Smith AI
Smith.ai seamlessly combines artificial intelligence with human intelligence to deliver 24/7 customer engagement services.
No agent sample available
Gabbyville
Gabbyville, an award-winning provider, offers friendly, energetic, and efficient live bilingual virtual receptionist services to keep your business running smoothly at a fraction of the cost.
About Smith AI
Smith AI leverages both AI and human expertise to provide round-the-clock customer engagement, utilizing live agents based in North America to enhance lead capture and conversion.
| Website: | https://smith.ai/ |
|---|---|
| Founded in: | 2015 |
| Founder: | Aaron Lee, Justin Maxwell |
| CEO: | Aaron Lee |
| Address: | Palo Alto, California, USA |
| Phone: | (650) 727-6484 |
| Email: | [email protected] |
| Live Chat: | Yes |
About Gabbyville
Gabbyville is an award-winning provider of friendly, energetic, and efficient live bilingual virtual receptionist services, ensuring your business operates smoothly at a fraction of the cost.
| Website: | https://www.gabbyville.com/ |
|---|---|
| Founded in: | 2013 |
| Founder: | Nisha Goyal-Parikhs |
| CEO: | Nisha Goyal-Parikhs |
| Address: | Nashville, Texas, USA |
| Phone: | 1-800-903-7141 |
| Email: | [email protected] |
| Live Chat: | Yes |
Smith AI is a better alternative to Gabbyville
We've compared price, features, voice samples, and more, and Smith AI is a better alternative to Gabbyville
Compare Smith AI Product Suite vs Gabbyville
If you are looking to invest in either Smith AI or Gabbyville and are planning to scale, then it’s important to know who provides a comprehensive product suite.
- Virtual Receptionists
- Outreach Campaigns
- Webchat
Smith AI vs Gabbyville Pricing
Compare Smith AI vs Gabbyville subscription plans and pricing. Please check each website for the most updated information.
| Monthly Price | Yearly Price | |
| Web Chat: À la carte | $10 | |
| Web Chat: Starter | $140 | |
| Web Chat: Basic | $300 | |
| Web Chat: Pro | $600 |
| Monthly Price | Yearly Price | |
| Starter | $250 | |
| Basic | $325 | |
| Premium | $600 | |
| Executive | $1,425 |
Smith AI vs Gabbyville Features Comparison
A side-by-side comparison of Smith AI vs Gabbyville features
Smith AI Features |
Gabbyville Features |
|---|---|
Live chat agentsLive agents work in tandem with AI so conversations are handled efficiently, 24/7. |
24/7 Live AnsweringGabbyVille offers round-the-clock live answering services, ensuring that your business never misses a call, regardless of the time of day. |
Online dashboardAccess invoices, view playbooks, and train your AI chatbot with Q&A in your online dashboard. |
Bilingual ReceptionistsTo cater to a diverse customer base, GabbyVille provides bilingual services, supporting both English and Spanish speakers. |
Custom branding & colorsChoose how your chat widget looks on your website so it matches your brand design. |
Custom Call HandlingBusinesses can customize their call handling processes, including personalized greetings, call routing, and outbound calling, to meet specific operational needs. |
Mobile-optimizedOur chat widget works on every device and browser — computer, tablet, or phone. |
Appointment SchedulingGabbyVille’s receptionists can schedule appointments directly into your web-based calendar system, providing real-time updates and reminders. |
Google AnalyticsSync chat data directly into your Google Analytics account for streamlined reporting. |
Detailed Message TakingReceptionists take detailed messages, ensuring that all important information is captured and communicated via email or voicemail. |
AI technologyOur proprietary live chat technology enables agents to offer exceptional service to clients. |
Call Routing and Outbound CallingIntelligent call routing reduces wait times and improves customer experience by directing calls to the appropriate departments or individuals. Outbound calling allows businesses to proactively reach out to potential clients. |
Proactive chatPrompt visitors to engage in a conversation immediately, or after 15, 30, or 60 seconds. |
Real-Time Status UpdatesReceptionists can receive real-time updates about your availability, helping them manage call routing based on your current status. |
Custom placementChoose where your chat widget is displayed — site-wide or just on specific pages. |
Spam Call BlockingGabbyVille blocks spam and robocalls, ensuring that you are only billed for relevant calls, saving money and reducing interruptions. |
Chat transcriptsView full chat transcripts of all conversations between our agents and your customers. |
Multi-ConferencingGabbyVille’s receptionists can set up and manage conference calls, facilitating collaboration with multiple parties simultaneously. |
Custom knowledge baseBuild a knowledge base that immediately answers common questions from customers. |
High-Quality Call ServiceUtilizing T1 phone lines over VoIP, GabbyVille ensures top-notch call quality, providing clear and reliable communication. |
Text notificationsGet notified on your phone with a text message every time a new chat occurs. |
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Real-time translationWe leverage neural network AI to instantly translate chats between English and Spanish. |
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Chat insight & metadataAccess real-time chat analytics and full transcripts available in every client dashboard. |
Smith AI vs Gabbyville Use Cases
Most apps in this space have similar use cases but you can compare Smith AI vs Gabbyville use cases if you were looking for something unique.
