VoiceNation
VoiceNation offers 24/7 live answering, emergency dispatching, and after-hours responses among other features, ensuring seamless communication for businesses.
EVE Calls
Eve Calls provides voice AI agents for businesses and startups, generative AI for enterprises, debt collection AI agents, and government AI agents for municipalities.
About VoiceNation
VoiceNation stands out as a premier provider of virtual receptionist services, delivering 24/7 live answering, emergency dispatching, after-hours support, and more.
| Website: | https://voicenation.com/ |
|---|---|
| Founded in: | 2002 |
| Founder: | Jay Reeder |
| CEO: | Jay Reeder |
| Address: | Duluth, Georgia, USA |
| Phone: | 833-426-1703 |
| Email: | [email protected] |
| Live Chat: | Yes |
About EVE Calls
Eve Calls offers a suite of services, including AI IVR, and AI phone call solutions with voice AI agents tailored for small to mid-sized businesses and startups. They provide AI Answering Service, AI Receptionist, and AI Telemarketing solutions, along with generative AI and customized options for enterprises. Additionally, Eve Calls specializes in debt collection AI agents for debt collectors and government AI agents for municipalities. These use cases demonstrate the diverse applications of AI technology in streamlining communications, handling customer interactions, and optimizing business operations.
| Website: | https://evecalls.com/ |
|---|---|
| Founded in: | 2016 |
| Founder: | Oleksii Skrypka |
| CEO: | Oleksii Skrypka |
| Address: | Kiev, Ukraine |
| Phone: | 15852826620 |
| Email: | [email protected] |
| Live Chat: | No |
VoiceNation is a better alternative to EVE Calls
We've compared price, features, voice samples, and more, and VoiceNation is a better alternative to EVE Calls
Compare VoiceNation Product Suite vs EVE Calls
If you are looking to invest in either VoiceNation or EVE Calls and are planning to scale, then it’s important to know who provides a comprehensive product suite.
- AI Agent
- AI Agent
VoiceNation vs EVE Calls Pricing
Compare VoiceNation vs EVE Calls subscription plans and pricing. Please check each website for the most updated information.
| Monthly Price | Yearly Price | |
| 20 minutes | $70 | |
| 50 minutes | $135 | |
| 100 minutes | $229 | |
| 250 minutes | $525 | |
| 500 minutes | $925 | |
| More than 500 minutes | Contact Support |
| Monthly Price | Yearly Price | |
| Contact Support |
VoiceNation vs EVE Calls Features Comparison
A side-by-side comparison of VoiceNation vs EVE Calls features
VoiceNation Features |
EVE Calls Features |
|---|---|
24/7 Answering ServiceVoiceNation ensures that businesses never miss a call, with services available round the clock to handle customer inquiries, providing a continuous line of communication which is crucial for maintaining customer satisfaction and capturing every potential business opportunity. |
Natural Voice InteractionEVE.calls utilizes a natural language processing engine to deliver human-like interactions. This enables the AI to understand and respond to customer queries in a conversational manner, improving customer satisfaction by making interactions feel more personal and engaging. |
Bilingual AnsweringCatering to a diverse customer base, VoiceNation offers bilingual services, ensuring that both English and Spanish speaking customers can communicate effectively, enhancing the customer experience and broadening the business's market reach. |
Multilingual CapabilitiesEVE.calls supports over 120 languages and dialects, allowing businesses to cater to a global audience and provide services in the customers' preferred languages. |
Custom Call HandlingBusinesses can customize how their calls are handled, including options for message taking, call forwarding, and setting up custom responses based on the company's specific requirements. This allows for personalized customer interactions that align with brand standards. |
High Capacity HandlingThe platform is designed to handle large volumes of calls, capable of managing more than ten thousand calls per hour and up to one million calls per day, ensuring that businesses can scale their operations without compromising service quality. |
Instant Message DeliveryMessages are delivered instantly, enabling businesses to receive timely updates about customer interactions and ensuring that critical calls are prioritized and responded to swiftly. |
Integration FlexibilityEVE.calls integrates seamlessly with various CRM and business systems, including Salesforce, SAP, Zendesk, and HubSpot. This ensures that customer interactions are efficiently logged and managed within the existing business infrastructure. |
CRM Integration and Appointment SchedulingVoiceNation integrates with customer relationship management (CRM) systems to streamline data management and schedules appointments directly into business calendars, enhancing operational efficiency and ensuring seamless management of customer interactions. |
Advanced Call RoutingThe system optimizes call routing to connect customers with the right agents or departments, enhancing customer engagement and operational efficiency. |
Order ProcessingThe service includes order processing capabilities, which allows for direct transactions and payments, facilitating business operations without necessitating additional resources. |
Security and ComplianceEVE.calls adheres to GDPR compliance and employs 256-bit encryption to ensure the security and privacy of customer data, making it suitable for industries with stringent data protection requirements. |
Voice Activity DetectionThe AI agent can distinguish between human voices and background noise, ensuring clear communication and accurate response during calls. |
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Detailed Analytics and ReportingThe platform provides comprehensive analytics and reporting tools, offering insights into call volumes, customer behavior, and agent performance. This data helps businesses make informed decisions and improve their customer service strategies. |
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Customizable Scripts and PersonalizationBusinesses can customize the AI's voice, tone, and communication style to align with their brand identity. Additionally, EVE.calls allows for script customization to cater to specific business needs and enhance the customer experience. |
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Proactive Customer EngagementEVE.calls can initiate follow-up calls, reminders, and updates, ensuring timely communication and continuous customer engagement. |
VoiceNation vs EVE Calls Use Cases
Most apps in this space have similar use cases but you can compare VoiceNation vs EVE Calls use cases if you were looking for something unique.
