Yellow AI
Yellow AI is a conversational AI platform that automates customer engagement and support for businesses.
No agent sample available
EVE Calls
Eve Calls provides voice AI agents for businesses and startups, generative AI for enterprises, debt collection AI agents, and government AI agents for municipalities.
About Yellow AI
Yellow.ai, originally known as Yellow Messenger, is a global enterprise headquartered in San Mateo, California, focusing on automating customer service. Founded in 2016, the company provides an AI platform designed to enhance customer support across chat and voice channels. This technology allows businesses to offer round-the-clock support, improving customer interactions without constant human oversight.
The platform integrates effortlessly with existing business infrastructure and is compatible across various communication channels, including social media, messaging apps, and company websites. Yellow.ai utilizes advanced natural language processing and machine learning to accurately understand and respond to customer queries. This not only streamlines the handling of large volumes of interactions but also tailors the customer experience to individual needs, increasing satisfaction and loyalty.
As it continues to grow, Yellow.ai is helping companies worldwide redefine their customer service strategies, making them more efficient and effective. With its commitment to innovation and scalability, Yellow.ai is a leader in the shift towards automated customer service solutions. The company’s AI agents are equipped to manage multiple tasks, from solving user issues to processing transactions, demonstrating Yellow.ai’s role in transforming traditional customer service models into dynamic, automated systems.
| Website: | https://yellow.ai/ |
|---|---|
| Founded in: | 2016 |
| Founder: | Raghu Ravinutala, Jaya Kishore Reddy Gollareddy, Rashid Khan |
| CEO: | Raghu Ravinutala |
| Address: | San Mateo, California, USA |
| Phone: | 91 77606 86246 |
| Email: | [email protected] |
| Live Chat: | Yes |
About EVE Calls
Eve Calls offers a suite of services, including AI IVR, and AI phone call solutions with voice AI agents tailored for small to mid-sized businesses and startups. They provide AI Answering Service, AI Receptionist, and AI Telemarketing solutions, along with generative AI and customized options for enterprises. Additionally, Eve Calls specializes in debt collection AI agents for debt collectors and government AI agents for municipalities. These use cases demonstrate the diverse applications of AI technology in streamlining communications, handling customer interactions, and optimizing business operations.
| Website: | https://evecalls.com/ |
|---|---|
| Founded in: | 2016 |
| Founder: | Oleksii Skrypka |
| CEO: | Oleksii Skrypka |
| Address: | Kiev, Ukraine |
| Phone: | 15852826620 |
| Email: | [email protected] |
| Live Chat: | No |
Yellow AI is a better alternative to EVE Calls
We've compared price, features, voice samples, and more, and Yellow AI is a better alternative to EVE Calls
Compare Yellow AI Product Suite vs EVE Calls
If you are looking to invest in either Yellow AI or EVE Calls and are planning to scale, then it’s important to know who provides a comprehensive product suite.
- Dynamic Automation Platform (DAP)
- No-code builder
- DynamicNLPTM
- Integrations
- Analytics
- Omnichannel
- Voice & calls
- Text & instant messaging
- Automated emails
- AI Agent
Yellow AI vs EVE Calls Pricing
Compare Yellow AI vs EVE Calls subscription plans and pricing. Please check each website for the most updated information.
| Monthly Price | Yearly Price | |
| Free | $0 | $0 |
| Enterprise | Contact Support | Contact Support |
| Monthly Price | Yearly Price | |
| Contact Support |
Yellow AI vs EVE Calls Features Comparison
A side-by-side comparison of Yellow AI vs EVE Calls features
Yellow AI Features |
EVE Calls Features |
|---|---|
Dynamic Automation Platform (DAPBuilt on a multi-LLM architecture, this platform continuously trains on billions of conversations, enabling it to automate interactions across various channels with high accuracy and reduced operational costs |
Natural Voice InteractionEVE.calls utilizes a natural language processing engine to deliver human-like interactions. This enables the AI to understand and respond to customer queries in a conversational manner, improving customer satisfaction by making interactions feel more personal and engaging. |
Human-like InteractionLeveraging advanced NLP and generative AI technologies, Yellow.ai offers conversational AI that can deliver empathetic and context-aware interactions, providing a human-like conversational experience across multiple channels |
Multilingual CapabilitiesEVE.calls supports over 120 languages and dialects, allowing businesses to cater to a global audience and provide services in the customers' preferred languages. |
Enterprise-grade SecurityYellow.ai is committed to security with certifications like ISO, HIPAA, SOC2, and GDPR, ensuring that data handling and interactions are secure and compliant with global standards |
High Capacity HandlingThe platform is designed to handle large volumes of calls, capable of managing more than ten thousand calls per hour and up to one million calls per day, ensuring that businesses can scale their operations without compromising service quality. |
Zero Setup Bot DeploymentThe platform enables rapid deployment of bots with minimal setup required, allowing businesses to quickly upload documents, connect to desired channels, and simulate customer journeys |
Integration FlexibilityEVE.calls integrates seamlessly with various CRM and business systems, including Salesforce, SAP, Zendesk, and HubSpot. This ensures that customer interactions are efficiently logged and managed within the existing business infrastructure. |
