Vocode

Vocode is a development platform for building and deploying voice and conversational AI applications.

No agent sample available

EVE Calls

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Eve Calls provides voice AI agents for businesses and startups, generative AI for enterprises, debt collection AI agents, and government AI agents for municipalities.

About Vocode

Vocode provides a comprehensive set of tools and frameworks that enable developers to build various voice-based applications using large language models (LLMs). With Vocode, you can create systems where LLMs manage phone calls, function as personal assistants, or participate in Zoom meetings.

Additionally, the platform allows for the development of voice-activated systems for smart homes, interactive customer support bots, and real-time language translation services. Vocode’s user-friendly interface simplifies the process of integrating and scaling these voice solutions to meet specific needs.

Leveraging the capabilities of LLMs, Vocode’s applications are interactive and adept at understanding complex commands. This makes Vocode a practical tool for enhancing communication and automation through advanced voice technology, offering a natural, efficient way to broaden the scope of digital interactions.

Vocode’s technology is particularly valuable for developers looking to create more engaging and accessible user experiences. Whether it’s enhancing customer service with voice-responsive bots or enabling more dynamic virtual meetings, Vocode provides the necessary building blocks. This versatility not only makes it easier for businesses to adopt AI solutions but also enriches the user’s interaction with technology, paving the way for more intuitive and intelligent applications.

Website:https://www.vocode.dev/
Founded in:2023
Founder: Ajay Raj, Kian Hooshmand
CEO:Ajay Raj
Address: San Francisco, California, USA
Email: [email protected]
Live Chat: No

About EVE Calls

Eve Calls offers a suite of services, including AI IVR, and AI phone call solutions with voice AI agents tailored for small to mid-sized businesses and startups. They provide AI Answering Service, AI Receptionist, and AI Telemarketing solutions, along with generative AI and customized options for enterprises. Additionally, Eve Calls specializes in debt collection AI agents for debt collectors and government AI agents for municipalities. These use cases demonstrate the diverse applications of AI technology in streamlining communications, handling customer interactions, and optimizing business operations.

Website:https://evecalls.com/
Founded in:2016
Founder: Oleksii Skrypka
CEO:Oleksii Skrypka
Address: Kiev, Ukraine
Phone: 15852826620
Email: [email protected]
Live Chat: No

EVE Calls is a better alternative to Vocode

We've compared price, features, voice samples, and more, and EVE Calls is a better alternative to Vocode

Compare Vocode Product Suite vs EVE Calls

If you are looking to invest in either Vocode or EVE Calls and are planning to scale, then it’s important to know who provides a comprehensive product suite.

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Vocode vs EVE Calls Pricing

Compare Vocode vs EVE Calls subscription plans and pricing. Please check each website for the most updated information.

Monthly PriceYearly Price
Free $0 $0
Developer $25 $288
Enterprise Contact Support Contact Support
Individual phone numbers $3 $30
Monthly PriceYearly Price
Contact Support

Vocode vs EVE Calls Features Comparison

A side-by-side comparison of Vocode vs EVE Calls features

Vocode Features

EVE Calls Features

Real-Time Conversation Orchestration

Vocode Dev excels in managing real-time, two-way conversations. It handles the complexities of conversation dynamics such as interruptions and endpointing, providing a seamless conversational experience

Natural Voice Interaction

EVE.calls utilizes a natural language processing engine to deliver human-like interactions. This enables the AI to understand and respond to customer queries in a conversational manner, improving customer satisfaction by making interactions feel more personal and engaging.

Multilingual Capability

The platform supports multiple languages, allowing businesses to cater to a global audience by communicating in customers' native languages

Multilingual Capabilities

EVE.calls supports over 120 languages and dialects, allowing businesses to cater to a global audience and provide services in the customers' preferred languages.

Customizable AI Agents

Users can configure AI agents to perform a variety of tasks, from answering calls to making outbound calls, all customizable through an API

High Capacity Handling

The platform is designed to handle large volumes of calls, capable of managing more than ten thousand calls per hour and up to one million calls per day, ensuring that businesses can scale their operations without compromising service quality.

