Perplexity AI is an AI research platform that provides in-depth analysis and insights on various topics.
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Smith.ai seamlessly combines artificial intelligence with human intelligence to deliver 24/7 customer engagement services.
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Perplexity AI is a research tool and conversational search engine powered by AI-chatbot technology, launched in 2022. It responds to queries using natural language predictive text, drawing data from web sources and incorporating citations directly into its responses. This approach not only provides users with immediate answers but also allows them to verify the information seamlessly.
The platform operates on a freemium model. The free version uses the Perplexity model, which combines OpenAI’s GPT-3.5 with a proprietary large language model (LLM) that includes advanced natural language processing (NLP) capabilities. For those needing more robust features, Perplexity Pro offers access to superior models such as GPT-4, Claude 3, Mistral Large, Llama 3, and an experimental Perplexity Model, designed for more complex inquiries.
Perplexity AI supports around 10 million monthly users, fulfilling a wide range of needs from simple fact checks to comprehensive research. The user interface is straightforward, ensuring that everyone from students to professionals can easily navigate and utilize the platform effectively.
Perplexity AI simplifies the process of obtaining reliable, well-rounded answers across various topics, thus enhancing users’ ability to quickly gather and use information for academic, professional, or personal purposes. This tool bridges the gap between complex data and practical usability, making it an indispensable resource for anyone seeking quick and accurate information.
Website: | https://www.perplexity.ai/ |
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Founded in: | 2022, August |
Founder: | Andy Konwinski, Denis Yarats, Johnny Ho, Aravind Srinivas |
CEO: | Aravind Srinivas |
Address: | San Francisco, California, USA |
Email: | [email protected] |
Live Chat: | Yes |
Smith AI leverages both AI and human expertise to provide round-the-clock customer engagement, utilizing live agents based in North America to enhance lead capture and conversion.
Website: | https://smith.ai/ |
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Founded in: | 2015 |
Founder: | Aaron Lee, Justin Maxwell |
CEO: | Aaron Lee |
Address: | Palo Alto, California, USA |
Phone: | (650) 727-6484 |
Email: | [email protected] |
Live Chat: | Yes |
We've compared price, features, voice samples, and more, and Smith AI is a better alternative to Perplexity AI
If you are looking to invest in either Perplexity AI or Smith AI and are planning to scale, then it’s important to know who provides a comprehensive product suite.
Compare Perplexity AI vs Smith AI subscription plans and pricing. Please check each website for the most updated information.
Monthly Price | Yearly Price | |
Usage Based Pricing |
Monthly Price | Yearly Price | |
Web Chat: À la carte | $10 | |
Web Chat: Starter | $140 | |
Web Chat: Basic | $300 | |
Web Chat: Pro | $600 |
A side-by-side comparison of Perplexity AI vs Smith AI features
Perplexity AI Features |
Smith AI Features |
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Answering QuestionsEffortlessly find answers, craft code, and summarize content from up-to-date sources—all in one place. |
Live chat agentsLive agents work in tandem with AI so conversations are handled efficiently, 24/7. |
Exploring Topics in DepthDiscover and learn with Perplexity's Copilot, a guided AI search tool designed to deepen your understanding of any topic. |
Online dashboardAccess invoices, view playbooks, and train your AI chatbot with Q&A in your online dashboard. |
Organizing Your LibraryEasily categorize your Threads into Collections by project or topic, inviting collaborators and managing privacy settings with a few clicks. |
Custom branding & colorsChoose how your chat widget looks on your website so it matches your brand design. |
Interacting with Your DataQuery your files and search the web without leaving the platform, giving you a comprehensive view of your projects in one unified space. |
Mobile-optimizedOur chat widget works on every device and browser — computer, tablet, or phone. |
Google AnalyticsSync chat data directly into your Google Analytics account for streamlined reporting. |
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AI technologyOur proprietary live chat technology enables agents to offer exceptional service to clients. |
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Proactive chatPrompt visitors to engage in a conversation immediately, or after 15, 30, or 60 seconds. |
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Custom placementChoose where your chat widget is displayed — site-wide or just on specific pages. |
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Chat transcriptsView full chat transcripts of all conversations between our agents and your customers. |
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Custom knowledge baseBuild a knowledge base that immediately answers common questions from customers. |
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Text notificationsGet notified on your phone with a text message every time a new chat occurs. |
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Real-time translationWe leverage neural network AI to instantly translate chats between English and Spanish. |
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Chat insight & metadataAccess real-time chat analytics and full transcripts available in every client dashboard. |
Most apps in this space have similar use cases but you can compare Perplexity AI vs Smith AI use cases if you were looking for something unique.
