Perplexity AI is an AI research platform that provides in-depth analysis and insights on various topics.
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Convoso is a contact center solution provider that accelerates lead engagement with continuous innovations in dialer and AI technologies, helping businesses reach more leads faster.
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Perplexity AI is a research tool and conversational search engine powered by AI-chatbot technology, launched in 2022. It responds to queries using natural language predictive text, drawing data from web sources and incorporating citations directly into its responses. This approach not only provides users with immediate answers but also allows them to verify the information seamlessly.
The platform operates on a freemium model. The free version uses the Perplexity model, which combines OpenAI’s GPT-3.5 with a proprietary large language model (LLM) that includes advanced natural language processing (NLP) capabilities. For those needing more robust features, Perplexity Pro offers access to superior models such as GPT-4, Claude 3, Mistral Large, Llama 3, and an experimental Perplexity Model, designed for more complex inquiries.
Perplexity AI supports around 10 million monthly users, fulfilling a wide range of needs from simple fact checks to comprehensive research. The user interface is straightforward, ensuring that everyone from students to professionals can easily navigate and utilize the platform effectively.
Perplexity AI simplifies the process of obtaining reliable, well-rounded answers across various topics, thus enhancing users’ ability to quickly gather and use information for academic, professional, or personal purposes. This tool bridges the gap between complex data and practical usability, making it an indispensable resource for anyone seeking quick and accurate information.
Website: | https://www.perplexity.ai/ |
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Founded in: | 2022, August |
Founder: | Andy Konwinski, Denis Yarats, Johnny Ho, Aravind Srinivas |
CEO: | Aravind Srinivas |
Address: | San Francisco, California, USA |
Email: | [email protected] |
Live Chat: | Yes |
Convoso is a contact center solution provider that enhances business outreach by accelerating lead engagement through continuous innovations in dialer and AI technologies.
Website: | https://www.convoso.com/ |
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Founded in: | 2006 |
Founder: | Nima Hakimi, Bobby Hakimi, Ari Rashti |
CEO: | Nima Hakimi |
Address: | Los Angeles, California, USA |
Phone: | 1 (866) 788-4908 |
Email: | [email protected] |
Live Chat: | Yes |
We've compared price, features, voice samples, and more, and Perplexity AI is a better alternative to Convoso
If you are looking to invest in either Perplexity AI or Convoso and are planning to scale, then it’s important to know who provides a comprehensive product suite.
Compare Perplexity AI vs Convoso subscription plans and pricing. Please check each website for the most updated information.
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A side-by-side comparison of Perplexity AI vs Convoso features
Perplexity AI Features |
Convoso Features |
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Answering QuestionsEffortlessly find answers, craft code, and summarize content from up-to-date sources—all in one place. |
Multiple Dialing ModesConvoso supports predictive, power, progressive, and preview dialing modes, allowing businesses to choose the most efficient dialing method based on their specific needs |
Exploring Topics in DepthDiscover and learn with Perplexity's Copilot, a guided AI search tool designed to deepen your understanding of any topic. |
Skills-Based RoutingThis feature ensures calls are directed to the most qualified agents based on their skills and expertise, improving call handling efficiency and customer satisfaction |
Organizing Your LibraryEasily categorize your Threads into Collections by project or topic, inviting collaborators and managing privacy settings with a few clicks. |
Caller ID Reputation ManagementConvoso helps manage and monitor caller IDs to reduce the risk of calls being flagged as spam, thereby increasing contact rates and maintaining high call quality |
Interacting with Your DataQuery your files and search the web without leaving the platform, giving you a comprehensive view of your projects in one unified space. |
Dynamic ScriptingThe platform provides customizable scripts that adapt in real-time during calls, helping agents respond effectively to various scenarios and stay compliant with regulations |
Omnichannel SupportConvoso integrates multiple communication channels, including voice, SMS, and email, enabling synchronized customer engagement across different platforms |
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Advanced Reporting and AnalyticsConvoso offers highly customizable dashboards and reporting tools that provide real-time insights into call center performance, helping businesses make data-driven decisions to optimize their operations |
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Answering Machine DetectionWith up to 97% accuracy, this feature ensures agents spend more time talking to live leads by filtering out calls that go to voicemail |
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Compliance ToolsConvoso includes tools to ensure compliance with TCPA and other regulations, helping businesses avoid legal issues while maintaining efficient call operations |
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Smart Voicemail DropThis feature allows strategic voicemail drops based on call cadence, maximizing the likelihood of callbacks and improving lead engagement |
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Integration with Third-Party ApplicationsConvoso's open API allows seamless integration with major third-party applications, enhancing the functionality and flexibility of the contact center software |
Most apps in this space have similar use cases but you can compare Perplexity AI vs Convoso use cases if you were looking for something unique.
