Phonely.AI
Phonely.ai creates lifelike AI receptionists to enhance customer support, increase patient appointments, and eliminate hold times.
Answering.ai
Answering AI helps you impress your customers with a dedicated, always-available phone agent that handles calls 24/7, ensuring no call goes unanswered.
No agent sample available
About Phonely.AI
Phonely’s mission is to build technology that enhances customer support, enables doctors to see more patients, and ensures that no one is ever put on hold again. They achieve this by developing lifelike AI Receptionists that can answer phones, schedule appointments, and provide world-class support to your customers.
Phonely provides comprehensive AI Answering Service and AI phone call management solutions, ensuring businesses never miss a call and eliminate lost revenue. As an AI Receptionist, Phonely answers phones like a human, without ever forgetting information, having a bad day, or needing sleep.
Setting up Phonely is quick and easy; it connects to your website to build an agent in minutes and integrates seamlessly with your existing tools. Phonely can transfer calls, schedule appointments, take payments, and handle product returns, all in real-time during the call.
Developed by a team of Ph.D. AI researchers and audio engineers, Phonely leads in real-time, human-like phone support. It is built on industry-specific, custom AI IVR language models designed for voice, enabling the creation of an agent that understands your business, tracks interactions, analyzes data, and improves responses over time.
Phonely caters to various industries, including photography studios, spa and wellness centers, fitness studios, barbershops, and landscaping services, by managing appointment bookings, inquiries, and availability.
Key features of Phonely include live appointment scheduling, automatic phone follow-ups to reduce no-shows, an AI Telemarketing system, and an FAQ voice engine to answer common questions about pricing, hours, and locations, saving businesses valuable time and resources.
| Website: | https://phonely.ai/ |
|---|---|
| Founded in: | 2023 |
| Founder: | Nisal Ranasinghe, Will Bodewes |
| CEO: | Will Bodewes |
| Address: | San Jose , California, USA |
| Phone: | 1 4153389294 |
| Email: | [email protected] |
| Live Chat: | No |
About Answering.ai
Answering AI’s new enhanced model features a lifelike tone and prosody, designed to sound like a real AI Receptionist. It can send links via text (US only) or WhatsApp, ensuring quick and efficient interactions. The technology automatically detects the caller’s language and switches immediately.
One of the major benefits of having an AI phone call agent answering the phone for your business is that it is always available. The AI Receptionist never sleeps and can handle multiple calls simultaneously, making it affordable for all businesses by saving costs while keeping the business phone always available. It delights customers by providing instant responses, ensuring an exceptional experience for every caller.
Answering AI empowers small businesses and entrepreneurs with advanced conversational AI technology, similar to that used by large enterprises. Trained with thousands of real customer service calls, the AI can predict the best information to send to callers in real-time. The natural language processing algorithm understands and speaks like a real human during phone conversations. Additionally, the AI is easily customizable, allowing businesses to provide links to frequently asked questions, schedule appointments, take messages, and more, with the AI sending the information at the right time. It can also be integrated into AI IVR systems for even greater functionality, and is a powerful tool for AI Telemarketing, offering the ability to handle outreach and follow-up calls effectively.
| Website: | https://answering.ai/ |
|---|---|
| Live Chat: | Yes |
Compare Phonely.AI Product Suite vs Answering.ai
If you are looking to invest in either Phonely.AI or Answering.ai and are planning to scale, then it’s important to know who provides a comprehensive product suite.
- AI Answering Services
- Ai Agent
Phonely.AI vs Answering.ai Pricing
Compare Phonely.AI vs Answering.ai subscription plans and pricing. Please check each website for the most updated information.
