Experience our 24/7 live answering service with 100% US-based receptionists. Enjoy flexible call handling and affordable pricing.
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AimeReception is a Multimodal AI-powered virtual receptionist that automates various reception tasks using advanced computer vision, natural language processing, speech processing, and data mining technologies.
Experience 24/7 live answering service with 100% US-based receptionists, offering flexible call handling and affordable pricing.
Website: | https://www.patlive.com/ |
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Founded in: | 1990 |
Founder: | Glen Davidson |
CEO: | Glen Davidson |
Address: | Tallahassee, Florida, USA |
Phone: | 850-660-3161 |
Email: | [email protected] |
Live Chat: | Yes |
AimeReception is a virtual receptionist software based on Multimodal AI, enabling the creation of virtual characters (avatars) that can see, listen, understand, and talk with users. This advanced technology builds AI Receptionist to automate various tasks at reception desks, such as welcoming visitors, providing meeting room guidance, and floor information. It also remembers customer faces and automatically directs them to the correct meeting rooms, acting as a virtual office staff to streamline daily reception tasks.
AimeReception offers a range of features, including welcoming visitors, introducing company information, connecting to administrators when needed, allowing customers to book appointments directly, checking time attendance through facial recognition, performing customer data statistics, recording reception areas, integrating third-party services, and continuously updating its knowledge to enhance intelligence. Additionally, AI IVR, AI phone call, AI Answering Service, AI Receptionist, and AI Telemarketing ensure seamless communication and interaction, further enhancing the efficiency of reception and office operations.
Website: | https://www.aimesoft.com/aimereception.html |
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Founded in: | 2013 |
Founder: | Dr. Duc Nguyen |
CEO: | Dr. Duc Nguyen |
Address: | San Jose, California, USA |
Phone: | (415) 818 0338 |
Email: | [email protected] |
Live Chat: | No |
We've compared price, features, voice samples, and more, and Patlive is a better alternative to AimeReception
If you are looking to invest in either Patlive or AimeReception and are planning to scale, then it’s important to know who provides a comprehensive product suite.
Compare Patlive vs AimeReception subscription plans and pricing. Please check each website for the most updated information.
Monthly Price | Yearly Price | |
Starter | $205 | |
Standard | $360 | |
Premium | $535 | |
Pro | $825 |
Monthly Price | Yearly Price | |
Contact Support |
A side-by-side comparison of Patlive vs AimeReception features
Patlive Features |
AimeReception Features |
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24/7 Answering ServicePATLive ensures that every call is answered, no matter the time of day or night, providing businesses with constant availability to handle customer inquiries and capture every opportunity. |
24/7 AvailabilityAimeReception operates around the clock, ensuring continuous service without the need for human intervention. |
Professional Virtual ReceptionistsEquipped with trained receptionists who act as an extension of your team, PATLive offers a high-quality service experience, managing calls with professionalism and care. |
Human-Like InteractionsThe AI can see, listen, understand, and speak with users through photorealistic avatars, providing natural and engaging interactions. |
Custom Call HandlingBusinesses can customize how their calls are handled, including call transfer, message taking, and response scripting, tailoring the service to meet specific operational needs. |
Comprehensive Task AutomationAimeReception automates various reception tasks such as welcoming visitors, guiding them to meeting rooms, and providing floor information. |
Bilingual ServicesPATLive provides bilingual receptionists to accommodate a diverse customer base, ensuring that both English and Spanish speaking customers receive excellent service. |
Facial RecognitionIt includes facial recognition technology to identify and remember visitors, enhancing security and personalization. |
Instant Message DeliveryMessages are delivered instantly to the business, ensuring that no critical information is missed and allowing for timely responses. |
Voice User InterfaceEquipped with speech recognition and synthesis capabilities, it allows for smooth verbal communication with visitors. |
CRM IntegrationPATLive integrates with customer relationship management (CRM) systems, allowing for seamless data management and ensuring all customer interactions are logged and accessible. |
Meeting Room IntegrationThe system integrates with meeting room reservation and calendar software to manage bookings and guide visitors accordingly. |
Appointment SchedulingReceptionists can schedule appointments directly into the company’s calendar, streamlining the booking process and ensuring efficient management of schedules. |
Multilingual SupportAimeReception supports multiple languages, making it accessible to a diverse range of users. |
Order ProcessingPATLive also offers order processing capabilities, handling transactions and payments to facilitate business operations. |
Customizable WorkflowsThe reception workflows can be tailored to meet the specific needs of different businesses, ensuring flexibility and adaptability. |
Lead QualificationReceptionists at PATLive help in qualifying leads by gathering necessary information and ensuring potential customers meet the business's criteria before passing them along to the sales team. |
Automatic Door ControlThe AI can manage automatic door systems, providing seamless access control. |
Data Analytics and ReportingIt offers features for customer data statistics and analytics, helping businesses track and improve their reception operations. |
Most apps in this space have similar use cases but you can compare Patlive vs AimeReception use cases if you were looking for something unique.
