Smith AI

4.9

Smith.ai seamlessly combines artificial intelligence with human intelligence to deliver 24/7 customer engagement services.

No agent sample available

Ringly IO

Ringly IO combines AI calling technology with advanced analytics, offering businesses a comprehensive solution to enhance their customer service operations.

About Smith AI

Smith AI leverages both AI and human expertise to provide round-the-clock customer engagement, utilizing live agents based in North America to enhance lead capture and conversion.

Website:https://smith.ai/
Founded in:2015
Founder: Aaron Lee, Justin Maxwell
CEO:Aaron Lee
Address: Palo Alto, California, USA
Phone: (650) 727-6484
Email: [email protected]
Live Chat: Yes

About Ringly IO

Ringly.io is a cutting-edge platform that integrates AI IVR, AI phone call, technology, and advanced analytics, providing businesses with a comprehensive customer service solution. It offers a wide range of features such as AI Answering Service, AI Receptionist, and AI Telemarketing capabilities, all designed to enhance customer service operations and improve overall efficiency.

Website:https://www.ringly.io/
Founded in:2013
Founder: Maurizio Isendoorn, Ruben Boonzaaijer
Address: Rotterdam, Netherlands
Phone: 93323328
Email: [email protected]
Live Chat: Yes

Smith AI is a better alternative to Ringly IO

We've compared price, features, voice samples, and more, and Smith AI is a better alternative to Ringly IO

Compare Smith AI Product Suite vs Ringly IO

If you are looking to invest in either Smith AI or Ringly IO and are planning to scale, then it’s important to know who provides a comprehensive product suite.

  • Virtual Receptionists
  • Outreach Campaigns
  • Webchat
  • AI Agent

Conversational Voice AI, trained to speak your business.

Healthcare+1 310-919-0613
Front Desk+1 510-567-7429
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Smith AI vs Ringly IO Pricing

Compare Smith AI vs Ringly IO subscription plans and pricing. Please check each website for the most updated information.

Monthly PriceYearly Price
Web Chat: À la carte $10
Web Chat: Starter $140
Web Chat: Basic $300
Web Chat: Pro $600
Monthly PriceYearly Price
Free $0 $0
Basic $69 $62.10 / Month
Pro $450 $405 / Month
Scale $997 $897.30 / Month

Smith AI vs Ringly IO Features Comparison

A side-by-side comparison of Smith AI vs Ringly IO features

Smith AI Features

Ringly IO Features

Live chat agents

Live agents work in tandem with AI so conversations are handled efficiently, 24/7.

24/7 Call Answering

Ringly.io provides round-the-clock call answering, ensuring that customer inquiries are addressed at any time, enhancing customer satisfaction and reducing missed opportunities.

Online dashboard

Access invoices, view playbooks, and train your AI chatbot with Q&A in your online dashboard.

Advanced Call Routing

The platform offers smart call routing, directing calls to the appropriate department or individual based on the caller’s needs and previous interactions, improving efficiency and customer experience.

Custom branding & colors

Choose how your chat widget looks on your website so it matches your brand design.

Real-Time Transcriptions

Ringly.io provides live transcriptions of calls, enabling real-time monitoring and analysis of customer interactions, which helps in improving service quality and training staff.

Mobile-optimized

Our chat widget works on every device and browser — computer, tablet, or phone.

Appointment Scheduling

The AI agent can handle appointment bookings, modifications, and cancellations, integrating with popular calendar systems to streamline scheduling processes.

Google Analytics

Sync chat data directly into your Google Analytics account for streamlined reporting.

Automated Responses to Common Inquiries

The AI can respond to frequently asked questions about products, services, and policies, reducing the workload on human agents and providing immediate answers to customers.

AI technology

Our proprietary live chat technology enables agents to offer exceptional service to clients.

Analytics and Reporting

Ringly.io offers detailed analytics and reporting features, providing insights into call volumes, customer behavior, and service performance, aiding businesses in making informed decisions.

Proactive chat

Prompt visitors to engage in a conversation immediately, or after 15, 30, or 60 seconds.

Integration with CRM Systems

The platform seamlessly integrates with various CRM systems, allowing for efficient data management and ensuring that customer information is up-to-date and easily accessible.

Custom placement

Choose where your chat widget is displayed — site-wide or just on specific pages.

Text Messaging Capabilities

Ringly.io can send follow-up texts to customers, providing them with additional information, confirmations, or updates, enhancing communication and customer engagement.

Chat transcripts

View full chat transcripts of all conversations between our agents and your customers.

Spam Call Filtering

The AI agent can detect and block spam calls, ensuring that only legitimate calls are processed, which helps in maintaining operational efficiency.

Custom knowledge base

Build a knowledge base that immediately answers common questions from customers.

