • Flexible Deployment Options
  • Cognitive Process Automation (CPA)
  • Security and Compliance
  • Continuous Learning and Adaptation

Top E42 Use Cases

  • Customer Service Automation
  • Human Resources and Talent Management
  • Fraud Detection in BFSI (Banking, Financial Services, and Insurance)
  • Healthcare Assistance
  • Legal and Compliance Automation
  • Retail and E-commerce Optimization

All E42 Products

  • Ai Agent

Read more: E42 alternatives or Play AI vs E42.

Tenyx

Ttenyx is an AI-driven platform for automating complex business processes and improving operational efficiency.

Founded in 2022

About Tenyx

Tenyx Voice is an Interactive Virtual Agent (IVA) designed using the latest AI technology. Developed by a team with extensive experience in voice AI, Tenyx utilizes a unique core AI and voice platform to transform how enterprises interact with their customers. This innovative solution aims to enhance customer experiences by providing more intuitive and efficient interactions.

The platform integrates seamlessly into existing business infrastructures, allowing for a smooth transition to more automated, yet personalized customer service solutions. By leveraging advanced natural language processing and machine learning algorithms, Tenyx Voice can understand and respond to a wide range of customer queries with human-like accuracy and responsiveness. This capability ensures that every interaction is handled effectively, increasing customer satisfaction and loyalty... Learn more about Tenyx

Sample Tenyx Agents

Tenyx Top Features

  • Conversational Voice Platform
  • Core AI with Multi-LLM Architecture
  • Customizable and Scalable Solutions:
  • Integration with Industry-specific Needs
  • Robust Analytics and Testing

Top Tenyx Use Cases

  • IVR Users
  • Lead Qualification

All Tenyx Products

  • Conversational AI for the Enterprise

Read more: Tenyx alternatives or Play AI vs Tenyx.

Fini AI

5

Fini AI is an AI platform focused on financial analysis and decision-making support for businesses.

Founded in 2022

About Fini AI

Fini AI revolutionizes customer support by deploying a sophisticated AI agent capable of resolving 70% of customer inquiries. This boosts efficiency, reduces costs, and enhances customer satisfaction. Fully integrated with your company’s private data, the AI agent operates around the clock, efficiently managing queries on platforms like Zendesk, Slack, and Discord.

You can tailor every aspect of your AI agent with Fini AI, from its tone and personality to the specific questions it can answer. This level of customization ensures that your AI agent not only fits seamlessly with your brand but also addresses your customer service needs effectively... Learn more about Fini AI

Fini AI Top Features

  • Configure Tones and Pronunciations
  • Seamless Human Routing
  • Multi-channel Approach
  • Learning with Feedback

Top Fini AI Use Cases

  • E-Commerce
  • Fintech

All Fini AI Products

  • Ai Agent

Read more: Fini AI alternatives or Play AI vs Fini AI.

Hyperbound

4.9

Hyperbound is a simulated AI sales roleplay platform that converts ICP descriptions into interactive AI buyers in under 2 minutes, accelerating sales team onboarding by 50%.

Founded in 2023

About Hyperbound

Hyperbound is a simulated AI sales roleplay platform that transforms ICP descriptions into interactive AI buyers in under 2 minutes. It accelerates sales team onboarding by 50% and enhances conversions on cold, warm, and discovery calls... Learn more about Hyperbound

Sample Hyperbound Agents

Hyperbound Top Features

  • Realistic Buyer Personas
  • Comprehensive Role-Playing Scenarios
  • Dynamic Feedback and Coaching
  • Customization
  • Analytics and Reporting
  • Scenario Builder
  • Scalability
  • Onboarding Acceleration

Top Hyperbound Use Cases

  • Sales Training and Upskilling
  • Onboarding New Sales Reps
  • Cold Calling Practice
  • Discovery Call Training
  • Handling Objections
  • Sales Coaching and Feedback
  • Performance Analytics
  • Custom Scenario Creation

All Hyperbound Products

  • Ai Agent

Read more: Hyperbound alternatives or Play AI vs Hyperbound.

Sameday AI

An innovative solution for home service businesses that answers phone calls promptly and in a way that customers prefer.

Founded in 2021

About Sameday AI

Sameday AI is as effective as your best salesperson. It doesn’t merely respond to customers; like your top sales representative, Sameday AI identifies customer needs and provides tailored solutions that accommodate your schedule, connect with available technicians, and cater to the specific preferences of your service business.

Service businesses often pay four times more to generate leads compared to most other local businesses. To tackle this challenge, Sameday AI operates continuously, enabling the forwarding of overflow and after-hour calls directly to the AI, which can promptly address new customers’ questions and offer the earliest available appointment. Sameday AI never misses a call, never forgets to follow up, and always shows up for work... Learn more about Sameday AI

Sample Sameday AI Agents

Sameday AI Pricing

Subscription plans range from $0 to $559

Sameday AI Top Features

  • 24/7 Availability
  • Natural Language Processing (NLP)
  • Proactive Sales Automation
  • Integration with Existing Systems
  • High Scalability:
  • Improved Accuracy and Consistency
  • Advanced Analytics
  • Cost Efficiency
  • Customizable AI
  • Security and Privacy

Top Sameday AI Use Cases

  • Handling After-Hours Calls
  • Managing High Call Volumes
  • Sales and Lead Conversion
  • Proactive Customer Follow-Ups
  • Integration with Existing Systems
  • Improving Customer Experience
  • Cost Reduction
  • Data-Driven Insights

All Sameday AI Products

  • AI Agent

Read more: Sameday AI alternatives or Play AI vs Sameday AI.

