Yellow AI

4.5

Yellow AI is a conversational AI platform that automates customer engagement and support for businesses.

No agent sample available

Ringly IO

Ringly IO combines AI calling technology with advanced analytics, offering businesses a comprehensive solution to enhance their customer service operations.

About Yellow AI

Yellow.ai, originally known as Yellow Messenger, is a global enterprise headquartered in San Mateo, California, focusing on automating customer service. Founded in 2016, the company provides an AI platform designed to enhance customer support across chat and voice channels. This technology allows businesses to offer round-the-clock support, improving customer interactions without constant human oversight.

The platform integrates effortlessly with existing business infrastructure and is compatible across various communication channels, including social media, messaging apps, and company websites. Yellow.ai utilizes advanced natural language processing and machine learning to accurately understand and respond to customer queries. This not only streamlines the handling of large volumes of interactions but also tailors the customer experience to individual needs, increasing satisfaction and loyalty.

As it continues to grow, Yellow.ai is helping companies worldwide redefine their customer service strategies, making them more efficient and effective. With its commitment to innovation and scalability, Yellow.ai is a leader in the shift towards automated customer service solutions. The company’s AI agents are equipped to manage multiple tasks, from solving user issues to processing transactions, demonstrating Yellow.ai’s role in transforming traditional customer service models into dynamic, automated systems.

Website:https://yellow.ai/
Founded in:2016
Founder: Raghu Ravinutala, Jaya Kishore Reddy Gollareddy, Rashid Khan
CEO:Raghu Ravinutala
Address: San Mateo, California, USA
Phone: 91 77606 86246
Email: [email protected]
Live Chat: Yes

About Ringly IO

Ringly.io is a cutting-edge platform that integrates AI calling technology with advanced analytics, providing businesses with a comprehensive customer service solution. It offers a wide range of features and capabilities designed to enhance customer service operations and improve overall efficiency.

Website:https://www.ringly.io/
Founded in:2013
Founder: Maurizio Isendoorn, Ruben Boonzaaijer
Address: Rotterdam, Netherlands
Phone: 93323328
Email: [email protected]
Live Chat: Yes

Yellow AI is a better alternative to Ringly IO

We've compared price, features, voice samples, and more, and Yellow AI is a better alternative to Ringly IO

Compare Yellow AI Product Suite vs Ringly IO

If you are looking to invest in either Yellow AI or Ringly IO and are planning to scale, then it’s important to know who provides a comprehensive product suite.

  • Dynamic Automation Platform (DAP)
  • No-code builder
  • DynamicNLPTM
  • Integrations
  • Analytics
  • Omnichannel
  • Voice & calls
  • Text & instant messaging
  • Automated emails
  • AI Agent

Conversational Voice AI, trained to speak your business.

Healthcare+1 310-919-0613
Front Desk+1 510-567-7429
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Yellow AI vs Ringly IO Pricing

Compare Yellow AI vs Ringly IO subscription plans and pricing. Please check each website for the most updated information.

Monthly PriceYearly Price
Free $0 $0
Enterprise Contact Support Contact Support
Monthly PriceYearly Price
Free $0 $0
Basic $69 $62.10 / Month
Pro $450 $405 / Month
Scale $997 $897.30 / Month

Yellow AI vs Ringly IO Features Comparison

A side-by-side comparison of Yellow AI vs Ringly IO features

Yellow AI Features

Ringly IO Features

Dynamic Automation Platform (DAP

Built on a multi-LLM architecture, this platform continuously trains on billions of conversations, enabling it to automate interactions across various channels with high accuracy and reduced operational costs​

24/7 Call Answering

Ringly.io provides round-the-clock call answering, ensuring that customer inquiries are addressed at any time, enhancing customer satisfaction and reducing missed opportunities.

Human-like Interaction

Leveraging advanced NLP and generative AI technologies, Yellow.ai offers conversational AI that can deliver empathetic and context-aware interactions, providing a human-like conversational experience across multiple channels​

Advanced Call Routing

The platform offers smart call routing, directing calls to the appropriate department or individual based on the caller’s needs and previous interactions, improving efficiency and customer experience.

