Soundhound AI

Soundhound AI independent voice AI platform connects people to brands through customized conversational experiences, voice-enabling products and services.

EVE Calls

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Eve Calls provides voice AI agents for businesses and startups, generative AI for enterprises, debt collection AI agents, and government AI agents for municipalities.

About Soundhound AI

SoundHound’s independent voice AI platform enables brands to create customized conversational experiences that voice-enable products, services, and apps, while providing companies with valuable data and analytics for enhanced control and brand ownership of the customer experience.

SoundHound AI offers AI IVR, AI phone call, AI Answering Service, AI Receptionist, and AI Telemarketing solutions tailored to various industries,, delivering real business value by elevating customer experiences. These solutions improve user interactions, customer connections, and brand value through a truly conversational interface, ensuring a seamless and engaging experience for users.

Businesses can create a brand-owned user experience for their products or services, free from the interference of Big Tech, allowing for a more authentic connection with customers. By leveraging data analytics, companies can drive product improvements and create deeper, more personalized experiences, gaining valuable insights to enhance their offerings.

SoundHound AI supports 25 languages and understands regional accents and language variations, ensuring effective communication with users worldwide. With over a decade of development, SoundHound AI’s platform is revolutionary in its ability to understand speech and yet beautifully simple in its responses, providing a powerful and intuitive voice AI solution for businesses.

Website:https://www.soundhound.com/
Founded in:2005
Founder: Keyvan Mohajer, Majid Emami, James Hom
CEO:Keyvan Mohajer
Address: Santa Clara, California, USA
Phone: 1(408) 441-3200
Email: [email protected]
Live Chat: Yes

About EVE Calls

Eve Calls offers a suite of services, including AI IVR, and AI phone call solutions with voice AI agents tailored for small to mid-sized businesses and startups. They provide AI Answering Service, AI Receptionist, and AI Telemarketing solutions, along with generative AI and customized options for enterprises. Additionally, Eve Calls specializes in debt collection AI agents for debt collectors and government AI agents for municipalities. These use cases demonstrate the diverse applications of AI technology in streamlining communications, handling customer interactions, and optimizing business operations.

Website:https://evecalls.com/
Founded in:2016
Founder: Oleksii Skrypka
CEO:Oleksii Skrypka
Address: Kiev, Ukraine
Phone: 15852826620
Email: [email protected]
Live Chat: No

EVE Calls is a better alternative to Soundhound AI

We've compared price, features, voice samples, and more, and EVE Calls is a better alternative to Soundhound AI

Compare Soundhound AI Product Suite vs EVE Calls

If you are looking to invest in either Soundhound AI or EVE Calls and are planning to scale, then it’s important to know who provides a comprehensive product suite.

  • Branded Wake Words
  • Automatic Speech Recognition (ASR)
  • Natural Language Understanding (NLU)
  • Text-to-Speech (TTS)
  • Suite of Connectivity Options
  • Multiple Languages
  • Automatic Content Recognition (ACR)
  • Houndify Developer Platform
  • AI Agent

Conversational Voice AI, trained to speak your business.

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Soundhound AI vs EVE Calls Pricing

Compare Soundhound AI vs EVE Calls subscription plans and pricing. Please check each website for the most updated information.

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Soundhound AI vs EVE Calls Features Comparison

A side-by-side comparison of Soundhound AI vs EVE Calls features

Soundhound AI Features

EVE Calls Features

Speech-to-Meaning® Technology

This proprietary technology processes speech and interprets meaning simultaneously, delivering faster and more accurate results than traditional two-step processes. It ensures real-time comprehension and response, enhancing conversational experiences​

Natural Voice Interaction

EVE.calls utilizes a natural language processing engine to deliver human-like interactions. This enables the AI to understand and respond to customer queries in a conversational manner, improving customer satisfaction by making interactions feel more personal and engaging.

Deep Meaning Understanding®

SoundHound's AI can handle complex queries by understanding the user’s intent and addressing multiple questions in one interaction. This allows for nuanced and contextually relevant responses, improving the overall user experience

Multilingual Capabilities

EVE.calls supports over 120 languages and dialects, allowing businesses to cater to a global audience and provide services in the customers' preferred languages.

Dynamic Interaction™

The multimodal interface provides instant audiovisual feedback, enabling users to interact using both voice and touchscreen. This feature ensures that users receive real-time updates and can modify their queries dynamically

High Capacity Handling

The platform is designed to handle large volumes of calls, capable of managing more than ten thousand calls per hour and up to one million calls per day, ensuring that businesses can scale their operations without compromising service quality.

