Best Convoso Alternatives I compiled a list of the best Convoso alternatives and reviewed features, pricing, and more

By Hammad Syed in Agents

June 28, 2024
Best Convoso Alternatives

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Play AI is the best alternative to Convoso

We compared features, pricing, ease of building, training, and quality of the AI agents. Play AI is by far the best alternative to Convoso.

4.4

  • Convoso has 7 voice products
  • Most popular use case: Sales and Lead Generation
  • Top feature: Multiple Dialing Modes
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4.6

  • Play AI has 10 voice products
  • Most popular use case: AI Agents
  • Top feature: Conversational Voices
See More About Play AI Arrow

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About Convoso

4.4

Convoso is a contact center solution provider that enhances business outreach by accelerating lead engagement through continuous innovations in dialer and AI technologies.

Convoso Snapshot

Founded 2006
CEO Nima Hakimi

Top Convoso Features

  • Multiple Dialing Modes: Convoso supports predictive, power, progressive, and preview dialing modes, allowing businesses to choose the most efficient dialing method based on their specific needs​
  • Skills-Based Routing: This feature ensures calls are directed to the most qualified agents based on their skills and expertise, improving call handling efficiency and customer satisfaction​
  • Caller ID Reputation Management: Convoso helps manage and monitor caller IDs to reduce the risk of calls being flagged as spam, thereby increasing contact rates and maintaining high call quality​
  • Dynamic Scripting: The platform provides customizable scripts that adapt in real-time during calls, helping agents respond effectively to various scenarios and stay compliant with regulations​
  • Omnichannel Support: Convoso integrates multiple communication channels, including voice, SMS, and email, enabling synchronized customer engagement across different platforms​
  • Advanced Reporting and Analytics: Convoso offers highly customizable dashboards and reporting tools that provide real-time insights into call center performance, helping businesses make data-driven decisions to optimize their operations
  • Answering Machine Detection: With up to 97% accuracy, this feature ensures agents spend more time talking to live leads by filtering out calls that go to voicemail​
  • Compliance Tools: Convoso includes tools to ensure compliance with TCPA and other regulations, helping businesses avoid legal issues while maintaining efficient call operations​
  • Smart Voicemail Drop: This feature allows strategic voicemail drops based on call cadence, maximizing the likelihood of callbacks and improving lead engagement
  • Integration with Third-Party Applications: Convoso's open API allows seamless integration with major third-party applications, enhancing the functionality and flexibility of the contact center software

Top Convoso Use Cases

  • Sales and Lead Generation: Convoso excels in accelerating sales processes and improving lead generation efforts by automating initial outreach, qualifying leads, and scheduling appointments.
  • Customer Service Automation: The platform's AI capabilities enable businesses to provide 24/7 customer support, handling routine inquiries and freeing up human agents to tackle more complex issues.
  • Appointment Scheduling: Convoso can manage appointment bookings and reminders, reducing no-shows and ensuring efficient scheduling.
  • Healthcare Engagement: For healthcare providers, Convoso can automate patient interactions, schedule appointments, send reminders, and handle follow-ups, improving patient engagement and reducing administrative burdens.
  • Compliance Management: With features designed to ensure compliance with various regulations, Convoso helps businesses maintain adherence to legal requirements while optimizing their call center operations.
  • Omnichannel Marketing: Businesses can leverage Convoso’s support for multiple communication channels to run comprehensive marketing campaigns that engage leads through their preferred medium.
  • Insurance and Financial Services: Convoso assists in pre-qualifying clients, scheduling consultations, and managing client follow-ups, enhancing efficiency and customer satisfaction in these sectors.

Best Convoso Alternatives

#1 Alternative

Play AI

Play AI is the leader in AI Agents. Automate your business with AI Agents that can even take actions.

Founded in 2016

When you review all features, pricing, and user reviews, Play AI is the best alternative to Convoso. Try Play AI for free today.

About Play AI

Play AI is one of the best AI Agent platforms in the market. Play AI was recently launched and sits on top of the years of industry leadership from Play HT. Play, as it is now being branded as, pioneered conversational AI.

