Voiceflow

4.6

Voiceflow is a collaborative platform for designing, prototyping, and launching voice and chat applications.

No agent sample available

EVE Calls

4

Eve Calls provides voice AI agents for businesses and startups, generative AI for enterprises, debt collection AI agents, and government AI agents for municipalities.

About Voiceflow

Voiceflow is a comprehensive platform designed for teams to create, develop, and launch chat and voice AI experiences at scale. This tool streamlines the integration of sophisticated conversational interfaces across various channels, making it an essential asset for any team looking to enhance their communication capabilities.

With its user-friendly drag-and-drop interface, Voiceflow allows even those without technical expertise to design and manage AI-driven interactions. Team members can collaborate in real time, no matter their location, to craft seamless AI agents capable of automating customer service, driving interactive media projects, and supporting e-commerce transactions.

Moreover, Voiceflow is highly compatible with multiple technologies, enabling the integration of advanced features like natural language understanding and machine learning. This flexibility allows for the creation of intelligent, adaptive conversational agents that respond dynamically to user inquiries and offer personalized experiences.

Voiceflow empowers businesses to reduce operational costs, streamline communication processes, and deliver engaging user interactions. By providing a robust suite of development tools, Voiceflow ensures the rapid deployment of effective chat and voice solutions, positioning teams to succeed in an increasingly AI-driven world. Teams can utilize Voiceflow to prototype quickly, iterate based on user feedback, and deploy polished, scalable applications that enhance customer engagement and satisfaction.

Website:https://www.voiceflow.com/
Founded in:2019
Founder: Braden Ream, Andrew Lawrence
CEO:Braden Ream
Address: San Francisco, California, USA
Email: [email protected]
Live Chat: Yes

About EVE Calls

Eve Calls offers a suite of services, including AI IVR, and AI phone call solutions with voice AI agents tailored for small to mid-sized businesses and startups. They provide AI Answering Service, AI Receptionist, and AI Telemarketing solutions, along with generative AI and customized options for enterprises. Additionally, Eve Calls specializes in debt collection AI agents for debt collectors and government AI agents for municipalities. These use cases demonstrate the diverse applications of AI technology in streamlining communications, handling customer interactions, and optimizing business operations.

Website:https://evecalls.com/
Founded in:2016
Founder: Oleksii Skrypka
CEO:Oleksii Skrypka
Address: Kiev, Ukraine
Phone: 15852826620
Email: [email protected]
Live Chat: No

Voiceflow is a better alternative to EVE Calls

We've compared price, features, voice samples, and more, and Voiceflow is a better alternative to EVE Calls

Compare Voiceflow Product Suite vs EVE Calls

If you are looking to invest in either Voiceflow or EVE Calls and are planning to scale, then it’s important to know who provides a comprehensive product suite.

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Voiceflow vs EVE Calls Pricing

Compare Voiceflow vs EVE Calls subscription plans and pricing. Please check each website for the most updated information.

Monthly PriceYearly Price
Sandbox $0 $0
Pro $50 $480
Teams $625 $6,000
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Voiceflow vs EVE Calls Features Comparison

A side-by-side comparison of Voiceflow vs EVE Calls features

Voiceflow Features

EVE Calls Features

Collaborative Design Platform

Voiceflow facilitates collaboration among teams, allowing designers, developers, and other stakeholders to work together seamlessly on the same platform. This real-time collaboration supports the entire design and development process from prototype to production

Natural Voice Interaction

EVE.calls utilizes a natural language processing engine to deliver human-like interactions. This enables the AI to understand and respond to customer queries in a conversational manner, improving customer satisfaction by making interactions feel more personal and engaging.

Flexible Workflow Builder

The platform includes a no-code, drag-and-drop interface that enables users to create complex AI agents without writing code. This visual approach allows for the rapid prototyping and iteration of ideas​

Multilingual Capabilities

EVE.calls supports over 120 languages and dialects, allowing businesses to cater to a global audience and provide services in the customers' preferred languages.

Advanced Integration Capabilities

Voiceflow supports extensive integration with third-party APIs and services, allowing users to connect their AI agents with existing business systems for enhanced functionality. This includes integrations with popular services like Zendesk, Salesforce, and Twilio

High Capacity Handling

The platform is designed to handle large volumes of calls, capable of managing more than ten thousand calls per hour and up to one million calls per day, ensuring that businesses can scale their operations without compromising service quality.

Multimodal Support

The platform is designed to work across various modalities, including voice and text, making it versatile for deploying agents on platforms like Alexa, Google Assistant, and custom web interfaces​

Integration Flexibility

EVE.calls integrates seamlessly with various CRM and business systems, including Salesforce, SAP, Zendesk, and HubSpot. This ensures that customer interactions are efficiently logged and managed within the existing business infrastructure.

Scalable Knowledge Base

Voiceflow enables the creation of a scalable vector database that can handle extensive data sources. This feature supports the building of more informed and responsive AI agents​

Advanced Call Routing

The system optimizes call routing to connect customers with the right agents or departments, enhancing customer engagement and operational efficiency.

High-Fidelity Prototyping and Testing

Voiceflow's prototyping tools allow for the high-fidelity simulation of conversation designs, enabling in-depth testing and validation before launch. This includes real-time previews and user testing to gather feedback early in the design process

Security and Compliance

EVE.calls adheres to GDPR compliance and employs 256-bit encryption to ensure the security and privacy of customer data, making it suitable for industries with stringent data protection requirements.