Smith AI Use Cases |
Gabbyville Use Cases |
|---|---|
Virtual Receptionist ServicesSmith.ai provides virtual receptionists who handle incoming calls and messages. This service helps businesses manage call volume efficiently, ensuring that every inquiry or customer interaction is handled promptly and professionally. This is ideal for businesses that require constant customer interaction but may not have the resources to maintain a full-time reception staff. |
24/7 Customer ServiceBusinesses can use GabbyVille's 24/7 live answering services to ensure that customer inquiries are addressed at any time of day, improving customer satisfaction and loyalty by providing continuous support. |
Outbound Calling and Sales DevelopmentUtilizing Smith.ai for outbound calls helps businesses in lead generation and customer outreach efforts. The service includes initiating contact with potential clients, qualifying leads, scheduling appointments, and even following up on leads, which helps in increasing conversion rates and optimizing the sales process. |
Lead Capture and QualificationGabbyVille helps businesses capture and qualify leads by handling initial inquiries, gathering detailed information, and ensuring that potential customers are followed up with promptly. This is particularly useful for sales-driven organizations looking to maximize conversion rates. |
Web Chat ServicesSmith.ai's web chat services combine AI-driven chatbots and live chat capabilities to engage website visitors effectively. This dual approach ensures that potential clients receive immediate assistance, improving lead capture and customer satisfaction rates. |
Appointment SchedulingHealthcare providers, legal firms, and other appointment-based businesses can rely on GabbyVille to manage their scheduling. Receptionists can book, reschedule, and confirm appointments, ensuring efficient use of time and reducing no-show rates. |
Lead Intake and QualificationThrough both inbound and outbound services, Smith.ai helps businesses qualify leads, ensuring that only the most promising prospects are forwarded to the sales team. This streamlines the sales process and improves the efficiency of lead management. |
Overflow Call HandlingDuring peak business hours or when in-house staff are unavailable, GabbyVille can manage overflow call volume, ensuring that no calls are missed and maintaining high levels of customer service. |
After-Hours and Overflow Call HandlingSmith.ai offers after-hours support and overflow call handling, ensuring that businesses do not miss important calls outside of regular business hours or during peak periods. This service is crucial for maintaining a high level of customer service and capturing every potential business opportunity. |
Bilingual SupportFor businesses with a diverse customer base, GabbyVille offers bilingual answering services, helping to bridge language barriers and provide excellent service to both English and Spanish-speaking clients. |
Order ProcessingRetail and e-commerce businesses can benefit from GabbyVille's order processing capabilities, where receptionists handle transactions and manage customer orders over the phone, ensuring smooth and efficient sales operations. |
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Virtual Receptionist for Small BusinessesSmall businesses can leverage GabbyVille's virtual receptionist services to handle all incoming calls, providing a professional image and ensuring that customer inquiries are managed efficiently, even when resources are limited. |
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Message Taking and DeliveryWhen staff are unavailable, GabbyVille receptionists take detailed messages and ensure they are delivered promptly via email or voicemail, ensuring that important information is communicated without delay. |
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Real Estate and Property ManagementReal estate professionals can use GabbyVille to manage property inquiries, schedule showings, and handle client communications, allowing agents to focus on closing deals and managing properties more effectively. |
Smith AI vs Gabbyville Clients
See which companies trust Smith AI & Gabbyville for all their generative AI needs.
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Smith AI vs Gabbyville Reviews
See how Smith AI vs Gabbyville stack up by what users think of them.
Senior Case Manager
One of the best features of Smith.Ai software is their integration with our CRM, Wealthbox. They are able to send a one way push of information which will add the caller as a contact, publish the call notes that are duplicated on the dashboard, and also add their appointment to our calendar. This has been a big time saver for the admin staff who used to manually input all of that.
Smith.AI helps our busy law firm serve clients with excellence
Smith.AI helps our busy law firm provide best-in-class legal services by always having a competent person able to answer phone calls professionally. They save us valuable time by weeding out spam and unqualified leads, scheduling potential new clients for initial consults, and helping existing clients get in touch with the right team member as efficiently as possible.
Good Experience
They are responsive and they allow you to provide them with your own script.
Tried this company for over two years…
Tried them and have used this company for over two years, yet they were dropping the ball all the time and we lost a lot of business and a lot of clients and time so finally left and using another service this time US based agents …so do yourself a favor and spare yourself the aggravation that we have experienced; tried working it out patiently to no avail. After we switched to a different U.S. based answering service with a U.S based representatives we have not had any issues. All calls are now handled perfectly. Wished left smith sooner than we did.
HORRIBLE!!!
HORRIBLE!!!! Probably the worst company I have ever interacted with. I'm not a scorned customer - there is no event where they rubbed me the wrong way. I've worked with them for over a year and it's been a parade of incompetence the entire time. They have wasted our ad budget, lost customers for us, and wasted hours of our time. Please do not make the mistake of selecting them, as once you do there are real switching costs. We've been so busy with our business we haven't had time to switch, but I promise you we will. Stay away!!!
Gabbyville not reviewed yet.
