Boost your business with our AI phone assistant, designed to support you as you serve the community. Features include agent training, customizable responses, intelligent AI guidance, and seamless automation.
Soundhound AI independent voice AI platform connects people to brands through customized conversational experiences, voice-enabling products and services.
Enhance your business operations with our AI phone assistant while you focus on serving the community. Features include agent training, customizable responses, intelligent AI guidance, and seamless automation.
Website: | https://www.goodcall.com/ |
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Founded in: | 2021 |
Founder: | Bob Summers |
CEO: | Bob Summers |
Address: | Cupertino, California, USA |
Phone: | 1 650-684-1400 |
Live Chat: | No |
SoundHound’s independent voice AI platform enables brands to create customized conversational experiences that voice-enable products, services, and apps, while providing companies with valuable data and analytics for enhanced control and brand ownership of the customer experience.
SoundHound AI offers voice AI solutions tailored to various industries, delivering real business value by elevating customer experiences. These solutions improve user interactions, customer connections, and brand value through a truly conversational interface, ensuring a seamless and engaging experience for users.
Businesses can create a brand-owned user experience for their products or services, free from the interference of Big Tech, allowing for a more authentic connection with customers. By leveraging data analytics, companies can drive product improvements and create deeper, more personalized experiences, gaining valuable insights to enhance their offerings.
SoundHound AI supports 25 languages and understands regional accents and language variations, ensuring effective communication with users worldwide. With over a decade of development, SoundHound AI’s platform is revolutionary in its ability to understand speech and yet beautifully simple in its responses, providing a powerful and intuitive voice AI solution for businesses.
Website: | https://www.soundhound.com/ |
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Founded in: | 2005 |
Founder: | Keyvan Mohajer, Majid Emami, James Hom |
CEO: | Keyvan Mohajer |
Address: | Santa Clara, California, USA |
Phone: | 1(408) 441-3200 |
Email: | [email protected] |
Live Chat: | Yes |
We've compared price, features, voice samples, and more, and Goodcall is a better alternative to Soundhound AI
If you are looking to invest in either Goodcall or Soundhound AI and are planning to scale, then it’s important to know who provides a comprehensive product suite.
Compare Goodcall vs Soundhound AI subscription plans and pricing. Please check each website for the most updated information.
Monthly Price | Yearly Price | |
Pro | $59 | $492 |
Monthly Price | Yearly Price | |
Contact Support |
A side-by-side comparison of Goodcall vs Soundhound AI features
Goodcall Features |
Soundhound AI Features |
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24/7 Call HandlingThe AI agent answers calls round the clock, ensuring no call goes unanswered, boosting customer service and capturing every opportunity for your business. |
Speech-to-Meaning® TechnologyThis proprietary technology processes speech and interprets meaning simultaneously, delivering faster and more accurate results than traditional two-step processes. It ensures real-time comprehension and response, enhancing conversational experiences |
Lead Capture and QualificationIt automates lead capture, qualifying and recording caller information, and sending alerts via email or SMS, which helps in prioritizing leads efficiently. |
Deep Meaning Understanding®SoundHound's AI can handle complex queries by understanding the user’s intent and addressing multiple questions in one interaction. This allows for nuanced and contextually relevant responses, improving the overall user experience |
Customizable SkillsYou can teach your AI agent custom responses based on common customer queries, and it can suggest new skills based on caller questions to continuously improve. |
Dynamic Interaction™The multimodal interface provides instant audiovisual feedback, enabling users to interact using both voice and touchscreen. This feature ensures that users receive real-time updates and can modify their queries dynamically |
Appointment SchedulingThe agent can schedule appointments, manage bookings, and handle quote requests seamlessly. |
End-to-End Voice AI Tech StackSoundHound offers a comprehensive suite of voice AI technologies, including Automatic Speech Recognition (ASR), Natural Language Understanding (NLU), Text-to-Speech (TTS), and customizable wake words. This tech stack provides robust and scalable solutions for various applications |
