Patlive
Experience our 24/7 live answering service with 100% US-based receptionists. Enjoy flexible call handling and affordable pricing.
No agent sample available
EchoWin
Echowin is an all-in-one AI call answering and workflow automation platform that helps businesses of all sizes automate incoming phone calls.
About Patlive
Experience 24/7 live answering service with 100% US-based receptionists, offering flexible call handling and affordable pricing.
| Website: | https://www.patlive.com/ |
|---|---|
| Founded in: | 1990 |
| Founder: | Glen Davidson |
| CEO: | Glen Davidson |
| Address: | Tallahassee, Florida, USA |
| Phone: | 850-660-3161 |
| Email: | [email protected] |
| Live Chat: | Yes |
About EchoWin
Echowin is an all-in-one AI call answering and workflow automation platform designed to help businesses of all sizes automate their incoming phone calls, enhancing efficiency and customer satisfaction.
| Website: | https://echo.win/ |
|---|---|
| Founded in: | 2022 |
| Founder: | Ashish Ghimire, Aayush Lamichhane, Kaushal Subedi |
| CEO: | Kaushal Subedi |
| Address: | Austin, Texas, USA |
| Phone: | (820) 345-5040 |
| Email: | [email protected] |
| Live Chat: | No |
Patlive is a better alternative to EchoWin
We've compared price, features, voice samples, and more, and Patlive is a better alternative to EchoWin
Compare Patlive Product Suite vs EchoWin
If you are looking to invest in either Patlive or EchoWin and are planning to scale, then it’s important to know who provides a comprehensive product suite.
- AI Agent
- AI Agent
Patlive vs EchoWin Pricing
Compare Patlive vs EchoWin subscription plans and pricing. Please check each website for the most updated information.
| Monthly Price | Yearly Price | |
| Starter | $205 | |
| Standard | $360 | |
| Premium | $535 | |
| Pro | $825 |
| Monthly Price | Yearly Price | |
| echowin | $29.99 | $299.88 |
| echowin Pro | $49.99 | $499.80 |
| echowin Agency | $499.99 | $4,999.80 |
Patlive vs EchoWin Features Comparison
A side-by-side comparison of Patlive vs EchoWin features
Patlive Features |
EchoWin Features |
|---|---|
24/7 Answering ServicePATLive ensures that every call is answered, no matter the time of day or night, providing businesses with constant availability to handle customer inquiries and capture every opportunity. |
24/7 AvailabilityEchowin ensures that customer calls are answered at all times, providing round-the-clock support without the need for additional staff. This helps businesses offer consistent and reliable customer service. |
Professional Virtual ReceptionistsEquipped with trained receptionists who act as an extension of your team, PATLive offers a high-quality service experience, managing calls with professionalism and care. |
Smart Call HandlingThe platform features advanced call management capabilities, including smart transfers that direct callers to the appropriate department or individual based on their needs, and call cleaner technology to automatically end spam and robocalls. |
Custom Call HandlingBusinesses can customize how their calls are handled, including call transfer, message taking, and response scripting, tailoring the service to meet specific operational needs. |
Scenario BuilderEchowin’s no-code Scenario Builder allows businesses to create dynamic call flows easily, enabling customized interactions and workflows without requiring any programming skills. |
Bilingual ServicesPATLive provides bilingual receptionists to accommodate a diverse customer base, ensuring that both English and Spanish speaking customers receive excellent service. |
Live Transcripts and Call SummariesThe AI provides real-time call transcripts and detailed post-call summaries, helping businesses monitor interactions and gain insights into customer behavior and call performance. |
Instant Message DeliveryMessages are delivered instantly to the business, ensuring that no critical information is missed and allowing for timely responses. |
Google Calendar IntegrationEchowin integrates with Google Calendar to handle scheduling, allowing callers to book appointments directly through the AI, streamlining the appointment setting process. |
CRM IntegrationPATLive integrates with customer relationship management (CRM) systems, allowing for seamless data management and ensuring all customer interactions are logged and accessible. |
Text MessagingThe platform can send important information to callers via text messages, including links, addresses, and scheduling details, enhancing communication and customer convenience. |
Appointment SchedulingReceptionists can schedule appointments directly into the company’s calendar, streamlining the booking process and ensuring efficient management of schedules. |
Integration with 6000+ ApplicationsThrough Zapier, Echowin integrates with over 6000 business applications, enabling seamless automation of workflows and connectivity with existing business systems. |
Order ProcessingPATLive also offers order processing capabilities, handling transactions and payments to facilitate business operations. |
ScalabilityEchowin is designed to scale with business growth, handling increased call volumes and multiple simultaneous calls without compromising service quality |
Lead QualificationReceptionists at PATLive help in qualifying leads by gathering necessary information and ensuring potential customers meet the business's criteria before passing them along to the sales team. |
Actionable Insights and AnalyticsBusinesses can access detailed analytics and actionable insights from call data, helping them understand customer needs, improve service quality, and make informed decisions. |
Customizable AI Voices and PersonasUsers can choose from over 25 AI-powered voices and customize the agent’s persona to match their brand’s identity, enhancing the customer interaction experience. |
Patlive vs EchoWin Use Cases
Most apps in this space have similar use cases but you can compare Patlive vs EchoWin use cases if you were looking for something unique.
