Best Phonely.AI Alternatives I compiled a list of the best Phonely.AI alternatives and reviewed features, pricing, and more

By Hammad Syed in Agents

June 28, 2024
Best Phonely.AI Alternatives

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Play AI is the best alternative to Phonely.AI

We compared features, pricing, ease of building, training, and quality of the AI agents. Play AI is by far the best alternative to Phonely.AI.

Not Rated

  • Phonely.AI has 1 voice products
  • Most popular use case: 24/7 Call Answering for Dental Practices
  • Top feature: 24/7 Availability
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4.6

  • Play AI has 10 voice products
  • Most popular use case: AI Agents
  • Top feature: Conversational Voices
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About Phonely.AI

Phonely’s mission is to build technology that enhances customer support, enables doctors to see more patients, and ensures that no one is ever put on hold again. They achieve this by developing lifelike AI receptionists that can answer phones, schedule appointments, and provide world-class support to your customers.

Phonely provides comprehensive call management solutions, ensuring businesses never miss a call and eliminate lost revenue. As an AI receptionist, Phonely answers phones like a human, without ever forgetting information, having a bad day, or needing sleep.

Setting up Phonely is quick and easy; it connects to your website to build an agent in minutes and integrates seamlessly with your existing tools. Phonely can transfer calls, schedule appointments, take payments, and handle product returns, all in real-time during the call.

Developed by a team of Ph.D. AI researchers and audio engineers, Phonely leads in real-time, human-like phone support. It is built on industry-specific, custom language models designed for voice, enabling the creation of an agent that understands your business, tracks interactions, analyzes data, and improves responses over time.

Phonely caters to various industries, including photography studios, spa and wellness centers, fitness studios, barbershops, and landscaping services, by managing appointment bookings, inquiries, and availability.

Key features of Phonely include live appointment scheduling, automatic phone follow-ups to reduce no-shows, and an FAQ voice engine to answer common questions about pricing, hours, and locations, saving businesses valuable time and resources.

Phonely.AI Snapshot

Founded 2023
CEO Will Bodewes
Price Ranges from $0 to $499

Top Phonely.AI Features

  • 24/7 Availability: Phonely ensures that all calls are answered round the clock, providing continuous support and ensuring that no potential patient or client is missed.
  • Human-Like Conversations: The AI provides lifelike voice interactions, making conversations with customers and patients feel natural and engaging.
  • Appointment Scheduling: Phonely can handle all aspects of appointment scheduling, including booking, rescheduling, and sending reminders, helping to reduce no-show rates and keep schedules organized.
  • Customizable Call Handling: Businesses can customize how calls are handled by selecting voices, setting conversational styles, and integrating specific business protocols to ensure consistent and professional interactions.
  • Real-Time Integrations: Phonely integrates seamlessly with various software tools, such as Google Calendar, Zapier, and CRM systems, allowing it to perform tasks like booking appointments and handling inquiries live during the call.
  • HIPAA Compliance: For healthcare practices, Phonely ensures full compliance with HIPAA regulations, safeguarding patient information and maintaining data security.
  • Analytics and Reporting: The platform provides detailed call transcriptions and AI-powered analytics, helping businesses gain insights into call performance and customer interactions to optimize their service.
  • Cost-Effective: Phonely operates on a performance-based billing model, charging only for successful outcomes, such as booked appointments, which can result in significant cost savings compared to traditional reception services.
  • Automated Follow-Ups: The AI can automatically follow up with customers or patients to confirm appointments, gather feedback, and handle other routine tasks, freeing up staff time for more critical activities.
  • Voice Customization: Businesses can choose from a variety of voices and customize their tone to match their brand, enhancing the customer experience.