End-to-End Voice AI Tech Stack

SoundHound offers a comprehensive suite of voice AI technologies, including Automatic Speech Recognition (ASR), Natural Language Understanding (NLU), Text-to-Speech (TTS), and customizable wake words. This tech stack provides robust and scalable solutions for various applications

Integration Flexibility

EVE.calls integrates seamlessly with various CRM and business systems, including Salesforce, SAP, Zendesk, and HubSpot. This ensures that customer interactions are efficiently logged and managed within the existing business infrastructure.

Edge and Cloud Connectivity

The platform supports on-device processing with optional cloud connectivity, ensuring high performance and data privacy. Users can access voice AI capabilities even without internet connectivity, making it suitable for diverse environments​

Advanced Call Routing

The system optimizes call routing to connect customers with the right agents or departments, enhancing customer engagement and operational efficiency.

Custom Domains and Commands

Businesses can create custom voice domains and commands tailored to their specific needs, allowing for highly personalized and effective voice interactions. This customization helps in delivering unique brand experiences​

Security and Compliance

EVE.calls adheres to GDPR compliance and employs 256-bit encryption to ensure the security and privacy of customer data, making it suitable for industries with stringent data protection requirements.

Multilingual Support

SoundHound supports over 25 languages, catering to a global audience with diverse linguistic needs. This broad language support ensures that the AI can interact effectively with users worldwide​

Voice Activity Detection

The AI agent can distinguish between human voices and background noise, ensuring clear communication and accurate response during calls.

Vehicle Intelligence

This domain enables users to access car manual information using natural speech, providing instant answers to questions about vehicle functionality, maintenance, and repairs. This feature enhances the in-car experience by making information easily accessible and hands-free​

Detailed Analytics and Reporting

The platform provides comprehensive analytics and reporting tools, offering insights into call volumes, customer behavior, and agent performance. This data helps businesses make informed decisions and improve their customer service strategies.

Customizable Scripts and Personalization

Businesses can customize the AI's voice, tone, and communication style to align with their brand identity. Additionally, EVE.calls allows for script customization to cater to specific business needs and enhance the customer experience.

Proactive Customer Engagement

EVE.calls can initiate follow-up calls, reminders, and updates, ensuring timely communication and continuous customer engagement.

Soundhound AI vs EVE Calls Use Cases

Most apps in this space have similar use cases but you can compare Soundhound AI vs EVE Calls use cases if you were looking for something unique.

Soundhound AI Use Cases

EVE Calls Use Cases

Automotive Voice Assistants

Enhancing in-car user experience with hands-free, voice-activated controls.

Customer Support Automation

Providing 24/7 customer support without the need for human agents.

Smart Device Integration

Voice-enabling smart home devices and IoT products.

Appointment Scheduling and Reminders

Managing and scheduling appointments while sending reminders to customers.

Customer Service and Contact Centers

Automating customer service inquiries and support tasks.

Debt Collection

Streamlining the debt collection process by automating calls to debtors.

Restaurant Ordering Systems

Streamlining the ordering process in fast-casual and quick-service restaurants.

Lead Qualification and Sales

Qualifying leads and assisting with sales inquiries

Hospitality Services

Enhancing guest experiences in hotels and other hospitality settings.

Order Processing and Customer Inquiries

Managing order processing and responding to customer questions.

Mobile Apps

Providing hands-free access and enhancing app functionality.

Surveys and Feedback Collection

Conducting surveys and collecting customer feedback.

Retail and E-commerce

Facilitating voice-activated shopping and customer assistance.

Multilingual Customer Service

Serving a global customer base with diverse language preferences.

Proactive Customer Engagement

Engaging customers proactively with follow-up calls and reminders.

Call Routing and Transfers

Efficiently routing and transferring calls to the appropriate departments or agents.

Marketing Campaigns

Automating outbound marketing calls to promote products and services.

Soundhound AI vs EVE Calls Reviews

See how Soundhound AI vs EVE Calls stack up by what users think of them.

Soundhound AI not reviewed yet.

The EVE.calls team worked tirelessly to…

The EVE.calls team worked tirelessly to deliver the product my business needed. Their approach was professional, and I could tell my team was in good hands from the start. The platform is improving, however occasionally has a bug that needs to be addressed. Their support team is very quick to address any issues we encounter.

Private Broker

EVE.calls provided an exceptional…

EVE.calls provided an exceptional experience for our business development team. We were impressed by their testing methodology and approach to automating what we considered a unique process inside our business. We look forward to continuing our relationship with them and would happily recommend to a friend or business owner.

Schuyler

I had a recent experience with this…

I had a recent experience with this company. Their team is patient & the individual I was on the phone with was very respectful. Highly recommended.

Eriq Johnson