Yellow AI vs VoiceNation

Compare Yellow AI vs VoiceNation. See which is the better AI app for your needs. See a side-by-side comparison of pricing, features, funding, client base, and more. Based on the ratings, reviews, features, & pricing, VoiceNation is a better alternative to Yellow AI.

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Yellow AI

4.5

Yellow AI is a conversational AI platform that automates customer engagement and support for businesses.

VoiceNation

4.7

VoiceNation offers 24/7 live answering, emergency dispatching, and after-hours responses among other features, ensuring seamless communication for businesses.

About Yellow AI

Yellow.ai, originally known as Yellow Messenger, is a global enterprise headquartered in San Mateo, California, focusing on automating customer service. Founded in 2016, the company provides an AI platform designed to enhance customer support across chat and voice channels. This technology allows businesses to offer round-the-clock support, improving customer interactions without constant human oversight.

The platform integrates effortlessly with existing business infrastructure and is compatible across various communication channels, including social media, messaging apps, and company websites. Yellow.ai utilizes advanced natural language processing and machine learning to accurately understand and respond to customer queries. This not only streamlines the handling of large volumes of interactions but also tailors the customer experience to individual needs, increasing satisfaction and loyalty.

As it continues to grow, Yellow.ai is helping companies worldwide redefine their customer service strategies, making them more efficient and effective. With its commitment to innovation and scalability, Yellow.ai is a leader in the shift towards automated customer service solutions. The company’s AI agents are equipped to manage multiple tasks, from solving user issues to processing transactions, demonstrating Yellow.ai’s role in transforming traditional customer service models into dynamic, automated systems.

Website:https://yellow.ai/
Founded in:2016
Founder: Raghu Ravinutala, Jaya Kishore Reddy Gollareddy, Rashid Khan
CEO:Raghu Ravinutala
Address: San Mateo, California, USA
Phone: 91 77606 86246
Email: [email protected]
Live Chat: Yes

About VoiceNation

VoiceNation stands out as a premier provider of virtual receptionist services, delivering 24/7 live answering, emergency dispatching, after-hours support, and more.

Website:https://voicenation.com/
Founded in:2002
Founder: Jay Reeder
CEO:Jay Reeder
Address: Duluth, Georgia, USA
Phone: 833-426-1703
Email: [email protected]
Live Chat: Yes

VoiceNation is a better alternative to Yellow AI

We've compared price, features, voice samples, and more, and VoiceNation is a better alternative to Yellow AI

Compare Yellow AI Product Suite vs VoiceNation

If you are looking to invest in either Yellow AI or VoiceNation and are planning to scale, then it’s important to know who provides a comprehensive product suite.

  • Dynamic Automation Platform (DAP)
  • No-code builder
  • DynamicNLPTM
  • Integrations
  • Analytics
  • Omnichannel
  • Voice & calls
  • Text & instant messaging
  • Automated emails
  • AI Agent

Conversational Voice AI, trained to speak your business.

Healthcare+1 310-919-0613
Front Desk+1 510-567-7429
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Yellow AI vs VoiceNation Pricing

Compare Yellow AI vs VoiceNation subscription plans and pricing. Please check each website for the most updated information.

Monthly PriceYearly Price
Free $0 $0
Enterprise Contact Support Contact Support
Monthly PriceYearly Price
20 minutes $70
50 minutes $135
100 minutes $229
250 minutes $525
500 minutes $925
More than 500 minutes Contact Support

Yellow AI vs VoiceNation Features Comparison

A side-by-side comparison of Yellow AI vs VoiceNation features

Yellow AI Features

VoiceNation Features

Dynamic Automation Platform (DAP

Built on a multi-LLM architecture, this platform continuously trains on billions of conversations, enabling it to automate interactions across various channels with high accuracy and reduced operational costs​

24/7 Answering Service

VoiceNation ensures that businesses never miss a call, with services available round the clock to handle customer inquiries, providing a continuous line of communication which is crucial for maintaining customer satisfaction and capturing every potential business opportunity.

Human-like Interaction

Leveraging advanced NLP and generative AI technologies, Yellow.ai offers conversational AI that can deliver empathetic and context-aware interactions, providing a human-like conversational experience across multiple channels​

Bilingual Answering

Catering to a diverse customer base, VoiceNation offers bilingual services, ensuring that both English and Spanish speaking customers can communicate effectively, enhancing the customer experience and broadening the business's market reach.

Enterprise-grade Security

Yellow.ai is committed to security with certifications like ISO, HIPAA, SOC2, and GDPR, ensuring that data handling and interactions are secure and compliant with global standards​

Custom Call Handling

Businesses can customize how their calls are handled, including options for message taking, call forwarding, and setting up custom responses based on the company's specific requirements. This allows for personalized customer interactions that align with brand standards.

Zero Setup Bot Deployment

The platform enables rapid deployment of bots with minimal setup required, allowing businesses to quickly upload documents, connect to desired channels, and simulate customer journeys

Instant Message Delivery

Messages are delivered instantly, enabling businesses to receive timely updates about customer interactions and ensuring that critical calls are prioritized and responded to swiftly.