Patlive Use Cases |
EchoWin Use Cases |
|---|---|
24/7 Live AnsweringPATLive ensures that every call is answered, regardless of the time. This service is particularly valuable for businesses that require round-the-clock availability such as healthcare providers, real estate agencies, and legal firms. |
24/7 Customer SupportProviding continuous customer service to handle inquiries and support requests outside of business hours. |
Professional ReceptionistsPATLive’s receptionists are trained to handle calls professionally, offering a seamless extension of your in-house team. They are equipped to manage various customer inquiries, providing a high-quality service experience. |
Appointment SchedulingAutomating the process of booking, modifying, and canceling appointments. |
Customizable Call ScriptsBusinesses can tailor how their calls are handled by setting custom scripts that PATLive's receptionists will follow, ensuring that every call is answered consistently and according to the business's specifications. |
Lead Qualification and ManagementCapturing and qualifying leads through phone interactions. |
Bilingual SupportOffering services in both English and Spanish, PATLive helps businesses cater to a diverse clientele, enhancing customer satisfaction and expanding market reach. |
Order Processing and InquiriesManaging phone orders and answering product-related questions. |
CRM IntegrationPATLive integrates with various CRM systems, ensuring that all call data is captured accurately and available for future reference. This helps businesses keep track of customer interactions and manage follow-ups more effectively. |
Call Routing and TransfersDirecting calls to the appropriate department or individual based on the caller’s needs. |
Appointment SchedulingPATLive’s receptionists can also schedule appointments, managing calendars efficiently to avoid overbooking and ensuring timely appointments for customers. |
Text Message Follow-UpsSending important information to customers via text messages during or after a call. |
Lead Capture and QualificationThe service includes capturing critical information from potential leads and qualifying them based on predetermined criteria. This helps businesses focus on the most promising prospects. |
Spam Call ManagementReducing the impact of spam and robocalls on business operations. |
Instant Message DeliveryMessages from calls are delivered instantly to the business, ensuring that no important information is missed and enabling quick responses. |
Real-Time Call Monitoring and AnalyticsMonitoring call interactions and gaining insights into customer behavior. |
Order Processing and Payment CollectionFor businesses that sell products or services, PATLive can handle order processing and payment collection directly during the call. |
Scalability for Growing BusinessesManaging increased call volumes as the business expands. |
Personalized Customer InteractionsEnhancing customer experience through personalized interactions. |
Patlive vs EchoWin Reviews
See how Patlive vs EchoWin stack up by what users think of them.
I had a different answering service for…
I had a different answering service for our business before coming to PATLive and was completely unsatisfied with them. PATLive has been so easy to work with. Our Onboarding Specialist, Matthew, has been great in getting all the information needed for our company. I love the way that PATLive operates and has been able to integrate into our Jobber software. It really gives me the downtime needed but also pease of knowing all of our customers are still being taken care of!
Amy Hearn came in on her morning off to…
Amy Hearn came in on her morning off to help me get set up with Pat Live. Their service is legendary in the real estate investing industry and going above and beyond is what this Company and their remarkable employees do.The corporate world should take a lesson from these folks!!Thank You Amy,
Great service!
We had an onboarding process of one month with an assigned personal coach, Matt, helping us with any questions and problems. Matt did a great job setting up quickly our service and adjusted it several times to meet our needs. We highly recommend PATlive!
EchoWin not reviewed yet.
