Patlive
Experience our 24/7 live answering service with 100% US-based receptionists. Enjoy flexible call handling and affordable pricing.
No agent sample available
EVE Calls
Eve Calls provides voice AI agents for businesses and startups, generative AI for enterprises, debt collection AI agents, and government AI agents for municipalities.
About Patlive
Experience 24/7 live answering service with 100% US-based receptionists, offering flexible call handling and affordable pricing.
| Website: | https://www.patlive.com/ |
|---|---|
| Founded in: | 1990 |
| Founder: | Glen Davidson |
| CEO: | Glen Davidson |
| Address: | Tallahassee, Florida, USA |
| Phone: | 850-660-3161 |
| Email: | [email protected] |
| Live Chat: | Yes |
About EVE Calls
Eve Calls offers a suite of services, including AI IVR, and AI phone call solutions with voice AI agents tailored for small to mid-sized businesses and startups. They provide AI Answering Service, AI Receptionist, and AI Telemarketing solutions, along with generative AI and customized options for enterprises. Additionally, Eve Calls specializes in debt collection AI agents for debt collectors and government AI agents for municipalities. These use cases demonstrate the diverse applications of AI technology in streamlining communications, handling customer interactions, and optimizing business operations.
| Website: | https://evecalls.com/ |
|---|---|
| Founded in: | 2016 |
| Founder: | Oleksii Skrypka |
| CEO: | Oleksii Skrypka |
| Address: | Kiev, Ukraine |
| Phone: | 15852826620 |
| Email: | [email protected] |
| Live Chat: | No |
Patlive is a better alternative to EVE Calls
We've compared price, features, voice samples, and more, and Patlive is a better alternative to EVE Calls
Compare Patlive Product Suite vs EVE Calls
If you are looking to invest in either Patlive or EVE Calls and are planning to scale, then it’s important to know who provides a comprehensive product suite.
- AI Agent
- AI Agent
Patlive vs EVE Calls Pricing
Compare Patlive vs EVE Calls subscription plans and pricing. Please check each website for the most updated information.
| Monthly Price | Yearly Price | |
| Starter | $205 | |
| Standard | $360 | |
| Premium | $535 | |
| Pro | $825 |
| Monthly Price | Yearly Price | |
| Contact Support |
Patlive vs EVE Calls Features Comparison
A side-by-side comparison of Patlive vs EVE Calls features
Patlive Features |
EVE Calls Features |
|---|---|
24/7 Answering ServicePATLive ensures that every call is answered, no matter the time of day or night, providing businesses with constant availability to handle customer inquiries and capture every opportunity. |
Natural Voice InteractionEVE.calls utilizes a natural language processing engine to deliver human-like interactions. This enables the AI to understand and respond to customer queries in a conversational manner, improving customer satisfaction by making interactions feel more personal and engaging. |
Professional Virtual ReceptionistsEquipped with trained receptionists who act as an extension of your team, PATLive offers a high-quality service experience, managing calls with professionalism and care. |
Multilingual CapabilitiesEVE.calls supports over 120 languages and dialects, allowing businesses to cater to a global audience and provide services in the customers' preferred languages. |
Custom Call HandlingBusinesses can customize how their calls are handled, including call transfer, message taking, and response scripting, tailoring the service to meet specific operational needs. |
High Capacity HandlingThe platform is designed to handle large volumes of calls, capable of managing more than ten thousand calls per hour and up to one million calls per day, ensuring that businesses can scale their operations without compromising service quality. |
Bilingual ServicesPATLive provides bilingual receptionists to accommodate a diverse customer base, ensuring that both English and Spanish speaking customers receive excellent service. |
Integration FlexibilityEVE.calls integrates seamlessly with various CRM and business systems, including Salesforce, SAP, Zendesk, and HubSpot. This ensures that customer interactions are efficiently logged and managed within the existing business infrastructure. |
Instant Message DeliveryMessages are delivered instantly to the business, ensuring that no critical information is missed and allowing for timely responses. |
Advanced Call RoutingThe system optimizes call routing to connect customers with the right agents or departments, enhancing customer engagement and operational efficiency. |
CRM IntegrationPATLive integrates with customer relationship management (CRM) systems, allowing for seamless data management and ensuring all customer interactions are logged and accessible. |
Security and ComplianceEVE.calls adheres to GDPR compliance and employs 256-bit encryption to ensure the security and privacy of customer data, making it suitable for industries with stringent data protection requirements. |
Appointment SchedulingReceptionists can schedule appointments directly into the company’s calendar, streamlining the booking process and ensuring efficient management of schedules. |
Voice Activity DetectionThe AI agent can distinguish between human voices and background noise, ensuring clear communication and accurate response during calls. |
Order ProcessingPATLive also offers order processing capabilities, handling transactions and payments to facilitate business operations. |
Detailed Analytics and ReportingThe platform provides comprehensive analytics and reporting tools, offering insights into call volumes, customer behavior, and agent performance. This data helps businesses make informed decisions and improve their customer service strategies. |
Lead QualificationReceptionists at PATLive help in qualifying leads by gathering necessary information and ensuring potential customers meet the business's criteria before passing them along to the sales team. |
Customizable Scripts and PersonalizationBusinesses can customize the AI's voice, tone, and communication style to align with their brand identity. Additionally, EVE.calls allows for script customization to cater to specific business needs and enhance the customer experience. |
Proactive Customer EngagementEVE.calls can initiate follow-up calls, reminders, and updates, ensuring timely communication and continuous customer engagement. |
Patlive vs EVE Calls Use Cases
Most apps in this space have similar use cases but you can compare Patlive vs EVE Calls use cases if you were looking for something unique.
