Play AI is the leader in AI Agents. Automate your business with AI Agents that can even take actions.
VoiceNation offers 24/7 live answering, emergency dispatching, and after-hours responses among other features, ensuring seamless communication for businesses.
Play AI is one of the best AI Agent platforms in the market. Play AI was recently launched and sits on top of the years of industry leadership from Play HT. Play, as it is now being branded as, pioneered conversational AI.
AI Agents was naturally the next step in its progression to lead the new era of AI agents. The Play mission is to democratize the creation of engaging AI IVR, AI phone call, AI Answering Service, and voice experiences, ensuring that every business, developer, and hobbyist can easily access and utilize these advanced tools.
Play strives to streamline the development process, providing intuitive platforms and resources that empower users at all skill levels to innovate and enhance interactions through AI-driven dialogue systems. This mission is reflected in their commitment to inclusivity and innovation in the tech landscape, enabling more personalized and responsive communication solutions such as AI Receptionist and AI Telemarketing across various industries.
Website: | https://play.ai/ |
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Founded in: | 2016 |
Founder: | Mahmoud Felfel, Hammad Ahmed |
CEO: | Hammad Syed |
Address: | 548 Market Street, San Francisco, California, USA |
Phone: | 1 636-693-7189 |
Email: | [email protected] |
Live Chat: | Yes |
VoiceNation stands out as a premier provider of virtual receptionist services, delivering 24/7 live answering, emergency dispatching, after-hours support, and more.
Website: | https://voicenation.com/ |
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Founded in: | 2002 |
Founder: | Jay Reeder |
CEO: | Jay Reeder |
Address: | Duluth, Georgia, USA |
Phone: | 833-426-1703 |
Email: | [email protected] |
Live Chat: | Yes |
We've compared price, features, voice samples, and more, and Play AI is a better alternative to VoiceNation.
If you are looking to invest in either Play AI or VoiceNation and are planning to scale, then it’s important to know who provides a comprehensive product suite.
Compare Play AI vs VoiceNation subscription plans and pricing. Please check each website for the most updated information.
Monthly Price | Yearly Price | |
Free Plan | 0 | 0 |
Creator | $39 | $31 |
Unlimited | $99 | $29 |
Enterprise | Contact Support | Contact Support |
Monthly Price | Yearly Price | |
20 minutes | $70 | |
50 minutes | $135 | |
100 minutes | $229 | |
250 minutes | $525 | |
500 minutes | $925 | |
More than 500 minutes | Contact Support |
A side-by-side comparison of Play AI vs VoiceNation features
Play AI Features |
VoiceNation Features |
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Conversational VoicesIdeal for creating content for entertainment videos, podcasts, and audiobooks. |
24/7 Answering ServiceVoiceNation ensures that businesses never miss a call, with services available round the clock to handle customer inquiries, providing a continuous line of communication which is crucial for maintaining customer satisfaction and capturing every potential business opportunity. |
Explainer VoicePerfect for use in entertainment videos, explainer videos, podcasts, and audiobooks. |
Bilingual AnsweringCatering to a diverse customer base, VoiceNation offers bilingual services, ensuring that both English and Spanish speaking customers can communicate effectively, enhancing the customer experience and broadening the business's market reach. |
Local AccentsCustomize your entertainment videos, advertisements, and audiobooks for specific regions. |
Custom Call HandlingBusinesses can customize how their calls are handled, including options for message taking, call forwarding, and setting up custom responses based on the company's specific requirements. This allows for personalized customer interactions that align with brand standards. |
Character VoicesIdeal for gaming, creative content, and advertising. |
Instant Message DeliveryMessages are delivered instantly, enabling businesses to receive timely updates about customer interactions and ensuring that critical calls are prioritized and responded to swiftly. |
Narrative VoicesIdeal for audiobooks, explanatory videos, and documentaries. |
CRM Integration and Appointment SchedulingVoiceNation integrates with customer relationship management (CRM) systems to streamline data management and schedules appointments directly into business calendars, enhancing operational efficiency and ensuring seamless management of customer interactions. |
Children VoicesIdeal for audiobooks, explanatory videos, and e-learning content. |
Order ProcessingThe service includes order processing capabilities, which allows for direct transactions and payments, facilitating business operations without necessitating additional resources. |
EmotionsPerfect for gaming, imaginative videos, and advertisements. |
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Training VoicesAppropriate for training videos, learning and development (L&D), and e-learning. |
Most apps in this space have similar use cases but you can compare Play AI vs VoiceNation use cases if you were looking for something unique.
