VoiceNation offers 24/7 live answering, emergency dispatching, and after-hours responses among other features, ensuring seamless communication for businesses.
Loman AI is an AI phone agent and receptionist for restaurants that answers calls like a human. It takes orders, books reservations, & more, allowing staff to focus on other tasks.
VoiceNation stands out as a premier provider of virtual receptionist services, delivering 24/7 live answering, emergency dispatching, after-hours support, and more.
Website: | https://voicenation.com/ |
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Founded in: | 2002 |
Founder: | Jay Reeder |
CEO: | Jay Reeder |
Address: | Duluth, Georgia, USA |
Phone: | 833-426-1703 |
Email: | [email protected] |
Live Chat: | Yes |
Loman AI ensures restaurants never miss a call by providing an AI phone agent that handles all incoming calls, takes orders, answers questions, books reservations, and more. This AI phone call system acts as an efficient AI receptionist, managing 100% of calls at a fraction of the cost, allowing restaurant staff to focus on other tasks.
Loman AI serves as an always-on AI answering service, expertly taking phone orders and handling complex inquiries about the menu or dietary restrictions. It pushes orders directly to the POS system, integrating with platforms like Square, Toast, Clover, and Revel, streamlining operations and improving accuracy.
The AI phone agent is custom-trained to answer questions with business-specific information and can handle multiple calls simultaneously with AI IVR capabilities. If needed, it can transfer calls to human staff, ensuring seamless customer service. Loman also supports AI telemarketing, routing calls effectively to boost operational efficiency.
For reservations, Loman AI allows customers to book tables 24/7 through the AI phone agent, eliminating wait times and enhancing customer satisfaction.
Website: | https://www.loman.ai/ |
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Founded in: | 2011 |
Address: | Austin, Texas, USA |
Phone: | (805) 550-5042 |
Email: | [email protected] |
Live Chat: | No |
We've compared price, features, voice samples, and more, and VoiceNation is a better alternative to Loman AI
If you are looking to invest in either VoiceNation or Loman AI and are planning to scale, then it’s important to know who provides a comprehensive product suite.
Compare VoiceNation vs Loman AI subscription plans and pricing. Please check each website for the most updated information.
Monthly Price | Yearly Price | |
20 minutes | $70 | |
50 minutes | $135 | |
100 minutes | $229 | |
250 minutes | $525 | |
500 minutes | $925 | |
More than 500 minutes | Contact Support |
Monthly Price | Yearly Price | |
Get Started | $0.94 per min | |
Enterprise | Contact Support |
A side-by-side comparison of VoiceNation vs Loman AI features
VoiceNation Features |
Loman AI Features |
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24/7 Answering ServiceVoiceNation ensures that businesses never miss a call, with services available round the clock to handle customer inquiries, providing a continuous line of communication which is crucial for maintaining customer satisfaction and capturing every potential business opportunity. |
24/7 Call HandlingLoman.ai operates around the clock, ensuring that every call is answered, whether it's during business hours or after, providing continuous customer service and support. |
Bilingual AnsweringCatering to a diverse customer base, VoiceNation offers bilingual services, ensuring that both English and Spanish speaking customers can communicate effectively, enhancing the customer experience and broadening the business's market reach. |
Order Taking and ProcessingThe AI agent can take and process orders seamlessly, reducing the workload on human staff and ensuring accuracy in order details. |
Custom Call HandlingBusinesses can customize how their calls are handled, including options for message taking, call forwarding, and setting up custom responses based on the company's specific requirements. This allows for personalized customer interactions that align with brand standards. |
Reservation ManagementLoman.ai can book, modify, and cancel reservations, integrating smoothly with your existing reservation system to keep schedules organized and up-to-date. |
Instant Message DeliveryMessages are delivered instantly, enabling businesses to receive timely updates about customer interactions and ensuring that critical calls are prioritized and responded to swiftly. |
Menu InquiriesThe AI handles inquiries about the menu, providing detailed information about dishes, ingredients, and specials, enhancing the customer experience with instant responses. |
CRM Integration and Appointment SchedulingVoiceNation integrates with customer relationship management (CRM) systems to streamline data management and schedules appointments directly into business calendars, enhancing operational efficiency and ensuring seamless management of customer interactions. |
Catering RequestsLoman.ai can manage catering inquiries and bookings, streamlining the process for both the restaurant and the customer, and ensuring that all details are accurately captured. |
Order ProcessingThe service includes order processing capabilities, which allows for direct transactions and payments, facilitating business operations without necessitating additional resources. |
Cost EfficiencyBy automating call handling tasks, Loman.ai reduces the need for human receptionists, significantly lowering operational costs while maintaining high-quality service. |
Human-Like InteractionThe AI agent is designed to interact with customers in a natural, conversational manner, making interactions feel personal and engaging. |
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ScalabilityLoman.ai can handle multiple calls simultaneously, making it an ideal solution for restaurants of all sizes, especially during peak times when call volumes are high. |
Most apps in this space have similar use cases but you can compare VoiceNation vs Loman AI use cases if you were looking for something unique.
