An innovative solution for home service businesses that answers phone calls promptly and in a way that customers prefer.
Bland is an advanced platform for AI phone calling. Easily send or receive phone calls with a programmable voice agent.
Sameday AI is as effective as your best salesperson. It doesn’t merely respond to customers; like your top sales representative, Sameday AI identifies customer needs and provides tailored solutions that accommodate your schedule, connect with available technicians, and cater to the specific preferences of your service business.
Service businesses often pay four times more to generate leads compared to most other local businesses. To tackle this challenge, Sameday AI operates continuously, enabling the forwarding of overflow and after-hour calls directly to the AI, which can promptly address new customers’ questions and offer the earliest available appointment. Sameday AI never misses a call, never forgets to follow up, and always shows up for work.
Additionally, Sameday AI can integrate with any software that has an available API, including the most popular Field Service Software.
Website: | https://www.gosameday.com/ |
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Founded in: | 2021 |
Founder: | Aaron Cooper, Max Forsey |
CEO: | Aaron Cooper |
Address: | Lehi, Utah, USA |
Phone: | 1 (415) 723-6177 |
Email: | [email protected] |
Live Chat: | No |
Bland is an AI phone calling platform that leverages its API to seamlessly send and receive phone calls using a programmable voice agent.
With less than 10 lines of code, users can send their first phone call using the advanced features provided by Bland. The system includes live call transfers, allowing calls to be transferred to a human when predefined conditions are met. Through live context integration, APIs can inject real-time data into phone calls, enhancing the interaction. Users can select from a library of human-like voices or create a voice clone for more personalized communication.
Bland offers enterprise-grade capabilities for scaling, including fine-tuning features that train an AI phone agent on existing calls to improve performance and build guardrails against hallucination. Custom tools enable the phone agent to access external APIs during calls, allowing access to customer records, knowledge bases, and performing actions like scheduling appointments. Dedicated infrastructure ensures reliability by partitioning an enterprise’s infrastructure from the general API, even during high-volume moments.
Bland maintains high standards with features such as call monitoring, prompt filtering, rate limits for scaling, and periodic audits to ensure trust and safety. They actively restrict the calls they support to ensure their AI phone call technology continues to benefit consumers, businesses, and society as a whole.
Website: | https://www.bland.ai/ |
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Founded in: | 2023 |
Founder: | Brian Bell |
CEO: | Brian Bell |
Address: | Mountain View, California, USA |
Email: | [email protected] |
Live Chat: | No |
We've compared price, features, voice samples, and more, and Bland.AI is a better alternative to Sameday AI
If you are looking to invest in either Sameday AI or Bland.AI and are planning to scale, then it’s important to know who provides a comprehensive product suite.
Compare Sameday AI vs Bland.AI subscription plans and pricing. Please check each website for the most updated information.
Monthly Price | Yearly Price | |
Launch | $349 | |
Scale | $559 | |
Enterprise | Contact Support | Contact Support |
Monthly Price | Yearly Price | |
Contact Support |
A side-by-side comparison of Sameday AI vs Bland.AI features
Sameday AI Features |
Bland.AI Features |
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24/7 AvailabilitySameday.ai ensures that no call goes unanswered, providing around-the-clock service to capture leads and respond to customer inquiries at any time, including after hours. |
Sub-Second LatencyBland.ai ensures extremely fast response times with sub-second latency, making interactions with the AI feel natural and immediate, matching human speed and quality |
Natural Language Processing (NLP)The AI uses advanced NLP to understand and respond to customer inquiries in a natural and engaging manner, similar to a human representative. |
Human-Like VoiceUtilizing advanced natural language processing (NLP) and text-to-speech technologies, Bland.ai produces voices that mimic real human speech patterns and intonations, creating an authentic and seamless conversational experience |
Proactive Sales AutomationThe AI is equipped with sales skills to build value, overcome objections, and close sales effectively, turning leads into scheduled and paying customers. |
Live Call TransfersThe system supports live call transfers to human agents whenever necessary, ensuring that complex or multilingual queries are handled efficiently without any interruptions |
Integration with Existing SystemsSameday.ai seamlessly integrates with existing phone systems, field service software, and payment systems, ensuring a smooth and efficient operation without the need for extensive manual updates. |
