Experience our 24/7 live answering service with 100% US-based receptionists. Enjoy flexible call handling and affordable pricing.
No agent sample available
vTalk AI develops voice assistants that engage in natural conversations with customers to resolve their issues, understanding them regardless of how they communicate, serving companies where customer interaction is crucial for business success.
No agent sample available
Experience 24/7 live answering service with 100% US-based receptionists, offering flexible call handling and affordable pricing.
Website: | https://www.patlive.com/ |
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Founded in: | 1990 |
Founder: | Glen Davidson |
CEO: | Glen Davidson |
Address: | Tallahassee, Florida, USA |
Phone: | 850-660-3161 |
Email: | [email protected] |
Live Chat: | Yes |
vTalk.ai develops voice assistants that engage in natural conversations with customers to address issues. Their use cases include AI IVR, AI phone call, AI Answering Service, AI Receptionist, and AI Telemarketing, ensuring seamless customer interactions, regardless of how customers communicate, for businesses where customer interaction is critical.
Website: | https://vtalk.ai/ |
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Address: | London, United Kingdom |
Email: | [email protected] |
Live Chat: | No |
We've compared price, features, voice samples, and more, and Patlive is a better alternative to vTalk AI
If you are looking to invest in either Patlive or vTalk AI and are planning to scale, then it’s important to know who provides a comprehensive product suite.
Compare Patlive vs vTalk AI subscription plans and pricing. Please check each website for the most updated information.
Monthly Price | Yearly Price | |
Starter | $205 | |
Standard | $360 | |
Premium | $535 | |
Pro | $825 |
Monthly Price | Yearly Price | |
Basic | $99 | $ 79 per month |
Standard | $ 299 | $ 239 per month |
Professional | $ 999 | $ 799 per month |
Enterprise | Contact Support | Contact Support |
A side-by-side comparison of Patlive vs vTalk AI features
Patlive Features |
vTalk AI Features |
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24/7 Answering ServicePATLive ensures that every call is answered, no matter the time of day or night, providing businesses with constant availability to handle customer inquiries and capture every opportunity. |
Natural Language Processing (NLP)vTalk.ai leverages advanced NLP to understand and respond to customer queries in natural language, providing a seamless and human-like interaction experience . |
Professional Virtual ReceptionistsEquipped with trained receptionists who act as an extension of your team, PATLive offers a high-quality service experience, managing calls with professionalism and care. |
24/7 AvailabilityThe AI voice assistant operates around the clock, ensuring that customer inquiries and issues are addressed at any time, improving customer satisfaction and reducing wait times . |
Custom Call HandlingBusinesses can customize how their calls are handled, including call transfer, message taking, and response scripting, tailoring the service to meet specific operational needs. |
Automated Call HandlingvTalk.ai automates both incoming and outgoing calls, handling customer queries, scheduling appointments, and providing information without human intervention, thereby increasing efficiency and reducing operational costs . |
Bilingual ServicesPATLive provides bilingual receptionists to accommodate a diverse customer base, ensuring that both English and Spanish speaking customers receive excellent service. |
No-Code CustomizationThe platform features a drag-and-drop interface that allows users to set up and customize their voice assistants without requiring any coding skills, making it accessible and easy to use . |
Instant Message DeliveryMessages are delivered instantly to the business, ensuring that no critical information is missed and allowing for timely responses. |
Multilingual SupportvTalk.ai supports multiple languages, enabling businesses to cater to a diverse customer base and ensuring effective communication with non-English speaking customers . |
CRM IntegrationPATLive integrates with customer relationship management (CRM) systems, allowing for seamless data management and ensuring all customer interactions are logged and accessible. |
Integration with Business SystemsThe AI voice assistant integrates seamlessly with various CRM and business management systems, ensuring that all customer interactions are logged and managed efficiently . |
Appointment SchedulingReceptionists can schedule appointments directly into the company’s calendar, streamlining the booking process and ensuring efficient management of schedules. |
Real-Time Analytics and ReportingvTalk.ai provides detailed analytics and reporting tools that offer insights into call volumes, customer behavior, and agent performance, helping businesses make data-driven decisions . |
Order ProcessingPATLive also offers order processing capabilities, handling transactions and payments to facilitate business operations. |
Personalized InteractionsThe AI voice assistant can deliver personalized responses based on customer data, enhancing the customer experience and building stronger customer relationships . |
Lead QualificationReceptionists at PATLive help in qualifying leads by gathering necessary information and ensuring potential customers meet the business's criteria before passing them along to the sales team. |
Cost EfficiencyBy automating repetitive tasks and handling a high volume of calls, vTalk.ai helps businesses reduce their staffing costs and optimize resource allocation . |
Proactive Customer EngagementvTalk.ai can initiate proactive customer engagement, such as follow-up calls and reminders, ensuring that customers receive timely updates and information . |
Most apps in this space have similar use cases but you can compare Patlive vs vTalk AI use cases if you were looking for something unique.
