Play AI
Winner
Play AI is the leader in AI Agents. Automate your business with AI Agents that can even take actions.
Calldesk.AI
Calldesk automates repetitive customer service calls with AI voice agents, enhancing productivity and customer satisfaction while freeing up human agents for more valuable interactions.
About Play AI
Play AI is one of the best AI Agent platforms in the market. Play AI was recently launched and sits on top of the years of industry leadership from Play HT. Play, as it is now being branded as, pioneered conversational AI.
AI Agents was naturally the next step in its progression to lead the new era of AI agents. The Play mission is to democratize the creation of engaging AI IVR, AI phone call, AI Answering Service, and voice experiences, ensuring that every business, developer, and hobbyist can easily access and utilize these advanced tools.
Play strives to streamline the development process, providing intuitive platforms and resources that empower users at all skill levels to innovate and enhance interactions through AI-driven dialogue systems. This mission is reflected in their commitment to inclusivity and innovation in the tech landscape, enabling more personalized and responsive communication solutions such as AI Receptionist and AI Telemarketing across various industries.
| Website: | https://play.ai/ |
|---|---|
| Founded in: | 2016 |
| Founder: | Mahmoud Felfel, Hammad Ahmed |
| CEO: | Hammad Syed |
| Address: | 548 Market Street, San Francisco, California, USA |
| Phone: | 1 636-693-7189 |
| Email: | [email protected] |
| Live Chat: | Yes |
About Calldesk.AI
Calldesk has revolutionized customer service for businesses by leveraging AI-powered voice agents. Automate repetitive customer service calls with AI IVR, AI Receptionist, and AI Answering Service, allowing your teams to focus on high-touch interactions and improve customer satisfaction. By digitizing inbound AI phone call interactions, simple requests can be processed without involving human agents, thus increasing productivity. Automation helps divide the cost of handling calls and manage conversations either partially or end-to-end, making it easier to absorb call spikes with 24/7 voice agent support.
This approach frees up your team’s time for more valuable interactions, saving thousands of work hours by automating low-value tasks and improving team well-being. It also creates a memorable customer experience, turning unsatisfied customers into brand ambassadors. Empower your customers with a self-service phone channel that provides 24/7 availability, removing irritants from their journey and boosting overall satisfaction.
Enhance your contact center by combining human and AI capabilities, such as AI Telemarketing, to offer the best experience to callers, maximizing team productivity, and exceeding operational goals. This transformation not only differentiates your brand but also creates long-lasting memorable experiences for your customers.
| Website: | https://calldesk.ai/ |
|---|---|
| Founded in: | 2015 |
| Founder: | Vincent Gire, Aimé Dushimire |
| CEO: | Vincent Gire |
| Address: | rue de Ponthieu, Paris, France |
| Phone: | 33 (0)1 86 26 99 01 |
| Email: | [email protected] |
| Live Chat: | No |
Play AI is a better alternative to Calldesk.AI
We've compared price, features, voice samples, and more, and Play AI is a better alternative to Calldesk.AI.
Compare Play AI Product Suite vs Calldesk.AI
If you are looking to invest in either Play AI or Calldesk.AI and are planning to scale, then it’s important to know who provides a comprehensive product suite.
- Ultra realistic AI voices
- Premium AI Voices
- Voice Cloning
- Text to voice editor
- Pronunciations and Phonetic
- Audio Widgets
- AI Podcasts
- Team Access
- Female AI Voice Generator Online
- Male AI Voice Generator Online
- AI Agent
Play AI vs Calldesk.AI Pricing
Compare Play AI vs Calldesk.AI subscription plans and pricing. Please check each website for the most updated information.
