Phonely.AI
Phonely.ai creates lifelike AI receptionists to enhance customer support, increase patient appointments, and eliminate hold times.
Talkie.AI
Talkie.ai’s medical voice assistants provide patients with a variety of automated self-service options when contacting healthcare providers.
About Phonely.AI
Phonely’s mission is to build technology that enhances customer support, enables doctors to see more patients, and ensures that no one is ever put on hold again. They achieve this by developing lifelike AI receptionists that can answer phones, schedule appointments, and provide world-class support to your customers.
Phonely provides comprehensive call management solutions, ensuring businesses never miss a call and eliminate lost revenue. As an AI receptionist, Phonely answers phones like a human, without ever forgetting information, having a bad day, or needing sleep.
Setting up Phonely is quick and easy; it connects to your website to build an agent in minutes and integrates seamlessly with your existing tools. Phonely can transfer calls, schedule appointments, take payments, and handle product returns, all in real-time during the call.
Developed by a team of Ph.D. AI researchers and audio engineers, Phonely leads in real-time, human-like phone support. It is built on industry-specific, custom language models designed for voice, enabling the creation of an agent that understands your business, tracks interactions, analyzes data, and improves responses over time.
Phonely caters to various industries, including photography studios, spa and wellness centers, fitness studios, barbershops, and landscaping services, by managing appointment bookings, inquiries, and availability.
Key features of Phonely include live appointment scheduling, automatic phone follow-ups to reduce no-shows, and an FAQ voice engine to answer common questions about pricing, hours, and locations, saving businesses valuable time and resources.
| Website: | https://phonely.ai/ |
|---|---|
| Founded in: | 2023 |
| Founder: | Nisal Ranasinghe, Will Bodewes |
| CEO: | Will Bodewes |
| Address: | San Jose , California, USA |
| Phone: | 1 4153389294 |
| Email: | [email protected] |
| Live Chat: | No |
About Talkie.AI
Talkie.ai’s medical voice assistants provide patients with a variety of automated self-service options when contacting healthcare providers.
Are patients tired of waiting on hold or leaving voicemails to communicate with their preferred healthcare provider? They can now say goodbye to traditional methods and welcome the future of patient interaction with the AI Voice Intelligent Intake system.
The AI voice assistant utilizes cutting-edge conversational voice technology to engage with patients seamlessly. Through natural language processing, it collects essential patient details, including symptoms, personal information, medication requests, and appointment details.
The benefits include an enhanced patient experience, as patients can interact with the AI Voicebot from the comfort of their homes, providing information in a conversational manner without the need for complex forms or calls. The system also reduces staff workload by automating the intake process, freeing up valuable time for staff members to focus on providing quality care. Additionally, it eliminates voicemails and hold times, ensuring prompt and efficient communication between patients and healthcare providers.
| Website: | https://talkie.ai/ |
|---|---|
| Founded in: | 2018 |
| Founder: | Paweł Lipiński, Ada Andruszkiewicz, Wojciech Przechodzeń |
| CEO: | Pawel Lipinski |
| Address: | Warsaw, Poland |
| Phone: | 813-966-2449 |
| Email: | [email protected] |
| Live Chat: | No |
Talkie.AI is a better alternative to Phonely.AI
We've compared price, features, voice samples, and more, and Talkie.AI is a better alternative to Phonely.AI
Compare Phonely.AI Product Suite vs Talkie.AI
If you are looking to invest in either Phonely.AI or Talkie.AI and are planning to scale, then it’s important to know who provides a comprehensive product suite.
- AI Answering Services
- AI Agent
Phonely.AI vs Talkie.AI Pricing
Compare Phonely.AI vs Talkie.AI subscription plans and pricing. Please check each website for the most updated information.
| Monthly Price | Yearly Price | |
| Starter | $34.99 | |
| Professional | $99.99 | |
| Business | $499.99 | |
| Enterprise | Contact Support |
| Monthly Price | Yearly Price | |
| Contact Support |
Phonely.AI vs Talkie.AI Features Comparison
A side-by-side comparison of Phonely.AI vs Talkie.AI features
Phonely.AI Features |
Talkie.AI Features |
|---|---|
24/7 AvailabilityPhonely ensures that all calls are answered round the clock, providing continuous support and ensuring that no potential patient or client is missed. |
24/7 Call AutomationTalkie.ai provides around-the-clock automation for routine patient calls, including appointment scheduling, prescription refills, and answering frequently asked questions. This ensures patients receive assistance any time they call, reducing the need for direct human interaction and improving efficiency. |
Human-Like ConversationsThe AI provides lifelike voice interactions, making conversations with customers and patients feel natural and engaging. |
Intelligent Front Door and Call SteeringThe AI-powered system uses natural language processing to understand patient inquiries and direct them to the appropriate department or service, enhancing the overall patient experience by reducing wait times and ensuring they reach the right resources quickly. |
Appointment SchedulingPhonely can handle all aspects of appointment scheduling, including booking, rescheduling, and sending reminders, helping to reduce no-show rates and keep schedules organized. |
Personalized Patient InteractionsBy integrating with Electronic Health Record (EHR) systems, Talkie.ai can recall key patient details, providing personalized interactions. This includes greeting returning callers by name and recalling previous appointment details, making conversations more engaging and efficient. |
Customizable Call HandlingBusinesses can customize how calls are handled by selecting voices, setting conversational styles, and integrating specific business protocols to ensure consistent and professional interactions. |
Multi-Language SupportThe AI voice assistant is fluent in multiple languages, allowing it to serve a diverse patient population effectively. This feature ensures that non-English speaking patients can access services without language barriers. |
Real-Time IntegrationsPhonely integrates seamlessly with various software tools, such as Google Calendar, Zapier, and CRM systems, allowing it to perform tasks like booking appointments and handling inquiries live during the call. |