Top Phonely.AI Use Cases

  • 24/7 Call Answering for Dental Practices: Phonely.ai ensures that all calls to a dental practice are answered at any time of day, providing continuous support for patients needing assistance, scheduling, or information.
  • Appointment Scheduling and Management: Phonely.ai handles the entire appointment scheduling process, from booking and confirming appointments to sending reminders and managing cancellations. This reduces administrative workload and minimizes appointment no-shows.
  • Patient Intake and Information Gathering: The AI can conduct detailed patient intake during initial calls, collecting all necessary information and ensuring that the dental practice has accurate records for new patients.
  • Automated Follow-Ups and Reminders: Phonely.ai can automatically follow up with patients to confirm upcoming appointments, remind them of scheduled visits, and gather post-appointment feedback, ensuring a high level of patient engagement and satisfaction.
  • Emergency Call Handling: For dental practices offering emergency services, Phonely.ai can prioritize urgent calls and ensure that patients receive immediate attention, improving the practice's responsiveness and patient care.
  • Cost-Effective Call Management: By automating call handling and scheduling, Phonely.ai reduces the need for additional administrative staff, leading to significant cost savings for dental practices while maintaining high-quality patient service.
  • Multilingual Support: Phonely.ai provides support for multiple languages, helping dental practices serve a diverse patient base more effectively by communicating with patients in their preferred language.
  • Integration with Practice Management Software: Phonely.ai seamlessly integrates with existing practice management systems, ensuring that all patient interactions are recorded and managed efficiently within the practice’s workflow.
  • Data Security and Compliance: Phonely.ai is HIPAA-compliant, ensuring that all patient information is handled securely and in compliance with healthcare regulations, protecting patient privacy and data integrity.
  • Personalized Patient Experience: The AI can deliver a personalized experience by remembering patient preferences and past interactions, which enhances the overall patient satisfaction and loyalty to the dental practice.

Best Phonely.AI Alternatives

#1 Alternative

Play AI

Play AI is the leader in AI Agents. Automate your business with AI Agents that can even take actions.

Founded in 2016

When you review all features, pricing, and user reviews, Play AI is the best alternative to Phonely.AI. Try Play AI for free today.

About Play AI

Play AI is one of the best AI Agent platforms in the market. Play AI was recently launched and sits on top of the years of industry leadership from Play HT. Play, as it is now being branded as, pioneered conversational AI.

AI Agents was naturally the next step in its progression to lead the new era of AI agents. The Play mission is to democratize the creation of engaging conversational AI and voice experiences, ensuring that every business, developer, and hobbyist can easily access and utilize these advanced tools... Learn more about Play AI

Sample Play AI Agents

Play AI Pricing

Subscription plans range from $0 to $99

Play AI Top Features

  • Conversational Voices
  • Explainer Voice
  • Local Accents
  • Character Voices
  • Narrative Voices
  • Children Voices
  • Emotions
  • Training Voices

Top Play AI Use Cases

  • AI Agents
  • IVR Systems
  • Call Centers
  • Character Voice Generator

All Play AI Products

  • Ultra realistic AI voices
  • Premium AI Voices
  • Voice Cloning
  • Text to voice editor
  • Pronunciations and Phonetic
  • Audio Widgets
  • AI Podcasts
  • Team Access
  • Female AI Voice Generator Online
  • Male AI Voice Generator Online

Who Uses Play AI

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IsOn24

IsOn24 is a 24/7 AI-driven virtual assistant that handles appointments, customer inquiries, and call queues, integrating seamlessly with calendars and CRMs.

Founded in 2014

About IsOn24

IsOn24 handles setting appointments, checking availability, and answering any questions about your products or services, just like a live person, 24/7. Customers can speak their questions, and IsOn24 responds immediately, also providing texted online links. This instant interaction delights customers and frees up time for businesses to grow. Users can choose from various computer voices or record their own.