VoiceNation Use Cases |
EVE Calls Use Cases |
|---|---|
24/7 Customer SupportVoiceNation provides around-the-clock answering services, ensuring that businesses are always available to their customers, no matter the time or day. This is crucial for industries where timely responses are critical, such as medical or emergency services. |
Customer Support AutomationProviding 24/7 customer support without the need for human agents. |
Lead Capture and QualificationWith their professional receptionists, VoiceNation helps businesses qualify and capture leads effectively. This service ensures that potential customers receive immediate attention, and that leads are properly assessed and routed to enhance conversion rates. |
Appointment Scheduling and RemindersManaging and scheduling appointments while sending reminders to customers. |
Appointment SchedulingVoiceNation's receptionists can schedule appointments directly into a company’s calendar system. This use case is particularly beneficial for healthcare providers, legal firms, and service-based businesses where appointment scheduling is a routine task. |
Debt CollectionStreamlining the debt collection process by automating calls to debtors. |
Order ProcessingFor e-commerce and retail businesses, VoiceNation handles order taking and payment processing, allowing companies to manage sales transactions efficiently without needing to expand their in-house teams. |
Lead Qualification and SalesQualifying leads and assisting with sales inquiries |
Bilingual SupportVoiceNation offers bilingual answering services to help businesses communicate effectively with a diverse customer base. This is especially useful in areas with high non-English speaking populations, helping businesses enhance service accessibility and customer satisfaction. |
Order Processing and Customer InquiriesManaging order processing and responding to customer questions. |
Event Registration and ManagementFor organizations that host events, VoiceNation can manage call-in registrations and inquiries, providing a streamlined approach to event management and improving attendee experience. |
Surveys and Feedback CollectionConducting surveys and collecting customer feedback. |
Multilingual Customer ServiceServing a global customer base with diverse language preferences. |
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Proactive Customer EngagementEngaging customers proactively with follow-up calls and reminders. |
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Call Routing and TransfersEfficiently routing and transferring calls to the appropriate departments or agents. |
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Marketing CampaignsAutomating outbound marketing calls to promote products and services. |
VoiceNation vs EVE Calls Clients
See which companies trust VoiceNation & EVE Calls for all their generative AI needs.
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VoiceNation vs EVE Calls Reviews
See how VoiceNation vs EVE Calls stack up by what users think of them.
Reliable, Low-Maintenance Experience
VoiceNation's service has been very reliable for our restoration company. They do a great job of determining if an after-hours call is an emergency or not, and handling them appropriately based on that. It has been a very "hands-off" experience for our company, as it works automatically, without any intervention required on our part. I'm a very satisfied customer!
Happy with My Decision
Happy with My Decision. My company switched from AnswerConnect in order to downsize and have a better customer support. I've had more support with VoiceNation in the past month, than I did 3 years with Answer Connect.
So much better than the rest
We are very happy with services. We’ve only had maybe 2-3 issues since we started with you guys and you have responded/resolved quickly- can’t tell you the difference between our old answering service and voicenation-night and day. I used to get weekly if not daily complaints about our answering service from our on call team members, and it was frustrating and inconsistent to change the on call list- the ease of changing the on call list is the best for me- I can do it from my phone in a few clicks. If you are thinking about changing services- I highly recommend switching to Voicenation.
Ripped me off
My first month after signing up, they overcharged me for excessively lengthy calls. Multiple calls described as "Dead air" lasting up to 105 seconds. I can understand 15 seconds and hanging up, but at least 12.75 EXTRA minutes of listening to dead air and charging me for that. Also, my office is closed on Fridays, so the script for Friday reads "The office is closed. Please call back during normal business hours." Calls on Fridays could last 5 whole minutes just to say those 2 sentences. I tried to address these overcharges with customer service multiple times. They just ignored my concerns. Like they purposely made the calls last longer to charge me more.
I am never impressed with a company…
I am never impressed with a company that makes it difficult to cancel service. I am now trying for the third time to cancel my voicenation service. No one ever gets back to me.
The EVE.calls team worked tirelessly to…
The EVE.calls team worked tirelessly to deliver the product my business needed. Their approach was professional, and I could tell my team was in good hands from the start. The platform is improving, however occasionally has a bug that needs to be addressed. Their support team is very quick to address any issues we encounter.
EVE.calls provided an exceptional…
EVE.calls provided an exceptional experience for our business development team. We were impressed by their testing methodology and approach to automating what we considered a unique process inside our business. We look forward to continuing our relationship with them and would happily recommend to a friend or business owner.
I had a recent experience with this…
I had a recent experience with this company. Their team is patient & the individual I was on the phone with was very respectful. Highly recommended.
