Phonely.AI
Phonely.ai creates lifelike AI receptionists to enhance customer support, increase patient appointments, and eliminate hold times.
Soundhound AI
Soundhound AI independent voice AI platform connects people to brands through customized conversational experiences, voice-enabling products and services.
About Phonely.AI
Phonely’s mission is to build technology that enhances customer support, enables doctors to see more patients, and ensures that no one is ever put on hold again. They achieve this by developing lifelike AI Receptionists that can answer phones, schedule appointments, and provide world-class support to your customers.
Phonely provides comprehensive AI Answering Service and AI phone call management solutions, ensuring businesses never miss a call and eliminate lost revenue. As an AI Receptionist, Phonely answers phones like a human, without ever forgetting information, having a bad day, or needing sleep.
Setting up Phonely is quick and easy; it connects to your website to build an agent in minutes and integrates seamlessly with your existing tools. Phonely can transfer calls, schedule appointments, take payments, and handle product returns, all in real-time during the call.
Developed by a team of Ph.D. AI researchers and audio engineers, Phonely leads in real-time, human-like phone support. It is built on industry-specific, custom AI IVR language models designed for voice, enabling the creation of an agent that understands your business, tracks interactions, analyzes data, and improves responses over time.
Phonely caters to various industries, including photography studios, spa and wellness centers, fitness studios, barbershops, and landscaping services, by managing appointment bookings, inquiries, and availability.
Key features of Phonely include live appointment scheduling, automatic phone follow-ups to reduce no-shows, an AI Telemarketing system, and an FAQ voice engine to answer common questions about pricing, hours, and locations, saving businesses valuable time and resources.
| Website: | https://phonely.ai/ |
|---|---|
| Founded in: | 2023 |
| Founder: | Nisal Ranasinghe, Will Bodewes |
| CEO: | Will Bodewes |
| Address: | San Jose , California, USA |
| Phone: | 1 4153389294 |
| Email: | [email protected] |
| Live Chat: | No |
About Soundhound AI
SoundHound’s independent voice AI platform enables brands to create customized conversational experiences that voice-enable products, services, and apps, while providing companies with valuable data and analytics for enhanced control and brand ownership of the customer experience.
SoundHound AI offers AI IVR, AI phone call, AI Answering Service, AI Receptionist, and AI Telemarketing solutions tailored to various industries,, delivering real business value by elevating customer experiences. These solutions improve user interactions, customer connections, and brand value through a truly conversational interface, ensuring a seamless and engaging experience for users.
Businesses can create a brand-owned user experience for their products or services, free from the interference of Big Tech, allowing for a more authentic connection with customers. By leveraging data analytics, companies can drive product improvements and create deeper, more personalized experiences, gaining valuable insights to enhance their offerings.
SoundHound AI supports 25 languages and understands regional accents and language variations, ensuring effective communication with users worldwide. With over a decade of development, SoundHound AI’s platform is revolutionary in its ability to understand speech and yet beautifully simple in its responses, providing a powerful and intuitive voice AI solution for businesses.
| Website: | https://www.soundhound.com/ |
|---|---|
| Founded in: | 2005 |
| Founder: | Keyvan Mohajer, Majid Emami, James Hom |
| CEO: | Keyvan Mohajer |
| Address: | Santa Clara, California, USA |
| Phone: | 1(408) 441-3200 |
| Email: | [email protected] |
| Live Chat: | Yes |
Compare Phonely.AI Product Suite vs Soundhound AI
If you are looking to invest in either Phonely.AI or Soundhound AI and are planning to scale, then it’s important to know who provides a comprehensive product suite.
- AI Answering Services
- Branded Wake Words
- Automatic Speech Recognition (ASR)
- Natural Language Understanding (NLU)
- Text-to-Speech (TTS)
- Suite of Connectivity Options
- Multiple Languages
- Automatic Content Recognition (ACR)
- Houndify Developer Platform
Phonely.AI vs Soundhound AI Pricing
Compare Phonely.AI vs Soundhound AI subscription plans and pricing. Please check each website for the most updated information.
