Yellow AI is a conversational AI platform that automates customer engagement and support for businesses.
No agent sample available
Ringly IO combines AI calling technology with advanced analytics, offering businesses a comprehensive solution to enhance their customer service operations.
Yellow.ai, originally known as Yellow Messenger, is a global enterprise headquartered in San Mateo, California, focusing on automating customer service. Founded in 2016, the company provides an AI platform designed to enhance customer support across chat and voice channels. This technology allows businesses to offer round-the-clock support, improving customer interactions without constant human oversight.
The platform integrates effortlessly with existing business infrastructure and is compatible across various communication channels, including social media, messaging apps, and company websites. Yellow.ai utilizes advanced natural language processing and machine learning to accurately understand and respond to customer queries. This not only streamlines the handling of large volumes of interactions but also tailors the customer experience to individual needs, increasing satisfaction and loyalty.
As it continues to grow, Yellow.ai is helping companies worldwide redefine their customer service strategies, making them more efficient and effective. With its commitment to innovation and scalability, Yellow.ai is a leader in the shift towards automated customer service solutions. The company’s AI agents are equipped to manage multiple tasks, from solving user issues to processing transactions, demonstrating Yellow.ai’s role in transforming traditional customer service models into dynamic, automated systems.
Website: | https://yellow.ai/ |
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Founded in: | 2016 |
Founder: | Raghu Ravinutala, Jaya Kishore Reddy Gollareddy, Rashid Khan |
CEO: | Raghu Ravinutala |
Address: | San Mateo, California, USA |
Phone: | 91 77606 86246 |
Email: | [email protected] |
Live Chat: | Yes |
Ringly.io is a cutting-edge platform that integrates AI calling technology with advanced analytics, providing businesses with a comprehensive customer service solution. It offers a wide range of features and capabilities designed to enhance customer service operations and improve overall efficiency.
Website: | https://www.ringly.io/ |
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Founded in: | 2013 |
Founder: | Maurizio Isendoorn, Ruben Boonzaaijer |
Address: | Rotterdam, Netherlands |
Phone: | 93323328 |
Email: | [email protected] |
Live Chat: | Yes |
We've compared price, features, voice samples, and more, and Yellow AI is a better alternative to Ringly IO
If you are looking to invest in either Yellow AI or Ringly IO and are planning to scale, then it’s important to know who provides a comprehensive product suite.
Compare Yellow AI vs Ringly IO subscription plans and pricing. Please check each website for the most updated information.
Monthly Price | Yearly Price | |
Free | $0 | $0 |
Enterprise | Contact Support | Contact Support |
Monthly Price | Yearly Price | |
Free | $0 | $0 |
Basic | $69 | $62.10 / Month |
Pro | $450 | $405 / Month |
Scale | $997 | $897.30 / Month |
A side-by-side comparison of Yellow AI vs Ringly IO features
Yellow AI Features |
Ringly IO Features |
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Dynamic Automation Platform (DAPBuilt on a multi-LLM architecture, this platform continuously trains on billions of conversations, enabling it to automate interactions across various channels with high accuracy and reduced operational costs |
24/7 Call AnsweringRingly.io provides round-the-clock call answering, ensuring that customer inquiries are addressed at any time, enhancing customer satisfaction and reducing missed opportunities. |
Human-like InteractionLeveraging advanced NLP and generative AI technologies, Yellow.ai offers conversational AI that can deliver empathetic and context-aware interactions, providing a human-like conversational experience across multiple channels |
Advanced Call RoutingThe platform offers smart call routing, directing calls to the appropriate department or individual based on the caller’s needs and previous interactions, improving efficiency and customer experience. |
Enterprise-grade SecurityYellow.ai is committed to security with certifications like ISO, HIPAA, SOC2, and GDPR, ensuring that data handling and interactions are secure and compliant with global standards |
Real-Time TranscriptionsRingly.io provides live transcriptions of calls, enabling real-time monitoring and analysis of customer interactions, which helps in improving service quality and training staff. |
Zero Setup Bot DeploymentThe platform enables rapid deployment of bots with minimal setup required, allowing businesses to quickly upload documents, connect to desired channels, and simulate customer journeys |