Patlive Use Cases |
EVE Calls Use Cases |
|---|---|
24/7 Live AnsweringPATLive ensures that every call is answered, regardless of the time. This service is particularly valuable for businesses that require round-the-clock availability such as healthcare providers, real estate agencies, and legal firms. |
Customer Support AutomationProviding 24/7 customer support without the need for human agents. |
Professional ReceptionistsPATLive’s receptionists are trained to handle calls professionally, offering a seamless extension of your in-house team. They are equipped to manage various customer inquiries, providing a high-quality service experience. |
Appointment Scheduling and RemindersManaging and scheduling appointments while sending reminders to customers. |
Customizable Call ScriptsBusinesses can tailor how their calls are handled by setting custom scripts that PATLive's receptionists will follow, ensuring that every call is answered consistently and according to the business's specifications. |
Debt CollectionStreamlining the debt collection process by automating calls to debtors. |
Bilingual SupportOffering services in both English and Spanish, PATLive helps businesses cater to a diverse clientele, enhancing customer satisfaction and expanding market reach. |
Lead Qualification and SalesQualifying leads and assisting with sales inquiries |
CRM IntegrationPATLive integrates with various CRM systems, ensuring that all call data is captured accurately and available for future reference. This helps businesses keep track of customer interactions and manage follow-ups more effectively. |
Order Processing and Customer InquiriesManaging order processing and responding to customer questions. |
Appointment SchedulingPATLive’s receptionists can also schedule appointments, managing calendars efficiently to avoid overbooking and ensuring timely appointments for customers. |
Surveys and Feedback CollectionConducting surveys and collecting customer feedback. |
Lead Capture and QualificationThe service includes capturing critical information from potential leads and qualifying them based on predetermined criteria. This helps businesses focus on the most promising prospects. |
Multilingual Customer ServiceServing a global customer base with diverse language preferences. |
Instant Message DeliveryMessages from calls are delivered instantly to the business, ensuring that no important information is missed and enabling quick responses. |
Proactive Customer EngagementEngaging customers proactively with follow-up calls and reminders. |
Order Processing and Payment CollectionFor businesses that sell products or services, PATLive can handle order processing and payment collection directly during the call. |
Call Routing and TransfersEfficiently routing and transferring calls to the appropriate departments or agents. |
Marketing CampaignsAutomating outbound marketing calls to promote products and services. |
Patlive vs EVE Calls Reviews
See how Patlive vs EVE Calls stack up by what users think of them.
I had a different answering service for…
I had a different answering service for our business before coming to PATLive and was completely unsatisfied with them. PATLive has been so easy to work with. Our Onboarding Specialist, Matthew, has been great in getting all the information needed for our company. I love the way that PATLive operates and has been able to integrate into our Jobber software. It really gives me the downtime needed but also pease of knowing all of our customers are still being taken care of!
Amy Hearn came in on her morning off to…
Amy Hearn came in on her morning off to help me get set up with Pat Live. Their service is legendary in the real estate investing industry and going above and beyond is what this Company and their remarkable employees do.The corporate world should take a lesson from these folks!!Thank You Amy,
Great service!
We had an onboarding process of one month with an assigned personal coach, Matt, helping us with any questions and problems. Matt did a great job setting up quickly our service and adjusted it several times to meet our needs. We highly recommend PATlive!
The EVE.calls team worked tirelessly to…
The EVE.calls team worked tirelessly to deliver the product my business needed. Their approach was professional, and I could tell my team was in good hands from the start. The platform is improving, however occasionally has a bug that needs to be addressed. Their support team is very quick to address any issues we encounter.
EVE.calls provided an exceptional…
EVE.calls provided an exceptional experience for our business development team. We were impressed by their testing methodology and approach to automating what we considered a unique process inside our business. We look forward to continuing our relationship with them and would happily recommend to a friend or business owner.
I had a recent experience with this…
I had a recent experience with this company. Their team is patient & the individual I was on the phone with was very respectful. Highly recommended.