IsOn24 automatically books client meetings, home service visits, and restaurant reservations, filling your calendar from phone calls, websites, and even text messages. Special hours, rules, and custom fields can be quickly added to match specific processes. It easily negotiates alternate times and answers questions via text messages, connecting seamlessly with your favorite calendar and CRM... Learn more about IsOn24

Sample IsOn24 Agents

IsOn24 Top Features

  • 24/7 AI Voice Assistant
  • Text Back and Two-Way Texting
  • Automatic Call Queue
  • Online Appointments and Reservations:
  • Customizable Voice and IVR Mode
  • Integration with Existing Systems
  • Call Recording and Transcription
  • Reports and Analytics
  • Flexible Number Management
  • Business Texting

Top IsOn24 Use Cases

  • 24/7 Customer Support
  • Appointment and Reservation Management
  • Handling High Call Volumes
  • Streamlined Communication for Property Management
  • Enhanced Customer Interaction for Restaurants
  • E-commerce and Online Business Support
  • Inbound Sales and Lead Conversion
  • Scalable Communication for Small Businesses

All IsOn24 Products

  • AI Agent

Read more: IsOn24 alternatives or Play AI vs IsOn24.

Gabbyville

Gabbyville, an award-winning provider, offers friendly, energetic, and efficient live bilingual virtual receptionist services to keep your business running smoothly at a fraction of the cost.

Founded in 2013

About Gabbyville

Gabbyville is an award-winning provider of friendly, energetic, and efficient live bilingual virtual receptionist services, ensuring your business operates smoothly at a fraction of the cost... Learn more about Gabbyville

Sample Gabbyville Agents

Gabbyville Pricing

Subscription plans range from $1 to $600

Gabbyville Top Features

  • 24/7 Live Answering
  • Bilingual Receptionists
  • Custom Call Handling
  • Appointment Scheduling
  • Detailed Message Taking
  • Call Routing and Outbound Calling
  • Real-Time Status Updates
  • Spam Call Blocking
  • Multi-Conferencing
  • High-Quality Call Service

Top Gabbyville Use Cases

  • 24/7 Customer Service
  • Lead Capture and Qualification
  • Appointment Scheduling
  • Overflow Call Handling
  • Bilingual Support
  • Order Processing
  • Virtual Receptionist for Small Businesses
  • Message Taking and Delivery
  • Real Estate and Property Management

Read more: Gabbyville alternatives or Play AI vs Gabbyville.

EVE Calls

4

Eve Calls provides voice AI agents for businesses and startups, generative AI for enterprises, debt collection AI agents, and government AI agents for municipalities.

Founded in 2016

About EVE Calls

Eve Calls offers a suite of services including voice AI agents for small to mid-sized businesses and startups, generative AI and customized solutions for enterprises, debt collection AI agents for debt collectors, and government AI agents for municipalities... Learn more about EVE Calls

Sample EVE Calls Agents

EVE Calls Top Features

  • Natural Voice Interaction
  • Multilingual Capabilities
  • High Capacity Handling
  • Integration Flexibility
  • Advanced Call Routing
  • Security and Compliance
  • Voice Activity Detection
  • Detailed Analytics and Reporting
  • Customizable Scripts and Personalization
  • Proactive Customer Engagement

Top EVE Calls Use Cases

  • Customer Support Automation
  • Appointment Scheduling and Reminders
  • Debt Collection
  • Lead Qualification and Sales
  • Order Processing and Customer Inquiries
  • Surveys and Feedback Collection
  • Multilingual Customer Service
  • Proactive Customer Engagement
  • Call Routing and Transfers
  • Marketing Campaigns

All EVE Calls Products

  • AI Agent

Read more: EVE Calls alternatives or Play AI vs EVE Calls.

CBSI Holdings

Part of the FirstMeridian Group, backed by world-renowned investors, we aim to build a premier HR platform offering comprehensive end-to-end human resources solutions that transform people processes.

