Goodcall
Boost your business with our AI phone assistant, designed to support you as you serve the community. Features include agent training, customizable responses, intelligent AI guidance, and seamless automation.
Bland.AI
Bland is an advanced platform for AI phone calling. Easily send or receive phone calls with a programmable voice agent.
About Goodcall
Enhance your business operations with our AI IVR and AI Receptionist while you focus on serving the community. Features include agent training, customizable responses, intelligent AI phone call, AI Answering Service, AI Receptionist, and AI Telemarketing automation.
| Website: | https://www.goodcall.com/ |
|---|---|
| Founded in: | 2021 |
| Founder: | Bob Summers |
| CEO: | Bob Summers |
| Address: | Cupertino, California, USA |
| Phone: | 1 650-684-1400 |
| Live Chat: | No |
About Bland.AI
Bland is an AI phone calling platform that leverages its API to seamlessly send and receive AI phone calls using a programmable voice agent.
With less than 10 lines of code, users can send their first AI phone call using the advanced features provided by Bland. The system includes live call transfers, allowing calls to be transferred to a human when predefined conditions are met. Through live context integration, APIs can inject real-time data into phone calls, enhancing the interaction. Users can select from a library of human-like voices or create a voice clone for more personalized communication.
Bland offers enterprise-grade capabilities for scaling, including fine-tuning features that train an AI phone agent on existing calls to improve performance and build guardrails against hallucination. Custom tools enable the phone agent to access external APIs during calls, allowing access to customer records, knowledge bases, and performing actions like scheduling appointments. Dedicated infrastructure ensures reliability by partitioning an enterprise’s infrastructure from the general API, even during high-volume moments.
Bland supports various use cases, including AI IVR, AI Answering Service, AI Receptionist, and AI Telemarketing,, making it versatile for businesses. It maintains high standards with features such as call monitoring, prompt filtering, rate limits for scaling, and periodic audits to ensure trust and safety. They actively restrict the calls they support to ensure their AI phone call technology continues to benefit consumers, businesses, and society as a whole.
| Website: | https://www.bland.ai/ |
|---|---|
| Founded in: | 2023 |
| Founder: | Brian Bell |
| CEO: | Brian Bell |
| Address: | Mountain View, California, USA |
| Email: | [email protected] |
| Live Chat: | No |
Goodcall is a better alternative to Bland.AI
We've compared price, features, voice samples, and more, and Goodcall is a better alternative to Bland.AI
Compare Goodcall Product Suite vs Bland.AI
If you are looking to invest in either Goodcall or Bland.AI and are planning to scale, then it’s important to know who provides a comprehensive product suite.
- AI Agent
- AI Agent
Goodcall vs Bland.AI Pricing
Compare Goodcall vs Bland.AI subscription plans and pricing. Please check each website for the most updated information.
| Monthly Price | Yearly Price | |
| Pro | $59 | $492 |
| Monthly Price | Yearly Price | |
| Contact Support |
Goodcall vs Bland.AI Features Comparison
A side-by-side comparison of Goodcall vs Bland.AI features
Goodcall Features |
Bland.AI Features |
|---|---|
24/7 Call HandlingThe AI agent answers calls round the clock, ensuring no call goes unanswered, boosting customer service and capturing every opportunity for your business. |
Sub-Second LatencyBland.ai ensures extremely fast response times with sub-second latency, making interactions with the AI feel natural and immediate, matching human speed and quality |
Lead Capture and QualificationIt automates lead capture, qualifying and recording caller information, and sending alerts via email or SMS, which helps in prioritizing leads efficiently. |
Human-Like VoiceUtilizing advanced natural language processing (NLP) and text-to-speech technologies, Bland.ai produces voices that mimic real human speech patterns and intonations, creating an authentic and seamless conversational experience |
Customizable SkillsYou can teach your AI agent custom responses based on common customer queries, and it can suggest new skills based on caller questions to continuously improve. |
Live Call TransfersThe system supports live call transfers to human agents whenever necessary, ensuring that complex or multilingual queries are handled efficiently without any interruptions |
Appointment SchedulingThe agent can schedule appointments, manage bookings, and handle quote requests seamlessly. |
Context AwarenessBland.ai’s voice assistants can gather and utilize information from previous interactions, providing personalized and contextually relevant responses. This enhances the customer experience by making conversations more tailored and effective |
Integration with CRM and ToolsGoodcall easily integrates with CRM systems and other tools like Google Voice, Zapier, and Slack, enhancing workflow automation and data management. |
Integration CapabilitiesThe platform can easily integrate with various CRM systems, such as Salesforce and HubSpot, and other tools through its open API and Zapier integration. This enables businesses to streamline operations and automate tasks effortlessly |
Automations and Workflow OptimizationThe AI triggers automation templates to streamline business processes, saving time and enhancing productivity. |
Scalability and PerformanceBland.ai is designed to handle high volumes of calls without compromising on performance. It scales efficiently to meet the demands of growing businesses, ensuring that customer service remains uninterrupted and effective even during peak times |
Detailed Call AnalysisEvery call is recorded, and detailed analysis is provided to understand customer needs better and refine responses. |
Personalization OptionsBusinesses can create custom voice clones and set up tailored call routing based on customer characteristics or previous interactions. This level of personalization ensures that each customer interaction feels unique and customized |
Real-Time Data InjectionThe platform allows for live data injection during calls, enabling the AI to provide real-time, accurate information based on specific customer data, thereby enhancing the relevance and effectiveness of each interaction |
Goodcall vs Bland.AI Use Cases
Most apps in this space have similar use cases but you can compare Goodcall vs Bland.AI use cases if you were looking for something unique.