Patlive Use Cases |
vTalk AI Use Cases |
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24/7 Live AnsweringPATLive ensures that every call is answered, regardless of the time. This service is particularly valuable for businesses that require round-the-clock availability such as healthcare providers, real estate agencies, and legal firms. |
Customer SupportProviding efficient and responsive customer support around the clock. |
Professional ReceptionistsPATLive’s receptionists are trained to handle calls professionally, offering a seamless extension of your in-house team. They are equipped to manage various customer inquiries, providing a high-quality service experience. |
Appointment SchedulingAutomating the process of booking, modifying, and canceling appointments. |
Customizable Call ScriptsBusinesses can tailor how their calls are handled by setting custom scripts that PATLive's receptionists will follow, ensuring that every call is answered consistently and according to the business's specifications. |
Order Processing and ManagementHandling orders and managing customer information for businesses. |
Bilingual SupportOffering services in both English and Spanish, PATLive helps businesses cater to a diverse clientele, enhancing customer satisfaction and expanding market reach. |
Multilingual Customer ServiceServing a diverse customer base with varying language preferences. |
CRM IntegrationPATLive integrates with various CRM systems, ensuring that all call data is captured accurately and available for future reference. This helps businesses keep track of customer interactions and manage follow-ups more effectively. |
Lead Qualification and SalesQualifying leads and assisting with sales inquiries. |
Appointment SchedulingPATLive’s receptionists can also schedule appointments, managing calendars efficiently to avoid overbooking and ensuring timely appointments for customers. |
Survey and Feedback CollectionGathering customer feedback and conducting surveys. |
Lead Capture and QualificationThe service includes capturing critical information from potential leads and qualifying them based on predetermined criteria. This helps businesses focus on the most promising prospects. |
Proactive Customer EngagementEngaging with customers proactively for follow-ups, reminders, and updates. |
Instant Message DeliveryMessages from calls are delivered instantly to the business, ensuring that no important information is missed and enabling quick responses. |
Cost Reduction and EfficiencyReducing operational costs and improving efficiency in call handling. |
Order Processing and Payment CollectionFor businesses that sell products or services, PATLive can handle order processing and payment collection directly during the call. |
Integration with CRM and Business SystemsEnsuring seamless integration with existing business tools and systems. |
Real-Time Analytics and InsightsMonitoring performance and gaining insights into customer interactions. |
See how Patlive vs vTalk AI stack up by what users think of them.
I had a different answering service for our business before coming to PATLive and was completely unsatisfied with them. PATLive has been so easy to work with. Our Onboarding Specialist, Matthew, has been great in getting all the information needed for our company. I love the way that PATLive operates and has been able to integrate into our Jobber software. It really gives me the downtime needed but also pease of knowing all of our customers are still being taken care of!
Amy Hearn came in on her morning off to help me get set up with Pat Live. Their service is legendary in the real estate investing industry and going above and beyond is what this Company and their remarkable employees do.The corporate world should take a lesson from these folks!!Thank You Amy,
We had an onboarding process of one month with an assigned personal coach, Matt, helping us with any questions and problems. Matt did a great job setting up quickly our service and adjusted it several times to meet our needs. We highly recommend PATlive!
vTalk AI not reviewed yet.