Play AI Use Cases |
VoiceNation Use Cases |
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AI AgentsBuild, launch, and train an AI virtual receptionist to answer all your phone calls instantly. Reduce cost on your front desk and improve efficiencies. |
24/7 Customer SupportVoiceNation provides around-the-clock answering services, ensuring that businesses are always available to their customers, no matter the time or day. This is crucial for industries where timely responses are critical, such as medical or emergency services. |
IVR SystemsCreate humanlike AI voice responses for IVR Systems |
Lead Capture and QualificationWith their professional receptionists, VoiceNation helps businesses qualify and capture leads effectively. This service ensures that potential customers receive immediate attention, and that leads are properly assessed and routed to enhance conversion rates. |
Call CentersCreate the most reliable and knowledgeable call center staff. Also, adjust the agent to speak in a way that best represents your call center, or each client. |
Appointment SchedulingVoiceNation's receptionists can schedule appointments directly into a company’s calendar system. This use case is particularly beneficial for healthcare providers, legal firms, and service-based businesses where appointment scheduling is a routine task. |
Character Voice GeneratorCreate stunning voices for your characters in games, animation, and cartoons |
Order ProcessingFor e-commerce and retail businesses, VoiceNation handles order taking and payment processing, allowing companies to manage sales transactions efficiently without needing to expand their in-house teams. |
Bilingual SupportVoiceNation offers bilingual answering services to help businesses communicate effectively with a diverse customer base. This is especially useful in areas with high non-English speaking populations, helping businesses enhance service accessibility and customer satisfaction. |
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Event Registration and ManagementFor organizations that host events, VoiceNation can manage call-in registrations and inquiries, providing a streamlined approach to event management and improving attendee experience. |
See which companies trust Play AI & VoiceNation for all their generative AI needs.
See how Play AI vs VoiceNation stack up by what users think of them.
amazing ai voice generator, and best customer support
Play.ht impresses me with its extensive selection of lifelike voices, offering a range of accents and languages that truly elevate my/our content. The interface is intuitive, making it easy to convert text to speech seamlessly. This variety and ease of use are invaluable for creating diverse and engaging audio content. It´s perfect that each week it seems they add more voices and more languages.
the ability to quickly produce publish quality audio using the platforms high quality AI voices
Have had several technical issues, and support can be slow in responding. I like the new realistic voiceovers but find it annoying that I have to select standard or the new realistic voiceovers on every creation. Should be selected once, and then down to the user to change.
Not very good at pronunciation. Many times we had to manually adjust to make the voice-over understandable.
he lack of ability to edit Ultra Realistic voice pronunciations/pace/tone.
VoiceNation's service has been very reliable for our restoration company. They do a great job of determining if an after-hours call is an emergency or not, and handling them appropriately based on that. It has been a very "hands-off" experience for our company, as it works automatically, without any intervention required on our part. I'm a very satisfied customer!
Happy with My Decision. My company switched from AnswerConnect in order to downsize and have a better customer support. I've had more support with VoiceNation in the past month, than I did 3 years with Answer Connect.
We are very happy with services. We’ve only had maybe 2-3 issues since we started with you guys and you have responded/resolved quickly- can’t tell you the difference between our old answering service and voicenation-night and day. I used to get weekly if not daily complaints about our answering service from our on call team members, and it was frustrating and inconsistent to change the on call list- the ease of changing the on call list is the best for me- I can do it from my phone in a few clicks. If you are thinking about changing services- I highly recommend switching to Voicenation.
My first month after signing up, they overcharged me for excessively lengthy calls. Multiple calls described as "Dead air" lasting up to 105 seconds. I can understand 15 seconds and hanging up, but at least 12.75 EXTRA minutes of listening to dead air and charging me for that. Also, my office is closed on Fridays, so the script for Friday reads "The office is closed. Please call back during normal business hours." Calls on Fridays could last 5 whole minutes just to say those 2 sentences. I tried to address these overcharges with customer service multiple times. They just ignored my concerns. Like they purposely made the calls last longer to charge me more.
I am never impressed with a company that makes it difficult to cancel service. I am now trying for the third time to cancel my voicenation service. No one ever gets back to me.