Ringly IO combines AI calling technology with advanced analytics, offering businesses a comprehensive solution to enhance their customer service operations.
Eve Calls provides voice AI agents for businesses and startups, generative AI for enterprises, debt collection AI agents, and government AI agents for municipalities.
Ringly.io is a cutting-edge platform that integrates AI calling technology with advanced analytics, providing businesses with a comprehensive customer service solution. It offers a wide range of features and capabilities designed to enhance customer service operations and improve overall efficiency.
Website: | https://www.ringly.io/ |
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Founded in: | 2013 |
Founder: | Maurizio Isendoorn, Ruben Boonzaaijer |
Address: | Rotterdam, Netherlands |
Phone: | 93323328 |
Email: | [email protected] |
Live Chat: | Yes |
Eve Calls offers a suite of services including voice AI agents for small to mid-sized businesses and startups, generative AI and customized solutions for enterprises, debt collection AI agents for debt collectors, and government AI agents for municipalities.
Website: | https://evecalls.com/ |
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Founded in: | 2016 |
Founder: | Oleksii Skrypka |
CEO: | Oleksii Skrypka |
Address: | Kiev, Ukraine |
Phone: | 15852826620 |
Email: | [email protected] |
Live Chat: | No |
We've compared price, features, voice samples, and more, and EVE Calls is a better alternative to Ringly IO
If you are looking to invest in either Ringly IO or EVE Calls and are planning to scale, then it’s important to know who provides a comprehensive product suite.
Compare Ringly IO vs EVE Calls subscription plans and pricing. Please check each website for the most updated information.
Monthly Price | Yearly Price | |
Free | $0 | $0 |
Basic | $69 | $62.10 / Month |
Pro | $450 | $405 / Month |
Scale | $997 | $897.30 / Month |
Monthly Price | Yearly Price | |
Contact Support |
A side-by-side comparison of Ringly IO vs EVE Calls features
Ringly IO Features |
EVE Calls Features |
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24/7 Call AnsweringRingly.io provides round-the-clock call answering, ensuring that customer inquiries are addressed at any time, enhancing customer satisfaction and reducing missed opportunities. |
Natural Voice InteractionEVE.calls utilizes a natural language processing engine to deliver human-like interactions. This enables the AI to understand and respond to customer queries in a conversational manner, improving customer satisfaction by making interactions feel more personal and engaging. |
Advanced Call RoutingThe platform offers smart call routing, directing calls to the appropriate department or individual based on the caller’s needs and previous interactions, improving efficiency and customer experience. |
Multilingual CapabilitiesEVE.calls supports over 120 languages and dialects, allowing businesses to cater to a global audience and provide services in the customers' preferred languages. |
Real-Time TranscriptionsRingly.io provides live transcriptions of calls, enabling real-time monitoring and analysis of customer interactions, which helps in improving service quality and training staff. |
High Capacity HandlingThe platform is designed to handle large volumes of calls, capable of managing more than ten thousand calls per hour and up to one million calls per day, ensuring that businesses can scale their operations without compromising service quality. |
Appointment SchedulingThe AI agent can handle appointment bookings, modifications, and cancellations, integrating with popular calendar systems to streamline scheduling processes. |
Integration FlexibilityEVE.calls integrates seamlessly with various CRM and business systems, including Salesforce, SAP, Zendesk, and HubSpot. This ensures that customer interactions are efficiently logged and managed within the existing business infrastructure. |
Automated Responses to Common InquiriesThe AI can respond to frequently asked questions about products, services, and policies, reducing the workload on human agents and providing immediate answers to customers. |
Advanced Call RoutingThe system optimizes call routing to connect customers with the right agents or departments, enhancing customer engagement and operational efficiency. |
Analytics and ReportingRingly.io offers detailed analytics and reporting features, providing insights into call volumes, customer behavior, and service performance, aiding businesses in making informed decisions. |
Security and ComplianceEVE.calls adheres to GDPR compliance and employs 256-bit encryption to ensure the security and privacy of customer data, making it suitable for industries with stringent data protection requirements. |