Automated Data CollectionThe voice assistant can collect essential patient details such as symptoms, personal information, and medication requests, reducing the need for patients to leave voicemails or wait on hold. This information is then provided to the staff in a structured format, streamlining the intake process. |
HIPAA ComplianceFor healthcare practices, Phonely ensures full compliance with HIPAA regulations, safeguarding patient information and maintaining data security. |
Enhanced Security and ComplianceTalkie.ai is HIPAA compliant and has passed the SOC 2 Type I audit, ensuring that patient data is handled with the highest level of security and privacy practices. |
Analytics and ReportingThe platform provides detailed call transcriptions and AI-powered analytics, helping businesses gain insights into call performance and customer interactions to optimize their service. |
Customizable SolutionsThe system is highly customizable to meet the unique needs of different healthcare providers. During the setup phase, processes are tailored to match the specific requirements and workflows of each clinic. |
Cost-EffectivePhonely operates on a performance-based billing model, charging only for successful outcomes, such as booked appointments, which can result in significant cost savings compared to traditional reception services. |
Patient Engagement and RetentionThe AI assistant can promote patient self-service by encouraging the use of online portals and sending automated reminders for appointments, reducing no-show rates and improving patient adherence to scheduled visits. |
Automated Follow-UpsThe AI can automatically follow up with customers or patients to confirm appointments, gather feedback, and handle other routine tasks, freeing up staff time for more critical activities. |
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Voice CustomizationBusinesses can choose from a variety of voices and customize their tone to match their brand, enhancing the customer experience. |
Phonely.AI vs Talkie.AI Use Cases
Most apps in this space have similar use cases but you can compare Phonely.AI vs Talkie.AI use cases if you were looking for something unique.
Phonely.AI Use Cases |
Talkie.AI Use Cases |
|---|---|
24/7 Call Answering for Dental PracticesPhonely.ai ensures that all calls to a dental practice are answered at any time of day, providing continuous support for patients needing assistance, scheduling, or information. |
Appointment Scheduling and ManagementPatients often need to schedule, reschedule, or cancel appointments, which can lead to long hold times and increased workload for front desk staff. |
Appointment Scheduling and ManagementPhonely.ai handles the entire appointment scheduling process, from booking and confirming appointments to sending reminders and managing cancellations. This reduces administrative workload and minimizes appointment no-shows. |
Prescription Refill RequestsPatients need a convenient way to request prescription refills, often resulting in multiple phone calls and increased administrative work. |
Patient Intake and Information GatheringThe AI can conduct detailed patient intake during initial calls, collecting all necessary information and ensuring that the dental practice has accurate records for new patients. |
Answering Frequently Asked Questions (FAQ)Front desk staff spend significant time answering common questions about office hours, locations, services, and more. |
Automated Follow-Ups and RemindersPhonely.ai can automatically follow up with patients to confirm upcoming appointments, remind them of scheduled visits, and gather post-appointment feedback, ensuring a high level of patient engagement and satisfaction. |
Patient Data Collection and IntakeCollecting patient information over the phone can be time-consuming and prone to errors. |
Emergency Call HandlingFor dental practices offering emergency services, Phonely.ai can prioritize urgent calls and ensure that patients receive immediate attention, improving the practice's responsiveness and patient care. |
Intelligent Call RoutingPatients often struggle with navigating complex IVR systems to reach the correct department or person. |
Cost-Effective Call ManagementBy automating call handling and scheduling, Phonely.ai reduces the need for additional administrative staff, leading to significant cost savings for dental practices while maintaining high-quality patient service. |
Automated Appointment Reminders and Follow-UpsHigh no-show rates for appointments can disrupt clinic schedules and reduce efficiency. |
Multilingual SupportPhonely.ai provides support for multiple languages, helping dental practices serve a diverse patient base more effectively by communicating with patients in their preferred language. |
Patient Engagement and ActivationEncouraging patients to schedule regular checkups and follow preventive care recommendations can be challenging. |
Integration with Practice Management SoftwarePhonely.ai seamlessly integrates with existing practice management systems, ensuring that all patient interactions are recorded and managed efficiently within the practice’s workflow. |
Multilingual Support for Diverse Patient PopulationsClinics serving diverse populations need to communicate effectively with patients who speak different languages. |
Data Security and CompliancePhonely.ai is HIPAA-compliant, ensuring that all patient information is handled securely and in compliance with healthcare regulations, protecting patient privacy and data integrity. |
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Personalized Patient ExperienceThe AI can deliver a personalized experience by remembering patient preferences and past interactions, which enhances the overall patient satisfaction and loyalty to the dental practice. |
Phonely.AI vs Talkie.AI Reviews
See how Phonely.AI vs Talkie.AI stack up by what users think of them.
Phonely.AI not reviewed yet.
"Virtual Assistant of the Poznan City Hall"
They are primarily open to ideas and customer needs and maintain good relations with clients. The company provided us with comprehensive training in the use of the new tool, and frequent meetings prepared us to update the knowledge of the bot base on our own.
"New level of telephone customer service"
EVERYTHING! From the design, implementation, testing, and development of VoiceBOT with the Talkie.ai team, to the actual use of the platform, which is very intuitive.
"Increased our performance while reducing costs"
The Talkie platform is easy to use. Editing voicebot scripts is intuitive and requires no coding skills. This allows our experts to make adjustments to voicebots without the need for technical support.
