Yellow AI
Yellow AI is a conversational AI platform that automates customer engagement and support for businesses.
No agent sample available
vTalk AI
vTalk AI develops voice assistants that engage in natural conversations with customers to resolve their issues, understanding them regardless of how they communicate, serving companies where customer interaction is crucial for business success.
No agent sample available
About Yellow AI
Yellow.ai, originally known as Yellow Messenger, is a global enterprise headquartered in San Mateo, California, focusing on automating customer service. Founded in 2016, the company provides an AI platform designed to enhance customer support across chat and voice channels. This technology allows businesses to offer round-the-clock support, improving customer interactions without constant human oversight.
The platform integrates effortlessly with existing business infrastructure and is compatible across various communication channels, including social media, messaging apps, and company websites. Yellow.ai utilizes advanced natural language processing and machine learning to accurately understand and respond to customer queries. This not only streamlines the handling of large volumes of interactions but also tailors the customer experience to individual needs, increasing satisfaction and loyalty.
As it continues to grow, Yellow.ai is helping companies worldwide redefine their customer service strategies, making them more efficient and effective. With its commitment to innovation and scalability, Yellow.ai is a leader in the shift towards automated customer service solutions. The company’s AI agents are equipped to manage multiple tasks, from solving user issues to processing transactions, demonstrating Yellow.ai’s role in transforming traditional customer service models into dynamic, automated systems.
| Website: | https://yellow.ai/ |
|---|---|
| Founded in: | 2016 |
| Founder: | Raghu Ravinutala, Jaya Kishore Reddy Gollareddy, Rashid Khan |
| CEO: | Raghu Ravinutala |
| Address: | San Mateo, California, USA |
| Phone: | 91 77606 86246 |
| Email: | [email protected] |
| Live Chat: | Yes |
About vTalk AI
vTalk.ai develops voice assistants that engage in natural conversations with customers to address issues. Their use cases include AI IVR, AI phone call, AI Answering Service, AI Receptionist, and AI Telemarketing, ensuring seamless customer interactions, regardless of how customers communicate, for businesses where customer interaction is critical.
| Website: | https://vtalk.ai/ |
|---|---|
| Address: | London, United Kingdom |
| Email: | [email protected] |
| Live Chat: | No |
Yellow AI is a better alternative to vTalk AI
We've compared price, features, voice samples, and more, and Yellow AI is a better alternative to vTalk AI
Compare Yellow AI Product Suite vs vTalk AI
If you are looking to invest in either Yellow AI or vTalk AI and are planning to scale, then it’s important to know who provides a comprehensive product suite.
- Dynamic Automation Platform (DAP)
- No-code builder
- DynamicNLPTM
- Integrations
- Analytics
- Omnichannel
- Voice & calls
- Text & instant messaging
- Automated emails
- AI Agent
Yellow AI vs vTalk AI Pricing
Compare Yellow AI vs vTalk AI subscription plans and pricing. Please check each website for the most updated information.
| Monthly Price | Yearly Price | |
| Free | $0 | $0 |
| Enterprise | Contact Support | Contact Support |
| Monthly Price | Yearly Price | |
| Basic | $99 | $ 79 per month |
| Standard | $ 299 | $ 239 per month |
| Professional | $ 999 | $ 799 per month |
| Enterprise | Contact Support | Contact Support |
Yellow AI vs vTalk AI Features Comparison
A side-by-side comparison of Yellow AI vs vTalk AI features
Yellow AI Features |
vTalk AI Features |
|---|---|
Dynamic Automation Platform (DAPBuilt on a multi-LLM architecture, this platform continuously trains on billions of conversations, enabling it to automate interactions across various channels with high accuracy and reduced operational costs |
Natural Language Processing (NLP)vTalk.ai leverages advanced NLP to understand and respond to customer queries in natural language, providing a seamless and human-like interaction experience . |
Human-like InteractionLeveraging advanced NLP and generative AI technologies, Yellow.ai offers conversational AI that can deliver empathetic and context-aware interactions, providing a human-like conversational experience across multiple channels |
24/7 AvailabilityThe AI voice assistant operates around the clock, ensuring that customer inquiries and issues are addressed at any time, improving customer satisfaction and reducing wait times . |
Enterprise-grade SecurityYellow.ai is committed to security with certifications like ISO, HIPAA, SOC2, and GDPR, ensuring that data handling and interactions are secure and compliant with global standards |
Automated Call HandlingvTalk.ai automates both incoming and outgoing calls, handling customer queries, scheduling appointments, and providing information without human intervention, thereby increasing efficiency and reducing operational costs . |
