Smith AI
Smith.ai seamlessly combines artificial intelligence with human intelligence to deliver 24/7 customer engagement services.
No agent sample available
Loman AI
Loman AI is an AI phone agent and receptionist for restaurants that answers calls like a human. It takes orders, books reservations, & more, allowing staff to focus on other tasks.
About Smith AI
Smith AI leverages both AI and human expertise to provide round-the-clock customer engagement, utilizing live agents based in North America to enhance lead capture and conversion.
| Website: | https://smith.ai/ |
|---|---|
| Founded in: | 2015 |
| Founder: | Aaron Lee, Justin Maxwell |
| CEO: | Aaron Lee |
| Address: | Palo Alto, California, USA |
| Phone: | (650) 727-6484 |
| Email: | [email protected] |
| Live Chat: | Yes |
About Loman AI
Loman AI ensures restaurants never miss a call by providing an AI phone agent that handles all incoming calls, takes orders, answers questions, books reservations, and more. This AI phone call system acts as an efficient AI receptionist, managing 100% of calls at a fraction of the cost, allowing restaurant staff to focus on other tasks.
Loman AI serves as an always-on AI answering service, expertly taking phone orders and handling complex inquiries about the menu or dietary restrictions. It pushes orders directly to the POS system, integrating with platforms like Square, Toast, Clover, and Revel, streamlining operations and improving accuracy.
The AI phone agent is custom-trained to answer questions with business-specific information and can handle multiple calls simultaneously with AI IVR capabilities. If needed, it can transfer calls to human staff, ensuring seamless customer service. Loman also supports AI telemarketing, routing calls effectively to boost operational efficiency.
For reservations, Loman AI allows customers to book tables 24/7 through the AI phone agent, eliminating wait times and enhancing customer satisfaction.
| Website: | https://www.loman.ai/ |
|---|---|
| Founded in: | 2011 |
| Address: | Austin, Texas, USA |
| Phone: | (805) 550-5042 |
| Email: | [email protected] |
| Live Chat: | No |
Smith AI is a better alternative to Loman AI
We've compared price, features, voice samples, and more, and Smith AI is a better alternative to Loman AI
Compare Smith AI Product Suite vs Loman AI
If you are looking to invest in either Smith AI or Loman AI and are planning to scale, then it’s important to know who provides a comprehensive product suite.
- Virtual Receptionists
- Outreach Campaigns
- Webchat
- AI Agent
Smith AI vs Loman AI Pricing
Compare Smith AI vs Loman AI subscription plans and pricing. Please check each website for the most updated information.
| Monthly Price | Yearly Price | |
| Web Chat: À la carte | $10 | |
| Web Chat: Starter | $140 | |
| Web Chat: Basic | $300 | |
| Web Chat: Pro | $600 |
| Monthly Price | Yearly Price | |
| Get Started | $0.94 per min | |
| Enterprise | Contact Support |
Smith AI vs Loman AI Features Comparison
A side-by-side comparison of Smith AI vs Loman AI features
Smith AI Features |
Loman AI Features |
|---|---|
Live chat agentsLive agents work in tandem with AI so conversations are handled efficiently, 24/7. |
24/7 Call HandlingLoman.ai operates around the clock, ensuring that every call is answered, whether it's during business hours or after, providing continuous customer service and support. |
Online dashboardAccess invoices, view playbooks, and train your AI chatbot with Q&A in your online dashboard. |
Order Taking and ProcessingThe AI agent can take and process orders seamlessly, reducing the workload on human staff and ensuring accuracy in order details. |
Custom branding & colorsChoose how your chat widget looks on your website so it matches your brand design. |
Reservation ManagementLoman.ai can book, modify, and cancel reservations, integrating smoothly with your existing reservation system to keep schedules organized and up-to-date. |
Mobile-optimizedOur chat widget works on every device and browser — computer, tablet, or phone. |
Menu InquiriesThe AI handles inquiries about the menu, providing detailed information about dishes, ingredients, and specials, enhancing the customer experience with instant responses. |
Google AnalyticsSync chat data directly into your Google Analytics account for streamlined reporting. |
Catering RequestsLoman.ai can manage catering inquiries and bookings, streamlining the process for both the restaurant and the customer, and ensuring that all details are accurately captured. |
AI technologyOur proprietary live chat technology enables agents to offer exceptional service to clients. |
Cost EfficiencyBy automating call handling tasks, Loman.ai reduces the need for human receptionists, significantly lowering operational costs while maintaining high-quality service. |
Proactive chatPrompt visitors to engage in a conversation immediately, or after 15, 30, or 60 seconds. |
Human-Like InteractionThe AI agent is designed to interact with customers in a natural, conversational manner, making interactions feel personal and engaging. |
Custom placementChoose where your chat widget is displayed — site-wide or just on specific pages. |
ScalabilityLoman.ai can handle multiple calls simultaneously, making it an ideal solution for restaurants of all sizes, especially during peak times when call volumes are high. |
Chat transcriptsView full chat transcripts of all conversations between our agents and your customers. |
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Custom knowledge baseBuild a knowledge base that immediately answers common questions from customers. |
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Text notificationsGet notified on your phone with a text message every time a new chat occurs. |
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Real-time translationWe leverage neural network AI to instantly translate chats between English and Spanish. |
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Chat insight & metadataAccess real-time chat analytics and full transcripts available in every client dashboard. |
Smith AI vs Loman AI Use Cases
Most apps in this space have similar use cases but you can compare Smith AI vs Loman AI use cases if you were looking for something unique.