Patlive Use Cases |
AimeReception Use Cases |
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24/7 Live AnsweringPATLive ensures that every call is answered, regardless of the time. This service is particularly valuable for businesses that require round-the-clock availability such as healthcare providers, real estate agencies, and legal firms. |
Customer ServiceAime Reception can handle routine customer service inquiries, such as FAQs, order status checks, and general information requests, freeing up human agents to focus on more complex tasks. |
Professional ReceptionistsPATLive’s receptionists are trained to handle calls professionally, offering a seamless extension of your in-house team. They are equipped to manage various customer inquiries, providing a high-quality service experience. |
Appointment SchedulingBusinesses in healthcare, beauty, and professional services can use Aime Reception to automate appointment bookings, reminders, and cancellations, reducing administrative workload and improving client satisfaction. |
Customizable Call ScriptsBusinesses can tailor how their calls are handled by setting custom scripts that PATLive's receptionists will follow, ensuring that every call is answered consistently and according to the business's specifications. |
Technical SupportFor tech companies, Aime Reception can provide first-level technical support, guiding users through troubleshooting steps and resolving common issues. |
Bilingual SupportOffering services in both English and Spanish, PATLive helps businesses cater to a diverse clientele, enhancing customer satisfaction and expanding market reach. |
Sales and Lead QualificationThe AI receptionist can engage potential customers, answer initial questions, and qualify leads before passing them on to the sales team, streamlining the lead generation process. |
CRM IntegrationPATLive integrates with various CRM systems, ensuring that all call data is captured accurately and available for future reference. This helps businesses keep track of customer interactions and manage follow-ups more effectively. |
Event Registration and ManagementOrganizations hosting events can use Aime Reception to manage event registrations, provide information to attendees, and handle post-event follow-ups. |
Appointment SchedulingPATLive’s receptionists can also schedule appointments, managing calendars efficiently to avoid overbooking and ensuring timely appointments for customers. |
Multilingual Customer SupportBusinesses operating in multilingual markets can leverage Aime Reception to provide customer support in multiple languages, enhancing accessibility and customer satisfaction. |
Lead Capture and QualificationThe service includes capturing critical information from potential leads and qualifying them based on predetermined criteria. This helps businesses focus on the most promising prospects. |
Healthcare Patient InteractionIn the healthcare sector, Aime Reception can manage patient inquiries, schedule appointments, and provide information on medical services, improving patient engagement and operational efficiency. |
Instant Message DeliveryMessages from calls are delivered instantly to the business, ensuring that no important information is missed and enabling quick responses. |
E-commerce Customer InteractionE-commerce businesses can use Aime Reception to assist customers with product inquiries, order tracking, and return processes, enhancing the overall shopping experience. |
Order Processing and Payment CollectionFor businesses that sell products or services, PATLive can handle order processing and payment collection directly during the call. |
See how Patlive vs AimeReception stack up by what users think of them.
I had a different answering service for our business before coming to PATLive and was completely unsatisfied with them. PATLive has been so easy to work with. Our Onboarding Specialist, Matthew, has been great in getting all the information needed for our company. I love the way that PATLive operates and has been able to integrate into our Jobber software. It really gives me the downtime needed but also pease of knowing all of our customers are still being taken care of!
Amy Hearn came in on her morning off to help me get set up with Pat Live. Their service is legendary in the real estate investing industry and going above and beyond is what this Company and their remarkable employees do.The corporate world should take a lesson from these folks!!Thank You Amy,
We had an onboarding process of one month with an assigned personal coach, Matt, helping us with any questions and problems. Matt did a great job setting up quickly our service and adjusted it several times to meet our needs. We highly recommend PATlive!
AimeReception not reviewed yet.