Posh provides premium live answering services for businesses. Our 24/7 live virtual receptionist service, paired with a powerful app, helps you save time and money by efficiently managing your calls around the clock.
No agent sample available
vTalk AI develops voice assistants that engage in natural conversations with customers to resolve their issues, understanding them regardless of how they communicate, serving companies where customer interaction is crucial for business success.
No agent sample available
Posh provides premium live answering services for businesses. Their 24/7 live virtual receptionist service, combined with their powerful app, helps you save both time and money.
Website: | https://posh.com/ |
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Founded in: | 2020 |
Founder: | Tyra J. Brown |
CEO: | Tyra J. Brown |
Address: | Virginia Beach, Virginia, USA |
Phone: | 833-400-7674 |
Email: | [email protected] |
Live Chat: | Yes |
vTalk.ai develops voice assistants that engage in natural conversations with customers to address issues. Their use cases include AI IVR, AI phone call, AI Answering Service, AI Receptionist, and AI Telemarketing, ensuring seamless customer interactions, regardless of how customers communicate, for businesses where customer interaction is critical.
Website: | https://vtalk.ai/ |
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Address: | London, United Kingdom |
Email: | [email protected] |
Live Chat: | No |
We've compared price, features, voice samples, and more, and Posh is a better alternative to vTalk AI
If you are looking to invest in either Posh or vTalk AI and are planning to scale, then it’s important to know who provides a comprehensive product suite.
Compare Posh vs vTalk AI subscription plans and pricing. Please check each website for the most updated information.
Monthly Price | Yearly Price | |
Chic | $64.00 | |
Vogue | $119.00 | |
Elegant | $204.00 | |
Luxurious | $394.00 | |
Prestigious | $664.00 | |
Lavish | $924.00 |
Monthly Price | Yearly Price | |
Basic | $99 | $ 79 per month |
Standard | $ 299 | $ 239 per month |
Professional | $ 999 | $ 799 per month |
Enterprise | Contact Support | Contact Support |
A side-by-side comparison of Posh vs vTalk AI features
Posh Features |
vTalk AI Features |
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24/7 Live AnsweringPosh ensures that all calls are answered anytime, providing constant availability for businesses and ensuring that no customer inquiry goes unanswered, regardless of the time or day. |
Natural Language Processing (NLP)vTalk.ai leverages advanced NLP to understand and respond to customer queries in natural language, providing a seamless and human-like interaction experience . |
Professional and Engaging ReceptionistsPosh's receptionists are expertly trained to handle calls with professionalism and charisma, making a positive impression on callers and effectively managing customer interactions. |
24/7 AvailabilityThe AI voice assistant operates around the clock, ensuring that customer inquiries and issues are addressed at any time, improving customer satisfaction and reducing wait times . |
Customized Call HandlingBusinesses can customize how their calls are handled according to their specific needs, including script responses and the type of information gathered from callers. |
Automated Call HandlingvTalk.ai automates both incoming and outgoing calls, handling customer queries, scheduling appointments, and providing information without human intervention, thereby increasing efficiency and reducing operational costs . |
Bilingual ServicesPosh offers bilingual receptionist services to cater to a diverse customer base, ensuring that both English and Spanish speaking customers receive high-quality support. |
No-Code CustomizationThe platform features a drag-and-drop interface that allows users to set up and customize their voice assistants without requiring any coding skills, making it accessible and easy to use . |
Appointment SchedulingReceptionists can schedule appointments directly into the company’s calendar, streamlining the booking process and ensuring efficient time management. |
Multilingual SupportvTalk.ai supports multiple languages, enabling businesses to cater to a diverse customer base and ensuring effective communication with non-English speaking customers . |
CRM IntegrationPosh integrates with existing CRM systems, allowing for seamless data management and ensuring that all customer interactions are logged and accessible. |
Integration with Business SystemsThe AI voice assistant integrates seamlessly with various CRM and business management systems, ensuring that all customer interactions are logged and managed efficiently . |
Instant Message DeliveryMessages are delivered instantly to the business, ensuring that no critical information is missed and enabling timely follow-ups. |
Real-Time Analytics and ReportingvTalk.ai provides detailed analytics and reporting tools that offer insights into call volumes, customer behavior, and agent performance, helping businesses make data-driven decisions . |
Order Processing and Custom Form PopulationFor businesses that require transaction handling, Posh can process orders and populate custom forms as needed, adding a layer of operational support. |
Personalized InteractionsThe AI voice assistant can deliver personalized responses based on customer data, enhancing the customer experience and building stronger customer relationships . |
Mobile App and Online DashboardBusinesses can manage their services, view calls and messages, and make real-time changes using Posh's intuitive mobile app and online dashboard, enhancing flexibility and control. |
Cost EfficiencyBy automating repetitive tasks and handling a high volume of calls, vTalk.ai helps businesses reduce their staffing costs and optimize resource allocation . |
Proactive Customer EngagementvTalk.ai can initiate proactive customer engagement, such as follow-up calls and reminders, ensuring that customers receive timely updates and information . |
Most apps in this space have similar use cases but you can compare Posh vs vTalk AI use cases if you were looking for something unique.
