Phonely.AI
Phonely.ai creates lifelike AI receptionists to enhance customer support, increase patient appointments, and eliminate hold times.
Goodcall
Boost your business with our AI phone assistant, designed to support you as you serve the community. Features include agent training, customizable responses, intelligent AI guidance, and seamless automation.
About Phonely.AI
Phonely’s mission is to build technology that enhances customer support, enables doctors to see more patients, and ensures that no one is ever put on hold again. They achieve this by developing lifelike AI receptionists that can answer phones, schedule appointments, and provide world-class support to your customers.
Phonely provides comprehensive call management solutions, ensuring businesses never miss a call and eliminate lost revenue. As an AI receptionist, Phonely answers phones like a human, without ever forgetting information, having a bad day, or needing sleep.
Setting up Phonely is quick and easy; it connects to your website to build an agent in minutes and integrates seamlessly with your existing tools. Phonely can transfer calls, schedule appointments, take payments, and handle product returns, all in real-time during the call.
Developed by a team of Ph.D. AI researchers and audio engineers, Phonely leads in real-time, human-like phone support. It is built on industry-specific, custom language models designed for voice, enabling the creation of an agent that understands your business, tracks interactions, analyzes data, and improves responses over time.
Phonely caters to various industries, including photography studios, spa and wellness centers, fitness studios, barbershops, and landscaping services, by managing appointment bookings, inquiries, and availability.
Key features of Phonely include live appointment scheduling, automatic phone follow-ups to reduce no-shows, and an FAQ voice engine to answer common questions about pricing, hours, and locations, saving businesses valuable time and resources.
| Website: | https://phonely.ai/ |
|---|---|
| Founded in: | 2023 |
| Founder: | Nisal Ranasinghe, Will Bodewes |
| CEO: | Will Bodewes |
| Address: | San Jose , California, USA |
| Phone: | 1 4153389294 |
| Email: | [email protected] |
| Live Chat: | No |
About Goodcall
Enhance your business operations with our AI phone assistant while you focus on serving the community. Features include agent training, customizable responses, intelligent AI guidance, and seamless automation.
| Website: | https://www.goodcall.com/ |
|---|---|
| Founded in: | 2021 |
| Founder: | Bob Summers |
| CEO: | Bob Summers |
| Address: | Cupertino, California, USA |
| Phone: | 1 650-684-1400 |
| Live Chat: | No |
Goodcall is a better alternative to Phonely.AI
We've compared price, features, voice samples, and more, and Goodcall is a better alternative to Phonely.AI
Compare Phonely.AI Product Suite vs Goodcall
If you are looking to invest in either Phonely.AI or Goodcall and are planning to scale, then it’s important to know who provides a comprehensive product suite.
- AI Answering Services
- AI Agent
Phonely.AI vs Goodcall Pricing
Compare Phonely.AI vs Goodcall subscription plans and pricing. Please check each website for the most updated information.
| Monthly Price | Yearly Price | |
| Starter | $34.99 | |
| Professional | $99.99 | |
| Business | $499.99 | |
| Enterprise | Contact Support |
| Monthly Price | Yearly Price | |
| Pro | $59 | $492 |
Phonely.AI vs Goodcall Features Comparison
A side-by-side comparison of Phonely.AI vs Goodcall features
Phonely.AI Features |
Goodcall Features |
|---|---|
24/7 AvailabilityPhonely ensures that all calls are answered round the clock, providing continuous support and ensuring that no potential patient or client is missed. |
24/7 Call HandlingThe AI agent answers calls round the clock, ensuring no call goes unanswered, boosting customer service and capturing every opportunity for your business. |
Human-Like ConversationsThe AI provides lifelike voice interactions, making conversations with customers and patients feel natural and engaging. |
Lead Capture and QualificationIt automates lead capture, qualifying and recording caller information, and sending alerts via email or SMS, which helps in prioritizing leads efficiently. |
Appointment SchedulingPhonely can handle all aspects of appointment scheduling, including booking, rescheduling, and sending reminders, helping to reduce no-show rates and keep schedules organized. |
Customizable SkillsYou can teach your AI agent custom responses based on common customer queries, and it can suggest new skills based on caller questions to continuously improve. |
Customizable Call HandlingBusinesses can customize how calls are handled by selecting voices, setting conversational styles, and integrating specific business protocols to ensure consistent and professional interactions. |
Appointment SchedulingThe agent can schedule appointments, manage bookings, and handle quote requests seamlessly. |
Real-Time IntegrationsPhonely integrates seamlessly with various software tools, such as Google Calendar, Zapier, and CRM systems, allowing it to perform tasks like booking appointments and handling inquiries live during the call. |
Integration with CRM and ToolsGoodcall easily integrates with CRM systems and other tools like Google Voice, Zapier, and Slack, enhancing workflow automation and data management. |
HIPAA ComplianceFor healthcare practices, Phonely ensures full compliance with HIPAA regulations, safeguarding patient information and maintaining data security. |
Automations and Workflow OptimizationThe AI triggers automation templates to streamline business processes, saving time and enhancing productivity. |
Analytics and ReportingThe platform provides detailed call transcriptions and AI-powered analytics, helping businesses gain insights into call performance and customer interactions to optimize their service. |
Detailed Call AnalysisEvery call is recorded, and detailed analysis is provided to understand customer needs better and refine responses. |
Cost-EffectivePhonely operates on a performance-based billing model, charging only for successful outcomes, such as booked appointments, which can result in significant cost savings compared to traditional reception services. |
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Automated Follow-UpsThe AI can automatically follow up with customers or patients to confirm appointments, gather feedback, and handle other routine tasks, freeing up staff time for more critical activities. |
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Voice CustomizationBusinesses can choose from a variety of voices and customize their tone to match their brand, enhancing the customer experience. |
Phonely.AI vs Goodcall Use Cases
Most apps in this space have similar use cases but you can compare Phonely.AI vs Goodcall use cases if you were looking for something unique.