Perplexity AI Use Cases |
Smith AI Use Cases |
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Search Smart—Keywords or File Upload, Your CallEither upload a file for comprehensive context or search with a few keywords; Perplexity adapts to your needs and provides precise answers. |
Virtual Receptionist ServicesSmith.ai provides virtual receptionists who handle incoming calls and messages. This service helps businesses manage call volume efficiently, ensuring that every inquiry or customer interaction is handled promptly and professionally. This is ideal for businesses that require constant customer interaction but may not have the resources to maintain a full-time reception staff. |
Personalize through Your AI ProfileTweak settings such as language, output format, and tone, making Perplexity more tailored to your preferences with every adjustment. |
Outbound Calling and Sales DevelopmentUtilizing Smith.ai for outbound calls helps businesses in lead generation and customer outreach efforts. The service includes initiating contact with potential clients, qualifying leads, scheduling appointments, and even following up on leads, which helps in increasing conversion rates and optimizing the sales process. |
Customize Your Privacy and Collaborate with CollectionsYour Threads are private by default, but you can easily go public with a click on "Share." Collaborate using Threads and Collections, customizing them for teamwork or joint research. |
Web Chat ServicesSmith.ai's web chat services combine AI-driven chatbots and live chat capabilities to engage website visitors effectively. This dual approach ensures that potential clients receive immediate assistance, improving lead capture and customer satisfaction rates. |
Lead Intake and QualificationThrough both inbound and outbound services, Smith.ai helps businesses qualify leads, ensuring that only the most promising prospects are forwarded to the sales team. This streamlines the sales process and improves the efficiency of lead management. |
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After-Hours and Overflow Call HandlingSmith.ai offers after-hours support and overflow call handling, ensuring that businesses do not miss important calls outside of regular business hours or during peak periods. This service is crucial for maintaining a high level of customer service and capturing every potential business opportunity. |
See which companies trust Perplexity AI & Smith AI for all their generative AI needs.
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See how Perplexity AI vs Smith AI stack up by what users think of them.
The simple question format makes prompt building incredibly simple, but it is the multi-layered responses where the power lies.
I was able to search for specific topics with sources. Instead of throwing random information, Perplexity shows where the information is taken, from its source, and I'm able to verify if the source is from a reliable website. While searching for writing content or searching about certain research topics finding sources is almost important and Perplexity does it better. It's easy to use on PC and Mobile and its UI is very user friendly. Perplexity can be used and relied up on everyday for extensive search and writing.
In this AI Tool i have noticed that this tool gives the urls that will give you the exact summary about the topic that you search for and provide you the source from which you can get more details about it not like the other ai tools which give you only response and not provide the source from where it got the data and summarize it.its solutions can be integrated easily on the platform.It is easy to use you just need to write your query and it will provide you the solution ,you can implement the solutions provided from it .I used this software frequently whenever i need accurate and fast solutions.Till now i have taken the help from their customer support and got the right guidance and support.
I do not like that is programmed to follow a certain ideology that is very left. Test with the topic eg open border policy. The systems prefers that the user agrees with it. That seems pure ideology to the left. You.com is far more neutral realizing where it comes from.
So how do the companies who have posted the imformation that this app collects, survive? I the sources sites don't get eyeballs and the resulting ad dollars, how do they keep providing the content so crucial to this app?
Perplexity does assemble the available information from search engines, but the search results are very poor. It isn't Perlexity's fault, it is the fault of the online information itself being false. During a sizable test of Perplexity it was found that its answers were incorrect, plus it copied-pasted information that was way-way-bogus. The bogus information is only found on garbage websites (which are often ranked high), and is not found on professional and technical websites (which are often ranked low). A person would find much better information by simply using DDG or Google, and simply scroll down to find websites that have legit information.
One of the best features of Smith.Ai software is their integration with our CRM, Wealthbox. They are able to send a one way push of information which will add the caller as a contact, publish the call notes that are duplicated on the dashboard, and also add their appointment to our calendar. This has been a big time saver for the admin staff who used to manually input all of that.
Smith.AI helps our busy law firm provide best-in-class legal services by always having a competent person able to answer phone calls professionally. They save us valuable time by weeding out spam and unqualified leads, scheduling potential new clients for initial consults, and helping existing clients get in touch with the right team member as efficiently as possible.
They are responsive and they allow you to provide them with your own script.
Tried them and have used this company for over two years, yet they were dropping the ball all the time and we lost a lot of business and a lot of clients and time so finally left and using another service this time US based agents …so do yourself a favor and spare yourself the aggravation that we have experienced; tried working it out patiently to no avail. After we switched to a different U.S. based answering service with a U.S based representatives we have not had any issues. All calls are now handled perfectly. Wished left smith sooner than we did.
HORRIBLE!!!! Probably the worst company I have ever interacted with. I'm not a scorned customer - there is no event where they rubbed me the wrong way. I've worked with them for over a year and it's been a parade of incompetence the entire time. They have wasted our ad budget, lost customers for us, and wasted hours of our time. Please do not make the mistake of selecting them, as once you do there are real switching costs. We've been so busy with our business we haven't had time to switch, but I promise you we will. Stay away!!!