Soundhound AI
Soundhound AI independent voice AI platform connects people to brands through customized conversational experiences, voice-enabling products and services.
My AI Front Desk
My AI Front Desk is a virtual receptionist software that automates phone scheduling and Q&A, allowing customers to text, call, and ask complex questions.
About Soundhound AI
SoundHound’s independent voice AI platform enables brands to create customized conversational experiences that voice-enable products, services, and apps, while providing companies with valuable data and analytics for enhanced control and brand ownership of the customer experience.
SoundHound AI offers AI IVR, AI phone call, AI Answering Service, AI Receptionist, and AI Telemarketing solutions tailored to various industries,, delivering real business value by elevating customer experiences. These solutions improve user interactions, customer connections, and brand value through a truly conversational interface, ensuring a seamless and engaging experience for users.
Businesses can create a brand-owned user experience for their products or services, free from the interference of Big Tech, allowing for a more authentic connection with customers. By leveraging data analytics, companies can drive product improvements and create deeper, more personalized experiences, gaining valuable insights to enhance their offerings.
SoundHound AI supports 25 languages and understands regional accents and language variations, ensuring effective communication with users worldwide. With over a decade of development, SoundHound AI’s platform is revolutionary in its ability to understand speech and yet beautifully simple in its responses, providing a powerful and intuitive voice AI solution for businesses.
| Website: | https://www.soundhound.com/ |
|---|---|
| Founded in: | 2005 |
| Founder: | Keyvan Mohajer, Majid Emami, James Hom |
| CEO: | Keyvan Mohajer |
| Address: | Santa Clara, California, USA |
| Phone: | 1(408) 441-3200 |
| Email: | [email protected] |
| Live Chat: | Yes |
About My AI Front Desk
My AI Front Desk offers a 24/7 AI phone call receptionist, ensuring businesses never miss a call again. This AI-powered service allows businesses to pick up the phone, schedule appointments, and answer questions even after business hours, providing seamless customer support around the clock.
Designed as an AI receptionist that never sleeps, My AI Front Desk captures calls and appointments 24/7. Businesses can choose to forward all calls or just missed calls to this intelligent receptionist. Tailored to understand everything about the business and its services, the AI receptionist can easily answer complex questions from callers.
Additionally, the AI receptionist can send texts and schedule appointments during conversations. For instance, if a caller requests an appointment, the receptionist can text them a custom link, such as a Calendly link for general bookings, a Vagaro link for salon/spa bookings, or a Booksy link for wellness bookings.
Building and tweaking the AI receptionist is remarkably simple, taking just five minutes to create, purchase, and publish. Businesses can update the receptionist’s knowledge base or greeting phrase anytime, ensuring it remains current and effective.
Advanced analytics provide businesses with insights into call transcripts, text history, and voicemails directly from the admin dashboard. Phone numbers of callers can be exported for targeted promotions. The AI receptionist can handle unlimited calls, even in parallel, ensuring no opportunity is missed.
Creating the AI receptionist involves inputting details about the business, services, and booking portals. Once set up, businesses can forward their existing phone number to the new AI receptionist, viewing inbound leads, voicemails, and analytics through the admin dashboard. Modifications can be made anytime, allowing businesses to update information such as temporary sales or business hours promptly.
The AI Answering Service also functions as an AI IVR, routing calls to different departments or handling customer queries automatically. It can even be used for AI Telemarketing, helping businesses reach potential clients efficiently.
| Website: | https://www.myaifrontdesk.com/ |
|---|---|
| Founded in: | 2023 |
| Email: | [email protected] |
| Live Chat: | Yes |
Compare Soundhound AI Product Suite vs My AI Front Desk
If you are looking to invest in either Soundhound AI or My AI Front Desk and are planning to scale, then it’s important to know who provides a comprehensive product suite.
- Branded Wake Words
- Automatic Speech Recognition (ASR)
- Natural Language Understanding (NLU)
- Text-to-Speech (TTS)
- Suite of Connectivity Options
- Multiple Languages
- Automatic Content Recognition (ACR)
- Houndify Developer Platform
- AI Agent
Soundhound AI vs My AI Front Desk Pricing
Compare Soundhound AI vs My AI Front Desk subscription plans and pricing. Please check each website for the most updated information.
