Perplexity AI
Perplexity AI is an AI research platform that provides in-depth analysis and insights on various topics.
No agent sample available
Calldesk.AI
Calldesk automates repetitive customer service calls with AI voice agents, enhancing productivity and customer satisfaction while freeing up human agents for more valuable interactions.
About Perplexity AI
Perplexity AI is a research tool and conversational search engine powered by AI-chatbot technology, launched in 2022. It responds to queries using natural language predictive text, drawing data from web sources and incorporating citations directly into its responses. This approach not only provides users with immediate answers but also allows them to verify the information seamlessly.
The platform operates on a freemium model. The free version uses the Perplexity model, which combines OpenAI’s GPT-3.5 with a proprietary large language model (LLM) that includes advanced natural language processing (NLP) capabilities. For those needing more robust features, Perplexity Pro offers access to superior models such as GPT-4, Claude 3, Mistral Large, Llama 3, and an experimental Perplexity Model, designed for more complex inquiries.
Perplexity AI supports around 10 million monthly users, fulfilling a wide range of needs from simple fact checks to comprehensive research. The user interface is straightforward, ensuring that everyone from students to professionals can easily navigate and utilize the platform effectively.
Perplexity AI simplifies the process of obtaining reliable, well-rounded answers across various topics, thus enhancing users’ ability to quickly gather and use information for academic, professional, or personal purposes. This tool bridges the gap between complex data and practical usability, making it an indispensable resource for anyone seeking quick and accurate information.
| Website: | https://www.perplexity.ai/ |
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| Founded in: | 2022, August |
| Founder: | Andy Konwinski, Denis Yarats, Johnny Ho, Aravind Srinivas |
| CEO: | Aravind Srinivas |
| Address: | San Francisco, California, USA |
| Email: | [email protected] |
| Live Chat: | Yes |
About Calldesk.AI
Calldesk has revolutionized customer service for businesses by leveraging AI-powered voice agents. Automate repetitive customer service calls with AI IVR, AI Receptionist, and AI Answering Service, allowing your teams to focus on high-touch interactions and improve customer satisfaction. By digitizing inbound AI phone call interactions, simple requests can be processed without involving human agents, thus increasing productivity. Automation helps divide the cost of handling calls and manage conversations either partially or end-to-end, making it easier to absorb call spikes with 24/7 voice agent support.
This approach frees up your team’s time for more valuable interactions, saving thousands of work hours by automating low-value tasks and improving team well-being. It also creates a memorable customer experience, turning unsatisfied customers into brand ambassadors. Empower your customers with a self-service phone channel that provides 24/7 availability, removing irritants from their journey and boosting overall satisfaction.
Enhance your contact center by combining human and AI capabilities, such as AI Telemarketing, to offer the best experience to callers, maximizing team productivity, and exceeding operational goals. This transformation not only differentiates your brand but also creates long-lasting memorable experiences for your customers.
| Website: | https://calldesk.ai/ |
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| Founded in: | 2015 |
| Founder: | Vincent Gire, Aimé Dushimire |
| CEO: | Vincent Gire |
| Address: | rue de Ponthieu, Paris, France |
| Phone: | 33 (0)1 86 26 99 01 |
| Email: | [email protected] |
| Live Chat: | No |
Perplexity AI is a better alternative to Calldesk.AI
We've compared price, features, voice samples, and more, and Perplexity AI is a better alternative to Calldesk.AI
Compare Perplexity AI Product Suite vs Calldesk.AI
If you are looking to invest in either Perplexity AI or Calldesk.AI and are planning to scale, then it’s important to know who provides a comprehensive product suite.
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Perplexity AI vs Calldesk.AI Pricing
Compare Perplexity AI vs Calldesk.AI subscription plans and pricing. Please check each website for the most updated information.