Enterprise-grade Security

Yellow.ai is committed to security with certifications like ISO, HIPAA, SOC2, and GDPR, ensuring that data handling and interactions are secure and compliant with global standards​

Real-Time Transcriptions

Ringly.io provides live transcriptions of calls, enabling real-time monitoring and analysis of customer interactions, which helps in improving service quality and training staff.

Zero Setup Bot Deployment

The platform enables rapid deployment of bots with minimal setup required, allowing businesses to quickly upload documents, connect to desired channels, and simulate customer journeys

Appointment Scheduling

The AI agent can handle appointment bookings, modifications, and cancellations, integrating with popular calendar systems to streamline scheduling processes.

Generative AI-powered Dynamic Chat

This feature allows for goal-driven conversations where the chat is dynamically crafted in real-time based on user inputs, enhancing engagement and efficiency in tasks like lead generation and CRM integration​

Automated Responses to Common Inquiries

The AI can respond to frequently asked questions about products, services, and policies, reducing the workload on human agents and providing immediate answers to customers.

Advanced Analytics

Yellow.ai provides detailed analytics on bot interactions, offering insights into performance and customer engagement that help drive data-driven decision-making

Analytics and Reporting

Ringly.io offers detailed analytics and reporting features, providing insights into call volumes, customer behavior, and service performance, aiding businesses in making informed decisions.

Multi-Channel Support

The AI agent can interact with customers across various platforms—chat, email, social media, or voice calls—ensuring a consistent and efficient support experience irrespective of the communication channel

Integration with CRM Systems

The platform seamlessly integrates with various CRM systems, allowing for efficient data management and ensuring that customer information is up-to-date and easily accessible.

Text Messaging Capabilities

Ringly.io can send follow-up texts to customers, providing them with additional information, confirmations, or updates, enhancing communication and customer engagement.

Spam Call Filtering

The AI agent can detect and block spam calls, ensuring that only legitimate calls are processed, which helps in maintaining operational efficiency.

Scalable Infrastructure

Ringly.io’s infrastructure is designed to scale with business growth, handling increased call volumes and multiple simultaneous calls without compromising service quality.

Yellow AI vs Ringly IO Use Cases

Most apps in this space have similar use cases but you can compare Yellow AI vs Ringly IO use cases if you were looking for something unique.

Yellow AI Use Cases

Ringly IO Use Cases

Conversational Service Cloud

Transform customer support with automation and personalized interactions.

24/7 Customer Support

Providing continuous customer service to handle inquiries and support requests outside of business hours.

Conversational Commerce Cloud

Boost sales through engaging conversational commerce.

Appointment Scheduling

Automating the process of booking, modifying, and canceling appointments.

Conversational EX Cloud

Enhance and elevate the employee experience seamlessly.

Lead Qualification and Management

Capturing and qualifying leads through phone interactions.

Order Processing and Inquiries

Managing phone orders and answering product-related questions.

Call Routing and Transfers

Directing calls to the appropriate department or individual based on the caller’s needs.

Text Message Follow-Ups

Sending important information to customers via text messages during or after a call.

Spam Call Management

Reducing the impact of spam and robocalls on business operations.

Real-Time Call Monitoring and Analytics

Monitoring call interactions and gaining insights into customer behavior.

Scalability for Growing Businesses

Managing increased call volumes as the business expands.

Personalized Customer Interactions

Enhancing customer experience through personalized interactions.

Yellow AI vs Ringly IO Clients

See which companies trust Yellow AI & Ringly IO for all their generative AI needs.

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Yellow AI vs Ringly IO Reviews

See how Yellow AI vs Ringly IO stack up by what users think of them.

"Changing the way customers interact with brands!"

What I like about Yellow AI is that it gives our customers a human like experience whenever they communicate with us. It has really helped my brand and my customer support team. The team found it very easy to configure and we use it frequently.

Shubham G.

"Conversational Ai doing wonders on engagement and overall experience to our customers."

Flow of conversations are highly customizable with ease of use from the backend. It takes a while for this to be learned but it does provide wonders when one gets familiar with it. Integratable with ticketing platform such as Zendesk.

John Epok P.

"Friend like experience, Give suggestion and help us choose better jut like friend."

The AI technology built in the system is way powerful, acts like a friend give, helps us to choose better, provides good suggestions, the conversation surely help customer experience for expanding the business. Surely it does help in expansion of business.

Anil K.

Ringly IO not reviewed yet.