MyOutDesk Vs Ruby: Comparing Price, Features, & More

About
Products
Pricing
Features
Use Cases

MyOutDesk

MyOutDesk is a leading provider of virtual assistant services, offering specialized support to industries such as healthcare, real estate, legal, and IT.

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Ruby

Ruby virtual receptionists offers human-driven virtual receptionist and live chat services, providing small businesses across the US with the tools to excel in every interaction.

While MyOutDesk and Ruby are great options, Play AI is by far the better alternative. Try for free

About MyOutDesk

MyOutDesk is a top-tier virtual assistant provider, offering a diverse range of services to industries such as healthcare, real estate, legal, and IT. Since its inception in 2008, the company has supported over 6,500 clients across the globe. MyOutDesk is renowned for its cost-effective and scalable virtual staffing solutions that assist businesses in improving their operations, optimizing processes, and achieving their goals.

Website:	https://www.myoutdesk.com/
Founded in:	2008
Founder:	Daniel Ramsey
CEO:	Daniel Ramsey
Address:	Sacramento, California, USA
Phone:	(866) 604-7037
Live Chat:	Yes

About Ruby

Every interaction presents an opportunity to excel. Seize these moments with Ruby’s human-centric virtual receptionist and live chat services, trusted by small businesses across the US.

Maximize your customer engagement opportunities with Ruby’s trusted support solutions.

Website:	https://www.ruby.com/
Founded in:	2003
Founder:	Jill Nelson
CEO:	Kate Winkler
Address:	Downtown, Portland, Oregon, USA
Phone:	866-611-7829
Email:	[email protected]
Live Chat:	Yes

Compare MyOutDesk Product Suite vs Ruby

If you are looking to invest in either MyOutDesk or Ruby and are planning to scale, then it’s important to know who provides a comprehensive product suite.

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Concierge+1 650-600-0334

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MyOutDesk vs Ruby Pricing

Compare MyOutDesk vs Ruby subscription plans and pricing. Please check each website for the most updated information.

	Monthly Price	Yearly Price
	$1,988

	Monthly Price	Yearly Price
50 minutes per month	$235
100 minutes per month	$375
200 minutes per month	$680
500 minutes per month	$1,640

MyOutDesk vs Ruby Features Comparison

A side-by-side comparison of MyOutDesk vs Ruby features

MyOutDesk Features	Ruby Features
Industry-Specific Expertise MyOutDesk VAs are trained to handle industry-specific tasks, providing specialized support in fields such as real estate, healthcare, finance, and more. This ensures that the VAs can seamlessly integrate into the business and perform tasks that are unique to each industry	24/7 Live Answering Ruby provides around-the-clock live answering services, ensuring that no call goes unanswered, which can significantly improve customer satisfaction and retention rates.
Cost Efficiency Hiring a VA through MyOutDesk can save businesses up to 70% compared to the cost of in-house staff. This includes savings on recruiting, payroll, and benefits, making it a cost-effective solution for businesses looking to scale without incurring high overhead costs	Bilingual Services Recognizing the diverse needs of modern businesses, Ruby offers bilingual receptionist services in English and Spanish, expanding the accessibility and inclusiveness of customer service.
Comprehensive Training and Support MyOutDesk provides extensive training and support for its VAs, ensuring they are well-prepared to handle their assigned tasks. Businesses receive launch guides, training methodologies, and continuous support to maximize the effectiveness of their VAs	Customizable Call Handling Businesses can personalize their call handling procedures with Ruby, including custom greetings and specific instructions for call forwarding, ensuring that the service aligns perfectly with their operational needs.
Standardized Work Environment VAs at MyOutDesk work from dedicated, noise-isolated environments with reliable backup power and internet connections. This ensures that they are always present and focused, providing consistent and uninterrupted support	Integrated Live Chat Ruby's live chat services extend the personal touch of its virtual receptionists to online platforms, enabling immediate engagement with website visitors, lead capture, and appointment scheduling.
Advanced Tools and Integration The platform supports various tools and software integrations, allowing VAs to manage tasks like email, calendar, CRM updates, and more efficiently. This seamless integration enhances productivity and ensures that VAs can perform a wide range of tasks using the business's preferred tools	Robocall Filtering To maintain efficiency and focus on meaningful interactions, Ruby includes robocall filtering, ensuring that receptionists spend time only on legitimate inquiries.
Scalability and Flexibility MyOutDesk offers scalable solutions that allow businesses to quickly adjust the number of VAs they employ based on changing business needs. This flexibility ensures that businesses can scale their operations up or down without significant disruptions	Mobile App With a dedicated mobile app, Ruby allows business owners to manage their call activities, view messages and voicemails, and maintain control over their communications from anywhere.
Enhanced Productivity By delegating administrative and repetitive tasks to VAs, businesses can free up their core team to focus on high-value activities. This leads to increased productivity and allows team members to concentrate on tasks that directly contribute to business growth	HIPAA Compliance For businesses in the healthcare sector, Ruby ensures that all receptionists are HIPAA-trained, maintaining the confidentiality and security of patient information.