Goodcall Use Cases |
Bland.AI Use Cases |
|---|---|
Customer Service EnhancementBusinesses like Hotworx have revolutionized their customer support by using Goodcall to handle thousands of calls, ensuring they never miss an opportunity to connect with customers and enhance productivity |
Customer SupportHandling high volumes of customer inquiries and support requests can be challenging and resource-intensive. |
Lead Capture and QualificationGoodcall captures detailed caller information and qualifies leads automatically, which helps businesses prioritize and respond to potential customers efficiently |
Appointment SchedulingBusinesses need an efficient way to manage appointment bookings, cancellations, and rescheduling. |
Appointment SchedulingThe AI agent can schedule appointments, handle bookings, and manage quote requests seamlessly, offering options such as directing callers to a booking website, providing quick answers, transferring calls, or taking messages |
Lead Qualification and SalesSales teams require a streamlined process to qualify leads and follow up on sales inquiries. |
Sales and Marketing SupportCompanies like Bye Junk have leveraged Goodcall to boost their monthly revenue by 25%, showing how the AI agent can drive sales growth by capturing and converting leads more effectively |
Order Processing and TrackingCustomers frequently inquire about order status, shipping details, and returns. |
Operational EfficiencyBusinesses like Midnight Cookie Co. have optimized their operations with Goodcall by automating call handling and message taking, which frees up human resources for other tasks and improves overall efficiency |
Multi-Language SupportBusinesses serving a diverse customer base need to handle inquiries in multiple languages. |
24/7 AvailabilityGoodcall provides round-the-clock call handling, ensuring that businesses never miss a call and can always engage with customers, leading to better service and higher customer satisfaction |
Interactive Voice Response (IVR) ReplacementTraditional IVR systems can be frustrating for customers due to rigid menus and long wait times. |
Integration with Existing SystemsGoodcall easily integrates with CRMs and other tools like Google Voice and Zapier, enhancing workflow automation and data management for businesses |
Survey and Feedback CollectionGathering customer feedback and conducting surveys can be time-consuming. |
Emergency Notifications and AlertsTimely dissemination of critical information during emergencies is crucial for businesses. |
Goodcall vs Bland.AI Reviews
See how Goodcall vs Bland.AI stack up by what users think of them.
"It Was a good Experience With the help of GoodCall Costumers are really Happy"
Their on time Customer Services Their numerios Features. best part it is easy to use
Do not use Goodcall.com as they promise…
Do not use Goodcall.com as they promise new members a free account forever but now they have changed their access to the voicemail access which cannot be accessed with any ease or in my case I cannot access the callers messages after using and putting out this number on many platforms with now a useless number. Now I will to loose many callers which may have become clients. GoodCall.com is now useless and has broken their word in having a free account forever. They are asking for nearly $60 per month to now access the calls for a service that can be obtained for less than $10 a month. My communication with the company said they would charge me only after the 2nd month to get access to this number which is out on platforms for more than a year of using this number which now is destroyed by a company that has broken their word.
Support client inexistant.
Support client inexistant. Cela fait plus d'une semaine que j'essaye de contacter le support client par mail, je n'ai encore jamais eu personne. De plus, depuis maintenant 2 jours impossible de me connecter et d'accéder à mon compte, j'ai la version payante et je m'inquiète de ne pas pouvoir me servir de cette plateforme ni pouvoir arrêter l'abonnement.