Founded in 1972

About CBSI Holdings

As part of the FirstMeridian Group, established by world-renowned investors, their mission is to create a premier HR platform that offers comprehensive human resources solutions and transforms people processes... Learn more about CBSI Holdings

CBSI Holdings Top Features

  • 24/7 Live Answering
  • Virtual Receptionist Services
  • Order Taking
  • Customizable Call Handling
  • Affordable Pricing
  • Highly-Trained Operators
  • Veteran-Owned Business:

Top CBSI Holdings Use Cases

  • Customer Support
  • Virtual Receptionist
  • Order Taking and Processing
  • Appointment Scheduling
  • Lead Capture and Qualification
  • Overflow Call Handling
  • Emergency Response Handling
  • After-Hours Support:
  • Bilingual Support

All CBSI Holdings Products

Read more: CBSI Holdings alternatives or Play AI vs CBSI Holdings.

LexReception

4.9

LEX Reception offers more than just 24/7 answering services for lawyers. It helps save time by handling calls, scheduling appointments, and processing payments around the clock.

Founded in 2011

About LexReception

LEX Reception goes beyond a standard 24/7 answering service for lawyers by saving time on call handling, scheduling appointments, and processing payments around the clock... Learn more about LexReception

Sample LexReception Agents

LexReception Top Features

  • 24/7 Client Reception and Support
  • Legal Intake Services
  • Appointment Scheduling
  • Lead Capture and Qualification
  • Bilingual Support
  • Custom Call Handling
  • Integration with Legal Software
  • Live Chat Support

Top LexReception Use Cases

  • 24/7 Live Answering
  • Customized Call Handling
  • Legal Intake Specialists:
  • Appointment Scheduling
  • Bilingual Services
  • Lead Capture and Qualification
  • Live Chat Support
  • Document Sending and Management
  • Mobile App Access

Read more: LexReception alternatives or Play AI vs LexReception.

Soundhound AI

Soundhound AI independent voice AI platform connects people to brands through customized conversational experiences, voice-enabling products and services.

Founded in 2005

About Soundhound AI

SoundHound’s independent voice AI platform enables brands to create customized conversational experiences that voice-enable products, services, and apps, while providing companies with valuable data and analytics for enhanced control and brand ownership of the customer experience.

SoundHound AI offers voice AI solutions tailored to various industries, delivering real business value by elevating customer experiences. These solutions improve user interactions, customer connections, and brand value through a truly conversational interface, ensuring a seamless and engaging experience for users... Learn more about Soundhound AI

Sample Soundhound AI Agents

Soundhound AI Top Features

  • Speech-to-Meaning® Technology
  • Deep Meaning Understanding®
  • Dynamic Interaction™
  • End-to-End Voice AI Tech Stack
  • Edge and Cloud Connectivity
  • Custom Domains and Commands
  • Multilingual Support
  • Vehicle Intelligence

Top Soundhound AI Use Cases

  • Automotive Voice Assistants
  • Smart Device Integration
  • Customer Service and Contact Centers
  • Restaurant Ordering Systems
  • Hospitality Services
  • Mobile Apps
  • Retail and E-commerce

All Soundhound AI Products

  • Branded Wake Words
  • Automatic Speech Recognition (ASR)
  • Natural Language Understanding (NLU)
  • Text-to-Speech (TTS)
  • Suite of Connectivity Options
  • Multiple Languages
  • Automatic Content Recognition (ACR)
  • Houndify Developer Platform

Read more: Soundhound AI alternatives or Play AI vs Soundhound AI.

MoneyPenny

4.4

MoneyPenny offers personalized call answering services that seamlessly integrate with your business, ensuring calls are handled as if by your own team.

Founded in 2000

About MoneyPenny

MoneyPenny truly personalizes how they answer calls. With a team of dedicated professionals enhanced by advanced technology, they understand your business and customers inside out, allowing them to answer calls as if they are part of your team. Their Virtual Receptionists are so skilled that callers will believe they are speaking directly with you.