VoiceNation Use Cases |
Loman AI Use Cases |
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24/7 Customer SupportVoiceNation provides around-the-clock answering services, ensuring that businesses are always available to their customers, no matter the time or day. This is crucial for industries where timely responses are critical, such as medical or emergency services. |
Order Taking and ProcessingManaging high volumes of phone orders during peak hours. |
Lead Capture and QualificationWith their professional receptionists, VoiceNation helps businesses qualify and capture leads effectively. This service ensures that potential customers receive immediate attention, and that leads are properly assessed and routed to enhance conversion rates. |
Reservation ManagementBooking, modifying, and canceling reservations without human intervention. |
Appointment SchedulingVoiceNation's receptionists can schedule appointments directly into a company’s calendar system. This use case is particularly beneficial for healthcare providers, legal firms, and service-based businesses where appointment scheduling is a routine task. |
Menu InquiriesAnswering customer questions about menu items, ingredients, and specials. |
Order ProcessingFor e-commerce and retail businesses, VoiceNation handles order taking and payment processing, allowing companies to manage sales transactions efficiently without needing to expand their in-house teams. |
Catering RequestsHandling complex catering orders and inquiries. |
Bilingual SupportVoiceNation offers bilingual answering services to help businesses communicate effectively with a diverse customer base. This is especially useful in areas with high non-English speaking populations, helping businesses enhance service accessibility and customer satisfaction. |
24/7 Customer SupportProviding customer support outside of regular business hours |
Event Registration and ManagementFor organizations that host events, VoiceNation can manage call-in registrations and inquiries, providing a streamlined approach to event management and improving attendee experience. |
Cost ReductionReducing operational costs associated with hiring and training human receptionists. |
Handling High Call VolumesManaging increased call volumes during peak times or promotional events. |
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Improving Customer ExperienceEnhancing the overall customer experience with efficient and personalized service. |
See which companies trust VoiceNation & Loman AI for all their generative AI needs.
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See how VoiceNation vs Loman AI stack up by what users think of them.
VoiceNation's service has been very reliable for our restoration company. They do a great job of determining if an after-hours call is an emergency or not, and handling them appropriately based on that. It has been a very "hands-off" experience for our company, as it works automatically, without any intervention required on our part. I'm a very satisfied customer!
Happy with My Decision. My company switched from AnswerConnect in order to downsize and have a better customer support. I've had more support with VoiceNation in the past month, than I did 3 years with Answer Connect.
We are very happy with services. We’ve only had maybe 2-3 issues since we started with you guys and you have responded/resolved quickly- can’t tell you the difference between our old answering service and voicenation-night and day. I used to get weekly if not daily complaints about our answering service from our on call team members, and it was frustrating and inconsistent to change the on call list- the ease of changing the on call list is the best for me- I can do it from my phone in a few clicks. If you are thinking about changing services- I highly recommend switching to Voicenation.
My first month after signing up, they overcharged me for excessively lengthy calls. Multiple calls described as "Dead air" lasting up to 105 seconds. I can understand 15 seconds and hanging up, but at least 12.75 EXTRA minutes of listening to dead air and charging me for that. Also, my office is closed on Fridays, so the script for Friday reads "The office is closed. Please call back during normal business hours." Calls on Fridays could last 5 whole minutes just to say those 2 sentences. I tried to address these overcharges with customer service multiple times. They just ignored my concerns. Like they purposely made the calls last longer to charge me more.
I am never impressed with a company that makes it difficult to cancel service. I am now trying for the third time to cancel my voicenation service. No one ever gets back to me.
Loman AI not reviewed yet.