Appointment SchedulingThe AI agent can handle appointment bookings, modifications, and cancellations, integrating with popular calendar systems to streamline scheduling processes. |
Generative AI-powered Dynamic ChatThis feature allows for goal-driven conversations where the chat is dynamically crafted in real-time based on user inputs, enhancing engagement and efficiency in tasks like lead generation and CRM integration |
Automated Responses to Common InquiriesThe AI can respond to frequently asked questions about products, services, and policies, reducing the workload on human agents and providing immediate answers to customers. |
Advanced AnalyticsYellow.ai provides detailed analytics on bot interactions, offering insights into performance and customer engagement that help drive data-driven decision-making |
Analytics and ReportingRingly.io offers detailed analytics and reporting features, providing insights into call volumes, customer behavior, and service performance, aiding businesses in making informed decisions. |
Multi-Channel SupportThe AI agent can interact with customers across various platforms—chat, email, social media, or voice calls—ensuring a consistent and efficient support experience irrespective of the communication channel |
Integration with CRM SystemsThe platform seamlessly integrates with various CRM systems, allowing for efficient data management and ensuring that customer information is up-to-date and easily accessible. |
Text Messaging CapabilitiesRingly.io can send follow-up texts to customers, providing them with additional information, confirmations, or updates, enhancing communication and customer engagement. |
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Spam Call FilteringThe AI agent can detect and block spam calls, ensuring that only legitimate calls are processed, which helps in maintaining operational efficiency. |
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Scalable InfrastructureRingly.io’s infrastructure is designed to scale with business growth, handling increased call volumes and multiple simultaneous calls without compromising service quality. |
Most apps in this space have similar use cases but you can compare Yellow AI vs Ringly IO use cases if you were looking for something unique.
Yellow AI Use Cases |
Ringly IO Use Cases |
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Conversational Service CloudTransform customer support with automation and personalized interactions. |
24/7 Customer SupportProviding continuous customer service to handle inquiries and support requests outside of business hours. |
Conversational Commerce CloudBoost sales through engaging conversational commerce. |
Appointment SchedulingAutomating the process of booking, modifying, and canceling appointments. |
Conversational EX CloudEnhance and elevate the employee experience seamlessly. |
Lead Qualification and ManagementCapturing and qualifying leads through phone interactions. |
Order Processing and InquiriesManaging phone orders and answering product-related questions. |
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Call Routing and TransfersDirecting calls to the appropriate department or individual based on the caller’s needs. |
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Text Message Follow-UpsSending important information to customers via text messages during or after a call. |
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Spam Call ManagementReducing the impact of spam and robocalls on business operations. |
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Real-Time Call Monitoring and AnalyticsMonitoring call interactions and gaining insights into customer behavior. |
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Scalability for Growing BusinessesManaging increased call volumes as the business expands. |
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Personalized Customer InteractionsEnhancing customer experience through personalized interactions. |
See which companies trust Yellow AI & Ringly IO for all their generative AI needs.
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See how Yellow AI vs Ringly IO stack up by what users think of them.
What I like about Yellow AI is that it gives our customers a human like experience whenever they communicate with us. It has really helped my brand and my customer support team. The team found it very easy to configure and we use it frequently.
Flow of conversations are highly customizable with ease of use from the backend. It takes a while for this to be learned but it does provide wonders when one gets familiar with it. Integratable with ticketing platform such as Zendesk.
The AI technology built in the system is way powerful, acts like a friend give, helps us to choose better, provides good suggestions, the conversation surely help customer experience for expanding the business. Surely it does help in expansion of business.
Ringly IO not reviewed yet.