They are the only provider who can genuinely claim to be a seamless extension of you and your team. Not only do they offer experienced personnel who work as if they are based within your business, but their proprietary technology enables them to answer calls with the same confidence and knowledge as you. Additionally, their Virtual Receptionist Service integrates seamlessly with all your favorite software... Learn more about MoneyPenny

MoneyPenny Top Features

  • 24/7 Call Answering
  • Personalized Service
  • Bespoke Call Handling Software
  • Real-Time Availability
  • Omnichannel Support
  • Advanced Call Recognition
  • CRM Integration
  • Free Trial and Flexible Plans

Top MoneyPenny Use Cases

  • 24/7 Customer Support
  • Appointment Scheduling and Management
  • Handling High Call Volumes
  • Personalized Customer Interaction
  • Lead Qualification and CRM Integration
  • VIP Call Handling and Spam Filtering
  • Omnichannel Communication
  • Enhanced Professional Image

Read more: MoneyPenny alternatives or Play AI vs MoneyPenny.

Smith AI

4.9

Smith.ai seamlessly combines artificial intelligence with human intelligence to deliver 24/7 customer engagement services.

Founded in 2015

About Smith AI

Smith AI leverages both AI and human expertise to provide round-the-clock customer engagement, utilizing live agents based in North America to enhance lead capture and conversion... Learn more about Smith AI

Smith AI Pricing

Subscription plans range from $10 to $600

Smith AI Top Features

  • Live chat agents
  • Online dashboard
  • Custom branding & colors
  • Mobile-optimized
  • Google Analytics
  • AI technology
  • Proactive chat
  • Custom placement
  • Chat transcripts
  • Custom knowledge base
  • Text notifications
  • Real-time translation
  • Chat insight & metadata

Top Smith AI Use Cases

  • Virtual Receptionist Services
  • Outbound Calling and Sales Development
  • Web Chat Services
  • Lead Intake and Qualification
  • After-Hours and Overflow Call Handling

All Smith AI Products

  • Virtual Receptionists
  • Outreach Campaigns
  • Webchat

Who Uses Smith AI

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Read more: Smith AI alternatives or Play AI vs Smith AI.

Yellow AI

4.5

Yellow AI is a conversational AI platform that automates customer engagement and support for businesses.

Founded in 2016

About Yellow AI

Yellow.ai, originally known as Yellow Messenger, is a global enterprise headquartered in San Mateo, California, focusing on automating customer service. Founded in 2016, the company provides an AI platform designed to enhance customer support across chat and voice channels. This technology allows businesses to offer round-the-clock support, improving customer interactions without constant human oversight.

The platform integrates effortlessly with existing business infrastructure and is compatible across various communication channels, including social media, messaging apps, and company websites. Yellow.ai utilizes advanced natural language processing and machine learning to accurately understand and respond to customer queries. This not only streamlines the handling of large volumes of interactions but also tailors the customer experience to individual needs, increasing satisfaction and loyalty... Learn more about Yellow AI

Yellow AI Top Features

  • Dynamic Automation Platform (DAP
  • Human-like Interaction
  • Enterprise-grade Security
  • Zero Setup Bot Deployment
  • Generative AI-powered Dynamic Chat
  • Advanced Analytics
  • Multi-Channel Support

Top Yellow AI Use Cases

  • Conversational Service Cloud
  • Conversational Commerce Cloud
  • Conversational EX Cloud

All Yellow AI Products

  • Dynamic Automation Platform (DAP)
  • No-code builder
  • DynamicNLPTM
  • Integrations
  • Analytics
  • Omnichannel
  • Voice & calls
  • Text & instant messaging
  • Automated emails

Who Uses Yellow AI

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Hammad Syed

Hammad Syed

Hammad Syed holds a Bachelor of Engineering - BE, Electrical, Electronics and Communications and is one of the leading voices in the AI voice revolution. He is the co-founder and CEO of PlayHT, now known as PlayAI.

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