Posh
Posh provides premium live answering services for businesses. Our 24/7 live virtual receptionist service, paired with a powerful app, helps you save time and money by efficiently managing your calls around the clock.
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MoneyPenny
MoneyPenny offers personalized call answering services that seamlessly integrate with your business, ensuring calls are handled as if by your own team.
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About Posh
Posh provides premium live answering services for businesses. Their 24/7 live virtual receptionist service, combined with their powerful app, helps you save both time and money.
| Website: | https://posh.com/ |
|---|---|
| Founded in: | 2020 |
| Founder: | Tyra J. Brown |
| CEO: | Tyra J. Brown |
| Address: | Virginia Beach, Virginia, USA |
| Phone: | 833-400-7674 |
| Email: | [email protected] |
| Live Chat: | Yes |
About MoneyPenny
MoneyPenny truly personalizes how they answer calls. With a team of dedicated professionals enhanced by advanced technology, they understand your business and customers inside out, allowing them to answer calls as if they are part of your team. Their Virtual Receptionists are so skilled that callers will believe they are speaking directly with you.
They are the only provider who can genuinely claim to be a seamless extension of you and your team. Not only do they offer experienced personnel who work as if they are based within your business, but their proprietary technology enables them to answer calls with the same confidence and knowledge as you. Additionally, their Virtual Receptionist Service integrates seamlessly with all your favorite software.
| Website: | https://www.moneypenny.com/us/virtual-receptionist-service/ |
|---|---|
| Founded in: | 2000 |
| Founder: | Ed Reeves, Rachel Clacher |
| CEO: | Joanna Swash |
| Address: | Wrexham, NorthWales, United Kingdom |
| Phone: | 844 364 6619 |
| Email: | [email protected] |
| Live Chat: | Yes |
Posh is a better alternative to MoneyPenny
We've compared price, features, voice samples, and more, and Posh is a better alternative to MoneyPenny
Compare Posh Product Suite vs MoneyPenny
If you are looking to invest in either Posh or MoneyPenny and are planning to scale, then it’s important to know who provides a comprehensive product suite.
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Posh vs MoneyPenny Pricing
Compare Posh vs MoneyPenny subscription plans and pricing. Please check each website for the most updated information.
| Monthly Price | Yearly Price | |
| Chic | $64.00 | |
| Vogue | $119.00 | |
| Elegant | $204.00 | |
| Luxurious | $394.00 | |
| Prestigious | $664.00 | |
| Lavish | $924.00 |
| Monthly Price | Yearly Price | |
| Contact Support |
Posh vs MoneyPenny Features Comparison
A side-by-side comparison of Posh vs MoneyPenny features
Posh Features |
MoneyPenny Features |
|---|---|
24/7 Live AnsweringPosh ensures that all calls are answered anytime, providing constant availability for businesses and ensuring that no customer inquiry goes unanswered, regardless of the time or day. |
24/7 Call AnsweringMoneypenny provides round-the-clock call answering, ensuring that your business never misses an opportunity, regardless of the time of day |
Professional and Engaging ReceptionistsPosh's receptionists are expertly trained to handle calls with professionalism and charisma, making a positive impression on callers and effectively managing customer interactions. |
Personalized ServiceCalls are answered by dedicated receptionists who are fully briefed on your business, making them sound like an in-house team member. This ensures a seamless and professional experience for your customers |
Customized Call HandlingBusinesses can customize how their calls are handled according to their specific needs, including script responses and the type of information gathered from callers. |
Bespoke Call Handling SoftwareMoneypenny uses custom call handling software that allows receptionists to access all necessary information instantly, enabling them to manage calls with the same knowledge and confidence as your own team |
Bilingual ServicesPosh offers bilingual receptionist services to cater to a diverse customer base, ensuring that both English and Spanish speaking customers receive high-quality support. |
Real-Time AvailabilityThe system integrates with your calendar and even Microsoft Teams, allowing receptionists to know your real-time availability and transfer calls to you whether you are in the office or remote |
Appointment SchedulingReceptionists can schedule appointments directly into the company’s calendar, streamlining the booking process and ensuring efficient time management. |
Omnichannel SupportIn addition to phone calls, Moneypenny also manages live chats, text messages, and emails, providing a comprehensive communication solution for your business |
CRM IntegrationPosh integrates with existing CRM systems, allowing for seamless data management and ensuring that all customer interactions are logged and accessible. |
Advanced Call RecognitionThe system can recognize repeat callers and VIPs, allowing for personalized service and efficient call management. It can also filter out cold calls and spam |
Instant Message DeliveryMessages are delivered instantly to the business, ensuring that no critical information is missed and enabling timely follow-ups. |
CRM IntegrationPre-qualified inquiries and appointments can be directly entered into your CRM, streamlining your workflow and ensuring that all leads are captured and managed effectively |
Order Processing and Custom Form PopulationFor businesses that require transaction handling, Posh can process orders and populate custom forms as needed, adding a layer of operational support. |
Free Trial and Flexible PlansMoneypenny offers a free trial so businesses can experience the benefits first-hand. Flexible pricing plans are available to suit businesses of all sizes |
Mobile App and Online DashboardBusinesses can manage their services, view calls and messages, and make real-time changes using Posh's intuitive mobile app and online dashboard, enhancing flexibility and control. |
Posh vs MoneyPenny Use Cases
Most apps in this space have similar use cases but you can compare Posh vs MoneyPenny use cases if you were looking for something unique.
