MyOutDesk
MyOutDesk is a leading provider of virtual assistant services, offering specialized support to industries such as healthcare, real estate, legal, and IT.
No agent sample available
AnswerConnect
AnswerConnect provides dedicated customer experience specialists who are well-trained to handle all your phone calls and website chats.
About MyOutDesk
MyOutDesk is a top-tier virtual assistant provider, offering a diverse range of services to industries such as healthcare, real estate, legal, and IT. Since its inception in 2008, the company has supported over 6,500 clients across the globe. MyOutDesk is renowned for its cost-effective and scalable virtual staffing solutions that assist businesses in improving their operations, optimizing processes, and achieving their goals.
| Website: | https://www.myoutdesk.com/ |
|---|---|
| Founded in: | 2008 |
| Founder: | Daniel Ramsey |
| CEO: | Daniel Ramsey |
| Address: | Sacramento, California, USA |
| Phone: | (866) 604-7037 |
| Live Chat: | Yes |
About AnswerConnect
AnswerConnect employs highly-trained customer experience specialists who will manage all your phone calls and website chats from their distraction-free home offices.
The answer lies in connecting. Keep your business human with 24/7 live answering services from Pledge People, not bots.
Pledge People is dedicated to maintaining the human touch in business interactions. Their approach ensures that businesses are always available, capturing every lead and never missing an opportunity when clients call. With no voicemail or automated voices, they help businesses win more clients by providing real human interactions.
Their services ensure that businesses are never closed, allowing work from home, the office, or anywhere. Pledge People recognizes returning callers, offering a personalized experience every time. They also manage calls effectively, ensuring that businesses can focus on important meetings or tasks without missing important calls.
| Website: | https://www.answerconnect.com/ |
|---|---|
| Founded in: | 2002 |
| Founder: | Natalie Ruiz |
| CEO: | Natalie Ruiz |
| Address: | Portland, Oregon, USA |
| Phone: | 800-700-8888 |
| Email: | [email protected] |
| Live Chat: | Yes |
AnswerConnect is a better alternative to MyOutDesk
We've compared price, features, voice samples, and more, and AnswerConnect is a better alternative to MyOutDesk
Compare MyOutDesk Product Suite vs AnswerConnect
If you are looking to invest in either MyOutDesk or AnswerConnect and are planning to scale, then it’s important to know who provides a comprehensive product suite.
- AI Agent
- Small Business Answering Service
- Virtual Receptionist
- After Hours Answering
- 24/7 Live Answering
- Bilingual Services
- Call Forwarding
- Customer Support Center & Specialists Services
- Small Business Virtual Receptionist Services
- Inbound Sales
- Call Routing & Transfer
MyOutDesk vs AnswerConnect Pricing
Compare MyOutDesk vs AnswerConnect subscription plans and pricing. Please check each website for the most updated information.
| Monthly Price | Yearly Price | |
| $1,988 |
| Monthly Price | Yearly Price | |
| Contact Support |
MyOutDesk vs AnswerConnect Features Comparison
A side-by-side comparison of MyOutDesk vs AnswerConnect features
MyOutDesk Features |
AnswerConnect Features |
|---|---|
Industry-Specific ExpertiseMyOutDesk VAs are trained to handle industry-specific tasks, providing specialized support in fields such as real estate, healthcare, finance, and more. This ensures that the VAs can seamlessly integrate into the business and perform tasks that are unique to each industry |
24/7 Live AnsweringThis service ensures that all calls are answered by professional receptionists, regardless of the time or day, enhancing customer service and ensuring no opportunities are missed |
Cost EfficiencyHiring a VA through MyOutDesk can save businesses up to 70% compared to the cost of in-house staff. This includes savings on recruiting, payroll, and benefits, making it a cost-effective solution for businesses looking to scale without incurring high overhead costs |
Custom Call HandlingBusinesses can tailor how calls are handled, including custom greetings, call routing, and scheduling, to ensure that each call is managed according to specific business needs. |
Comprehensive Training and SupportMyOutDesk provides extensive training and support for its VAs, ensuring they are well-prepared to handle their assigned tasks. Businesses receive launch guides, training methodologies, and continuous support to maximize the effectiveness of their VAs |
Lead Qualification and Appointment BookingVirtual receptionists help qualify leads and can book appointments directly, streamlining the sales process and enhancing lead management. |
Standardized Work EnvironmentVAs at MyOutDesk work from dedicated, noise-isolated environments with reliable backup power and internet connections. This ensures that they are always present and focused, providing consistent and uninterrupted support |
Bilingual ServiceAnswerConnect offers services in multiple languages, which is essential for businesses serving a diverse customer base. |
Advanced Tools and IntegrationThe platform supports various tools and software integrations, allowing VAs to manage tasks like email, calendar, CRM updates, and more efficiently. This seamless integration enhances productivity and ensures that VAs can perform a wide range of tasks using the business's preferred tools |
Mobile App IntegrationThe AnswerConnect app allows businesses to manage their account details, view call histories, and interact with their team and clients from anywhere, providing flexibility and ease of management. |
Scalability and FlexibilityMyOutDesk offers scalable solutions that allow businesses to quickly adjust the number of VAs they employ based on changing business needs. This flexibility ensures that businesses can scale their operations up or down without significant disruptions |
Live Chat SupportBeyond phone calls, AnswerConnect provides live chat services, helping businesses engage with online visitors in real-time, which can significantly boost conversion rates. |
Enhanced ProductivityBy delegating administrative and repetitive tasks to VAs, businesses can free up their core team to focus on high-value activities. This leads to increased productivity and allows team members to concentrate on tasks that directly contribute to business growth |
MyOutDesk vs AnswerConnect Use Cases
Most apps in this space have similar use cases but you can compare MyOutDesk vs AnswerConnect use cases if you were looking for something unique.