Scalable Infrastructure

Ringly.io’s infrastructure is designed to scale with business growth, handling increased call volumes and multiple simultaneous calls without compromising service quality.

Text notifications

Get notified on your phone with a text message every time a new chat occurs.

Real-time translation

We leverage neural network AI to instantly translate chats between English and Spanish.

Chat insight & metadata

Access real-time chat analytics and full transcripts available in every client dashboard.

Smith AI vs Ringly IO Use Cases

Most apps in this space have similar use cases but you can compare Smith AI vs Ringly IO use cases if you were looking for something unique.

Smith AI Use Cases

Ringly IO Use Cases

Virtual Receptionist Services

Smith.ai provides virtual receptionists who handle incoming calls and messages. This service helps businesses manage call volume efficiently, ensuring that every inquiry or customer interaction is handled promptly and professionally. This is ideal for businesses that require constant customer interaction but may not have the resources to maintain a full-time reception staff.

24/7 Customer Support

Providing continuous customer service to handle inquiries and support requests outside of business hours.

Outbound Calling and Sales Development

Utilizing Smith.ai for outbound calls helps businesses in lead generation and customer outreach efforts. The service includes initiating contact with potential clients, qualifying leads, scheduling appointments, and even following up on leads, which helps in increasing conversion rates and optimizing the sales process.

Appointment Scheduling

Automating the process of booking, modifying, and canceling appointments.

Web Chat Services

Smith.ai's web chat services combine AI-driven chatbots and live chat capabilities to engage website visitors effectively. This dual approach ensures that potential clients receive immediate assistance, improving lead capture and customer satisfaction rates.

Lead Qualification and Management

Capturing and qualifying leads through phone interactions.

Lead Intake and Qualification

Through both inbound and outbound services, Smith.ai helps businesses qualify leads, ensuring that only the most promising prospects are forwarded to the sales team. This streamlines the sales process and improves the efficiency of lead management.

Order Processing and Inquiries

Managing phone orders and answering product-related questions.

After-Hours and Overflow Call Handling

Smith.ai offers after-hours support and overflow call handling, ensuring that businesses do not miss important calls outside of regular business hours or during peak periods. This service is crucial for maintaining a high level of customer service and capturing every potential business opportunity.

Call Routing and Transfers

Directing calls to the appropriate department or individual based on the caller’s needs.

Text Message Follow-Ups

Sending important information to customers via text messages during or after a call.

Spam Call Management

Reducing the impact of spam and robocalls on business operations.

Real-Time Call Monitoring and Analytics

Monitoring call interactions and gaining insights into customer behavior.

Scalability for Growing Businesses

Managing increased call volumes as the business expands.

Personalized Customer Interactions

Enhancing customer experience through personalized interactions.

Smith AI vs Ringly IO Clients

See which companies trust Smith AI & Ringly IO for all their generative AI needs.

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Smith AI vs Ringly IO Reviews

See how Smith AI vs Ringly IO stack up by what users think of them.

Senior Case Manager

One of the best features of Smith.Ai software is their integration with our CRM, Wealthbox. They are able to send a one way push of information which will add the caller as a contact, publish the call notes that are duplicated on the dashboard, and also add their appointment to our calendar. This has been a big time saver for the admin staff who used to manually input all of that.

Kimberly D.

Smith.AI helps our busy law firm serve clients with excellence

Smith.AI helps our busy law firm provide best-in-class legal services by always having a competent person able to answer phone calls professionally. They save us valuable time by weeding out spam and unqualified leads, scheduling potential new clients for initial consults, and helping existing clients get in touch with the right team member as efficiently as possible.

Brittany

Good Experience

They are responsive and they allow you to provide them with your own script.

David N.

Tried this company for over two years…

Tried them and have used this company for over two years, yet they were dropping the ball all the time and we lost a lot of business and a lot of clients and time so finally left and using another service this time US based agents …so do yourself a favor and spare yourself the aggravation that we have experienced; tried working it out patiently to no avail. After we switched to a different U.S. based answering service with a U.S based representatives we have not had any issues. All calls are now handled perfectly. Wished left smith sooner than we did.

Julia Sverdloff, Esq.

HORRIBLE!!!

HORRIBLE!!!! Probably the worst company I have ever interacted with. I'm not a scorned customer - there is no event where they rubbed me the wrong way. I've worked with them for over a year and it's been a parade of incompetence the entire time. They have wasted our ad budget, lost customers for us, and wasted hours of our time. Please do not make the mistake of selecting them, as once you do there are real switching costs. We've been so busy with our business we haven't had time to switch, but I promise you we will. Stay away!!!

Client Services at JUSTLAW

Ringly IO not reviewed yet.