AI Agents was naturally the next step in its progression to lead the new era of AI agents. The Play mission is to democratize the creation of engaging conversational AI and voice experiences, ensuring that every business, developer, and hobbyist can easily access and utilize these advanced tools... Learn more about Play AI

Sample Play AI Agents

Play AI Pricing

Subscription plans range from $0 to $99

Play AI Top Features

  • Conversational Voices
  • Explainer Voice
  • Local Accents
  • Character Voices
  • Narrative Voices
  • Children Voices
  • Emotions
  • Training Voices

Top Play AI Use Cases

  • AI Agents
  • IVR Systems
  • Call Centers
  • Character Voice Generator

All Play AI Products

  • Ultra realistic AI voices
  • Premium AI Voices
  • Voice Cloning
  • Text to voice editor
  • Pronunciations and Phonetic
  • Audio Widgets
  • AI Podcasts
  • Team Access
  • Female AI Voice Generator Online
  • Male AI Voice Generator Online

Who Uses Play AI

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Gabbyville

Gabbyville, an award-winning provider, offers friendly, energetic, and efficient live bilingual virtual receptionist services to keep your business running smoothly at a fraction of the cost.

Founded in 2013

About Gabbyville

Gabbyville is an award-winning provider of friendly, energetic, and efficient live bilingual virtual receptionist services, ensuring your business operates smoothly at a fraction of the cost... Learn more about Gabbyville

Sample Gabbyville Agents

Gabbyville Pricing

Subscription plans range from $1 to $600

Gabbyville Top Features

  • 24/7 Live Answering
  • Bilingual Receptionists
  • Custom Call Handling
  • Appointment Scheduling
  • Detailed Message Taking
  • Call Routing and Outbound Calling
  • Real-Time Status Updates
  • Spam Call Blocking
  • Multi-Conferencing
  • High-Quality Call Service

Top Gabbyville Use Cases

  • 24/7 Customer Service
  • Lead Capture and Qualification
  • Appointment Scheduling
  • Overflow Call Handling
  • Bilingual Support
  • Order Processing
  • Virtual Receptionist for Small Businesses
  • Message Taking and Delivery
  • Real Estate and Property Management

Read more: Gabbyville alternatives or Play AI vs Gabbyville.

MoneyPenny

4.4

MoneyPenny offers personalized call answering services that seamlessly integrate with your business, ensuring calls are handled as if by your own team.

Founded in 2000

About MoneyPenny

MoneyPenny truly personalizes how they answer calls. With a team of dedicated professionals enhanced by advanced technology, they understand your business and customers inside out, allowing them to answer calls as if they are part of your team. Their Virtual Receptionists are so skilled that callers will believe they are speaking directly with you.

They are the only provider who can genuinely claim to be a seamless extension of you and your team. Not only do they offer experienced personnel who work as if they are based within your business, but their proprietary technology enables them to answer calls with the same confidence and knowledge as you. Additionally, their Virtual Receptionist Service integrates seamlessly with all your favorite software... Learn more about MoneyPenny

MoneyPenny Top Features

  • 24/7 Call Answering
  • Personalized Service
  • Bespoke Call Handling Software
  • Real-Time Availability
  • Omnichannel Support
  • Advanced Call Recognition
  • CRM Integration
  • Free Trial and Flexible Plans

Top MoneyPenny Use Cases

  • 24/7 Customer Support
  • Appointment Scheduling and Management
  • Handling High Call Volumes
  • Personalized Customer Interaction
  • Lead Qualification and CRM Integration
  • VIP Call Handling and Spam Filtering
  • Omnichannel Communication
  • Enhanced Professional Image

Read more: MoneyPenny alternatives or Play AI vs MoneyPenny.

Godmode

Godmode is a powerful AI tool designed to enhance productivity and efficiency through intelligent automation.

Founded in 2023

About Godmode

Godmode is a web platform that taps into the automation capabilities of AutoGPT and BabyAGI, designed to make sophisticated AI technologies accessible to a wide audience. As these AI agents are in the early stages, they quickly adapt and evolve, promising more advanced features and broader applicability over time. Godmode supports GPT-3.5 and GPT-4, allowing users to leverage some of the most advanced AI models available today.

This platform enables users to automate tasks, generate dynamic content, and develop complex algorithms without requiring deep technical expertise. The interface is straightforward, catering to both beginners and experienced users. By offering tools that simplify the integration of AI into everyday tasks, Godmode provides practical solutions that save time and enhance productivity... Learn more about Godmode

Godmode Top Features

  • Autonomous Task Completion
  • Advanced Research and Analysis
  • Creative and Design Assistance
  • Real-Time Monitoring and Interaction
  • Scalability and Continuous Learning
  • Versatility Across Various Industries

Top Godmode Use Cases

  • Automated Research and Analysis
  • Creative Content Generation
  • Complex Task Automation
  • Customer Service and Engagement
  • Healthcare Applications
  • Finance and Investment Analysis
  • Educational Tools

All Godmode Products

  • Ai Agent

Read more: Godmode alternatives or Play AI vs Godmode.

Vocode

Vocode is a development platform for building and deploying voice and conversational AI applications.