Generative AI-powered Dynamic ChatThis feature allows for goal-driven conversations where the chat is dynamically crafted in real-time based on user inputs, enhancing engagement and efficiency in tasks like lead generation and CRM integration |
Advanced Call RoutingThe system optimizes call routing to connect customers with the right agents or departments, enhancing customer engagement and operational efficiency. |
Advanced AnalyticsYellow.ai provides detailed analytics on bot interactions, offering insights into performance and customer engagement that help drive data-driven decision-making |
Security and ComplianceEVE.calls adheres to GDPR compliance and employs 256-bit encryption to ensure the security and privacy of customer data, making it suitable for industries with stringent data protection requirements. |
Multi-Channel SupportThe AI agent can interact with customers across various platforms—chat, email, social media, or voice calls—ensuring a consistent and efficient support experience irrespective of the communication channel |
Voice Activity DetectionThe AI agent can distinguish between human voices and background noise, ensuring clear communication and accurate response during calls. |
Detailed Analytics and ReportingThe platform provides comprehensive analytics and reporting tools, offering insights into call volumes, customer behavior, and agent performance. This data helps businesses make informed decisions and improve their customer service strategies. |
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Customizable Scripts and PersonalizationBusinesses can customize the AI's voice, tone, and communication style to align with their brand identity. Additionally, EVE.calls allows for script customization to cater to specific business needs and enhance the customer experience. |
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Proactive Customer EngagementEVE.calls can initiate follow-up calls, reminders, and updates, ensuring timely communication and continuous customer engagement. |
Yellow AI vs EVE Calls Use Cases
Most apps in this space have similar use cases but you can compare Yellow AI vs EVE Calls use cases if you were looking for something unique.
Yellow AI Use Cases |
EVE Calls Use Cases |
|---|---|
Conversational Service CloudTransform customer support with automation and personalized interactions. |
Customer Support AutomationProviding 24/7 customer support without the need for human agents. |
Conversational Commerce CloudBoost sales through engaging conversational commerce. |
Appointment Scheduling and RemindersManaging and scheduling appointments while sending reminders to customers. |
Conversational EX CloudEnhance and elevate the employee experience seamlessly. |
Debt CollectionStreamlining the debt collection process by automating calls to debtors. |
Lead Qualification and SalesQualifying leads and assisting with sales inquiries |
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Order Processing and Customer InquiriesManaging order processing and responding to customer questions. |
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Surveys and Feedback CollectionConducting surveys and collecting customer feedback. |
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Multilingual Customer ServiceServing a global customer base with diverse language preferences. |
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Proactive Customer EngagementEngaging customers proactively with follow-up calls and reminders. |
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Call Routing and TransfersEfficiently routing and transferring calls to the appropriate departments or agents. |
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Marketing CampaignsAutomating outbound marketing calls to promote products and services. |
Yellow AI vs EVE Calls Clients
See which companies trust Yellow AI & EVE Calls for all their generative AI needs.
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Yellow AI vs EVE Calls Reviews
See how Yellow AI vs EVE Calls stack up by what users think of them.
"Changing the way customers interact with brands!"
What I like about Yellow AI is that it gives our customers a human like experience whenever they communicate with us. It has really helped my brand and my customer support team. The team found it very easy to configure and we use it frequently.
"Conversational Ai doing wonders on engagement and overall experience to our customers."
Flow of conversations are highly customizable with ease of use from the backend. It takes a while for this to be learned but it does provide wonders when one gets familiar with it. Integratable with ticketing platform such as Zendesk.
"Friend like experience, Give suggestion and help us choose better jut like friend."
The AI technology built in the system is way powerful, acts like a friend give, helps us to choose better, provides good suggestions, the conversation surely help customer experience for expanding the business. Surely it does help in expansion of business.
The EVE.calls team worked tirelessly to…
The EVE.calls team worked tirelessly to deliver the product my business needed. Their approach was professional, and I could tell my team was in good hands from the start. The platform is improving, however occasionally has a bug that needs to be addressed. Their support team is very quick to address any issues we encounter.
EVE.calls provided an exceptional…
EVE.calls provided an exceptional experience for our business development team. We were impressed by their testing methodology and approach to automating what we considered a unique process inside our business. We look forward to continuing our relationship with them and would happily recommend to a friend or business owner.
I had a recent experience with this…
I had a recent experience with this company. Their team is patient & the individual I was on the phone with was very respectful. Highly recommended.
