Experience our 24/7 live answering service with 100% US-based receptionists. Enjoy flexible call handling and affordable pricing.
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Ringly IO combines AI calling technology with advanced analytics, offering businesses a comprehensive solution to enhance their customer service operations.
Experience 24/7 live answering service with 100% US-based receptionists, offering flexible call handling and affordable pricing.
Website: | https://www.patlive.com/ |
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Founded in: | 1990 |
Founder: | Glen Davidson |
CEO: | Glen Davidson |
Address: | Tallahassee, Florida, USA |
Phone: | 850-660-3161 |
Email: | [email protected] |
Live Chat: | Yes |
Ringly.io is a cutting-edge platform that integrates AI calling technology with advanced analytics, providing businesses with a comprehensive customer service solution. It offers a wide range of features and capabilities designed to enhance customer service operations and improve overall efficiency.
Website: | https://www.ringly.io/ |
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Founded in: | 2013 |
Founder: | Maurizio Isendoorn, Ruben Boonzaaijer |
Address: | Rotterdam, Netherlands |
Phone: | 93323328 |
Email: | [email protected] |
Live Chat: | Yes |
We've compared price, features, voice samples, and more, and Patlive is a better alternative to Ringly IO
If you are looking to invest in either Patlive or Ringly IO and are planning to scale, then it’s important to know who provides a comprehensive product suite.
Compare Patlive vs Ringly IO subscription plans and pricing. Please check each website for the most updated information.
Monthly Price | Yearly Price | |
Starter | $205 | |
Standard | $360 | |
Premium | $535 | |
Pro | $825 |
Monthly Price | Yearly Price | |
Free | $0 | $0 |
Basic | $69 | $62.10 / Month |
Pro | $450 | $405 / Month |
Scale | $997 | $897.30 / Month |
A side-by-side comparison of Patlive vs Ringly IO features
Patlive Features |
Ringly IO Features |
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24/7 Answering ServicePATLive ensures that every call is answered, no matter the time of day or night, providing businesses with constant availability to handle customer inquiries and capture every opportunity. |
24/7 Call AnsweringRingly.io provides round-the-clock call answering, ensuring that customer inquiries are addressed at any time, enhancing customer satisfaction and reducing missed opportunities. |
Professional Virtual ReceptionistsEquipped with trained receptionists who act as an extension of your team, PATLive offers a high-quality service experience, managing calls with professionalism and care. |
Advanced Call RoutingThe platform offers smart call routing, directing calls to the appropriate department or individual based on the caller’s needs and previous interactions, improving efficiency and customer experience. |
Custom Call HandlingBusinesses can customize how their calls are handled, including call transfer, message taking, and response scripting, tailoring the service to meet specific operational needs. |
Real-Time TranscriptionsRingly.io provides live transcriptions of calls, enabling real-time monitoring and analysis of customer interactions, which helps in improving service quality and training staff. |
Bilingual ServicesPATLive provides bilingual receptionists to accommodate a diverse customer base, ensuring that both English and Spanish speaking customers receive excellent service. |
Appointment SchedulingThe AI agent can handle appointment bookings, modifications, and cancellations, integrating with popular calendar systems to streamline scheduling processes. |
Instant Message DeliveryMessages are delivered instantly to the business, ensuring that no critical information is missed and allowing for timely responses. |
Automated Responses to Common InquiriesThe AI can respond to frequently asked questions about products, services, and policies, reducing the workload on human agents and providing immediate answers to customers. |
CRM IntegrationPATLive integrates with customer relationship management (CRM) systems, allowing for seamless data management and ensuring all customer interactions are logged and accessible. |
Analytics and ReportingRingly.io offers detailed analytics and reporting features, providing insights into call volumes, customer behavior, and service performance, aiding businesses in making informed decisions. |
Appointment SchedulingReceptionists can schedule appointments directly into the company’s calendar, streamlining the booking process and ensuring efficient management of schedules. |
Integration with CRM SystemsThe platform seamlessly integrates with various CRM systems, allowing for efficient data management and ensuring that customer information is up-to-date and easily accessible. |
Order ProcessingPATLive also offers order processing capabilities, handling transactions and payments to facilitate business operations. |
Text Messaging CapabilitiesRingly.io can send follow-up texts to customers, providing them with additional information, confirmations, or updates, enhancing communication and customer engagement. |
Lead QualificationReceptionists at PATLive help in qualifying leads by gathering necessary information and ensuring potential customers meet the business's criteria before passing them along to the sales team. |
Spam Call FilteringThe AI agent can detect and block spam calls, ensuring that only legitimate calls are processed, which helps in maintaining operational efficiency. |
Scalable InfrastructureRingly.io’s infrastructure is designed to scale with business growth, handling increased call volumes and multiple simultaneous calls without compromising service quality. |
Most apps in this space have similar use cases but you can compare Patlive vs Ringly IO use cases if you were looking for something unique.