Smith AI Use Cases |
Loman AI Use Cases |
|---|---|
Virtual Receptionist ServicesSmith.ai provides virtual receptionists who handle incoming calls and messages. This service helps businesses manage call volume efficiently, ensuring that every inquiry or customer interaction is handled promptly and professionally. This is ideal for businesses that require constant customer interaction but may not have the resources to maintain a full-time reception staff. |
Order Taking and ProcessingManaging high volumes of phone orders during peak hours. |
Outbound Calling and Sales DevelopmentUtilizing Smith.ai for outbound calls helps businesses in lead generation and customer outreach efforts. The service includes initiating contact with potential clients, qualifying leads, scheduling appointments, and even following up on leads, which helps in increasing conversion rates and optimizing the sales process. |
Reservation ManagementBooking, modifying, and canceling reservations without human intervention. |
Web Chat ServicesSmith.ai's web chat services combine AI-driven chatbots and live chat capabilities to engage website visitors effectively. This dual approach ensures that potential clients receive immediate assistance, improving lead capture and customer satisfaction rates. |
Menu InquiriesAnswering customer questions about menu items, ingredients, and specials. |
Lead Intake and QualificationThrough both inbound and outbound services, Smith.ai helps businesses qualify leads, ensuring that only the most promising prospects are forwarded to the sales team. This streamlines the sales process and improves the efficiency of lead management. |
Catering RequestsHandling complex catering orders and inquiries. |
After-Hours and Overflow Call HandlingSmith.ai offers after-hours support and overflow call handling, ensuring that businesses do not miss important calls outside of regular business hours or during peak periods. This service is crucial for maintaining a high level of customer service and capturing every potential business opportunity. |
24/7 Customer SupportProviding customer support outside of regular business hours |
Cost ReductionReducing operational costs associated with hiring and training human receptionists. |
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Handling High Call VolumesManaging increased call volumes during peak times or promotional events. |
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Improving Customer ExperienceEnhancing the overall customer experience with efficient and personalized service. |
Smith AI vs Loman AI Clients
See which companies trust Smith AI & Loman AI for all their generative AI needs.
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Smith AI vs Loman AI Reviews
See how Smith AI vs Loman AI stack up by what users think of them.
Senior Case Manager
One of the best features of Smith.Ai software is their integration with our CRM, Wealthbox. They are able to send a one way push of information which will add the caller as a contact, publish the call notes that are duplicated on the dashboard, and also add their appointment to our calendar. This has been a big time saver for the admin staff who used to manually input all of that.
Smith.AI helps our busy law firm serve clients with excellence
Smith.AI helps our busy law firm provide best-in-class legal services by always having a competent person able to answer phone calls professionally. They save us valuable time by weeding out spam and unqualified leads, scheduling potential new clients for initial consults, and helping existing clients get in touch with the right team member as efficiently as possible.
Good Experience
They are responsive and they allow you to provide them with your own script.
Tried this company for over two years…
Tried them and have used this company for over two years, yet they were dropping the ball all the time and we lost a lot of business and a lot of clients and time so finally left and using another service this time US based agents …so do yourself a favor and spare yourself the aggravation that we have experienced; tried working it out patiently to no avail. After we switched to a different U.S. based answering service with a U.S based representatives we have not had any issues. All calls are now handled perfectly. Wished left smith sooner than we did.
HORRIBLE!!!
HORRIBLE!!!! Probably the worst company I have ever interacted with. I'm not a scorned customer - there is no event where they rubbed me the wrong way. I've worked with them for over a year and it's been a parade of incompetence the entire time. They have wasted our ad budget, lost customers for us, and wasted hours of our time. Please do not make the mistake of selecting them, as once you do there are real switching costs. We've been so busy with our business we haven't had time to switch, but I promise you we will. Stay away!!!
Loman AI not reviewed yet.