Zero Setup Bot DeploymentThe platform enables rapid deployment of bots with minimal setup required, allowing businesses to quickly upload documents, connect to desired channels, and simulate customer journeys |
No-Code CustomizationThe platform features a drag-and-drop interface that allows users to set up and customize their voice assistants without requiring any coding skills, making it accessible and easy to use . |
Generative AI-powered Dynamic ChatThis feature allows for goal-driven conversations where the chat is dynamically crafted in real-time based on user inputs, enhancing engagement and efficiency in tasks like lead generation and CRM integration |
Multilingual SupportvTalk.ai supports multiple languages, enabling businesses to cater to a diverse customer base and ensuring effective communication with non-English speaking customers . |
Advanced AnalyticsYellow.ai provides detailed analytics on bot interactions, offering insights into performance and customer engagement that help drive data-driven decision-making |
Integration with Business SystemsThe AI voice assistant integrates seamlessly with various CRM and business management systems, ensuring that all customer interactions are logged and managed efficiently . |
Multi-Channel SupportThe AI agent can interact with customers across various platforms—chat, email, social media, or voice calls—ensuring a consistent and efficient support experience irrespective of the communication channel |
Real-Time Analytics and ReportingvTalk.ai provides detailed analytics and reporting tools that offer insights into call volumes, customer behavior, and agent performance, helping businesses make data-driven decisions . |
Personalized InteractionsThe AI voice assistant can deliver personalized responses based on customer data, enhancing the customer experience and building stronger customer relationships . |
|
Cost EfficiencyBy automating repetitive tasks and handling a high volume of calls, vTalk.ai helps businesses reduce their staffing costs and optimize resource allocation . |
|
Proactive Customer EngagementvTalk.ai can initiate proactive customer engagement, such as follow-up calls and reminders, ensuring that customers receive timely updates and information . |
Yellow AI vs vTalk AI Use Cases
Most apps in this space have similar use cases but you can compare Yellow AI vs vTalk AI use cases if you were looking for something unique.
Yellow AI Use Cases |
vTalk AI Use Cases |
|---|---|
Conversational Service CloudTransform customer support with automation and personalized interactions. |
Customer SupportProviding efficient and responsive customer support around the clock. |
Conversational Commerce CloudBoost sales through engaging conversational commerce. |
Appointment SchedulingAutomating the process of booking, modifying, and canceling appointments. |
Conversational EX CloudEnhance and elevate the employee experience seamlessly. |
Order Processing and ManagementHandling orders and managing customer information for businesses. |
Multilingual Customer ServiceServing a diverse customer base with varying language preferences. |
|
Lead Qualification and SalesQualifying leads and assisting with sales inquiries. |
|
Survey and Feedback CollectionGathering customer feedback and conducting surveys. |
|
Proactive Customer EngagementEngaging with customers proactively for follow-ups, reminders, and updates. |
|
Cost Reduction and EfficiencyReducing operational costs and improving efficiency in call handling. |
|
Integration with CRM and Business SystemsEnsuring seamless integration with existing business tools and systems. |
|
Real-Time Analytics and InsightsMonitoring performance and gaining insights into customer interactions. |
Yellow AI vs vTalk AI Clients
See which companies trust Yellow AI & vTalk AI for all their generative AI needs.
No client information.
Yellow AI vs vTalk AI Reviews
See how Yellow AI vs vTalk AI stack up by what users think of them.
"Changing the way customers interact with brands!"
What I like about Yellow AI is that it gives our customers a human like experience whenever they communicate with us. It has really helped my brand and my customer support team. The team found it very easy to configure and we use it frequently.
"Conversational Ai doing wonders on engagement and overall experience to our customers."
Flow of conversations are highly customizable with ease of use from the backend. It takes a while for this to be learned but it does provide wonders when one gets familiar with it. Integratable with ticketing platform such as Zendesk.
"Friend like experience, Give suggestion and help us choose better jut like friend."
The AI technology built in the system is way powerful, acts like a friend give, helps us to choose better, provides good suggestions, the conversation surely help customer experience for expanding the business. Surely it does help in expansion of business.
vTalk AI not reviewed yet.