Perplexity AI Use Cases |
Convoso Use Cases |
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Search Smart—Keywords or File Upload, Your CallEither upload a file for comprehensive context or search with a few keywords; Perplexity adapts to your needs and provides precise answers. |
Sales and Lead GenerationConvoso excels in accelerating sales processes and improving lead generation efforts by automating initial outreach, qualifying leads, and scheduling appointments. |
Personalize through Your AI ProfileTweak settings such as language, output format, and tone, making Perplexity more tailored to your preferences with every adjustment. |
Customer Service AutomationThe platform's AI capabilities enable businesses to provide 24/7 customer support, handling routine inquiries and freeing up human agents to tackle more complex issues. |
Customize Your Privacy and Collaborate with CollectionsYour Threads are private by default, but you can easily go public with a click on "Share." Collaborate using Threads and Collections, customizing them for teamwork or joint research. |
Appointment SchedulingConvoso can manage appointment bookings and reminders, reducing no-shows and ensuring efficient scheduling. |
Healthcare EngagementFor healthcare providers, Convoso can automate patient interactions, schedule appointments, send reminders, and handle follow-ups, improving patient engagement and reducing administrative burdens. |
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Compliance ManagementWith features designed to ensure compliance with various regulations, Convoso helps businesses maintain adherence to legal requirements while optimizing their call center operations. |
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Omnichannel MarketingBusinesses can leverage Convoso’s support for multiple communication channels to run comprehensive marketing campaigns that engage leads through their preferred medium. |
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Insurance and Financial ServicesConvoso assists in pre-qualifying clients, scheduling consultations, and managing client follow-ups, enhancing efficiency and customer satisfaction in these sectors. |
See how Perplexity AI vs Convoso stack up by what users think of them.
The simple question format makes prompt building incredibly simple, but it is the multi-layered responses where the power lies.
I was able to search for specific topics with sources. Instead of throwing random information, Perplexity shows where the information is taken, from its source, and I'm able to verify if the source is from a reliable website. While searching for writing content or searching about certain research topics finding sources is almost important and Perplexity does it better. It's easy to use on PC and Mobile and its UI is very user friendly. Perplexity can be used and relied up on everyday for extensive search and writing.
In this AI Tool i have noticed that this tool gives the urls that will give you the exact summary about the topic that you search for and provide you the source from which you can get more details about it not like the other ai tools which give you only response and not provide the source from where it got the data and summarize it.its solutions can be integrated easily on the platform.It is easy to use you just need to write your query and it will provide you the solution ,you can implement the solutions provided from it .I used this software frequently whenever i need accurate and fast solutions.Till now i have taken the help from their customer support and got the right guidance and support.
I do not like that is programmed to follow a certain ideology that is very left. Test with the topic eg open border policy. The systems prefers that the user agrees with it. That seems pure ideology to the left. You.com is far more neutral realizing where it comes from.
So how do the companies who have posted the imformation that this app collects, survive? I the sources sites don't get eyeballs and the resulting ad dollars, how do they keep providing the content so crucial to this app?
Perplexity does assemble the available information from search engines, but the search results are very poor. It isn't Perlexity's fault, it is the fault of the online information itself being false. During a sizable test of Perplexity it was found that its answers were incorrect, plus it copied-pasted information that was way-way-bogus. The bogus information is only found on garbage websites (which are often ranked high), and is not found on professional and technical websites (which are often ranked low). A person would find much better information by simply using DDG or Google, and simply scroll down to find websites that have legit information.
I appreciate how you can set appointments to make calls, and then the call will be served up to you at the correct time. It is user friendly on the front end, and I use this software every day. Customer support is very responsive. I cannot speak to the ease of implementation and integration because I am a front end user.
Great product...especially for working through a bulk of data with a smaller staff. We can't wait to see what a bigger team can do with it!
The product is reliable and persistent. Downtimes are extremely rare and quickly resolved. I use daily and it is mostly used as an outbound dialer and I'm never sitting around waiting long for the next call.