Patlive

4.8

Experience our 24/7 live answering service with 100% US-based receptionists. Enjoy flexible call handling and affordable pricing.

No agent sample available

Convoso

4.4

Convoso is a contact center solution provider that accelerates lead engagement with continuous innovations in dialer and AI technologies, helping businesses reach more leads faster.

No agent sample available

About Patlive

Experience 24/7 live answering service with 100% US-based receptionists, offering flexible call handling and affordable pricing.

Website:https://www.patlive.com/
Founded in:1990
Founder: Glen Davidson
CEO:Glen Davidson
Address: Tallahassee, Florida, USA
Phone: 850-660-3161
Email: [email protected]
Live Chat: Yes

About Convoso

Convoso is a contact center solution provider that enhances business outreach by accelerating lead engagement through continuous innovations in dialer and AI IVR technologies. Their solutions also leverage AI phone call systems to optimize communication and boost productivity. Furthermore, Convoso’s AI Answering Service ensures that no call is missed, while the AI Receptionist seamlessly manages customer inquiries. Their cutting-edge AI Telemarketing solutions continue to revolutionize lead engagement and business growth.

Website:https://www.convoso.com/
Founded in:2006
Founder: Nima Hakimi, Bobby Hakimi, Ari Rashti
CEO:Nima Hakimi
Address: Los Angeles, California, USA
Phone: 1 (866) 788-4908
Email: [email protected]
Live Chat: Yes

Patlive is a better alternative to Convoso

We've compared price, features, voice samples, and more, and Patlive is a better alternative to Convoso

Compare Patlive Product Suite vs Convoso

If you are looking to invest in either Patlive or Convoso and are planning to scale, then it’s important to know who provides a comprehensive product suite.

  • AI Agent
  • Auto Dialers
  • CallCatalyst™
  • ClearCallerID™
  • Click-to-Comply™
  • DX5 Engine
  • StateTracker™
  • Voso.ai

Conversational Voice AI, trained to speak your business.

Healthcare+1 310-919-0613
Front Desk+1 510-567-7429
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Patlive vs Convoso Pricing

Compare Patlive vs Convoso subscription plans and pricing. Please check each website for the most updated information.

Monthly PriceYearly Price
Starter $205
Standard $360
Premium $535
Pro $825
Monthly PriceYearly Price
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Patlive vs Convoso Features Comparison

A side-by-side comparison of Patlive vs Convoso features

Patlive Features

Convoso Features

24/7 Answering Service

PATLive ensures that every call is answered, no matter the time of day or night, providing businesses with constant availability to handle customer inquiries and capture every opportunity.

Multiple Dialing Modes

Convoso supports predictive, power, progressive, and preview dialing modes, allowing businesses to choose the most efficient dialing method based on their specific needs​

Professional Virtual Receptionists

Equipped with trained receptionists who act as an extension of your team, PATLive offers a high-quality service experience, managing calls with professionalism and care.

Skills-Based Routing

This feature ensures calls are directed to the most qualified agents based on their skills and expertise, improving call handling efficiency and customer satisfaction​

Custom Call Handling

Businesses can customize how their calls are handled, including call transfer, message taking, and response scripting, tailoring the service to meet specific operational needs.

Caller ID Reputation Management

Convoso helps manage and monitor caller IDs to reduce the risk of calls being flagged as spam, thereby increasing contact rates and maintaining high call quality​

Bilingual Services

PATLive provides bilingual receptionists to accommodate a diverse customer base, ensuring that both English and Spanish speaking customers receive excellent service.

Dynamic Scripting

The platform provides customizable scripts that adapt in real-time during calls, helping agents respond effectively to various scenarios and stay compliant with regulations​

Instant Message Delivery

Messages are delivered instantly to the business, ensuring that no critical information is missed and allowing for timely responses.

Omnichannel Support

Convoso integrates multiple communication channels, including voice, SMS, and email, enabling synchronized customer engagement across different platforms​

CRM Integration

PATLive integrates with customer relationship management (CRM) systems, allowing for seamless data management and ensuring all customer interactions are logged and accessible.

Advanced Reporting and Analytics

Convoso offers highly customizable dashboards and reporting tools that provide real-time insights into call center performance, helping businesses make data-driven decisions to optimize their operations

Appointment Scheduling

Receptionists can schedule appointments directly into the company’s calendar, streamlining the booking process and ensuring efficient management of schedules.

Answering Machine Detection

With up to 97% accuracy, this feature ensures agents spend more time talking to live leads by filtering out calls that go to voicemail​

Order Processing

PATLive also offers order processing capabilities, handling transactions and payments to facilitate business operations.

Compliance Tools

Convoso includes tools to ensure compliance with TCPA and other regulations, helping businesses avoid legal issues while maintaining efficient call operations​

Lead Qualification

Receptionists at PATLive help in qualifying leads by gathering necessary information and ensuring potential customers meet the business's criteria before passing them along to the sales team.

