Yellow AI
Yellow AI is a conversational AI platform that automates customer engagement and support for businesses.
No agent sample available
Answering.ai
Answering AI helps you impress your customers with a dedicated, always-available phone agent that handles calls 24/7, ensuring no call goes unanswered.
No agent sample available
About Yellow AI
Yellow.ai, originally known as Yellow Messenger, is a global enterprise headquartered in San Mateo, California, focusing on automating customer service. Founded in 2016, the company provides an AI platform designed to enhance customer support across chat and voice channels. This technology allows businesses to offer round-the-clock support, improving customer interactions without constant human oversight.
The platform integrates effortlessly with existing business infrastructure and is compatible across various communication channels, including social media, messaging apps, and company websites. Yellow.ai utilizes advanced natural language processing and machine learning to accurately understand and respond to customer queries. This not only streamlines the handling of large volumes of interactions but also tailors the customer experience to individual needs, increasing satisfaction and loyalty.
As it continues to grow, Yellow.ai is helping companies worldwide redefine their customer service strategies, making them more efficient and effective. With its commitment to innovation and scalability, Yellow.ai is a leader in the shift towards automated customer service solutions. The company’s AI agents are equipped to manage multiple tasks, from solving user issues to processing transactions, demonstrating Yellow.ai’s role in transforming traditional customer service models into dynamic, automated systems.
| Website: | https://yellow.ai/ |
|---|---|
| Founded in: | 2016 |
| Founder: | Raghu Ravinutala, Jaya Kishore Reddy Gollareddy, Rashid Khan |
| CEO: | Raghu Ravinutala |
| Address: | San Mateo, California, USA |
| Phone: | 91 77606 86246 |
| Email: | [email protected] |
| Live Chat: | Yes |
About Answering.ai
Answering AI’s new enhanced model features a lifelike tone and prosody, designed to sound like a real AI Receptionist. It can send links via text (US only) or WhatsApp, ensuring quick and efficient interactions. The technology automatically detects the caller’s language and switches immediately.
One of the major benefits of having an AI phone call agent answering the phone for your business is that it is always available. The AI Receptionist never sleeps and can handle multiple calls simultaneously, making it affordable for all businesses by saving costs while keeping the business phone always available. It delights customers by providing instant responses, ensuring an exceptional experience for every caller.
Answering AI empowers small businesses and entrepreneurs with advanced conversational AI technology, similar to that used by large enterprises. Trained with thousands of real customer service calls, the AI can predict the best information to send to callers in real-time. The natural language processing algorithm understands and speaks like a real human during phone conversations. Additionally, the AI is easily customizable, allowing businesses to provide links to frequently asked questions, schedule appointments, take messages, and more, with the AI sending the information at the right time. It can also be integrated into AI IVR systems for even greater functionality, and is a powerful tool for AI Telemarketing, offering the ability to handle outreach and follow-up calls effectively.
| Website: | https://answering.ai/ |
|---|---|
| Live Chat: | Yes |
Yellow AI is a better alternative to Answering.ai
We've compared price, features, voice samples, and more, and Yellow AI is a better alternative to Answering.ai
Compare Yellow AI Product Suite vs Answering.ai
If you are looking to invest in either Yellow AI or Answering.ai and are planning to scale, then it’s important to know who provides a comprehensive product suite.
- Dynamic Automation Platform (DAP)
- No-code builder
- DynamicNLPTM
- Integrations
- Analytics
- Omnichannel
- Voice & calls
- Text & instant messaging
- Automated emails
- Ai Agent
Yellow AI vs Answering.ai Pricing
Compare Yellow AI vs Answering.ai subscription plans and pricing. Please check each website for the most updated information.