Ultra-Realistic Voices

Vocode Dev offers a selection of voices, enabling the creation of natural-sounding speech that enhances the user experience​

Integration Flexibility

EVE.calls integrates seamlessly with various CRM and business systems, including Salesforce, SAP, Zendesk, and HubSpot. This ensures that customer interactions are efficiently logged and managed within the existing business infrastructure.

Integration with Leading STT, TTS, and LLM Providers

The platform integrates seamlessly with top providers of speech-to-text, text-to-speech, and large language models, allowing users to switch providers with minimal changes to the codebase

Advanced Call Routing

The system optimizes call routing to connect customers with the right agents or departments, enhancing customer engagement and operational efficiency.

Cross-Platform Support

Vocode Dev is versatile and can be used across various platforms including web, telephone, and mobile, making it adaptable for different use cases

Security and Compliance

EVE.calls adheres to GDPR compliance and employs 256-bit encryption to ensure the security and privacy of customer data, making it suitable for industries with stringent data protection requirements.

Open Source Development

Most of Vocode’s tools and abstractions are open source, providing developers the flexibility to adapt and enhance the system according to their specific needs

Voice Activity Detection

The AI agent can distinguish between human voices and background noise, ensuring clear communication and accurate response during calls.

Comprehensive API and SDK Support

The platform includes detailed API documentation and SDKs for Python and Node, facilitating easy integration and quick start for developers​

Detailed Analytics and Reporting

The platform provides comprehensive analytics and reporting tools, offering insights into call volumes, customer behavior, and agent performance. This data helps businesses make informed decisions and improve their customer service strategies.

Customizable Scripts and Personalization

Businesses can customize the AI's voice, tone, and communication style to align with their brand identity. Additionally, EVE.calls allows for script customization to cater to specific business needs and enhance the customer experience.

Proactive Customer Engagement

EVE.calls can initiate follow-up calls, reminders, and updates, ensuring timely communication and continuous customer engagement.

Vocode vs EVE Calls Use Cases

Most apps in this space have similar use cases but you can compare Vocode vs EVE Calls use cases if you were looking for something unique.

Vocode Use Cases

EVE Calls Use Cases

Automated Customer Support

Vocode Dev swiftly addresses inbound calls, effortlessly navigating FAQs, assisting with troubleshooting, or seamlessly transferring calls to the right team member, enhancing customer satisfaction and slashing wait times.

Customer Support Automation

Providing 24/7 customer support without the need for human agents.

Outbound Notification Calls

Whether it's appointment confirmations or payment reminders, Vocode Dev personalizes and automates these notifications, ensuring timely and efficient communication across a vast customer base.

Appointment Scheduling and Reminders

Managing and scheduling appointments while sending reminders to customers.

Interactive Voice Response (IVR) Systems

Vocode Dev powers IVR systems, enabling callers to interact with a menu-driven interface that provides immediate assistance or information, streamlining the customer journey.

Debt Collection

Streamlining the debt collection process by automating calls to debtors.

Lead Qualification and Sales

Qualifying leads and assisting with sales inquiries

Order Processing and Customer Inquiries

Managing order processing and responding to customer questions.

Surveys and Feedback Collection

Conducting surveys and collecting customer feedback.

Multilingual Customer Service

Serving a global customer base with diverse language preferences.

Proactive Customer Engagement

Engaging customers proactively with follow-up calls and reminders.

Call Routing and Transfers

Efficiently routing and transferring calls to the appropriate departments or agents.

Marketing Campaigns

Automating outbound marketing calls to promote products and services.

Vocode vs EVE Calls Reviews

See how Vocode vs EVE Calls stack up by what users think of them.

Vocode not reviewed yet.

The EVE.calls team worked tirelessly to…

The EVE.calls team worked tirelessly to deliver the product my business needed. Their approach was professional, and I could tell my team was in good hands from the start. The platform is improving, however occasionally has a bug that needs to be addressed. Their support team is very quick to address any issues we encounter.

Private Broker

EVE.calls provided an exceptional…

EVE.calls provided an exceptional experience for our business development team. We were impressed by their testing methodology and approach to automating what we considered a unique process inside our business. We look forward to continuing our relationship with them and would happily recommend to a friend or business owner.

Schuyler

I had a recent experience with this…

I had a recent experience with this company. Their team is patient & the individual I was on the phone with was very respectful. Highly recommended.

Eriq Johnson