Context AwarenessBland.ai’s voice assistants can gather and utilize information from previous interactions, providing personalized and contextually relevant responses. This enhances the customer experience by making conversations more tailored and effective |
High Scalability:The system can handle high call volumes simultaneously, maintaining service quality even during peak times, which is crucial for businesses with fluctuating demand. |
Integration CapabilitiesThe platform can easily integrate with various CRM systems, such as Salesforce and HubSpot, and other tools through its open API and Zapier integration. This enables businesses to streamline operations and automate tasks effortlessly |
Improved Accuracy and ConsistencyBy providing accurate and consistent information based on the latest data, the AI reduces the likelihood of human error, ensuring reliable responses to customer inquiries. |
Scalability and PerformanceBland.ai is designed to handle high volumes of calls without compromising on performance. It scales efficiently to meet the demands of growing businesses, ensuring that customer service remains uninterrupted and effective even during peak times |
Advanced AnalyticsThe Intelligent Analytics Suite provides businesses with valuable insights and reporting, helping them to understand what is working and where improvements are needed. |
Personalization OptionsBusinesses can create custom voice clones and set up tailored call routing based on customer characteristics or previous interactions. This level of personalization ensures that each customer interaction feels unique and customized |
Cost EfficiencyBy reducing the need for additional staffing and minimizing missed calls, Sameday.ai saves businesses money while also increasing revenue through better lead conversion. |
Real-Time Data InjectionThe platform allows for live data injection during calls, enabling the AI to provide real-time, accurate information based on specific customer data, thereby enhancing the relevance and effectiveness of each interaction |
Customizable AIBusinesses can tailor the AI to meet their specific requirements, including multilingual capabilities and custom integrations to fit unique business needs. |
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Security and PrivacyThe AI service includes robust security protocols to protect sensitive customer data, ensuring compliance with privacy standards. |
Most apps in this space have similar use cases but you can compare Sameday AI vs Bland.AI use cases if you were looking for something unique.
Sameday AI Use Cases |
Bland.AI Use Cases |
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Handling After-Hours CallsBusinesses often miss calls after business hours, leading to lost opportunities. |
Customer SupportHandling high volumes of customer inquiries and support requests can be challenging and resource-intensive. |
Managing High Call VolumesDuring peak times, businesses can be overwhelmed by high call volumes, resulting in longer wait times and potential customer dissatisfaction. |
Appointment SchedulingBusinesses need an efficient way to manage appointment bookings, cancellations, and rescheduling. |
Sales and Lead ConversionConverting leads into paying customers requires skilled sales interactions and timely responses. |
Lead Qualification and SalesSales teams require a streamlined process to qualify leads and follow up on sales inquiries. |
Proactive Customer Follow-UpsBusinesses may struggle with timely follow-ups, leading to missed opportunities and lower customer satisfaction. |
Order Processing and TrackingCustomers frequently inquire about order status, shipping details, and returns. |
Integration with Existing SystemsSeamlessly integrating new technology with existing business systems can be challenging. |
Multi-Language SupportBusinesses serving a diverse customer base need to handle inquiries in multiple languages. |
Improving Customer ExperienceProviding consistent and accurate information to customers can be difficult, especially with a large team. |
Interactive Voice Response (IVR) ReplacementTraditional IVR systems can be frustrating for customers due to rigid menus and long wait times. |
Cost ReductionStaffing for call management can be costly, especially with fluctuating call volumes. |
Survey and Feedback CollectionGathering customer feedback and conducting surveys can be time-consuming. |
Data-Driven InsightsUnderstanding call patterns and customer interactions is crucial for making informed business decisions. |
Emergency Notifications and AlertsTimely dissemination of critical information during emergencies is crucial for businesses. |
See how Sameday AI vs Bland.AI stack up by what users think of them.
Sameday AI not reviewed yet.
Support client inexistant. Cela fait plus d'une semaine que j'essaye de contacter le support client par mail, je n'ai encore jamais eu personne. De plus, depuis maintenant 2 jours impossible de me connecter et d'accéder à mon compte, j'ai la version payante et je m'inquiète de ne pas pouvoir me servir de cette plateforme ni pouvoir arrêter l'abonnement.