Founded in 2023

About Vocode

Vocode provides a comprehensive set of tools and frameworks that enable developers to build various voice-based applications using large language models (LLMs). With Vocode, you can create systems where LLMs manage phone calls, function as personal assistants, or participate in Zoom meetings.

Additionally, the platform allows for the development of voice-activated systems for smart homes, interactive customer support bots, and real-time language translation services. Vocode’s user-friendly interface simplifies the process of integrating and scaling these voice solutions to meet specific needs... Learn more about Vocode

Vocode Pricing

Subscription plans range from $0 to $25

Vocode Top Features

  • Real-Time Conversation Orchestration
  • Multilingual Capability
  • Customizable AI Agents
  • Ultra-Realistic Voices
  • Integration with Leading STT, TTS, and LLM Providers
  • Cross-Platform Support
  • Open Source Development
  • Comprehensive API and SDK Support

Top Vocode Use Cases

  • Automated Customer Support
  • Outbound Notification Calls
  • Interactive Voice Response (IVR) Systems

All Vocode Products

  • Ai Agent

Read more: Vocode alternatives or Play AI vs Vocode.

vTalk AI

vTalk AI develops voice assistants that engage in natural conversations with customers to resolve their issues, understanding them regardless of how they communicate, serving companies where customer interaction is crucial for business success.

About vTalk AI

vTalk.ai develops voice assistants capable of engaging in natural conversations with customers to address their issues. Their voice assistants understand customers, regardless of what they say or how they say it, serving companies where customer interaction is crucial for business operations... Learn more about vTalk AI

vTalk AI Pricing

Subscription plans range from $0 to $999

vTalk AI Top Features

  • Natural Language Processing (NLP)
  • 24/7 Availability
  • Automated Call Handling
  • No-Code Customization
  • Multilingual Support
  • Integration with Business Systems
  • Real-Time Analytics and Reporting
  • Personalized Interactions
  • Cost Efficiency
  • Proactive Customer Engagement

Top vTalk AI Use Cases

  • Customer Support
  • Appointment Scheduling
  • Order Processing and Management
  • Multilingual Customer Service
  • Lead Qualification and Sales
  • Survey and Feedback Collection
  • Proactive Customer Engagement
  • Cost Reduction and Efficiency
  • Integration with CRM and Business Systems
  • Real-Time Analytics and Insights

All vTalk AI Products

  • AI Agent

Read more: vTalk AI alternatives or Play AI vs vTalk AI.

Goodcall

3.5

Boost your business with our AI phone assistant, designed to support you as you serve the community. Features include agent training, customizable responses, intelligent AI guidance, and seamless automation.

Founded in 2021

About Goodcall

Enhance your business operations with our AI phone assistant while you focus on serving the community. Features include agent training, customizable responses, intelligent AI guidance, and seamless automation... Learn more about Goodcall

Sample Goodcall Agents

Goodcall Pricing

Subscription plans range from $59 to $59

Goodcall Top Features

  • 24/7 Call Handling
  • Lead Capture and Qualification
  • Customizable Skills
  • Appointment Scheduling
  • Integration with CRM and Tools
  • Automations and Workflow Optimization
  • Detailed Call Analysis

Top Goodcall Use Cases

  • Customer Service Enhancement
  • Lead Capture and Qualification
  • Appointment Scheduling
  • Sales and Marketing Support
  • Operational Efficiency
  • 24/7 Availability
  • Integration with Existing Systems

All Goodcall Products

  • AI Agent

Read more: Goodcall alternatives or Play AI vs Goodcall.

Synthflow AI

Synthflow is an AI platform focused on creating synthetic data for training machine learning models.

Founded in 2023

About Synthflow AI

Synthflow AI is pioneering the future of conversational AI, enabling businesses and creators to leverage advanced voice technology. Their platform, accessible at voice.synthflow.ai, is designed to transform how clients interact with their audiences through customized, AI-driven voice responses. This enables a seamless integration of realistic voice functionalities into applications, significantly enhancing user engagement and experience.

With Synthflow AI, clients have access to a broad selection of customizable voices suitable for various applications, from customer service bots and dynamic marketing campaigns to educational content and interactive gaming. Their extensive voice library allows clients to perfectly match voiceovers to the specific needs of their audience, adapting effortlessly to both local and global markets... Learn more about Synthflow AI

Sample Synthflow AI Agents

Synthflow AI Pricing

Subscription plans range from $1 to $900

Synthflow AI Top Features

  • No-Code Interface
  • Text to Speech
  • Customizable AI Voice Assistants
  • Stage Recognition
  • Real-Time Voice Assistant
  • Integration Capabilities

Top Synthflow AI Use Cases

  • Customer Suppor
  • Sales and Lead Generation
  • Personalized User Experiences
  • Accessibility Services
  • Real-Time Interactions in Various Languages
  • Voice-Enabled Applications

All Synthflow AI Products

  • Changelog

Who Uses Synthflow AI

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Read more: Synthflow AI alternatives or Play AI vs Synthflow AI.

