Play AI is the leader in AI Agents. Automate your business with AI Agents that can even take actions.
Ruby virtual receptionists offers human-driven virtual receptionist and live chat services, providing small businesses across the US with the tools to excel in every interaction.
Play AI is one of the best AI Agent platforms in the market. Play AI was recently launched and sits on top of the years of industry leadership from Play HT. Play, as it is now being branded as, pioneered conversational AI.
AI Agents was naturally the next step in its progression to lead the new era of AI agents. The Play mission is to democratize the creation of engaging conversational AI and voice experiences, ensuring that every business, developer, and hobbyist can easily access and utilize these advanced tools.
Play strives to streamline the development process, providing intuitive platforms and resources that empower users at all skill levels to innovate and enhance interactions through AI-driven dialogue systems. This mission is reflected in their commitment to inclusivity and innovation in the tech landscape, enabling more personalized and responsive communication solutions across various industries.
Website: | https://play.ai/ |
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Founded in: | 2016 |
Founder: | Mahmoud Felfel, Hammad Ahmed |
CEO: | Hammad Syed |
Address: | 548 Market Street, San Francisco, California, USA |
Phone: | 1 636-693-7189 |
Email: | [email protected] |
Live Chat: | Yes |
Every interaction presents an opportunity to excel. Seize these moments with Ruby’s human-centric virtual receptionist and live chat services, trusted by small businesses across the US.
Maximize your customer engagement opportunities with Ruby’s trusted support solutions.
Website: | https://www.ruby.com/ |
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Founded in: | 2003 |
Founder: | Jill Nelson |
CEO: | Kate Winkler |
Address: | Downtown, Portland, Oregon, USA |
Phone: | 866-611-7829 |
Email: | [email protected] |
Live Chat: | Yes |
We've compared price, features, voice samples, and more, and Play AI is a better alternative to Ruby.
If you are looking to invest in either Play AI or Ruby and are planning to scale, then it’s important to know who provides a comprehensive product suite.
Compare Play AI vs Ruby subscription plans and pricing. Please check each website for the most updated information.
Monthly Price | Yearly Price | |
Free Plan | 0 | 0 |
Creator | $39 | $31 |
Unlimited | $99 | $29 |
Enterprise | Contact Support | Contact Support |
Monthly Price | Yearly Price | |
50 minutes per month | $235 | |
100 minutes per month | $375 | |
200 minutes per month | $680 | |
500 minutes per month | $1,640 |
A side-by-side comparison of Play AI vs Ruby features
Play AI Features |
Ruby Features |
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Conversational VoicesIdeal for creating content for entertainment videos, podcasts, and audiobooks. |
24/7 Live AnsweringRuby provides around-the-clock live answering services, ensuring that no call goes unanswered, which can significantly improve customer satisfaction and retention rates. |
Explainer VoicePerfect for use in entertainment videos, explainer videos, podcasts, and audiobooks. |
Bilingual ServicesRecognizing the diverse needs of modern businesses, Ruby offers bilingual receptionist services in English and Spanish, expanding the accessibility and inclusiveness of customer service. |
Local AccentsCustomize your entertainment videos, advertisements, and audiobooks for specific regions. |
Customizable Call HandlingBusinesses can personalize their call handling procedures with Ruby, including custom greetings and specific instructions for call forwarding, ensuring that the service aligns perfectly with their operational needs. |
Character VoicesIdeal for gaming, creative content, and advertising. |
Integrated Live ChatRuby's live chat services extend the personal touch of its virtual receptionists to online platforms, enabling immediate engagement with website visitors, lead capture, and appointment scheduling. |
Narrative VoicesIdeal for audiobooks, explanatory videos, and documentaries. |
Robocall FilteringTo maintain efficiency and focus on meaningful interactions, Ruby includes robocall filtering, ensuring that receptionists spend time only on legitimate inquiries. |
Children VoicesIdeal for audiobooks, explanatory videos, and e-learning content. |
Mobile AppWith a dedicated mobile app, Ruby allows business owners to manage their call activities, view messages and voicemails, and maintain control over their communications from anywhere. |
EmotionsPerfect for gaming, imaginative videos, and advertisements. |
HIPAA ComplianceFor businesses in the healthcare sector, Ruby ensures that all receptionists are HIPAA-trained, maintaining the confidentiality and security of patient information. |
Training VoicesAppropriate for training videos, learning and development (L&D), and e-learning. |
Most apps in this space have similar use cases but you can compare Play AI vs Ruby use cases if you were looking for something unique.
Play AI Use Cases |
Ruby Use Cases |
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AI AgentsBuild, launch, and train an AI virtual receptionist to answer all your phone calls instantly. Reduce cost on your front desk and improve efficiencies. |
Small Business SupportRuby's services are particularly beneficial for small businesses that may not have the resources to staff full-time receptionists. By handling incoming calls and live chats, Ruby helps these businesses maintain a professional image and ensures that no customer inquiries go unanswered, even outside of regular business hours |
IVR SystemsCreate humanlike AI voice responses for IVR Systems |
Legal FirmsFor legal practices, Ruby provides a secure and reliable way to manage client communications and sensitive information, adhering to HIPAA compliance when necessary. This includes scheduling appointments, handling client queries, and ensuring all communications are conducted with the utmost confidentiality and professionalism |
Call CentersCreate the most reliable and knowledgeable call center staff. Also, adjust the agent to speak in a way that best represents your call center, or each client. |
Healthcare ServicesRuby's HIPAA-compliant virtual receptionists are ideal for healthcare providers who need to manage patient appointments, handle sensitive medical inquiries, and maintain patient privacy and security at all times |
Character Voice GeneratorCreate stunning voices for your characters in games, animation, and cartoons |
Real EstateRuby assists real estate agents by managing calls related to property inquiries, scheduling viewings, and providing immediate responses to potential buyers or renters, thus helping agents stay organized and responsive |
Lead Capture and QualificationRuby’s virtual receptionists help businesses capture and qualify leads by providing immediate interaction. They can engage website visitors, answer their questions, and convert inquiries into qualified leads or scheduled appointments, which is crucial for sales and service-oriented businesses |
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Appointment Scheduling and ManagementRuby integrates with various calendar systems to handle appointment bookings, updates, and cancellations, allowing businesses to streamline their scheduling processes without the risk of double-booking or scheduling conflicts |
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Outbound Calling and Customer Follow-UpRuby's services extend to outbound calling, where they can perform follow-ups, confirm appointments, or reach out to clients for feedback, helping businesses maintain a proactive relationship with their customers |
See which companies trust Play AI & Ruby for all their generative AI needs.
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See how Play AI vs Ruby stack up by what users think of them.
amazing ai voice generator, and best customer support
Play.ht impresses me with its extensive selection of lifelike voices, offering a range of accents and languages that truly elevate my/our content. The interface is intuitive, making it easy to convert text to speech seamlessly. This variety and ease of use are invaluable for creating diverse and engaging audio content. It´s perfect that each week it seems they add more voices and more languages.
the ability to quickly produce publish quality audio using the platforms high quality AI voices
Have had several technical issues, and support can be slow in responding. I like the new realistic voiceovers but find it annoying that I have to select standard or the new realistic voiceovers on every creation. Should be selected once, and then down to the user to change.
Not very good at pronunciation. Many times we had to manually adjust to make the voice-over understandable.
he lack of ability to edit Ultra Realistic voice pronunciations/pace/tone.
Ruby not reviewed yet.