Integration with CRM and ToolsGoodcall easily integrates with CRM systems and other tools like Google Voice, Zapier, and Slack, enhancing workflow automation and data management. |
Edge and Cloud ConnectivityThe platform supports on-device processing with optional cloud connectivity, ensuring high performance and data privacy. Users can access voice AI capabilities even without internet connectivity, making it suitable for diverse environments |
Automations and Workflow OptimizationThe AI triggers automation templates to streamline business processes, saving time and enhancing productivity. |
Custom Domains and CommandsBusinesses can create custom voice domains and commands tailored to their specific needs, allowing for highly personalized and effective voice interactions. This customization helps in delivering unique brand experiences |
Detailed Call AnalysisEvery call is recorded, and detailed analysis is provided to understand customer needs better and refine responses. |
Multilingual SupportSoundHound supports over 25 languages, catering to a global audience with diverse linguistic needs. This broad language support ensures that the AI can interact effectively with users worldwide |
Vehicle IntelligenceThis domain enables users to access car manual information using natural speech, providing instant answers to questions about vehicle functionality, maintenance, and repairs. This feature enhances the in-car experience by making information easily accessible and hands-free |
Most apps in this space have similar use cases but you can compare Goodcall vs Soundhound AI use cases if you were looking for something unique.
Goodcall Use Cases |
Soundhound AI Use Cases |
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Customer Service EnhancementBusinesses like Hotworx have revolutionized their customer support by using Goodcall to handle thousands of calls, ensuring they never miss an opportunity to connect with customers and enhance productivity |
Automotive Voice AssistantsEnhancing in-car user experience with hands-free, voice-activated controls. |
Lead Capture and QualificationGoodcall captures detailed caller information and qualifies leads automatically, which helps businesses prioritize and respond to potential customers efficiently |
Smart Device IntegrationVoice-enabling smart home devices and IoT products. |
Appointment SchedulingThe AI agent can schedule appointments, handle bookings, and manage quote requests seamlessly, offering options such as directing callers to a booking website, providing quick answers, transferring calls, or taking messages |
Customer Service and Contact CentersAutomating customer service inquiries and support tasks. |
Sales and Marketing SupportCompanies like Bye Junk have leveraged Goodcall to boost their monthly revenue by 25%, showing how the AI agent can drive sales growth by capturing and converting leads more effectively |
Restaurant Ordering SystemsStreamlining the ordering process in fast-casual and quick-service restaurants. |
Operational EfficiencyBusinesses like Midnight Cookie Co. have optimized their operations with Goodcall by automating call handling and message taking, which frees up human resources for other tasks and improves overall efficiency |
Hospitality ServicesEnhancing guest experiences in hotels and other hospitality settings. |
24/7 AvailabilityGoodcall provides round-the-clock call handling, ensuring that businesses never miss a call and can always engage with customers, leading to better service and higher customer satisfaction |
Mobile AppsProviding hands-free access and enhancing app functionality. |
Integration with Existing SystemsGoodcall easily integrates with CRMs and other tools like Google Voice and Zapier, enhancing workflow automation and data management for businesses |
Retail and E-commerceFacilitating voice-activated shopping and customer assistance. |
See how Goodcall vs Soundhound AI stack up by what users think of them.
Their on time Customer Services Their numerios Features. best part it is easy to use
Do not use Goodcall.com as they promise new members a free account forever but now they have changed their access to the voicemail access which cannot be accessed with any ease or in my case I cannot access the callers messages after using and putting out this number on many platforms with now a useless number. Now I will to loose many callers which may have become clients. GoodCall.com is now useless and has broken their word in having a free account forever. They are asking for nearly $60 per month to now access the calls for a service that can be obtained for less than $10 a month. My communication with the company said they would charge me only after the 2nd month to get access to this number which is out on platforms for more than a year of using this number which now is destroyed by a company that has broken their word.
Soundhound AI not reviewed yet.