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About Play AI
Play AI is one of the best AI Agent platforms in the market. Play AI was recently launched and sits on top of the years of industry leadership from Play HT. Play, as it is now being branded as, pioneered conversational AI.
AI Agents was naturally the next step in its progression to lead the new era of AI agents. The Play mission is to democratize the creation of engaging AI IVR, AI phone call, AI Answering Service, and voice experiences, ensuring that every business, developer, and hobbyist can easily access and utilize these advanced tools.
Play strives to streamline the development process, providing intuitive platforms and resources that empower users at all skill levels to innovate and enhance interactions through AI-driven dialogue systems. This mission is reflected in their commitment to inclusivity and innovation in the tech landscape, enabling more personalized and responsive communication solutions such as AI Receptionist and AI Telemarketing across various industries.
| Website: | https://play.ai/ |
|---|---|
| Founded in: | 2016 |
| Founder: | Mahmoud Felfel, Hammad Ahmed |
| CEO: | Hammad Syed |
| Address: | 548 Market Street, San Francisco, California, USA |
| Phone: | 1 636-693-7189 |
| Email: | [email protected] |
| Live Chat: | Yes |
About IsOn24
IsOn24 handles setting appointments, checking availability, and answering any questions about your products or services, just like a live person, 24/7. Customers can speak their questions, and IsOn24 AI IVR responds immediately, also providing texted online links. This instant interaction delights customers and frees up time for businesses to grow. Users can choose from various computer voices or record their own.
IsOn24 AI Answering Service automatically books client meetings, home service visits, and restaurant reservations, filling your calendar from AI phone call interactions, websites, and even text messages. Special hours, rules, and custom fields can be quickly added to match specific processes. It easily negotiates alternate times and answers questions via text messages, connecting seamlessly with your favorite calendar and CRM.
Voicemails, text messages, and online chats are neatly organized in one simple screen, allowing real two-way texting with your business phone number from your phone, tablet, or PC. This feature enhances AI Receptionist automated voice responses with instant text messages around the clock, ensuring businesses stay close to their most demanding clients, whether in the office or on the go. CRM integration allows the creation of SMS drip campaigns and logs all messages.
The Automatic Call Queue feature provides a powerful call center solution without complexity. IsOn24 AI Telemarketing queues live calls in the order they are received, with callers hearing messages and music while waiting. Waiting calls can be answered from anywhere using any phone or directly from the IsOn24 app on a tablet or computer.
| Website: | https://www.ison24.com/ |
|---|---|
| Founded in: | 2014 |
| Founder: | Manu Pandey, Vimal Misra |
| CEO: | Manu Pandey |
| Address: | San Jose, California, USA |
| Phone: | 408-797-3300 |
| Email: | [email protected] |
| Live Chat: | Yes |
Play AI is a better alternative to IsOn24
We've compared price, features, voice samples, and more, and Play AI is a better alternative to IsOn24.
Compare Play AI Product Suite vs IsOn24
If you are looking to invest in either Play AI or IsOn24 and are planning to scale, then it’s important to know who provides a comprehensive product suite.
- Ultra realistic AI voices
- Premium AI Voices
- Voice Cloning
- Text to voice editor
- Pronunciations and Phonetic
- Audio Widgets
- AI Podcasts
- Team Access
- Female AI Voice Generator Online
- Male AI Voice Generator Online
- AI Agent
Play AI vs IsOn24 Pricing
Compare Play AI vs IsOn24 subscription plans and pricing. Please check each website for the most updated information.