| Monthly Price | Yearly Price | |
| Contact Support |
| Monthly Price | Yearly Price | |
| Small Business Plan | $65 | |
| Advanced Integration Plan | Contact Support |
Soundhound AI vs My AI Front Desk Features Comparison
A side-by-side comparison of Soundhound AI vs My AI Front Desk features
Soundhound AI Features |
My AI Front Desk Features |
|---|---|
Speech-to-Meaning® TechnologyThis proprietary technology processes speech and interprets meaning simultaneously, delivering faster and more accurate results than traditional two-step processes. It ensures real-time comprehension and response, enhancing conversational experiences |
24/7 AvailabilityThe AI receptionist operates around the clock, ensuring no call goes unanswered, handling business inquiries, bookings, and cancellations even after business hours |
Deep Meaning Understanding®SoundHound's AI can handle complex queries by understanding the user’s intent and addressing multiple questions in one interaction. This allows for nuanced and contextually relevant responses, improving the overall user experience |
Automated SchedulingIntegrates with popular scheduling tools like Vagaro and Calendly to automate appointment bookings, modifications, and cancellations seamlessly |
Dynamic Interaction™The multimodal interface provides instant audiovisual feedback, enabling users to interact using both voice and touchscreen. This feature ensures that users receive real-time updates and can modify their queries dynamically |
Text and Call HandlingCustomers can interact with the AI via text or call, asking complex questions and receiving immediate responses, mimicking a human receptionist's capabilities |
End-to-End Voice AI Tech StackSoundHound offers a comprehensive suite of voice AI technologies, including Automatic Speech Recognition (ASR), Natural Language Understanding (NLU), Text-to-Speech (TTS), and customizable wake words. This tech stack provides robust and scalable solutions for various applications |
Customizable WorkflowsOffers advanced workflows for texting, call transferring, and intake forms, allowing the AI to perform complex tasks based on predefined scenarios. This feature helps in managing various customer interactions efficiently |
Edge and Cloud ConnectivityThe platform supports on-device processing with optional cloud connectivity, ensuring high performance and data privacy. Users can access voice AI capabilities even without internet connectivity, making it suitable for diverse environments |
Intelligent Call RoutingThe AI can intelligently transfer calls to the appropriate department based on the caller’s needs, such as billing, technical support, or sales inquiries, ensuring specialized assistance |
Custom Domains and CommandsBusinesses can create custom voice domains and commands tailored to their specific needs, allowing for highly personalized and effective voice interactions. This customization helps in delivering unique brand experiences |
Bilingual SupportSupports multiple languages, allowing the receptionist to interact with a diverse customer base and providing an inclusive customer service experience |
Multilingual SupportSoundHound supports over 25 languages, catering to a global audience with diverse linguistic needs. This broad language support ensures that the AI can interact effectively with users worldwide |
Real-Time Notifications and AnalyticsProvides instant notifications for missed calls and voicemails, along with detailed analytics in the admin dashboard. This helps businesses keep track of customer interactions and improve service quality |
Vehicle IntelligenceThis domain enables users to access car manual information using natural speech, providing instant answers to questions about vehicle functionality, maintenance, and repairs. This feature enhances the in-car experience by making information easily accessible and hands-free |
Easy Setup and ModificationBusinesses can set up their AI receptionist in less than five minutes and modify its greeting, knowledge base, and workflows anytime, ensuring the system remains up-to-date with business needs |
Soundhound AI vs My AI Front Desk Use Cases
Most apps in this space have similar use cases but you can compare Soundhound AI vs My AI Front Desk use cases if you were looking for something unique.
Soundhound AI Use Cases |
My AI Front Desk Use Cases |
|---|---|
Automotive Voice AssistantsEnhancing in-car user experience with hands-free, voice-activated controls. |
24/7 Customer SupportProviding continuous customer support to handle inquiries and service requests outside of regular business hours. |
Smart Device IntegrationVoice-enabling smart home devices and IoT products. |
Appointment SchedulingAutomating the scheduling process for appointments, reducing the workload on human staff. |
Customer Service and Contact CentersAutomating customer service inquiries and support tasks. |
Lead Generation and QualificationCapturing and qualifying leads through initial interactions without requiring human intervention. |
Restaurant Ordering SystemsStreamlining the ordering process in fast-casual and quick-service restaurants. |
Handling Common InquiriesResponding to frequently asked questions and providing information about services, hours, and locations. |
Hospitality ServicesEnhancing guest experiences in hotels and other hospitality settings. |
Call Routing and TransfersDirecting calls to the appropriate departments or individuals within an organization based on the caller's needs. |
Mobile AppsProviding hands-free access and enhancing app functionality. |
Texting WorkflowsAutomating the sending of text messages for appointment confirmations, reminders, and information sharing. |
Retail and E-commerceFacilitating voice-activated shopping and customer assistance. |
Multilingual SupportServing a diverse customer base by providing support in multiple languages. |
Real-Time Notifications and AnalyticsKeeping track of customer interactions and analyzing call data for insights and improvements. |