MyOutDesk Features

Ruby Features

Industry-Specific Expertise

MyOutDesk VAs are trained to handle industry-specific tasks, providing specialized support in fields such as real estate, healthcare, finance, and more. This ensures that the VAs can seamlessly integrate into the business and perform tasks that are unique to each industry

24/7 Live Answering

Ruby provides around-the-clock live answering services, ensuring that no call goes unanswered, which can significantly improve customer satisfaction and retention rates.

Cost Efficiency

Hiring a VA through MyOutDesk can save businesses up to 70% compared to the cost of in-house staff. This includes savings on recruiting, payroll, and benefits, making it a cost-effective solution for businesses looking to scale without incurring high overhead costs

Bilingual Services

Recognizing the diverse needs of modern businesses, Ruby offers bilingual receptionist services in English and Spanish, expanding the accessibility and inclusiveness of customer service.

Comprehensive Training and Support

MyOutDesk provides extensive training and support for its VAs, ensuring they are well-prepared to handle their assigned tasks. Businesses receive launch guides, training methodologies, and continuous support to maximize the effectiveness of their VAs

Customizable Call Handling

Businesses can personalize their call handling procedures with Ruby, including custom greetings and specific instructions for call forwarding, ensuring that the service aligns perfectly with their operational needs.

Standardized Work Environment

VAs at MyOutDesk work from dedicated, noise-isolated environments with reliable backup power and internet connections. This ensures that they are always present and focused, providing consistent and uninterrupted support

Integrated Live Chat

Ruby's live chat services extend the personal touch of its virtual receptionists to online platforms, enabling immediate engagement with website visitors, lead capture, and appointment scheduling.

Advanced Tools and Integration

The platform supports various tools and software integrations, allowing VAs to manage tasks like email, calendar, CRM updates, and more efficiently. This seamless integration enhances productivity and ensures that VAs can perform a wide range of tasks using the business's preferred tools

Robocall Filtering

To maintain efficiency and focus on meaningful interactions, Ruby includes robocall filtering, ensuring that receptionists spend time only on legitimate inquiries.

Scalability and Flexibility

MyOutDesk offers scalable solutions that allow businesses to quickly adjust the number of VAs they employ based on changing business needs. This flexibility ensures that businesses can scale their operations up or down without significant disruptions

Mobile App

With a dedicated mobile app, Ruby allows business owners to manage their call activities, view messages and voicemails, and maintain control over their communications from anywhere.

Enhanced Productivity

By delegating administrative and repetitive tasks to VAs, businesses can free up their core team to focus on high-value activities. This leads to increased productivity and allows team members to concentrate on tasks that directly contribute to business growth

HIPAA Compliance

For businesses in the healthcare sector, Ruby ensures that all receptionists are HIPAA-trained, maintaining the confidentiality and security of patient information.

MyOutDesk vs Ruby Use Cases

Most apps in this space have similar use cases but you can compare MyOutDesk vs Ruby use cases if you were looking for something unique.