| Monthly Price | Yearly Price | |
| Starter | $34.99 | |
| Professional | $99.99 | |
| Business | $499.99 | |
| Enterprise | Contact Support |
| Monthly Price | Yearly Price | |
| $199 |
Phonely.AI vs Answering.ai Features Comparison
A side-by-side comparison of Phonely.AI vs Answering.ai features
Phonely.AI Features |
Answering.ai Features |
|---|---|
24/7 AvailabilityPhonely ensures that all calls are answered round the clock, providing continuous support and ensuring that no potential patient or client is missed. |
Advanced AI technologyPowered by thousands of real customer service interactions, our AI can instantly predict and deliver the most relevant information to your caller. |
Human-Like ConversationsThe AI provides lifelike voice interactions, making conversations with customers and patients feel natural and engaging. |
Lifelike interactionsOur natural language processing algorithm is designed to understand and converse like a real human during phone interactions. |
Appointment SchedulingPhonely can handle all aspects of appointment scheduling, including booking, rescheduling, and sending reminders, helping to reduce no-show rates and keep schedules organized. |
Easily customizableProvide links to frequently asked questions, schedule appointments, take messages, and more. Our AI will send it at the perfect moment. |
Customizable Call HandlingBusinesses can customize how calls are handled by selecting voices, setting conversational styles, and integrating specific business protocols to ensure consistent and professional interactions. |
|
Real-Time IntegrationsPhonely integrates seamlessly with various software tools, such as Google Calendar, Zapier, and CRM systems, allowing it to perform tasks like booking appointments and handling inquiries live during the call. |
|
HIPAA ComplianceFor healthcare practices, Phonely ensures full compliance with HIPAA regulations, safeguarding patient information and maintaining data security. |
|
Analytics and ReportingThe platform provides detailed call transcriptions and AI-powered analytics, helping businesses gain insights into call performance and customer interactions to optimize their service. |
|
Cost-EffectivePhonely operates on a performance-based billing model, charging only for successful outcomes, such as booked appointments, which can result in significant cost savings compared to traditional reception services. |
|
Automated Follow-UpsThe AI can automatically follow up with customers or patients to confirm appointments, gather feedback, and handle other routine tasks, freeing up staff time for more critical activities. |
|
Voice CustomizationBusinesses can choose from a variety of voices and customize their tone to match their brand, enhancing the customer experience. |
Phonely.AI vs Answering.ai Use Cases
Most apps in this space have similar use cases but you can compare Phonely.AI vs Answering.ai use cases if you were looking for something unique.
Phonely.AI Use Cases |
Answering.ai Use Cases |
|---|---|
24/7 Call Answering for Dental PracticesPhonely.ai ensures that all calls to a dental practice are answered at any time of day, providing continuous support for patients needing assistance, scheduling, or information. |
Customer Service EnhancementAnswering.ai helps businesses provide instant, 24/7 customer support by answering common questions, taking messages, and directing calls. This ensures no call goes unanswered, improving customer satisfaction and engagement |
Appointment Scheduling and ManagementPhonely.ai handles the entire appointment scheduling process, from booking and confirming appointments to sending reminders and managing cancellations. This reduces administrative workload and minimizes appointment no-shows. |
Lead Capture and QualificationThe AI assistant captures caller information and qualifies leads automatically, helping businesses prioritize follow-ups and convert more leads into sales |
Patient Intake and Information GatheringThe AI can conduct detailed patient intake during initial calls, collecting all necessary information and ensuring that the dental practice has accurate records for new patients. |
Appointment SchedulingAnswering.ai can schedule appointments, send reminders, and manage booking requests efficiently. This feature is particularly useful for businesses like clinics, salons, and service providers that rely on appointment-based interactions |
Automated Follow-Ups and RemindersPhonely.ai can automatically follow up with patients to confirm upcoming appointments, remind them of scheduled visits, and gather post-appointment feedback, ensuring a high level of patient engagement and satisfaction. |
Multi-Language SupportWith multi-language capabilities, Answering.ai can cater to a diverse customer base, handling calls in various languages and ensuring effective communication regardless of the caller's language preference |
Emergency Call HandlingFor dental practices offering emergency services, Phonely.ai can prioritize urgent calls and ensure that patients receive immediate attention, improving the practice's responsiveness and patient care. |
Operational EfficiencyBy automating routine call handling tasks, Answering.ai allows businesses to free up human resources for more complex tasks, thereby improving overall operational efficiency |
Cost-Effective Call ManagementBy automating call handling and scheduling, Phonely.ai reduces the need for additional administrative staff, leading to significant cost savings for dental practices while maintaining high-quality patient service. |
Integration with Existing SystemsAnswering.ai integrates seamlessly with CRM systems and other business tools, enabling smooth data flow and enhancing workflow automation |
Multilingual SupportPhonely.ai provides support for multiple languages, helping dental practices serve a diverse patient base more effectively by communicating with patients in their preferred language. |
|
Integration with Practice Management SoftwarePhonely.ai seamlessly integrates with existing practice management systems, ensuring that all patient interactions are recorded and managed efficiently within the practice’s workflow. |
|
Data Security and CompliancePhonely.ai is HIPAA-compliant, ensuring that all patient information is handled securely and in compliance with healthcare regulations, protecting patient privacy and data integrity. |
|
Personalized Patient ExperienceThe AI can deliver a personalized experience by remembering patient preferences and past interactions, which enhances the overall patient satisfaction and loyalty to the dental practice. |
