Smith AI
Smith.ai seamlessly combines artificial intelligence with human intelligence to deliver 24/7 customer engagement services.
No agent sample available
MyOutDesk
MyOutDesk is a leading provider of virtual assistant services, offering specialized support to industries such as healthcare, real estate, legal, and IT.
No agent sample available
About Smith AI
Smith AI leverages both AI and human expertise to provide round-the-clock customer engagement, utilizing live agents based in North America to enhance lead capture and conversion.
| Website: | https://smith.ai/ |
|---|---|
| Founded in: | 2015 |
| Founder: | Aaron Lee, Justin Maxwell |
| CEO: | Aaron Lee |
| Address: | Palo Alto, California, USA |
| Phone: | (650) 727-6484 |
| Email: | [email protected] |
| Live Chat: | Yes |
About MyOutDesk
MyOutDesk is a top-tier virtual assistant provider, offering a diverse range of services to industries such as healthcare, real estate, legal, and IT. Since its inception in 2008, the company has supported over 6,500 clients across the globe. MyOutDesk is renowned for its cost-effective and scalable virtual staffing solutions that assist businesses in improving their operations, optimizing processes, and achieving their goals.
| Website: | https://www.myoutdesk.com/ |
|---|---|
| Founded in: | 2008 |
| Founder: | Daniel Ramsey |
| CEO: | Daniel Ramsey |
| Address: | Sacramento, California, USA |
| Phone: | (866) 604-7037 |
| Live Chat: | Yes |
Smith AI is a better alternative to MyOutDesk
We've compared price, features, voice samples, and more, and Smith AI is a better alternative to MyOutDesk
Compare Smith AI Product Suite vs MyOutDesk
If you are looking to invest in either Smith AI or MyOutDesk and are planning to scale, then it’s important to know who provides a comprehensive product suite.
- Virtual Receptionists
- Outreach Campaigns
- Webchat
- AI Agent
Smith AI vs MyOutDesk Pricing
Compare Smith AI vs MyOutDesk subscription plans and pricing. Please check each website for the most updated information.
| Monthly Price | Yearly Price | |
| Web Chat: À la carte | $10 | |
| Web Chat: Starter | $140 | |
| Web Chat: Basic | $300 | |
| Web Chat: Pro | $600 |
| Monthly Price | Yearly Price | |
| $1,988 |
Smith AI vs MyOutDesk Features Comparison
A side-by-side comparison of Smith AI vs MyOutDesk features
Smith AI Features |
MyOutDesk Features |
|---|---|
Live chat agentsLive agents work in tandem with AI so conversations are handled efficiently, 24/7. |
Industry-Specific ExpertiseMyOutDesk VAs are trained to handle industry-specific tasks, providing specialized support in fields such as real estate, healthcare, finance, and more. This ensures that the VAs can seamlessly integrate into the business and perform tasks that are unique to each industry |
Online dashboardAccess invoices, view playbooks, and train your AI chatbot with Q&A in your online dashboard. |
Cost EfficiencyHiring a VA through MyOutDesk can save businesses up to 70% compared to the cost of in-house staff. This includes savings on recruiting, payroll, and benefits, making it a cost-effective solution for businesses looking to scale without incurring high overhead costs |
Custom branding & colorsChoose how your chat widget looks on your website so it matches your brand design. |
Comprehensive Training and SupportMyOutDesk provides extensive training and support for its VAs, ensuring they are well-prepared to handle their assigned tasks. Businesses receive launch guides, training methodologies, and continuous support to maximize the effectiveness of their VAs |
Mobile-optimizedOur chat widget works on every device and browser — computer, tablet, or phone. |
Standardized Work EnvironmentVAs at MyOutDesk work from dedicated, noise-isolated environments with reliable backup power and internet connections. This ensures that they are always present and focused, providing consistent and uninterrupted support |
Google AnalyticsSync chat data directly into your Google Analytics account for streamlined reporting. |
Advanced Tools and IntegrationThe platform supports various tools and software integrations, allowing VAs to manage tasks like email, calendar, CRM updates, and more efficiently. This seamless integration enhances productivity and ensures that VAs can perform a wide range of tasks using the business's preferred tools |
AI technologyOur proprietary live chat technology enables agents to offer exceptional service to clients. |
Scalability and FlexibilityMyOutDesk offers scalable solutions that allow businesses to quickly adjust the number of VAs they employ based on changing business needs. This flexibility ensures that businesses can scale their operations up or down without significant disruptions |
Proactive chatPrompt visitors to engage in a conversation immediately, or after 15, 30, or 60 seconds. |
Enhanced ProductivityBy delegating administrative and repetitive tasks to VAs, businesses can free up their core team to focus on high-value activities. This leads to increased productivity and allows team members to concentrate on tasks that directly contribute to business growth |
Custom placementChoose where your chat widget is displayed — site-wide or just on specific pages. |
|
Chat transcriptsView full chat transcripts of all conversations between our agents and your customers. |
|
Custom knowledge baseBuild a knowledge base that immediately answers common questions from customers. |
|
Text notificationsGet notified on your phone with a text message every time a new chat occurs. |
|
Real-time translationWe leverage neural network AI to instantly translate chats between English and Spanish. |
|
Chat insight & metadataAccess real-time chat analytics and full transcripts available in every client dashboard. |
Smith AI vs MyOutDesk Use Cases
Most apps in this space have similar use cases but you can compare Smith AI vs MyOutDesk use cases if you were looking for something unique.
