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About Play AI
Play AI is one of the best AI Agent platforms in the market. Play AI was recently launched and sits on top of the years of industry leadership from Play HT. Play, as it is now being branded as, pioneered conversational AI.
AI Agents was naturally the next step in its progression to lead the new era of AI agents. The Play mission is to democratize the creation of engaging conversational AI and voice experiences, ensuring that every business, developer, and hobbyist can easily access and utilize these advanced tools.
Play strives to streamline the development process, providing intuitive platforms and resources that empower users at all skill levels to innovate and enhance interactions through AI-driven dialogue systems. This mission is reflected in their commitment to inclusivity and innovation in the tech landscape, enabling more personalized and responsive communication solutions across various industries.
| Website: | https://play.ai/ |
|---|---|
| Founded in: | 2016 |
| Founder: | Mahmoud Felfel, Hammad Ahmed |
| CEO: | Hammad Syed |
| Address: | 548 Market Street, San Francisco, California, USA |
| Phone: | 1 636-693-7189 |
| Email: | [email protected] |
| Live Chat: | Yes |
About Bland.AI
Bland is an AI phone calling platform that leverages its API to seamlessly send and receive phone calls using a programmable voice agent.
With less than 10 lines of code, users can send their first phone call using the advanced features provided by Bland. The system includes live call transfers, allowing calls to be transferred to a human when predefined conditions are met. Through live context integration, APIs can inject real-time data into phone calls, enhancing the interaction. Users can select from a library of human-like voices or create a voice clone for more personalized communication.
Bland offers enterprise-grade capabilities for scaling, including fine-tuning features that train an AI phone agent on existing calls to improve performance and build guardrails against hallucination. Custom tools enable the phone agent to access external APIs during calls, allowing access to customer records, knowledge bases, and performing actions like scheduling appointments. Dedicated infrastructure ensures reliability by partitioning an enterprise’s infrastructure from the general API, even during high-volume moments.
Bland maintains high standards with features such as call monitoring, prompt filtering, rate limits for scaling, and periodic audits to ensure trust and safety. They actively restrict the calls they support to ensure their AI phone call technology continues to benefit consumers, businesses, and society as a whole.
| Website: | https://www.bland.ai/ |
|---|---|
| Founded in: | 2023 |
| Founder: | Brian Bell |
| CEO: | Brian Bell |
| Address: | Mountain View, California, USA |
| Email: | [email protected] |
| Live Chat: | No |
Play AI is a better alternative to Bland.AI
We've compared price, features, voice samples, and more, and Play AI is a better alternative to Bland.AI.
Compare Play AI Product Suite vs Bland.AI
If you are looking to invest in either Play AI or Bland.AI and are planning to scale, then it’s important to know who provides a comprehensive product suite.
- Ultra realistic AI voices
- Premium AI Voices
- Voice Cloning
- Text to voice editor
- Pronunciations and Phonetic
- Audio Widgets
- AI Podcasts
- Team Access
- Female AI Voice Generator Online
- Male AI Voice Generator Online
- AI Agent
Play AI vs Bland.AI Pricing
Compare Play AI vs Bland.AI subscription plans and pricing. Please check each website for the most updated information.
