Soundhound AI independent voice AI platform connects people to brands through customized conversational experiences, voice-enabling products and services.
Eve Calls provides voice AI agents for businesses and startups, generative AI for enterprises, debt collection AI agents, and government AI agents for municipalities.
SoundHound’s independent voice AI platform enables brands to create customized conversational experiences that voice-enable products, services, and apps, while providing companies with valuable data and analytics for enhanced control and brand ownership of the customer experience.
SoundHound AI offers AI IVR, AI phone call, AI Answering Service, AI Receptionist, and AI Telemarketing solutions tailored to various industries,, delivering real business value by elevating customer experiences. These solutions improve user interactions, customer connections, and brand value through a truly conversational interface, ensuring a seamless and engaging experience for users.
Businesses can create a brand-owned user experience for their products or services, free from the interference of Big Tech, allowing for a more authentic connection with customers. By leveraging data analytics, companies can drive product improvements and create deeper, more personalized experiences, gaining valuable insights to enhance their offerings.
SoundHound AI supports 25 languages and understands regional accents and language variations, ensuring effective communication with users worldwide. With over a decade of development, SoundHound AI’s platform is revolutionary in its ability to understand speech and yet beautifully simple in its responses, providing a powerful and intuitive voice AI solution for businesses.
Website: | https://www.soundhound.com/ |
---|---|
Founded in: | 2005 |
Founder: | Keyvan Mohajer, Majid Emami, James Hom |
CEO: | Keyvan Mohajer |
Address: | Santa Clara, California, USA |
Phone: | 1(408) 441-3200 |
Email: | [email protected] |
Live Chat: | Yes |
Eve Calls offers a suite of services, including AI IVR, and AI phone call solutions with voice AI agents tailored for small to mid-sized businesses and startups. They provide AI Answering Service, AI Receptionist, and AI Telemarketing solutions, along with generative AI and customized options for enterprises. Additionally, Eve Calls specializes in debt collection AI agents for debt collectors and government AI agents for municipalities. These use cases demonstrate the diverse applications of AI technology in streamlining communications, handling customer interactions, and optimizing business operations.
Website: | https://evecalls.com/ |
---|---|
Founded in: | 2016 |
Founder: | Oleksii Skrypka |
CEO: | Oleksii Skrypka |
Address: | Kiev, Ukraine |
Phone: | 15852826620 |
Email: | [email protected] |
Live Chat: | No |
We've compared price, features, voice samples, and more, and EVE Calls is a better alternative to Soundhound AI
If you are looking to invest in either Soundhound AI or EVE Calls and are planning to scale, then it’s important to know who provides a comprehensive product suite.
Compare Soundhound AI vs EVE Calls subscription plans and pricing. Please check each website for the most updated information.
Monthly Price | Yearly Price | |
Contact Support |
Monthly Price | Yearly Price | |
Contact Support |
A side-by-side comparison of Soundhound AI vs EVE Calls features
Soundhound AI Features |
EVE Calls Features |
---|---|
Speech-to-Meaning® TechnologyThis proprietary technology processes speech and interprets meaning simultaneously, delivering faster and more accurate results than traditional two-step processes. It ensures real-time comprehension and response, enhancing conversational experiences |
Natural Voice InteractionEVE.calls utilizes a natural language processing engine to deliver human-like interactions. This enables the AI to understand and respond to customer queries in a conversational manner, improving customer satisfaction by making interactions feel more personal and engaging. |
Deep Meaning Understanding®SoundHound's AI can handle complex queries by understanding the user’s intent and addressing multiple questions in one interaction. This allows for nuanced and contextually relevant responses, improving the overall user experience |
Multilingual CapabilitiesEVE.calls supports over 120 languages and dialects, allowing businesses to cater to a global audience and provide services in the customers' preferred languages. |
Dynamic Interaction™The multimodal interface provides instant audiovisual feedback, enabling users to interact using both voice and touchscreen. This feature ensures that users receive real-time updates and can modify their queries dynamically |
High Capacity HandlingThe platform is designed to handle large volumes of calls, capable of managing more than ten thousand calls per hour and up to one million calls per day, ensuring that businesses can scale their operations without compromising service quality. |
End-to-End Voice AI Tech StackSoundHound offers a comprehensive suite of voice AI technologies, including Automatic Speech Recognition (ASR), Natural Language Understanding (NLU), Text-to-Speech (TTS), and customizable wake words. This tech stack provides robust and scalable solutions for various applications |