Smart Voicemail Drop

This feature allows strategic voicemail drops based on call cadence, maximizing the likelihood of callbacks and improving lead engagement

Integration with Third-Party Applications

Convoso's open API allows seamless integration with major third-party applications, enhancing the functionality and flexibility of the contact center software

Patlive vs Convoso Use Cases

Most apps in this space have similar use cases but you can compare Patlive vs Convoso use cases if you were looking for something unique.

Patlive Use Cases

Convoso Use Cases

24/7 Live Answering

PATLive ensures that every call is answered, regardless of the time. This service is particularly valuable for businesses that require round-the-clock availability such as healthcare providers, real estate agencies, and legal firms.

Sales and Lead Generation

Convoso excels in accelerating sales processes and improving lead generation efforts by automating initial outreach, qualifying leads, and scheduling appointments.

Professional Receptionists

PATLive’s receptionists are trained to handle calls professionally, offering a seamless extension of your in-house team. They are equipped to manage various customer inquiries, providing a high-quality service experience.

Customer Service Automation

The platform's AI capabilities enable businesses to provide 24/7 customer support, handling routine inquiries and freeing up human agents to tackle more complex issues.

Customizable Call Scripts

Businesses can tailor how their calls are handled by setting custom scripts that PATLive's receptionists will follow, ensuring that every call is answered consistently and according to the business's specifications.

Appointment Scheduling

Convoso can manage appointment bookings and reminders, reducing no-shows and ensuring efficient scheduling.

Bilingual Support

Offering services in both English and Spanish, PATLive helps businesses cater to a diverse clientele, enhancing customer satisfaction and expanding market reach.

Healthcare Engagement

For healthcare providers, Convoso can automate patient interactions, schedule appointments, send reminders, and handle follow-ups, improving patient engagement and reducing administrative burdens.

CRM Integration

PATLive integrates with various CRM systems, ensuring that all call data is captured accurately and available for future reference. This helps businesses keep track of customer interactions and manage follow-ups more effectively.

Compliance Management

With features designed to ensure compliance with various regulations, Convoso helps businesses maintain adherence to legal requirements while optimizing their call center operations.

Appointment Scheduling

PATLive’s receptionists can also schedule appointments, managing calendars efficiently to avoid overbooking and ensuring timely appointments for customers.

Omnichannel Marketing

Businesses can leverage Convoso’s support for multiple communication channels to run comprehensive marketing campaigns that engage leads through their preferred medium.

Lead Capture and Qualification

The service includes capturing critical information from potential leads and qualifying them based on predetermined criteria. This helps businesses focus on the most promising prospects.

Insurance and Financial Services

Convoso assists in pre-qualifying clients, scheduling consultations, and managing client follow-ups, enhancing efficiency and customer satisfaction in these sectors.

Instant Message Delivery

Messages from calls are delivered instantly to the business, ensuring that no important information is missed and enabling quick responses.

Order Processing and Payment Collection

For businesses that sell products or services, PATLive can handle order processing and payment collection directly during the call.

Patlive vs Convoso Reviews

See how Patlive vs Convoso stack up by what users think of them.

I had a different answering service for…

I had a different answering service for our business before coming to PATLive and was completely unsatisfied with them. PATLive has been so easy to work with. Our Onboarding Specialist, Matthew, has been great in getting all the information needed for our company. I love the way that PATLive operates and has been able to integrate into our Jobber software. It really gives me the downtime needed but also pease of knowing all of our customers are still being taken care of!

Gabrielle D'Auria

Amy Hearn came in on her morning off to…

Amy Hearn came in on her morning off to help me get set up with Pat Live. Their service is legendary in the real estate investing industry and going above and beyond is what this Company and their remarkable employees do.The corporate world should take a lesson from these folks!!Thank You Amy,

Dan Weiman

Great service!

We had an onboarding process of one month with an assigned personal coach, Matt, helping us with any questions and problems. Matt did a great job setting up quickly our service and adjusted it several times to meet our needs. We highly recommend PATlive!

Ellie Chuparova

"Convoso is very user-friendly, does have some bugs though."

I appreciate how you can set appointments to make calls, and then the call will be served up to you at the correct time. It is user friendly on the front end, and I use this software every day. Customer support is very responsive. I cannot speak to the ease of implementation and integration because I am a front end user.

Lily R.

Convoso

Great product...especially for working through a bulk of data with a smaller staff. We can't wait to see what a bigger team can do with it!

Chris

"Works seamlessly for my needs, have no complaints"

The product is reliable and persistent. Downtimes are extremely rare and quickly resolved. I use daily and it is mostly used as an outbound dialer and I'm never sitting around waiting long for the next call.

Jack T.