Integration with CRM SystemsThe platform seamlessly integrates with various CRM systems, allowing for efficient data management and ensuring that customer information is up-to-date and easily accessible. |
Voice Activity DetectionThe AI agent can distinguish between human voices and background noise, ensuring clear communication and accurate response during calls. |
Text Messaging CapabilitiesRingly.io can send follow-up texts to customers, providing them with additional information, confirmations, or updates, enhancing communication and customer engagement. |
Detailed Analytics and ReportingThe platform provides comprehensive analytics and reporting tools, offering insights into call volumes, customer behavior, and agent performance. This data helps businesses make informed decisions and improve their customer service strategies. |
Spam Call FilteringThe AI agent can detect and block spam calls, ensuring that only legitimate calls are processed, which helps in maintaining operational efficiency. |
Customizable Scripts and PersonalizationBusinesses can customize the AI's voice, tone, and communication style to align with their brand identity. Additionally, EVE.calls allows for script customization to cater to specific business needs and enhance the customer experience. |
Scalable InfrastructureRingly.io’s infrastructure is designed to scale with business growth, handling increased call volumes and multiple simultaneous calls without compromising service quality. |
Proactive Customer EngagementEVE.calls can initiate follow-up calls, reminders, and updates, ensuring timely communication and continuous customer engagement. |
Most apps in this space have similar use cases but you can compare Ringly IO vs EVE Calls use cases if you were looking for something unique.
Ringly IO Use Cases |
EVE Calls Use Cases |
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24/7 Customer SupportProviding continuous customer service to handle inquiries and support requests outside of business hours. |
Customer Support AutomationProviding 24/7 customer support without the need for human agents. |
Appointment SchedulingAutomating the process of booking, modifying, and canceling appointments. |
Appointment Scheduling and RemindersManaging and scheduling appointments while sending reminders to customers. |
Lead Qualification and ManagementCapturing and qualifying leads through phone interactions. |
Debt CollectionStreamlining the debt collection process by automating calls to debtors. |
Order Processing and InquiriesManaging phone orders and answering product-related questions. |
Lead Qualification and SalesQualifying leads and assisting with sales inquiries |
Call Routing and TransfersDirecting calls to the appropriate department or individual based on the caller’s needs. |
Order Processing and Customer InquiriesManaging order processing and responding to customer questions. |
Text Message Follow-UpsSending important information to customers via text messages during or after a call. |
Surveys and Feedback CollectionConducting surveys and collecting customer feedback. |
Spam Call ManagementReducing the impact of spam and robocalls on business operations. |
Multilingual Customer ServiceServing a global customer base with diverse language preferences. |
Real-Time Call Monitoring and AnalyticsMonitoring call interactions and gaining insights into customer behavior. |
Proactive Customer EngagementEngaging customers proactively with follow-up calls and reminders. |
Scalability for Growing BusinessesManaging increased call volumes as the business expands. |
Call Routing and TransfersEfficiently routing and transferring calls to the appropriate departments or agents. |
Personalized Customer InteractionsEnhancing customer experience through personalized interactions. |
Marketing CampaignsAutomating outbound marketing calls to promote products and services. |
See how Ringly IO vs EVE Calls stack up by what users think of them.
Ringly IO not reviewed yet.
The EVE.calls team worked tirelessly to deliver the product my business needed. Their approach was professional, and I could tell my team was in good hands from the start. The platform is improving, however occasionally has a bug that needs to be addressed. Their support team is very quick to address any issues we encounter.
EVE.calls provided an exceptional experience for our business development team. We were impressed by their testing methodology and approach to automating what we considered a unique process inside our business. We look forward to continuing our relationship with them and would happily recommend to a friend or business owner.
I had a recent experience with this company. Their team is patient & the individual I was on the phone with was very respectful. Highly recommended.