MyOutDesk Use Cases	Ruby Use Cases
Real Estate Assistance MyOutDesk provides virtual assistants specialized in real estate tasks such as transaction coordination, lead generation, and listing management. Real estate agents use these services to handle backend operations, allowing them to focus more on closing deals and interacting with clients	Small Business Support Ruby's services are particularly beneficial for small businesses that may not have the resources to staff full-time receptionists. By handling incoming calls and live chats, Ruby helps these businesses maintain a professional image and ensures that no customer inquiries go unanswered, even outside of regular business hours
Customer Support and Call Handling Businesses across sectors employ MyOutDesk virtual assistants to manage customer inquiries, schedule appointments, and provide continuous phone support. This ensures high-quality customer service while maintaining operational efficiency	Legal Firms For legal practices, Ruby provides a secure and reliable way to manage client communications and sensitive information, adhering to HIPAA compliance when necessary. This includes scheduling appointments, handling client queries, and ensuring all communications are conducted with the utmost confidentiality and professionalism
Lead Generation and Follow-Up Virtual assistants from MyOutDesk help businesses in nurturing leads through consistent follow-ups and engagement strategies. They manage CRM tools to keep track of lead activities and ensure that no potential customer is overlooked	Healthcare Services Ruby's HIPAA-compliant virtual receptionists are ideal for healthcare providers who need to manage patient appointments, handle sensitive medical inquiries, and maintain patient privacy and security at all times
Administrative and Backend Tasks MyOutDesk virtual assistants take on various administrative responsibilities, including email management, scheduling, data entry, and preparing reports. This support is crucial for freeing up the time of key personnel, allowing them to concentrate on strategic activities	Real Estate Ruby assists real estate agents by managing calls related to property inquiries, scheduling viewings, and providing immediate responses to potential buyers or renters, thus helping agents stay organized and responsive
Marketing and Social Media Management Virtual assistants help with crafting and implementing marketing strategies, managing social media accounts, and content creation. This use case is particularly beneficial for businesses looking to enhance their online presence without the overhead of hiring full-time staff	Lead Capture and Qualification Ruby’s virtual receptionists help businesses capture and qualify leads by providing immediate interaction. They can engage website visitors, answer their questions, and convert inquiries into qualified leads or scheduled appointments, which is crucial for sales and service-oriented businesses
Healthcare Administration For healthcare providers, MyOutDesk offers HIPAA-trained virtual assistants who handle sensitive patient data, appointment scheduling, and billing inquiries, ensuring compliance and privacy while enhancing service delivery	Appointment Scheduling and Management Ruby integrates with various calendar systems to handle appointment bookings, updates, and cancellations, allowing businesses to streamline their scheduling processes without the risk of double-booking or scheduling conflicts
	Outbound Calling and Customer Follow-Up Ruby's services extend to outbound calling, where they can perform follow-ups, confirm appointments, or reach out to clients for feedback, helping businesses maintain a proactive relationship with their customers

MyOutDesk Use Cases

Ruby Use Cases

Real Estate Assistance

MyOutDesk provides virtual assistants specialized in real estate tasks such as transaction coordination, lead generation, and listing management. Real estate agents use these services to handle backend operations, allowing them to focus more on closing deals and interacting with clients

Small Business Support

Ruby's services are particularly beneficial for small businesses that may not have the resources to staff full-time receptionists. By handling incoming calls and live chats, Ruby helps these businesses maintain a professional image and ensures that no customer inquiries go unanswered, even outside of regular business hours

Customer Support and Call Handling

Businesses across sectors employ MyOutDesk virtual assistants to manage customer inquiries, schedule appointments, and provide continuous phone support. This ensures high-quality customer service while maintaining operational efficiency

Legal Firms

For legal practices, Ruby provides a secure and reliable way to manage client communications and sensitive information, adhering to HIPAA compliance when necessary. This includes scheduling appointments, handling client queries, and ensuring all communications are conducted with the utmost confidentiality and professionalism

Lead Generation and Follow-Up

Virtual assistants from MyOutDesk help businesses in nurturing leads through consistent follow-ups and engagement strategies. They manage CRM tools to keep track of lead activities and ensure that no potential customer is overlooked

Healthcare Services

Ruby's HIPAA-compliant virtual receptionists are ideal for healthcare providers who need to manage patient appointments, handle sensitive medical inquiries, and maintain patient privacy and security at all times

Administrative and Backend Tasks

MyOutDesk virtual assistants take on various administrative responsibilities, including email management, scheduling, data entry, and preparing reports. This support is crucial for freeing up the time of key personnel, allowing them to concentrate on strategic activities

Real Estate

Ruby assists real estate agents by managing calls related to property inquiries, scheduling viewings, and providing immediate responses to potential buyers or renters, thus helping agents stay organized and responsive

Marketing and Social Media Management

Virtual assistants help with crafting and implementing marketing strategies, managing social media accounts, and content creation. This use case is particularly beneficial for businesses looking to enhance their online presence without the overhead of hiring full-time staff

Lead Capture and Qualification

Ruby’s virtual receptionists help businesses capture and qualify leads by providing immediate interaction. They can engage website visitors, answer their questions, and convert inquiries into qualified leads or scheduled appointments, which is crucial for sales and service-oriented businesses

Healthcare Administration

For healthcare providers, MyOutDesk offers HIPAA-trained virtual assistants who handle sensitive patient data, appointment scheduling, and billing inquiries, ensuring compliance and privacy while enhancing service delivery

Appointment Scheduling and Management

Ruby integrates with various calendar systems to handle appointment bookings, updates, and cancellations, allowing businesses to streamline their scheduling processes without the risk of double-booking or scheduling conflicts

Outbound Calling and Customer Follow-Up

Ruby's services extend to outbound calling, where they can perform follow-ups, confirm appointments, or reach out to clients for feedback, helping businesses maintain a proactive relationship with their customers

MyOutDesk vs Ruby Clients

See which companies trust MyOutDesk & Ruby for all their generative AI needs.

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