| Monthly Price | Yearly Price | |
| Free Plan | 0 | 0 |
| Creator | $39 | $31 |
| Unlimited | $99 | $29 |
| Enterprise | Contact Support | Contact Support |
Play AI vs IsOn24 Features Comparison
A side-by-side comparison of Play AI vs IsOn24 features
Play AI Features |
IsOn24 Features |
|---|---|
Conversational VoicesIdeal for creating content for entertainment videos, podcasts, and audiobooks. |
24/7 AI Voice AssistantProvides round-the-clock service, answering customer inquiries and setting appointments just like a live person, ensuring no call goes unanswered. |
Explainer VoicePerfect for use in entertainment videos, explainer videos, podcasts, and audiobooks. |
Text Back and Two-Way TextingAutomatically responds to missed calls with text messages, and supports full two-way texting, keeping all communications organized and easily accessible from any device. |
Local AccentsCustomize your entertainment videos, advertisements, and audiobooks for specific regions. |
Automatic Call QueueManages live calls by queuing them and distributing them among multiple phones or answering from any browser, ensuring efficient call handling even during peak times. |
Character VoicesIdeal for gaming, creative content, and advertising. |
Online Appointments and Reservations:Enables businesses to book appointments and reservations via phone calls, text messages, and online forms. It integrates with existing reservation systems and allows customization of special hours and specific questions. |
Narrative VoicesIdeal for audiobooks, explanatory videos, and documentaries. |
Customizable Voice and IVR ModeOffers the option to use various computer-generated voices or record your own. It also supports switching to a traditional IVR mode (press 1 for...). |
Children VoicesIdeal for audiobooks, explanatory videos, and e-learning content. |
Integration with Existing SystemsSeamlessly integrates with various business applications via Zapier and direct APIs, including CRM, calendar, and scheduling systems, enhancing workflow and efficiency. |
EmotionsPerfect for gaming, imaginative videos, and advertisements. |
Call Recording and TranscriptionRecords all calls and provides transcriptions, enabling easy review and analysis of customer interactions. |
Training VoicesAppropriate for training videos, learning and development (L&D), and e-learning. |
Reports and AnalyticsOffers detailed reports and actionable insights on call volume, appointment occupancy, and customer interactions, helping businesses make informed decisions. |
Flexible Number ManagementSupports forwarding calls from existing numbers, porting numbers to IsOn24, and acquiring toll-free or vanity numbers as needed. |
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Business TextingIntegrates voicemails, texts, and online chats in one interface, providing a streamlined communication tool for businesses. |
Play AI vs IsOn24 Use Cases
Most apps in this space have similar use cases but you can compare Play AI vs IsOn24 use cases if you were looking for something unique.
Play AI Use Cases |
IsOn24 Use Cases |
|---|---|
AI AgentsBuild, launch, and train an AI virtual receptionist to answer all your phone calls instantly. Reduce cost on your front desk and improve efficiencies. |
24/7 Customer SupportBusinesses often miss calls after hours, leading to lost opportunities and dissatisfied customers |
IVR SystemsCreate humanlike AI voice responses for IVR Systems |
Appointment and Reservation ManagementManaging reservations and appointments manually can be time-consuming and prone to errors. |
Call CentersCreate the most reliable and knowledgeable call center staff. Also, adjust the agent to speak in a way that best represents your call center, or each client. |
Handling High Call VolumesBusinesses can be overwhelmed by high call volumes during peak times, leading to long wait times and missed calls |
Character Voice GeneratorCreate stunning voices for your characters in games, animation, and cartoons |
Streamlined Communication for Property ManagementProperty managers need to handle numerous tenant inquiries and maintenance requests efficiently. |
Enhanced Customer Interaction for RestaurantsRestaurants need to manage reservations, order inquiries, and customer questions, often during busy hours. |
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E-commerce and Online Business SupportE-commerce businesses need to manage a high volume of customer inquiries and support requests. |
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Inbound Sales and Lead ConversionBusinesses need to capture and convert leads efficiently, especially during times of high traffic. |
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Scalable Communication for Small BusinessesSmall businesses often struggle with managing communication due to limited resources. |
Play AI vs IsOn24 Clients
See which companies trust Play AI & IsOn24 for all their generative AI needs.
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Play AI vs IsOn24 Reviews
See how Play AI vs IsOn24 stack up by what users think of them.
fantastic experience
amazing ai voice generator, and best customer support
Enhanced Voice Generation with Play.ht for your content
Play.ht impresses me with its extensive selection of lifelike voices, offering a range of accents and languages that truly elevate my/our content. The interface is intuitive, making it easy to convert text to speech seamlessly. This variety and ease of use are invaluable for creating diverse and engaging audio content. It´s perfect that each week it seems they add more voices and more languages.
A Powerful Platform
the ability to quickly produce publish quality audio using the platforms high quality AI voices
Good tool but often technical issues with no support
Have had several technical issues, and support can be slow in responding. I like the new realistic voiceovers but find it annoying that I have to select standard or the new realistic voiceovers on every creation. Should be selected once, and then down to the user to change.
Solid tools, needs improvements
Not very good at pronunciation. Many times we had to manually adjust to make the voice-over understandable.
Great tool with a lot of potential, though you need to do a lot of editing to make it sound good
he lack of ability to edit Ultra Realistic voice pronunciations/pace/tone.
IsOn24 not reviewed yet.