Patlive Use Cases |
Ringly IO Use Cases |
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24/7 Live AnsweringPATLive ensures that every call is answered, regardless of the time. This service is particularly valuable for businesses that require round-the-clock availability such as healthcare providers, real estate agencies, and legal firms. |
24/7 Customer SupportProviding continuous customer service to handle inquiries and support requests outside of business hours. |
Professional ReceptionistsPATLive’s receptionists are trained to handle calls professionally, offering a seamless extension of your in-house team. They are equipped to manage various customer inquiries, providing a high-quality service experience. |
Appointment SchedulingAutomating the process of booking, modifying, and canceling appointments. |
Customizable Call ScriptsBusinesses can tailor how their calls are handled by setting custom scripts that PATLive's receptionists will follow, ensuring that every call is answered consistently and according to the business's specifications. |
Lead Qualification and ManagementCapturing and qualifying leads through phone interactions. |
Bilingual SupportOffering services in both English and Spanish, PATLive helps businesses cater to a diverse clientele, enhancing customer satisfaction and expanding market reach. |
Order Processing and InquiriesManaging phone orders and answering product-related questions. |
CRM IntegrationPATLive integrates with various CRM systems, ensuring that all call data is captured accurately and available for future reference. This helps businesses keep track of customer interactions and manage follow-ups more effectively. |
Call Routing and TransfersDirecting calls to the appropriate department or individual based on the caller’s needs. |
Appointment SchedulingPATLive’s receptionists can also schedule appointments, managing calendars efficiently to avoid overbooking and ensuring timely appointments for customers. |
Text Message Follow-UpsSending important information to customers via text messages during or after a call. |
Lead Capture and QualificationThe service includes capturing critical information from potential leads and qualifying them based on predetermined criteria. This helps businesses focus on the most promising prospects. |
Spam Call ManagementReducing the impact of spam and robocalls on business operations. |
Instant Message DeliveryMessages from calls are delivered instantly to the business, ensuring that no important information is missed and enabling quick responses. |
Real-Time Call Monitoring and AnalyticsMonitoring call interactions and gaining insights into customer behavior. |
Order Processing and Payment CollectionFor businesses that sell products or services, PATLive can handle order processing and payment collection directly during the call. |
Scalability for Growing BusinessesManaging increased call volumes as the business expands. |
Personalized Customer InteractionsEnhancing customer experience through personalized interactions. |
See how Patlive vs Ringly IO stack up by what users think of them.
I had a different answering service for our business before coming to PATLive and was completely unsatisfied with them. PATLive has been so easy to work with. Our Onboarding Specialist, Matthew, has been great in getting all the information needed for our company. I love the way that PATLive operates and has been able to integrate into our Jobber software. It really gives me the downtime needed but also pease of knowing all of our customers are still being taken care of!
Amy Hearn came in on her morning off to help me get set up with Pat Live. Their service is legendary in the real estate investing industry and going above and beyond is what this Company and their remarkable employees do.The corporate world should take a lesson from these folks!!Thank You Amy,
We had an onboarding process of one month with an assigned personal coach, Matt, helping us with any questions and problems. Matt did a great job setting up quickly our service and adjusted it several times to meet our needs. We highly recommend PATlive!
Ringly IO not reviewed yet.