| Monthly Price | Yearly Price | |
| Free Plan | 0 | 0 |
| Creator | $39 | $31 |
| Unlimited | $99 | $29 |
| Enterprise | Contact Support | Contact Support |
| Monthly Price | Yearly Price | |
| Contact Support |
Play AI vs Bland.AI Features Comparison
A side-by-side comparison of Play AI vs Bland.AI features
Play AI Features |
Bland.AI Features |
|---|---|
Conversational VoicesIdeal for creating content for entertainment videos, podcasts, and audiobooks. |
Sub-Second LatencyBland.ai ensures extremely fast response times with sub-second latency, making interactions with the AI feel natural and immediate, matching human speed and quality |
Explainer VoicePerfect for use in entertainment videos, explainer videos, podcasts, and audiobooks. |
Human-Like VoiceUtilizing advanced natural language processing (NLP) and text-to-speech technologies, Bland.ai produces voices that mimic real human speech patterns and intonations, creating an authentic and seamless conversational experience |
Local AccentsCustomize your entertainment videos, advertisements, and audiobooks for specific regions. |
Live Call TransfersThe system supports live call transfers to human agents whenever necessary, ensuring that complex or multilingual queries are handled efficiently without any interruptions |
Character VoicesIdeal for gaming, creative content, and advertising. |
Context AwarenessBland.ai’s voice assistants can gather and utilize information from previous interactions, providing personalized and contextually relevant responses. This enhances the customer experience by making conversations more tailored and effective |
Narrative VoicesIdeal for audiobooks, explanatory videos, and documentaries. |
Integration CapabilitiesThe platform can easily integrate with various CRM systems, such as Salesforce and HubSpot, and other tools through its open API and Zapier integration. This enables businesses to streamline operations and automate tasks effortlessly |
Children VoicesIdeal for audiobooks, explanatory videos, and e-learning content. |
Scalability and PerformanceBland.ai is designed to handle high volumes of calls without compromising on performance. It scales efficiently to meet the demands of growing businesses, ensuring that customer service remains uninterrupted and effective even during peak times |
EmotionsPerfect for gaming, imaginative videos, and advertisements. |
Personalization OptionsBusinesses can create custom voice clones and set up tailored call routing based on customer characteristics or previous interactions. This level of personalization ensures that each customer interaction feels unique and customized |
Training VoicesAppropriate for training videos, learning and development (L&D), and e-learning. |
Real-Time Data InjectionThe platform allows for live data injection during calls, enabling the AI to provide real-time, accurate information based on specific customer data, thereby enhancing the relevance and effectiveness of each interaction |
Play AI vs Bland.AI Use Cases
Most apps in this space have similar use cases but you can compare Play AI vs Bland.AI use cases if you were looking for something unique.
Play AI Use Cases |
Bland.AI Use Cases |
|---|---|
AI AgentsBuild, launch, and train an AI virtual receptionist to answer all your phone calls instantly. Reduce cost on your front desk and improve efficiencies. |
Customer SupportHandling high volumes of customer inquiries and support requests can be challenging and resource-intensive. |
IVR SystemsCreate humanlike AI voice responses for IVR Systems |
Appointment SchedulingBusinesses need an efficient way to manage appointment bookings, cancellations, and rescheduling. |
Call CentersCreate the most reliable and knowledgeable call center staff. Also, adjust the agent to speak in a way that best represents your call center, or each client. |
Lead Qualification and SalesSales teams require a streamlined process to qualify leads and follow up on sales inquiries. |
Character Voice GeneratorCreate stunning voices for your characters in games, animation, and cartoons |
Order Processing and TrackingCustomers frequently inquire about order status, shipping details, and returns. |
Multi-Language SupportBusinesses serving a diverse customer base need to handle inquiries in multiple languages. |
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Interactive Voice Response (IVR) ReplacementTraditional IVR systems can be frustrating for customers due to rigid menus and long wait times. |
|
Survey and Feedback CollectionGathering customer feedback and conducting surveys can be time-consuming. |
|
Emergency Notifications and AlertsTimely dissemination of critical information during emergencies is crucial for businesses. |
Play AI vs Bland.AI Clients
See which companies trust Play AI & Bland.AI for all their generative AI needs.
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Play AI vs Bland.AI Reviews
See how Play AI vs Bland.AI stack up by what users think of them.
fantastic experience
amazing ai voice generator, and best customer support
Enhanced Voice Generation with Play.ht for your content
Play.ht impresses me with its extensive selection of lifelike voices, offering a range of accents and languages that truly elevate my/our content. The interface is intuitive, making it easy to convert text to speech seamlessly. This variety and ease of use are invaluable for creating diverse and engaging audio content. It´s perfect that each week it seems they add more voices and more languages.
A Powerful Platform
the ability to quickly produce publish quality audio using the platforms high quality AI voices
Good tool but often technical issues with no support
Have had several technical issues, and support can be slow in responding. I like the new realistic voiceovers but find it annoying that I have to select standard or the new realistic voiceovers on every creation. Should be selected once, and then down to the user to change.
Solid tools, needs improvements
Not very good at pronunciation. Many times we had to manually adjust to make the voice-over understandable.
Great tool with a lot of potential, though you need to do a lot of editing to make it sound good
he lack of ability to edit Ultra Realistic voice pronunciations/pace/tone.
Support client inexistant.
Support client inexistant. Cela fait plus d'une semaine que j'essaye de contacter le support client par mail, je n'ai encore jamais eu personne. De plus, depuis maintenant 2 jours impossible de me connecter et d'accéder à mon compte, j'ai la version payante et je m'inquiète de ne pas pouvoir me servir de cette plateforme ni pouvoir arrêter l'abonnement.
