VoiceNation

4.7

VoiceNation offers 24/7 live answering, emergency dispatching, and after-hours responses among other features, ensuring seamless communication for businesses.

Loman AI

Loman AI is an AI phone agent and receptionist for restaurants that answers calls like a human. It takes orders, books reservations, & more, allowing staff to focus on other tasks.

About VoiceNation

VoiceNation stands out as a premier provider of virtual receptionist services, delivering 24/7 live answering, emergency dispatching, after-hours support, and more.

Website:https://voicenation.com/
Founded in:2002
Founder: Jay Reeder
CEO:Jay Reeder
Address: Duluth, Georgia, USA
Phone: 833-426-1703
Email: [email protected]
Live Chat: Yes

About Loman AI

Loman AI ensures restaurants never miss a call by providing an AI phone agent that handles all incoming calls, takes orders, answers questions, books reservations, and more. This AI phone call system acts as an efficient AI receptionist, managing 100% of calls at a fraction of the cost, allowing restaurant staff to focus on other tasks.

Loman AI serves as an always-on AI answering service, expertly taking phone orders and handling complex inquiries about the menu or dietary restrictions. It pushes orders directly to the POS system, integrating with platforms like Square, Toast, Clover, and Revel, streamlining operations and improving accuracy.

The AI phone agent is custom-trained to answer questions with business-specific information and can handle multiple calls simultaneously with AI IVR capabilities. If needed, it can transfer calls to human staff, ensuring seamless customer service. Loman also supports AI telemarketing, routing calls effectively to boost operational efficiency.

For reservations, Loman AI allows customers to book tables 24/7 through the AI phone agent, eliminating wait times and enhancing customer satisfaction.

Website:https://www.loman.ai/
Founded in:2011
Address: Austin, Texas, USA
Phone: (805) 550-5042
Email: [email protected]
Live Chat: No

VoiceNation is a better alternative to Loman AI

We've compared price, features, voice samples, and more, and VoiceNation is a better alternative to Loman AI

Compare VoiceNation Product Suite vs Loman AI

If you are looking to invest in either VoiceNation or Loman AI and are planning to scale, then it’s important to know who provides a comprehensive product suite.

  • AI Agent
  • AI Agent

Conversational Voice AI, trained to speak your business.

Healthcare+1 310-919-0613
Front Desk+1 510-567-7429
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VoiceNation vs Loman AI Pricing

Compare VoiceNation vs Loman AI subscription plans and pricing. Please check each website for the most updated information.

Monthly PriceYearly Price
20 minutes $70
50 minutes $135
100 minutes $229
250 minutes $525
500 minutes $925
More than 500 minutes Contact Support
Monthly PriceYearly Price
Get Started $0.94 per min
Enterprise Contact Support

VoiceNation vs Loman AI Features Comparison

A side-by-side comparison of VoiceNation vs Loman AI features

VoiceNation Features

Loman AI Features

24/7 Answering Service

VoiceNation ensures that businesses never miss a call, with services available round the clock to handle customer inquiries, providing a continuous line of communication which is crucial for maintaining customer satisfaction and capturing every potential business opportunity.

24/7 Call Handling

Loman.ai operates around the clock, ensuring that every call is answered, whether it's during business hours or after, providing continuous customer service and support.

Bilingual Answering

Catering to a diverse customer base, VoiceNation offers bilingual services, ensuring that both English and Spanish speaking customers can communicate effectively, enhancing the customer experience and broadening the business's market reach.

Order Taking and Processing

The AI agent can take and process orders seamlessly, reducing the workload on human staff and ensuring accuracy in order details.

Custom Call Handling

Businesses can customize how their calls are handled, including options for message taking, call forwarding, and setting up custom responses based on the company's specific requirements. This allows for personalized customer interactions that align with brand standards.

Reservation Management

Loman.ai can book, modify, and cancel reservations, integrating smoothly with your existing reservation system to keep schedules organized and up-to-date.

Instant Message Delivery

Messages are delivered instantly, enabling businesses to receive timely updates about customer interactions and ensuring that critical calls are prioritized and responded to swiftly.

Menu Inquiries

The AI handles inquiries about the menu, providing detailed information about dishes, ingredients, and specials, enhancing the customer experience with instant responses.

CRM Integration and Appointment Scheduling

VoiceNation integrates with customer relationship management (CRM) systems to streamline data management and schedules appointments directly into business calendars, enhancing operational efficiency and ensuring seamless management of customer interactions.

Catering Requests

Loman.ai can manage catering inquiries and bookings, streamlining the process for both the restaurant and the customer, and ensuring that all details are accurately captured.