| Monthly Price | Yearly Price | |
| Free Plan | 0 | 0 |
| Creator | $39 | $31 |
| Unlimited | $99 | $29 |
| Enterprise | Contact Support | Contact Support |
| Monthly Price | Yearly Price | |
| Contact Support |
Play AI vs Calldesk.AI Features Comparison
A side-by-side comparison of Play AI vs Calldesk.AI features
Play AI Features |
Calldesk.AI Features |
|---|---|
Conversational VoicesIdeal for creating content for entertainment videos, podcasts, and audiobooks. |
Natural Language Processing (NLP)Calldesk’s AI voice agents leverage advanced NLP to understand and process natural language, allowing for smooth, conversational interactions with callers. This ensures that callers are understood and directed appropriately without the need for complex menu systems |
Explainer VoicePerfect for use in entertainment videos, explainer videos, podcasts, and audiobooks. |
Quick DeploymentCalldesk voice agents can be deployed in a matter of days, not months. This rapid setup is made possible through an ergonomic Studio platform, which simplifies the building and deployment process |
Local AccentsCustomize your entertainment videos, advertisements, and audiobooks for specific regions. |
Cost EfficiencyThe AI voice agents significantly reduce the cost per call by automating repetitive tasks and handling large volumes of calls efficiently. This allows human agents to focus on more complex, high-value interactions |
Character VoicesIdeal for gaming, creative content, and advertising. |
High Understanding RateThe platform uses a best-of-breed architecture to achieve high comprehension rates, even in challenging scenarios involving accents, breaks, or ambient noise. This ensures that conversations remain smooth and effective |
Narrative VoicesIdeal for audiobooks, explanatory videos, and documentaries. |
Real-Time Monitoring and SupervisionThe Calldesk Studio provides tools for monitoring and supervising voice agents. Users can access detailed statistics, read call transcripts, and quickly adapt the behavior of voice agents to meet daily challenges and improve performance |
Children VoicesIdeal for audiobooks, explanatory videos, and e-learning content. |
Multi-Language SupportCalldesk’s technology supports 29 languages natively, making it a versatile solution for businesses with a global customer base. This feature ensures that customers can interact with the voice agents in their preferred language |
EmotionsPerfect for gaming, imaginative videos, and advertisements. |
Pre-Optimized Use CasesThe platform offers a variety of pre-optimized use cases based on millions of real-life conversations. These include caller identification, natural language IVR, appointment scheduling, customer file follow-up, and more. This helps businesses quickly implement effective solutions tailored to their specific needs |
Training VoicesAppropriate for training videos, learning and development (L&D), and e-learning. |
Seamless Handover to Human AgentsWhen the AI voice agent encounters a query it cannot handle, it seamlessly hands over the call to a human agent, ensuring continuity and maintaining a high level of customer satisfaction |
Play AI vs Calldesk.AI Use Cases
Most apps in this space have similar use cases but you can compare Play AI vs Calldesk.AI use cases if you were looking for something unique.
Play AI Use Cases |
Calldesk.AI Use Cases |
|---|---|
AI AgentsBuild, launch, and train an AI virtual receptionist to answer all your phone calls instantly. Reduce cost on your front desk and improve efficiencies. |
Caller IdentificationQuickly identifying callers to access their accounts and provide personalized service. |
IVR SystemsCreate humanlike AI voice responses for IVR Systems |
Natural Language IVREliminating the need for complex and tedious number-based IVR systems. |
Call CentersCreate the most reliable and knowledgeable call center staff. Also, adjust the agent to speak in a way that best represents your call center, or each client. |
Demand PrequalificationGathering key information from callers before transferring them to a human agent. |
Character Voice GeneratorCreate stunning voices for your characters in games, animation, and cartoons |
FAQ HandlingManaging high volumes of calls about simple, recurring questions. |
Appointment SchedulingAutomating the process of booking, rescheduling, or canceling appointments. |
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Customer File Follow-UpProviding updates on the status of orders, files, or packages without human intervention. |
|
Insurance Claim ProcessingSupporting insured callers with immediate assistance during claim processes. |
|
Repayment SimulationHelping customers understand their repayment options and conditions. |
|
Support Ticket CreationAutomating the creation of support tickets for customer service issues. |
|
Call Spike ManagementHandling high call volumes during peak times without overloading human agents. |
Play AI vs Calldesk.AI Clients
See which companies trust Play AI & Calldesk.AI for all their generative AI needs.
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Play AI vs Calldesk.AI Reviews
See how Play AI vs Calldesk.AI stack up by what users think of them.
fantastic experience
amazing ai voice generator, and best customer support
Enhanced Voice Generation with Play.ht for your content
Play.ht impresses me with its extensive selection of lifelike voices, offering a range of accents and languages that truly elevate my/our content. The interface is intuitive, making it easy to convert text to speech seamlessly. This variety and ease of use are invaluable for creating diverse and engaging audio content. It´s perfect that each week it seems they add more voices and more languages.
A Powerful Platform
the ability to quickly produce publish quality audio using the platforms high quality AI voices
Good tool but often technical issues with no support
Have had several technical issues, and support can be slow in responding. I like the new realistic voiceovers but find it annoying that I have to select standard or the new realistic voiceovers on every creation. Should be selected once, and then down to the user to change.
Solid tools, needs improvements
Not very good at pronunciation. Many times we had to manually adjust to make the voice-over understandable.
Great tool with a lot of potential, though you need to do a lot of editing to make it sound good
he lack of ability to edit Ultra Realistic voice pronunciations/pace/tone.
Calldesk.AI not reviewed yet.