Generative AI-powered Dynamic Chat

This feature allows for goal-driven conversations where the chat is dynamically crafted in real-time based on user inputs, enhancing engagement and efficiency in tasks like lead generation and CRM integration​

CRM Integration and Appointment Scheduling

VoiceNation integrates with customer relationship management (CRM) systems to streamline data management and schedules appointments directly into business calendars, enhancing operational efficiency and ensuring seamless management of customer interactions.

Advanced Analytics

Yellow.ai provides detailed analytics on bot interactions, offering insights into performance and customer engagement that help drive data-driven decision-making

Order Processing

The service includes order processing capabilities, which allows for direct transactions and payments, facilitating business operations without necessitating additional resources.

Multi-Channel Support

The AI agent can interact with customers across various platforms—chat, email, social media, or voice calls—ensuring a consistent and efficient support experience irrespective of the communication channel

Yellow AI vs VoiceNation Use Cases

Most apps in this space have similar use cases but you can compare Yellow AI vs VoiceNation use cases if you were looking for something unique.

Yellow AI Use Cases

VoiceNation Use Cases

Conversational Service Cloud

Transform customer support with automation and personalized interactions.

24/7 Customer Support

VoiceNation provides around-the-clock answering services, ensuring that businesses are always available to their customers, no matter the time or day. This is crucial for industries where timely responses are critical, such as medical or emergency services.

Conversational Commerce Cloud

Boost sales through engaging conversational commerce.

Lead Capture and Qualification

With their professional receptionists, VoiceNation helps businesses qualify and capture leads effectively. This service ensures that potential customers receive immediate attention, and that leads are properly assessed and routed to enhance conversion rates.

Conversational EX Cloud

Enhance and elevate the employee experience seamlessly.

Appointment Scheduling

VoiceNation's receptionists can schedule appointments directly into a company’s calendar system. This use case is particularly beneficial for healthcare providers, legal firms, and service-based businesses where appointment scheduling is a routine task.

Order Processing

For e-commerce and retail businesses, VoiceNation handles order taking and payment processing, allowing companies to manage sales transactions efficiently without needing to expand their in-house teams.

Bilingual Support

VoiceNation offers bilingual answering services to help businesses communicate effectively with a diverse customer base. This is especially useful in areas with high non-English speaking populations, helping businesses enhance service accessibility and customer satisfaction.

Event Registration and Management

For organizations that host events, VoiceNation can manage call-in registrations and inquiries, providing a streamlined approach to event management and improving attendee experience.

Yellow AI vs VoiceNation Clients

See which companies trust Yellow AI & VoiceNation for all their generative AI needs.

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Yellow AI vs VoiceNation Reviews

See how Yellow AI vs VoiceNation stack up by what users think of them.

"Changing the way customers interact with brands!"

What I like about Yellow AI is that it gives our customers a human like experience whenever they communicate with us. It has really helped my brand and my customer support team. The team found it very easy to configure and we use it frequently.

Shubham G.

"Conversational Ai doing wonders on engagement and overall experience to our customers."

Flow of conversations are highly customizable with ease of use from the backend. It takes a while for this to be learned but it does provide wonders when one gets familiar with it. Integratable with ticketing platform such as Zendesk.

John Epok P.

"Friend like experience, Give suggestion and help us choose better jut like friend."

The AI technology built in the system is way powerful, acts like a friend give, helps us to choose better, provides good suggestions, the conversation surely help customer experience for expanding the business. Surely it does help in expansion of business.

Anil K.

Reliable, Low-Maintenance Experience

VoiceNation's service has been very reliable for our restoration company. They do a great job of determining if an after-hours call is an emergency or not, and handling them appropriately based on that. It has been a very "hands-off" experience for our company, as it works automatically, without any intervention required on our part. I'm a very satisfied customer!

John Sleep

Happy with My Decision

Happy with My Decision. My company switched from AnswerConnect in order to downsize and have a better customer support. I've had more support with VoiceNation in the past month, than I did 3 years with Answer Connect.

Shakeer Gaffney

So much better than the rest

We are very happy with services. We’ve only had maybe 2-3 issues since we started with you guys and you have responded/resolved quickly- can’t tell you the difference between our old answering service and voicenation-night and day. I used to get weekly if not daily complaints about our answering service from our on call team members, and it was frustrating and inconsistent to change the on call list- the ease of changing the on call list is the best for me- I can do it from my phone in a few clicks. If you are thinking about changing services- I highly recommend switching to Voicenation.

Allison

Ripped me off

My first month after signing up, they overcharged me for excessively lengthy calls. Multiple calls described as "Dead air" lasting up to 105 seconds. I can understand 15 seconds and hanging up, but at least 12.75 EXTRA minutes of listening to dead air and charging me for that. Also, my office is closed on Fridays, so the script for Friday reads "The office is closed. Please call back during normal business hours." Calls on Fridays could last 5 whole minutes just to say those 2 sentences. I tried to address these overcharges with customer service multiple times. They just ignored my concerns. Like they purposely made the calls last longer to charge me more.

Mel

I am never impressed with a company…

I am never impressed with a company that makes it difficult to cancel service. I am now trying for the third time to cancel my voicenation service. No one ever gets back to me.

Zvi Raskin