Order Processing

The service includes order processing capabilities, which allows for direct transactions and payments, facilitating business operations without necessitating additional resources.

Cost Efficiency

By automating call handling tasks, Loman.ai reduces the need for human receptionists, significantly lowering operational costs while maintaining high-quality service.

Human-Like Interaction

The AI agent is designed to interact with customers in a natural, conversational manner, making interactions feel personal and engaging.

Scalability

Loman.ai can handle multiple calls simultaneously, making it an ideal solution for restaurants of all sizes, especially during peak times when call volumes are high.

VoiceNation vs Loman AI Use Cases

Most apps in this space have similar use cases but you can compare VoiceNation vs Loman AI use cases if you were looking for something unique.

VoiceNation Use Cases

Loman AI Use Cases

24/7 Customer Support

VoiceNation provides around-the-clock answering services, ensuring that businesses are always available to their customers, no matter the time or day. This is crucial for industries where timely responses are critical, such as medical or emergency services.

Order Taking and Processing

Managing high volumes of phone orders during peak hours.

Lead Capture and Qualification

With their professional receptionists, VoiceNation helps businesses qualify and capture leads effectively. This service ensures that potential customers receive immediate attention, and that leads are properly assessed and routed to enhance conversion rates.

Reservation Management

Booking, modifying, and canceling reservations without human intervention.

Appointment Scheduling

VoiceNation's receptionists can schedule appointments directly into a company’s calendar system. This use case is particularly beneficial for healthcare providers, legal firms, and service-based businesses where appointment scheduling is a routine task.

Menu Inquiries

Answering customer questions about menu items, ingredients, and specials.

Order Processing

For e-commerce and retail businesses, VoiceNation handles order taking and payment processing, allowing companies to manage sales transactions efficiently without needing to expand their in-house teams.

Catering Requests

Handling complex catering orders and inquiries.

Bilingual Support

VoiceNation offers bilingual answering services to help businesses communicate effectively with a diverse customer base. This is especially useful in areas with high non-English speaking populations, helping businesses enhance service accessibility and customer satisfaction.

24/7 Customer Support

Providing customer support outside of regular business hours

Event Registration and Management

For organizations that host events, VoiceNation can manage call-in registrations and inquiries, providing a streamlined approach to event management and improving attendee experience.

Cost Reduction

Reducing operational costs associated with hiring and training human receptionists.

Handling High Call Volumes

Managing increased call volumes during peak times or promotional events.

Improving Customer Experience

Enhancing the overall customer experience with efficient and personalized service.

VoiceNation vs Loman AI Clients

See which companies trust VoiceNation & Loman AI for all their generative AI needs.

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VoiceNation vs Loman AI Reviews

See how VoiceNation vs Loman AI stack up by what users think of them.

Reliable, Low-Maintenance Experience

VoiceNation's service has been very reliable for our restoration company. They do a great job of determining if an after-hours call is an emergency or not, and handling them appropriately based on that. It has been a very "hands-off" experience for our company, as it works automatically, without any intervention required on our part. I'm a very satisfied customer!

John Sleep

Happy with My Decision

Happy with My Decision. My company switched from AnswerConnect in order to downsize and have a better customer support. I've had more support with VoiceNation in the past month, than I did 3 years with Answer Connect.

Shakeer Gaffney

So much better than the rest

We are very happy with services. We’ve only had maybe 2-3 issues since we started with you guys and you have responded/resolved quickly- can’t tell you the difference between our old answering service and voicenation-night and day. I used to get weekly if not daily complaints about our answering service from our on call team members, and it was frustrating and inconsistent to change the on call list- the ease of changing the on call list is the best for me- I can do it from my phone in a few clicks. If you are thinking about changing services- I highly recommend switching to Voicenation.

Allison

Ripped me off

My first month after signing up, they overcharged me for excessively lengthy calls. Multiple calls described as "Dead air" lasting up to 105 seconds. I can understand 15 seconds and hanging up, but at least 12.75 EXTRA minutes of listening to dead air and charging me for that. Also, my office is closed on Fridays, so the script for Friday reads "The office is closed. Please call back during normal business hours." Calls on Fridays could last 5 whole minutes just to say those 2 sentences. I tried to address these overcharges with customer service multiple times. They just ignored my concerns. Like they purposely made the calls last longer to charge me more.

Mel

I am never impressed with a company…

I am never impressed with a company that makes it difficult to cancel service. I am now trying for the third time to cancel my voicenation service. No one ever gets back to me.

Zvi Raskin

Loman AI not reviewed yet.