Calldesk.AI

Calldesk automates repetitive customer service calls with AI voice agents, enhancing productivity and customer satisfaction while freeing up human agents for more valuable interactions.

Founded in 2015

About Calldesk.AI

Calldesk has revolutionized customer service for businesses by leveraging AI-powered voice agents.

Automate repetitive customer service calls with AI-powered voice agents, allowing your teams to focus on high-touch interactions and improve customer satisfaction. By digitizing inbound phone calls, simple requests can be processed without involving human agents, thus increasing productivity. Automation helps divide the cost of handling calls and manage conversations either partially or end-to-end, making it easier to absorb call spikes with 24/7 voice agent support... Learn more about Calldesk.AI

Sample Calldesk.AI Agents

Calldesk.AI Top Features

  • Natural Language Processing (NLP)
  • Quick Deployment
  • Cost Efficiency
  • High Understanding Rate
  • Real-Time Monitoring and Supervision
  • Multi-Language Support
  • Pre-Optimized Use Cases
  • Seamless Handover to Human Agents

Top Calldesk.AI Use Cases

  • Caller Identification
  • Natural Language IVR
  • Demand Prequalification
  • FAQ Handling
  • Appointment Scheduling
  • Customer File Follow-Up
  • Insurance Claim Processing
  • Repayment Simulation
  • Support Ticket Creation
  • Call Spike Management

All Calldesk.AI Products

  • AI Agent

Read more: Calldesk.AI alternatives or Play AI vs Calldesk.AI.

Tenyx

Ttenyx is an AI-driven platform for automating complex business processes and improving operational efficiency.

Founded in 2022

About Tenyx

Tenyx Voice is an Interactive Virtual Agent (IVA) designed using the latest AI technology. Developed by a team with extensive experience in voice AI, Tenyx utilizes a unique core AI and voice platform to transform how enterprises interact with their customers. This innovative solution aims to enhance customer experiences by providing more intuitive and efficient interactions.

The platform integrates seamlessly into existing business infrastructures, allowing for a smooth transition to more automated, yet personalized customer service solutions. By leveraging advanced natural language processing and machine learning algorithms, Tenyx Voice can understand and respond to a wide range of customer queries with human-like accuracy and responsiveness. This capability ensures that every interaction is handled effectively, increasing customer satisfaction and loyalty... Learn more about Tenyx

Sample Tenyx Agents

Tenyx Top Features

  • Conversational Voice Platform
  • Core AI with Multi-LLM Architecture
  • Customizable and Scalable Solutions:
  • Integration with Industry-specific Needs
  • Robust Analytics and Testing

Top Tenyx Use Cases

  • IVR Users
  • Lead Qualification

All Tenyx Products

  • Conversational AI for the Enterprise

Read more: Tenyx alternatives or Play AI vs Tenyx.

Micro GPT

Micro GPT is a lightweight version of GPT tailored for resource-constrained environments and specific applications.

About Micro GPT

Micro GPT is a versatile AI agent built on the advanced GPT 3.5 Turbo and GPT 4 architectures. It’s designed to handle a variety of everyday tasks by understanding and generating natural language, trained on extensive datasets for optimal performance. This makes Micro GPT an excellent tool for automating routine but essential tasks, thus boosting productivity and efficiency in daily operations.

One of the standout features of Micro GPT is its capability to manage time-consuming tasks like scheduling appointments, sorting emails, and creating reports. For example, it can draft an email from just a few keywords or set up a week’s worth of meetings in mere minutes. It can also pull together information from various documents to create concise summaries, speeding up data consumption and accessibility... Learn more about Micro GPT

Micro GPT Top Features

  • Custom GPTs
  • GPT Consulting

Top Micro GPT Use Cases

  • Customer Support Automation
  • Data and Systems Analysis
  • Financial and Market Analysis
  • Risk and Compliance Management
  • Operations Optimization
  • Healthcare Applications

All Micro GPT Products

  • Ai Agent

Read more: Micro GPT alternatives or Play AI vs Micro GPT.

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Hammad Syed

Hammad Syed

Hammad Syed holds a Bachelor of Engineering - BE, Electrical, Electronics and Communications and is one of the leading voices in the AI voice revolution. He is the co-founder and CEO of PlayHT, now known as PlayAI.

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