MyOutDesk Use Cases |
AnswerConnect Use Cases |
|---|---|
Real Estate AssistanceMyOutDesk provides virtual assistants specialized in real estate tasks such as transaction coordination, lead generation, and listing management. Real estate agents use these services to handle backend operations, allowing them to focus more on closing deals and interacting with clients |
24/7 Live Answering ServicesThis is ideal for businesses that need round-the-clock customer support but cannot afford or do not need a full-time, in-house team. AnswerConnect ensures that every call is answered, improving customer satisfaction and capturing every potential business opportunity, even after hours |
Customer Support and Call HandlingBusinesses across sectors employ MyOutDesk virtual assistants to manage customer inquiries, schedule appointments, and provide continuous phone support. This ensures high-quality customer service while maintaining operational efficiency |
Virtual Receptionist ServicesBusinesses can use AnswerConnect to manage incoming calls, schedule appointments, and even process orders. This service is especially beneficial for small businesses and professional services like law firms or healthcare providers that need to maintain a professional image and efficient customer service without the overhead of additional staff |
Lead Generation and Follow-UpVirtual assistants from MyOutDesk help businesses in nurturing leads through consistent follow-ups and engagement strategies. They manage CRM tools to keep track of lead activities and ensure that no potential customer is overlooked |
Lead Generation and QualificationAnswerConnect helps businesses qualify incoming leads through tailored interactions. This ensures that only potential leads that meet specific criteria are forwarded, optimizing the sales process and improving conversion rates |
Administrative and Backend TasksMyOutDesk virtual assistants take on various administrative responsibilities, including email management, scheduling, data entry, and preparing reports. This support is crucial for freeing up the time of key personnel, allowing them to concentrate on strategic activities |
Appointment SchedulingUtilizing integrated calendar and scheduling tools, AnswerConnect can handle all aspects of appointment bookings, confirmations, and rescheduling. This helps businesses streamline their operations and ensures that they can focus on service delivery rather than administrative tasks |
Marketing and Social Media ManagementVirtual assistants help with crafting and implementing marketing strategies, managing social media accounts, and content creation. This use case is particularly beneficial for businesses looking to enhance their online presence without the overhead of hiring full-time staff |
Bilingual Customer SupportFor businesses serving a diverse client base, AnswerConnect offers bilingual services to cater to non-English speaking customers, broadening the market reach and enhancing customer engagement |
Healthcare AdministrationFor healthcare providers, MyOutDesk offers HIPAA-trained virtual assistants who handle sensitive patient data, appointment scheduling, and billing inquiries, ensuring compliance and privacy while enhancing service delivery |
CRM Integration and Call Data Management:AnswerConnect integrates with existing CRM systems, allowing businesses to keep track of customer interactions and ensure data consistency across platforms. This integration aids in maintaining a holistic view of customer engagements and supports personalized marketing strategies |
MyOutDesk vs AnswerConnect Clients
See which companies trust MyOutDesk & AnswerConnect for all their generative AI needs.
MyOutDesk vs AnswerConnect Reviews
See how MyOutDesk vs AnswerConnect stack up by what users think of them.
MyOutDesk not reviewed yet.
Customer experience
Thier availability at all times on multiple channels like phones and emails. they are very organized
Exemplary customer service that goes extra mile
Exceptional customer service and consistently prompt response to inquiries.
Client Assistance I received today was outstanding
Client Assistance I received today was very helpful and a quick response. Appreciated the patience shown to me as I'm a little behind on the technology side. Very kind and professional the entire call, fully answering all my questions.
Very Expensive!
Very Expensive! If you do not monitor your usage. You will pay dearly. I was set up to pay $350.00 per month for 200 minutes.After 1 week that was exceeded. To my suprise i was being billed hundreds of dollars additional on a daily basis. I would expect for the large overages i would have been called. It wasnt until after they charged me $2100.00 that they mentioned another plan that would include more minutes.It was not made clear to me that charges would just pile up. some calls had a 16 + minute duration? No one is working on this with me. It's impossible to figure out the charges! I was told to pretty much just deal with it.