| Monthly Price | Yearly Price | |
| Starter | $34.99 | |
| Professional | $99.99 | |
| Business | $499.99 | |
| Enterprise | Contact Support |
| Monthly Price | Yearly Price | |
| Contact Support |
Phonely.AI vs Soundhound AI Features Comparison
A side-by-side comparison of Phonely.AI vs Soundhound AI features
Phonely.AI Features |
Soundhound AI Features |
|---|---|
24/7 AvailabilityPhonely ensures that all calls are answered round the clock, providing continuous support and ensuring that no potential patient or client is missed. |
Speech-to-Meaning® TechnologyThis proprietary technology processes speech and interprets meaning simultaneously, delivering faster and more accurate results than traditional two-step processes. It ensures real-time comprehension and response, enhancing conversational experiences |
Human-Like ConversationsThe AI provides lifelike voice interactions, making conversations with customers and patients feel natural and engaging. |
Deep Meaning Understanding®SoundHound's AI can handle complex queries by understanding the user’s intent and addressing multiple questions in one interaction. This allows for nuanced and contextually relevant responses, improving the overall user experience |
Appointment SchedulingPhonely can handle all aspects of appointment scheduling, including booking, rescheduling, and sending reminders, helping to reduce no-show rates and keep schedules organized. |
Dynamic Interaction™The multimodal interface provides instant audiovisual feedback, enabling users to interact using both voice and touchscreen. This feature ensures that users receive real-time updates and can modify their queries dynamically |
Customizable Call HandlingBusinesses can customize how calls are handled by selecting voices, setting conversational styles, and integrating specific business protocols to ensure consistent and professional interactions. |
End-to-End Voice AI Tech StackSoundHound offers a comprehensive suite of voice AI technologies, including Automatic Speech Recognition (ASR), Natural Language Understanding (NLU), Text-to-Speech (TTS), and customizable wake words. This tech stack provides robust and scalable solutions for various applications |
Real-Time IntegrationsPhonely integrates seamlessly with various software tools, such as Google Calendar, Zapier, and CRM systems, allowing it to perform tasks like booking appointments and handling inquiries live during the call. |
Edge and Cloud ConnectivityThe platform supports on-device processing with optional cloud connectivity, ensuring high performance and data privacy. Users can access voice AI capabilities even without internet connectivity, making it suitable for diverse environments |
HIPAA ComplianceFor healthcare practices, Phonely ensures full compliance with HIPAA regulations, safeguarding patient information and maintaining data security. |
Custom Domains and CommandsBusinesses can create custom voice domains and commands tailored to their specific needs, allowing for highly personalized and effective voice interactions. This customization helps in delivering unique brand experiences |
Analytics and ReportingThe platform provides detailed call transcriptions and AI-powered analytics, helping businesses gain insights into call performance and customer interactions to optimize their service. |
Multilingual SupportSoundHound supports over 25 languages, catering to a global audience with diverse linguistic needs. This broad language support ensures that the AI can interact effectively with users worldwide |
Cost-EffectivePhonely operates on a performance-based billing model, charging only for successful outcomes, such as booked appointments, which can result in significant cost savings compared to traditional reception services. |
Vehicle IntelligenceThis domain enables users to access car manual information using natural speech, providing instant answers to questions about vehicle functionality, maintenance, and repairs. This feature enhances the in-car experience by making information easily accessible and hands-free |
Automated Follow-UpsThe AI can automatically follow up with customers or patients to confirm appointments, gather feedback, and handle other routine tasks, freeing up staff time for more critical activities. |
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Voice CustomizationBusinesses can choose from a variety of voices and customize their tone to match their brand, enhancing the customer experience. |
Phonely.AI vs Soundhound AI Use Cases
Most apps in this space have similar use cases but you can compare Phonely.AI vs Soundhound AI use cases if you were looking for something unique.
Phonely.AI Use Cases |
Soundhound AI Use Cases |
|---|---|
24/7 Call Answering for Dental PracticesPhonely.ai ensures that all calls to a dental practice are answered at any time of day, providing continuous support for patients needing assistance, scheduling, or information. |
Automotive Voice AssistantsEnhancing in-car user experience with hands-free, voice-activated controls. |
Appointment Scheduling and ManagementPhonely.ai handles the entire appointment scheduling process, from booking and confirming appointments to sending reminders and managing cancellations. This reduces administrative workload and minimizes appointment no-shows. |
Smart Device IntegrationVoice-enabling smart home devices and IoT products. |
Patient Intake and Information GatheringThe AI can conduct detailed patient intake during initial calls, collecting all necessary information and ensuring that the dental practice has accurate records for new patients. |
Customer Service and Contact CentersAutomating customer service inquiries and support tasks. |
Automated Follow-Ups and RemindersPhonely.ai can automatically follow up with patients to confirm upcoming appointments, remind them of scheduled visits, and gather post-appointment feedback, ensuring a high level of patient engagement and satisfaction. |
Restaurant Ordering SystemsStreamlining the ordering process in fast-casual and quick-service restaurants. |
Emergency Call HandlingFor dental practices offering emergency services, Phonely.ai can prioritize urgent calls and ensure that patients receive immediate attention, improving the practice's responsiveness and patient care. |
Hospitality ServicesEnhancing guest experiences in hotels and other hospitality settings. |
Cost-Effective Call ManagementBy automating call handling and scheduling, Phonely.ai reduces the need for additional administrative staff, leading to significant cost savings for dental practices while maintaining high-quality patient service. |
Mobile AppsProviding hands-free access and enhancing app functionality. |
Multilingual SupportPhonely.ai provides support for multiple languages, helping dental practices serve a diverse patient base more effectively by communicating with patients in their preferred language. |
Retail and E-commerceFacilitating voice-activated shopping and customer assistance. |
Integration with Practice Management SoftwarePhonely.ai seamlessly integrates with existing practice management systems, ensuring that all patient interactions are recorded and managed efficiently within the practice’s workflow. |
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Data Security and CompliancePhonely.ai is HIPAA-compliant, ensuring that all patient information is handled securely and in compliance with healthcare regulations, protecting patient privacy and data integrity. |
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Personalized Patient ExperienceThe AI can deliver a personalized experience by remembering patient preferences and past interactions, which enhances the overall patient satisfaction and loyalty to the dental practice. |