Posh Use Cases |
vTalk AI Use Cases |
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24/7 Customer ServicePosh ensures that businesses are always available to their customers by providing round-the-clock answering services. This is particularly valuable for companies in industries where timely response is critical, such as healthcare, legal services, and emergency services. |
Customer SupportProviding efficient and responsive customer support around the clock. |
Lead Capture and ManagementPosh's receptionists help businesses capture and manage leads effectively by handling initial inquiries, qualifying leads based on predefined criteria, and ensuring that potential customers receive prompt and professional responses. |
Appointment SchedulingAutomating the process of booking, modifying, and canceling appointments. |
Appointment SchedulingPosh receptionists schedule appointments directly into a company’s calendar system, coordinating between parties to find suitable times, which reduces the administrative burden on staff and improves the efficiency of operations. |
Order Processing and ManagementHandling orders and managing customer information for businesses. |
Order ProcessingFor retail and e-commerce businesses, Posh can handle transactions, process orders, and manage payment collection, ensuring a smooth purchasing experience for customers and reliable revenue management for businesses. |
Multilingual Customer ServiceServing a diverse customer base with varying language preferences. |
Bilingual SupportOffering services in both English and Spanish, Posh helps businesses cater to a diverse customer base, breaking down language barriers and expanding market reach. |
Lead Qualification and SalesQualifying leads and assisting with sales inquiries. |
CRM IntegrationBy integrating with existing Customer Relationship Management (CRM) systems, Posh helps maintain detailed records of customer interactions, ensuring seamless communication and personalized service. |
Survey and Feedback CollectionGathering customer feedback and conducting surveys. |
Event RegistrationPosh receptionists can manage registrations for events, handling inquiries, and booking attendees, which is ideal for organizations that host workshops, seminars, or other types of events. |
Proactive Customer EngagementEngaging with customers proactively for follow-ups, reminders, and updates. |
Cost Reduction and EfficiencyReducing operational costs and improving efficiency in call handling. |
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Integration with CRM and Business SystemsEnsuring seamless integration with existing business tools and systems. |
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Real-Time Analytics and InsightsMonitoring performance and gaining insights into customer interactions. |
See how Posh vs vTalk AI stack up by what users think of them.
I had an exceptional experience with POSH services and my consultant Sarina. Their professionalism and dedication to client satisfaction are truly commendable. Sarina’s talent and prompt communication have undoubtedly contributed to the top-notch service provided. Highly recommend Posh for all your virtual receptionist needs
Posh always follows the guidelines I have set and if there are any problems they let me know and are quick to resolve them.
I have used Posh Virtual Receptions for some time now.During that time, I have worked with Sarina Perez. Sarina is very knowledgeable, extremely helpful in solving issues, and always cheerful. Posh and Sarina have helped my law office stay in contact with clients. I highly recommend both. Ted Smith, Attorney at Law
I dislike the fact that customer service never reached out to me concerning my inquiry about why my closet was deleted.
Day 5 seller not responding posh refused to cancel order reached out to seller no response posh reached out to seller no response please don't use this app this is the 2nd time I'm definitely reporting it to the bbb even paid for shipping..I advise a reputable app such as thed up etc I will be seeking litigation and forming a class action as I'm certain there are other victims
vTalk AI not reviewed yet.