Integration FlexibilityEVE.calls integrates seamlessly with various CRM and business systems, including Salesforce, SAP, Zendesk, and HubSpot. This ensures that customer interactions are efficiently logged and managed within the existing business infrastructure. |
Edge and Cloud ConnectivityThe platform supports on-device processing with optional cloud connectivity, ensuring high performance and data privacy. Users can access voice AI capabilities even without internet connectivity, making it suitable for diverse environments |
Advanced Call RoutingThe system optimizes call routing to connect customers with the right agents or departments, enhancing customer engagement and operational efficiency. |
Custom Domains and CommandsBusinesses can create custom voice domains and commands tailored to their specific needs, allowing for highly personalized and effective voice interactions. This customization helps in delivering unique brand experiences |
Security and ComplianceEVE.calls adheres to GDPR compliance and employs 256-bit encryption to ensure the security and privacy of customer data, making it suitable for industries with stringent data protection requirements. |
Multilingual SupportSoundHound supports over 25 languages, catering to a global audience with diverse linguistic needs. This broad language support ensures that the AI can interact effectively with users worldwide |
Voice Activity DetectionThe AI agent can distinguish between human voices and background noise, ensuring clear communication and accurate response during calls. |
Vehicle IntelligenceThis domain enables users to access car manual information using natural speech, providing instant answers to questions about vehicle functionality, maintenance, and repairs. This feature enhances the in-car experience by making information easily accessible and hands-free |
Detailed Analytics and ReportingThe platform provides comprehensive analytics and reporting tools, offering insights into call volumes, customer behavior, and agent performance. This data helps businesses make informed decisions and improve their customer service strategies. |
Customizable Scripts and PersonalizationBusinesses can customize the AI's voice, tone, and communication style to align with their brand identity. Additionally, EVE.calls allows for script customization to cater to specific business needs and enhance the customer experience. |
|
Proactive Customer EngagementEVE.calls can initiate follow-up calls, reminders, and updates, ensuring timely communication and continuous customer engagement. |
Most apps in this space have similar use cases but you can compare Soundhound AI vs EVE Calls use cases if you were looking for something unique.
Soundhound AI Use Cases |
EVE Calls Use Cases |
---|---|
Automotive Voice AssistantsEnhancing in-car user experience with hands-free, voice-activated controls. |
Customer Support AutomationProviding 24/7 customer support without the need for human agents. |
Smart Device IntegrationVoice-enabling smart home devices and IoT products. |
Appointment Scheduling and RemindersManaging and scheduling appointments while sending reminders to customers. |
Customer Service and Contact CentersAutomating customer service inquiries and support tasks. |
Debt CollectionStreamlining the debt collection process by automating calls to debtors. |
Restaurant Ordering SystemsStreamlining the ordering process in fast-casual and quick-service restaurants. |
Lead Qualification and SalesQualifying leads and assisting with sales inquiries |
Hospitality ServicesEnhancing guest experiences in hotels and other hospitality settings. |
Order Processing and Customer InquiriesManaging order processing and responding to customer questions. |
Mobile AppsProviding hands-free access and enhancing app functionality. |
Surveys and Feedback CollectionConducting surveys and collecting customer feedback. |
Retail and E-commerceFacilitating voice-activated shopping and customer assistance. |
Multilingual Customer ServiceServing a global customer base with diverse language preferences. |
Proactive Customer EngagementEngaging customers proactively with follow-up calls and reminders. |
|
Call Routing and TransfersEfficiently routing and transferring calls to the appropriate departments or agents. |
|
Marketing CampaignsAutomating outbound marketing calls to promote products and services. |
See how Soundhound AI vs EVE Calls stack up by what users think of them.
Soundhound AI not reviewed yet.
The EVE.calls team worked tirelessly to deliver the product my business needed. Their approach was professional, and I could tell my team was in good hands from the start. The platform is improving, however occasionally has a bug that needs to be addressed. Their support team is very quick to address any issues we encounter.
EVE.calls provided an exceptional experience for our business development team. We were impressed by their testing methodology and approach to automating what we considered a unique process inside our business. We look forward to continuing our relationship with them and would happily recommend to a friend or business owner.
I had a recent experience with this company. Their team is patient & the individual I was on the phone with was very respectful. Highly recommended.