Customizable with Code

For advanced customization, Voiceflow provides the capability to enhance designs with custom code, allowing for more sophisticated agent behaviors and interactions​

Voice Activity Detection

The AI agent can distinguish between human voices and background noise, ensuring clear communication and accurate response during calls.

Detailed Analytics and Reporting

The platform provides comprehensive analytics and reporting tools, offering insights into call volumes, customer behavior, and agent performance. This data helps businesses make informed decisions and improve their customer service strategies.

Customizable Scripts and Personalization

Businesses can customize the AI's voice, tone, and communication style to align with their brand identity. Additionally, EVE.calls allows for script customization to cater to specific business needs and enhance the customer experience.

Proactive Customer Engagement

EVE.calls can initiate follow-up calls, reminders, and updates, ensuring timely communication and continuous customer engagement.

Voiceflow vs EVE Calls Use Cases

Most apps in this space have similar use cases but you can compare Voiceflow vs EVE Calls use cases if you were looking for something unique.

Voiceflow Use Cases

EVE Calls Use Cases

Customer Support Automatio

Voiceflow streamlines customer support with intelligent voice and chat agents that handle inquiries, resolve issues, and enhance satisfaction efficiently.

Customer Support Automation

Providing 24/7 customer support without the need for human agents.

Interactive Voice Response (IVR) Systems

Voiceflow crafts sophisticated IVR systems for call centers, using natural language processing to improve caller experience and manage high call volumes.

Appointment Scheduling and Reminders

Managing and scheduling appointments while sending reminders to customers.

Voice-Enabled Applications

Voiceflow enables developers to create interactive applications for Alexa and Google Assistant, enhancing daily activities and complex interactions.

Debt Collection

Streamlining the debt collection process by automating calls to debtors.

Healthcare Applications

Voiceflow simplifies healthcare management with voice-driven applications for appointment bookings, patient reminders, and routine inquiries.

Lead Qualification and Sales

Qualifying leads and assisting with sales inquiries

Educational Tools

Voiceflow develops interactive educational aids that respond to student queries and facilitate language learning through conversational practice.

Order Processing and Customer Inquiries

Managing order processing and responding to customer questions.

E-commerce Integrations

Voiceflow integrates with e-commerce platforms like Shopify, offering voice-activated shopping assistance that enriches the customer experience.

Surveys and Feedback Collection

Conducting surveys and collecting customer feedback.

Personal Assistants

Voiceflow allows developers to build custom personal assistants that manage schedules, reminders, emails, and smart home devices through voice commands.

Multilingual Customer Service

Serving a global customer base with diverse language preferences.

Proactive Customer Engagement

Engaging customers proactively with follow-up calls and reminders.

Call Routing and Transfers

Efficiently routing and transferring calls to the appropriate departments or agents.

Marketing Campaigns

Automating outbound marketing calls to promote products and services.

Voiceflow vs EVE Calls Clients

See which companies trust Voiceflow & EVE Calls for all their generative AI needs.

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Voiceflow vs EVE Calls Reviews

See how Voiceflow vs EVE Calls stack up by what users think of them.

"Insanely good product build by a unicorn-grade SaaS team."

I was really fortunate to find Voiceflow through an AI product management meetup and decided to give it a try for our pet care assistant. The app is well designed and laid out to accommodate power users and casual viewers alike. The blocks are well thought out and intuitive to use. Each function is powerful by itself and can accomplish just about any use case when used in concert with others. The documentation and community is second-to-none. I've basically learned how to be a low/no-code developer by watching someone demo something on Discord and then copy/pasting the same tactic into our account.

Josh B.

"The Ultimate CxD Tool"

My favorite part of Voiceflow has been the company's customer service. They've been receptive to feedback even when contracts were still being negotiated. We've seen even small enhancements get fixed by their product team quickly. Beyond that, Voiceflow is incredibly user-friendly and has all the elements needed to make organized, collaborative bot designs. I use Voiceflow all day every day, and it's made my work life a thousand times easier.

Rachel W.

"Voiceflow...An innovation Partner"

Voiceflow is most helpful to devise and construct conversational chatbot and voice solutions in an easy and efficent way enabling us to promote and share with business stakeholders. It allows a collaborative enviroment for builders, content creators and end users to contribute to the end state solution. Their ability to keep up to date by applying new methods, features, functionality is a true testament to their understanding of the market conditons and customer needs.It also helps the business ideate with minimal to no cost to bring new experiences for our customers, partners, and employees.

Daryl T.

The EVE.calls team worked tirelessly to…

The EVE.calls team worked tirelessly to deliver the product my business needed. Their approach was professional, and I could tell my team was in good hands from the start. The platform is improving, however occasionally has a bug that needs to be addressed. Their support team is very quick to address any issues we encounter.

Private Broker

EVE.calls provided an exceptional…

EVE.calls provided an exceptional experience for our business development team. We were impressed by their testing methodology and approach to automating what we considered a unique process inside our business. We look forward to continuing our relationship with them and would happily recommend to a friend or business owner.

Schuyler

I had a recent experience with this…

I had a recent experience with this company. Their team is patient & the individual I was on the phone with was very respectful. Highly recommended.

Eriq Johnson