Phonely.AI Use Cases |
Goodcall Use Cases |
|---|---|
24/7 Call Answering for Dental PracticesPhonely.ai ensures that all calls to a dental practice are answered at any time of day, providing continuous support for patients needing assistance, scheduling, or information. |
Customer Service EnhancementBusinesses like Hotworx have revolutionized their customer support by using Goodcall to handle thousands of calls, ensuring they never miss an opportunity to connect with customers and enhance productivity |
Appointment Scheduling and ManagementPhonely.ai handles the entire appointment scheduling process, from booking and confirming appointments to sending reminders and managing cancellations. This reduces administrative workload and minimizes appointment no-shows. |
Lead Capture and QualificationGoodcall captures detailed caller information and qualifies leads automatically, which helps businesses prioritize and respond to potential customers efficiently |
Patient Intake and Information GatheringThe AI can conduct detailed patient intake during initial calls, collecting all necessary information and ensuring that the dental practice has accurate records for new patients. |
Appointment SchedulingThe AI agent can schedule appointments, handle bookings, and manage quote requests seamlessly, offering options such as directing callers to a booking website, providing quick answers, transferring calls, or taking messages |
Automated Follow-Ups and RemindersPhonely.ai can automatically follow up with patients to confirm upcoming appointments, remind them of scheduled visits, and gather post-appointment feedback, ensuring a high level of patient engagement and satisfaction. |
Sales and Marketing SupportCompanies like Bye Junk have leveraged Goodcall to boost their monthly revenue by 25%, showing how the AI agent can drive sales growth by capturing and converting leads more effectively |
Emergency Call HandlingFor dental practices offering emergency services, Phonely.ai can prioritize urgent calls and ensure that patients receive immediate attention, improving the practice's responsiveness and patient care. |
Operational EfficiencyBusinesses like Midnight Cookie Co. have optimized their operations with Goodcall by automating call handling and message taking, which frees up human resources for other tasks and improves overall efficiency |
Cost-Effective Call ManagementBy automating call handling and scheduling, Phonely.ai reduces the need for additional administrative staff, leading to significant cost savings for dental practices while maintaining high-quality patient service. |
24/7 AvailabilityGoodcall provides round-the-clock call handling, ensuring that businesses never miss a call and can always engage with customers, leading to better service and higher customer satisfaction |
Multilingual SupportPhonely.ai provides support for multiple languages, helping dental practices serve a diverse patient base more effectively by communicating with patients in their preferred language. |
Integration with Existing SystemsGoodcall easily integrates with CRMs and other tools like Google Voice and Zapier, enhancing workflow automation and data management for businesses |
Integration with Practice Management SoftwarePhonely.ai seamlessly integrates with existing practice management systems, ensuring that all patient interactions are recorded and managed efficiently within the practice’s workflow. |
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Data Security and CompliancePhonely.ai is HIPAA-compliant, ensuring that all patient information is handled securely and in compliance with healthcare regulations, protecting patient privacy and data integrity. |
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Personalized Patient ExperienceThe AI can deliver a personalized experience by remembering patient preferences and past interactions, which enhances the overall patient satisfaction and loyalty to the dental practice. |
Phonely.AI vs Goodcall Reviews
See how Phonely.AI vs Goodcall stack up by what users think of them.
Phonely.AI not reviewed yet.
"It Was a good Experience With the help of GoodCall Costumers are really Happy"
Their on time Customer Services Their numerios Features. best part it is easy to use
Do not use Goodcall.com as they promise…
Do not use Goodcall.com as they promise new members a free account forever but now they have changed their access to the voicemail access which cannot be accessed with any ease or in my case I cannot access the callers messages after using and putting out this number on many platforms with now a useless number. Now I will to loose many callers which may have become clients. GoodCall.com is now useless and has broken their word in having a free account forever. They are asking for nearly $60 per month to now access the calls for a service that can be obtained for less than $10 a month. My communication with the company said they would charge me only after the 2nd month to get access to this number which is out on platforms for more than a year of using this number which now is destroyed by a company that has broken their word.