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Perplexity AI vs Calldesk.AI Features Comparison
A side-by-side comparison of Perplexity AI vs Calldesk.AI features
Perplexity AI Features |
Calldesk.AI Features |
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Answering QuestionsEffortlessly find answers, craft code, and summarize content from up-to-date sources—all in one place. |
Natural Language Processing (NLP)Calldesk’s AI voice agents leverage advanced NLP to understand and process natural language, allowing for smooth, conversational interactions with callers. This ensures that callers are understood and directed appropriately without the need for complex menu systems |
Exploring Topics in DepthDiscover and learn with Perplexity's Copilot, a guided AI search tool designed to deepen your understanding of any topic. |
Quick DeploymentCalldesk voice agents can be deployed in a matter of days, not months. This rapid setup is made possible through an ergonomic Studio platform, which simplifies the building and deployment process |
Organizing Your LibraryEasily categorize your Threads into Collections by project or topic, inviting collaborators and managing privacy settings with a few clicks. |
Cost EfficiencyThe AI voice agents significantly reduce the cost per call by automating repetitive tasks and handling large volumes of calls efficiently. This allows human agents to focus on more complex, high-value interactions |
Interacting with Your DataQuery your files and search the web without leaving the platform, giving you a comprehensive view of your projects in one unified space. |
High Understanding RateThe platform uses a best-of-breed architecture to achieve high comprehension rates, even in challenging scenarios involving accents, breaks, or ambient noise. This ensures that conversations remain smooth and effective |
Real-Time Monitoring and SupervisionThe Calldesk Studio provides tools for monitoring and supervising voice agents. Users can access detailed statistics, read call transcripts, and quickly adapt the behavior of voice agents to meet daily challenges and improve performance |
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Multi-Language SupportCalldesk’s technology supports 29 languages natively, making it a versatile solution for businesses with a global customer base. This feature ensures that customers can interact with the voice agents in their preferred language |
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Pre-Optimized Use CasesThe platform offers a variety of pre-optimized use cases based on millions of real-life conversations. These include caller identification, natural language IVR, appointment scheduling, customer file follow-up, and more. This helps businesses quickly implement effective solutions tailored to their specific needs |
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Seamless Handover to Human AgentsWhen the AI voice agent encounters a query it cannot handle, it seamlessly hands over the call to a human agent, ensuring continuity and maintaining a high level of customer satisfaction |
Perplexity AI vs Calldesk.AI Use Cases
Most apps in this space have similar use cases but you can compare Perplexity AI vs Calldesk.AI use cases if you were looking for something unique.
Perplexity AI Use Cases |
Calldesk.AI Use Cases |
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Search Smart—Keywords or File Upload, Your CallEither upload a file for comprehensive context or search with a few keywords; Perplexity adapts to your needs and provides precise answers. |
Caller IdentificationQuickly identifying callers to access their accounts and provide personalized service. |
Personalize through Your AI ProfileTweak settings such as language, output format, and tone, making Perplexity more tailored to your preferences with every adjustment. |
Natural Language IVREliminating the need for complex and tedious number-based IVR systems. |
Customize Your Privacy and Collaborate with CollectionsYour Threads are private by default, but you can easily go public with a click on "Share." Collaborate using Threads and Collections, customizing them for teamwork or joint research. |
Demand PrequalificationGathering key information from callers before transferring them to a human agent. |
FAQ HandlingManaging high volumes of calls about simple, recurring questions. |
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Appointment SchedulingAutomating the process of booking, rescheduling, or canceling appointments. |
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Customer File Follow-UpProviding updates on the status of orders, files, or packages without human intervention. |
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Insurance Claim ProcessingSupporting insured callers with immediate assistance during claim processes. |
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Repayment SimulationHelping customers understand their repayment options and conditions. |
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Support Ticket CreationAutomating the creation of support tickets for customer service issues. |
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Call Spike ManagementHandling high call volumes during peak times without overloading human agents. |
Perplexity AI vs Calldesk.AI Reviews
See how Perplexity AI vs Calldesk.AI stack up by what users think of them.
"An intuitive and enticing way to use AI to boost knowledge"
The simple question format makes prompt building incredibly simple, but it is the multi-layered responses where the power lies.
"Great AI tool to get the information from the source"
I was able to search for specific topics with sources. Instead of throwing random information, Perplexity shows where the information is taken, from its source, and I'm able to verify if the source is from a reliable website. While searching for writing content or searching about certain research topics finding sources is almost important and Perplexity does it better. It's easy to use on PC and Mobile and its UI is very user friendly. Perplexity can be used and relied up on everyday for extensive search and writing.
"Awesome experience of using this AI tools"
In this AI Tool i have noticed that this tool gives the urls that will give you the exact summary about the topic that you search for and provide you the source from which you can get more details about it not like the other ai tools which give you only response and not provide the source from where it got the data and summarize it.its solutions can be integrated easily on the platform.It is easy to use you just need to write your query and it will provide you the solution ,you can implement the solutions provided from it .I used this software frequently whenever i need accurate and fast solutions.Till now i have taken the help from their customer support and got the right guidance and support.
I do not like that is programmed to…
I do not like that is programmed to follow a certain ideology that is very left. Test with the topic eg open border policy. The systems prefers that the user agrees with it. That seems pure ideology to the left. You.com is far more neutral realizing where it comes from.
So how do the companies who have posted…
So how do the companies who have posted the imformation that this app collects, survive? I the sources sites don't get eyeballs and the resulting ad dollars, how do they keep providing the content so crucial to this app?
Perplexity Copies False Information from Websites
Perplexity does assemble the available information from search engines, but the search results are very poor. It isn't Perlexity's fault, it is the fault of the online information itself being false. During a sizable test of Perplexity it was found that its answers were incorrect, plus it copied-pasted information that was way-way-bogus. The bogus information is only found on garbage websites (which are often ranked high), and is not found on professional and technical websites (which are often ranked low). A person would find much better information by simply using DDG or Google, and simply scroll down to find websites that have legit information.
Calldesk.AI not reviewed yet.