Smith AI Use Cases |
MyOutDesk Use Cases |
|---|---|
Virtual Receptionist ServicesSmith.ai provides virtual receptionists who handle incoming calls and messages. This service helps businesses manage call volume efficiently, ensuring that every inquiry or customer interaction is handled promptly and professionally. This is ideal for businesses that require constant customer interaction but may not have the resources to maintain a full-time reception staff. |
Real Estate AssistanceMyOutDesk provides virtual assistants specialized in real estate tasks such as transaction coordination, lead generation, and listing management. Real estate agents use these services to handle backend operations, allowing them to focus more on closing deals and interacting with clients |
Outbound Calling and Sales DevelopmentUtilizing Smith.ai for outbound calls helps businesses in lead generation and customer outreach efforts. The service includes initiating contact with potential clients, qualifying leads, scheduling appointments, and even following up on leads, which helps in increasing conversion rates and optimizing the sales process. |
Customer Support and Call HandlingBusinesses across sectors employ MyOutDesk virtual assistants to manage customer inquiries, schedule appointments, and provide continuous phone support. This ensures high-quality customer service while maintaining operational efficiency |
Web Chat ServicesSmith.ai's web chat services combine AI-driven chatbots and live chat capabilities to engage website visitors effectively. This dual approach ensures that potential clients receive immediate assistance, improving lead capture and customer satisfaction rates. |
Lead Generation and Follow-UpVirtual assistants from MyOutDesk help businesses in nurturing leads through consistent follow-ups and engagement strategies. They manage CRM tools to keep track of lead activities and ensure that no potential customer is overlooked |
Lead Intake and QualificationThrough both inbound and outbound services, Smith.ai helps businesses qualify leads, ensuring that only the most promising prospects are forwarded to the sales team. This streamlines the sales process and improves the efficiency of lead management. |
Administrative and Backend TasksMyOutDesk virtual assistants take on various administrative responsibilities, including email management, scheduling, data entry, and preparing reports. This support is crucial for freeing up the time of key personnel, allowing them to concentrate on strategic activities |
After-Hours and Overflow Call HandlingSmith.ai offers after-hours support and overflow call handling, ensuring that businesses do not miss important calls outside of regular business hours or during peak periods. This service is crucial for maintaining a high level of customer service and capturing every potential business opportunity. |
Marketing and Social Media ManagementVirtual assistants help with crafting and implementing marketing strategies, managing social media accounts, and content creation. This use case is particularly beneficial for businesses looking to enhance their online presence without the overhead of hiring full-time staff |
Healthcare AdministrationFor healthcare providers, MyOutDesk offers HIPAA-trained virtual assistants who handle sensitive patient data, appointment scheduling, and billing inquiries, ensuring compliance and privacy while enhancing service delivery |
Smith AI vs MyOutDesk Clients
See which companies trust Smith AI & MyOutDesk for all their generative AI needs.
Smith AI vs MyOutDesk Reviews
See how Smith AI vs MyOutDesk stack up by what users think of them.
Senior Case Manager
One of the best features of Smith.Ai software is their integration with our CRM, Wealthbox. They are able to send a one way push of information which will add the caller as a contact, publish the call notes that are duplicated on the dashboard, and also add their appointment to our calendar. This has been a big time saver for the admin staff who used to manually input all of that.
Smith.AI helps our busy law firm serve clients with excellence
Smith.AI helps our busy law firm provide best-in-class legal services by always having a competent person able to answer phone calls professionally. They save us valuable time by weeding out spam and unqualified leads, scheduling potential new clients for initial consults, and helping existing clients get in touch with the right team member as efficiently as possible.
Good Experience
They are responsive and they allow you to provide them with your own script.
Tried this company for over two years…
Tried them and have used this company for over two years, yet they were dropping the ball all the time and we lost a lot of business and a lot of clients and time so finally left and using another service this time US based agents …so do yourself a favor and spare yourself the aggravation that we have experienced; tried working it out patiently to no avail. After we switched to a different U.S. based answering service with a U.S based representatives we have not had any issues. All calls are now handled perfectly. Wished left smith sooner than we did.
HORRIBLE!!!
HORRIBLE!!!! Probably the worst company I have ever interacted with. I'm not a scorned customer - there is no event where they rubbed me the wrong way. I've worked with them for over a year and it's been a parade of incompetence the entire time. They have wasted our ad budget, lost customers for us, and wasted hours of our time. Please do not make the mistake of selecting them, as once you do there are real switching costs. We've been so busy with our business we haven't had time to switch, but I promise you we will. Stay away!!!
MyOutDesk not reviewed yet.