Posh Use Cases |
MoneyPenny Use Cases |
|---|---|
24/7 Customer ServicePosh ensures that businesses are always available to their customers by providing round-the-clock answering services. This is particularly valuable for companies in industries where timely response is critical, such as healthcare, legal services, and emergency services. |
24/7 Customer SupportBusinesses need to ensure that customer inquiries are handled promptly, even outside of normal business hours. |
Lead Capture and ManagementPosh's receptionists help businesses capture and manage leads effectively by handling initial inquiries, qualifying leads based on predefined criteria, and ensuring that potential customers receive prompt and professional responses. |
Appointment Scheduling and ManagementManaging appointments and scheduling can be time-consuming and prone to errors when handled manually. |
Appointment SchedulingPosh receptionists schedule appointments directly into a company’s calendar system, coordinating between parties to find suitable times, which reduces the administrative burden on staff and improves the efficiency of operations. |
Handling High Call VolumesBusinesses can experience periods of high call volumes, making it difficult to manage all inquiries effectively. |
Order ProcessingFor retail and e-commerce businesses, Posh can handle transactions, process orders, and manage payment collection, ensuring a smooth purchasing experience for customers and reliable revenue management for businesses. |
Personalized Customer InteractionCustomers expect personalized and informed interactions when they call a business. |
Bilingual SupportOffering services in both English and Spanish, Posh helps businesses cater to a diverse customer base, breaking down language barriers and expanding market reach. |
Lead Qualification and CRM IntegrationCapturing and qualifying leads efficiently is critical for business growth. |
CRM IntegrationBy integrating with existing Customer Relationship Management (CRM) systems, Posh helps maintain detailed records of customer interactions, ensuring seamless communication and personalized service. |
VIP Call Handling and Spam FilteringIdentifying and prioritizing calls from VIP customers while filtering out spam is essential for maintaining high service standards. |
Event RegistrationPosh receptionists can manage registrations for events, handling inquiries, and booking attendees, which is ideal for organizations that host workshops, seminars, or other types of events. |
Omnichannel CommunicationBusinesses need to manage customer interactions across multiple channels, including phone, chat, text, and email. |
Enhanced Professional ImageSmall businesses and startups need to project a professional image to compete with larger companies. |
Posh vs MoneyPenny Reviews
See how Posh vs MoneyPenny stack up by what users think of them.
I had an exceptional experience with…
I had an exceptional experience with POSH services and my consultant Sarina. Their professionalism and dedication to client satisfaction are truly commendable. Sarina’s talent and prompt communication have undoubtedly contributed to the top-notch service provided. Highly recommend Posh for all your virtual receptionist needs
Posh always follows the guidelines I…
Posh always follows the guidelines I have set and if there are any problems they let me know and are quick to resolve them.
I have used Posh Virtual Receptions for…
I have used Posh Virtual Receptions for some time now.During that time, I have worked with Sarina Perez. Sarina is very knowledgeable, extremely helpful in solving issues, and always cheerful. Posh and Sarina have helped my law office stay in contact with clients. I highly recommend both. Ted Smith, Attorney at Law
"Do not use this platform"
I dislike the fact that customer service never reached out to me concerning my inquiry about why my closet was deleted.
Day 5 seller not responding posh…
Day 5 seller not responding posh refused to cancel order reached out to seller no response posh reached out to seller no response please don't use this app this is the 2nd time I'm definitely reporting it to the bbb even paid for shipping..I advise a reputable app such as thed up etc I will be seeking litigation and forming a class action as I'm certain there are other victims
Moneypenny - professional - and they do what they say!
Moneypenny - very professional and I can't fault the service that they have provided. They're backed up by very good systems and all of the team who have handled our calls have been great!
Can’t go wrong
Recently set up a plan with them to handle calls for us and Courtney dealt with all this and made things as easy as possible. Any questions I had shed answer my call and deal with it smoothly. On a whole, can’t recommend them enough
This is an organisation that you can rely on to provide you with a truly first class experience.
Once again, my inquiry was dealt with in a speedy, efficient and professional manner. In today's world this appears to be the exception rather than the rule but it's great to know that some companies still focus on providing excellent customer service and it is very much appreciated and valued.
Poor, unreliable and unprofessional service
We have a business line provided by Moneypenny and we keep having issues with it. I have now called them about 8 times over two days and am still unable to get the issue resolved. The two times I’ve called them today - both well within business hours - they’ve told me there’s nobody available to take the call.
The price plan they agreed was per call…
The price plan they agreed was per call .then they changed it per minute .when it’s per minute they stall and drag out answering your call so they get paid more uses them for over 10 years .the price is very high quality of service is very bad if you want to talk to them good luck they can’t even answer there own phones .had to contact the bank as they a continue to take money .get a cheaper service they will not return my calls complete rip off