AimeReception

AimeReception is a Multimodal AI-powered virtual receptionist that automates various reception tasks using advanced computer vision, natural language processing, speech processing, and data mining technologies.

Founded in 2013

About AimeReception

AimeReception is a virtual receptionist software based on Multimodal AI, enabling the creation of virtual characters (avatars) that can see, listen, understand, and talk with users. This advanced technology builds virtual humans to automate various tasks at reception desks, such as welcoming visitors, providing meeting room guidance, and floor information. It also remembers customer faces and automatically directs them to the correct meeting rooms, acting as a virtual office staff to streamline daily reception tasks.

AimeReception offers a range of features, including welcoming visitors, introducing company information, connecting to administrators when needed, allowing customers to book appointments directly, checking time attendance through facial recognition, performing customer data statistics, recording reception areas, integrating third-party services, and continuously updating its knowledge to enhance intelligence... Learn more about AimeReception

Sample AimeReception Agents

AimeReception Top Features

  • 24/7 Availability
  • Human-Like Interactions
  • Comprehensive Task Automation
  • Facial Recognition
  • Voice User Interface
  • Meeting Room Integration
  • Multilingual Support
  • Customizable Workflows
  • Automatic Door Control
  • Data Analytics and Reporting

Top AimeReception Use Cases

  • Customer Service
  • Appointment Scheduling
  • Technical Support
  • Sales and Lead Qualification
  • Event Registration and Management
  • Multilingual Customer Support
  • Healthcare Patient Interaction
  • E-commerce Customer Interaction

All AimeReception Products

  • AimeTalk
  • AimeReception
  • AimeHotel
  • AimeMasking
  • Aime AIShop
  • AimeGPT

Read more: AimeReception alternatives or Play AI vs AimeReception.

Invicta AI

Invictoa AI is a comprehensive AI solution provider for businesses looking to integrate advanced AI technologies.

Founded in 2023

About Invicta AI

Invicta AI is a sophisticated AI platform that simplifies the creation and management of AI agents, making it easy for users to connect data sources, utilize ready-made templates, form AI teams, and automate a variety of tasks.

With Invicta AI, companies can effortlessly create marketing content that stays true to their brand, deliver AI-driven customer support, analyze documents for key insights, develop unique AI personas, and automate large-scale content creation... Learn more about Invicta AI

Invicta AI Pricing

Subscription plans range from $0 to $297

Invicta AI Top Features

  • AI Autopilot and Customization
  • Embeddings and Widgets
  • CSV Uploads and Cloning
  • Seamless Integration
  • Advanced Analytics
  • Invicta AI Pro Subscription

Top Invicta AI Use Cases

  • AI Customer Support Rep
  • AI Back-office Operations Manager
  • AI BDR

All Invicta AI Products

  • Ai Agent

Read more: Invicta AI alternatives or Play AI vs Invicta AI.

D-ID

4

D-ID is an AI company specializing in generating synthetic media, including deepfake technology and animated avatars.

Founded in 2017

About D-ID

The Natural User Interface (NUI) by D-ID is designed to transform how we interact with the digital environment. This interface allows for direct communication with technology through intuitive, face-to-face conversations, eliminating the need for typing or clicking. NUI focuses on understanding and responding to user needs directly and efficiently, making digital interactions simpler and more natural.

The NUI platform utilizes advanced AI to interpret human expressions and verbal cues accurately, enabling responsive and relevant interactions as if you’re speaking to another human. This technology is particularly beneficial in sectors like healthcare, where patients can discuss symptoms with a virtual medical assistant, and in retail, where shoppers receive personalized advice from virtual shopping advisors... Learn more about D-ID

Sample D-ID Agents

D-ID Pricing

Subscription plans range from $0 to $198

D-ID Top Features

  • Personalized Videos
  • Fast & Cost-efficient
  • At the Touch of a Button
  • Scale from Anywhere
  • All in One Place
  • Instant Explainer Videos

Top D-ID Use Cases

  • Enhanced Customer Experience
  • Corporate Communications and Training
  • E-commerce
  • Marketing and Sales
  • Accessibility Across Languages

All D-ID Products

  • Creative Reality™ Studio
  • AI Agents
  • Mobile App
  • API
  • Chat.D-ID

Read more: D-ID alternatives or Play AI vs D-ID.

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Alternatives

Alternatives to Smith AI Comparison Table

Play AI
#1 Alternative
Smith AI Vocode VoiceNation
Top Features Conversational VoicesLive chat agentsReal-Time Conversation Orchestration24/7 Answering Service
Top Use Case AI Agents Virtual Receptionist Services Automated Customer Support 24/7 Customer Support
Total Voice Products 10 3 1 1
Voice Sample No sample available No sample available
Pricing Starting from: $39 per month Starting from: $10 per month Starting from: $3 per month Starting from: $70 per month
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