| Monthly Price | Yearly Price | |
| Free | $0 | $0 |
| Enterprise | Contact Support | Contact Support |
| Monthly Price | Yearly Price | |
| $199 |
Yellow AI vs Answering.ai Features Comparison
A side-by-side comparison of Yellow AI vs Answering.ai features
Yellow AI Features |
Answering.ai Features |
|---|---|
Dynamic Automation Platform (DAPBuilt on a multi-LLM architecture, this platform continuously trains on billions of conversations, enabling it to automate interactions across various channels with high accuracy and reduced operational costs |
Advanced AI technologyPowered by thousands of real customer service interactions, our AI can instantly predict and deliver the most relevant information to your caller. |
Human-like InteractionLeveraging advanced NLP and generative AI technologies, Yellow.ai offers conversational AI that can deliver empathetic and context-aware interactions, providing a human-like conversational experience across multiple channels |
Lifelike interactionsOur natural language processing algorithm is designed to understand and converse like a real human during phone interactions. |
Enterprise-grade SecurityYellow.ai is committed to security with certifications like ISO, HIPAA, SOC2, and GDPR, ensuring that data handling and interactions are secure and compliant with global standards |
Easily customizableProvide links to frequently asked questions, schedule appointments, take messages, and more. Our AI will send it at the perfect moment. |
Zero Setup Bot DeploymentThe platform enables rapid deployment of bots with minimal setup required, allowing businesses to quickly upload documents, connect to desired channels, and simulate customer journeys |
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Generative AI-powered Dynamic ChatThis feature allows for goal-driven conversations where the chat is dynamically crafted in real-time based on user inputs, enhancing engagement and efficiency in tasks like lead generation and CRM integration |
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Advanced AnalyticsYellow.ai provides detailed analytics on bot interactions, offering insights into performance and customer engagement that help drive data-driven decision-making |
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Multi-Channel SupportThe AI agent can interact with customers across various platforms—chat, email, social media, or voice calls—ensuring a consistent and efficient support experience irrespective of the communication channel |
Yellow AI vs Answering.ai Use Cases
Most apps in this space have similar use cases but you can compare Yellow AI vs Answering.ai use cases if you were looking for something unique.
Yellow AI Use Cases |
Answering.ai Use Cases |
|---|---|
Conversational Service CloudTransform customer support with automation and personalized interactions. |
Customer Service EnhancementAnswering.ai helps businesses provide instant, 24/7 customer support by answering common questions, taking messages, and directing calls. This ensures no call goes unanswered, improving customer satisfaction and engagement |
Conversational Commerce CloudBoost sales through engaging conversational commerce. |
Lead Capture and QualificationThe AI assistant captures caller information and qualifies leads automatically, helping businesses prioritize follow-ups and convert more leads into sales |
Conversational EX CloudEnhance and elevate the employee experience seamlessly. |
Appointment SchedulingAnswering.ai can schedule appointments, send reminders, and manage booking requests efficiently. This feature is particularly useful for businesses like clinics, salons, and service providers that rely on appointment-based interactions |
Multi-Language SupportWith multi-language capabilities, Answering.ai can cater to a diverse customer base, handling calls in various languages and ensuring effective communication regardless of the caller's language preference |
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Operational EfficiencyBy automating routine call handling tasks, Answering.ai allows businesses to free up human resources for more complex tasks, thereby improving overall operational efficiency |
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Integration with Existing SystemsAnswering.ai integrates seamlessly with CRM systems and other business tools, enabling smooth data flow and enhancing workflow automation |
Yellow AI vs Answering.ai Clients
See which companies trust Yellow AI & Answering.ai for all their generative AI needs.
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Yellow AI vs Answering.ai Reviews
See how Yellow AI vs Answering.ai stack up by what users think of them.
"Changing the way customers interact with brands!"
What I like about Yellow AI is that it gives our customers a human like experience whenever they communicate with us. It has really helped my brand and my customer support team. The team found it very easy to configure and we use it frequently.
"Conversational Ai doing wonders on engagement and overall experience to our customers."
Flow of conversations are highly customizable with ease of use from the backend. It takes a while for this to be learned but it does provide wonders when one gets familiar with it. Integratable with ticketing platform such as Zendesk.
"Friend like experience, Give suggestion and help us choose better jut like friend."
The AI technology built in the system is way powerful, acts like a friend give, helps us to choose better, provides good suggestions, the conversation surely help customer experience for expanding the business. Surely it does help in expansion of business.
Answering.ai not reviewed yet.
