Gabbyville

Gabbyville, an award-winning provider, offers friendly, energetic, and efficient live bilingual virtual receptionist services to keep your business running smoothly at a fraction of the cost.

My AI Front Desk

My AI Front Desk is a virtual receptionist software that automates phone scheduling and Q&A, allowing customers to text, call, and ask complex questions.

About Gabbyville

Gabbyville is an award-winning provider of friendly, energetic, and efficient live bilingual virtual receptionist services, ensuring your business operates smoothly at a fraction of the cost.

You can also checkout our AI voice agent which can be used as AI IVR, AI phone call, AI Answering Service, AI Receptionist, and AI Telemarketing

Website:https://www.gabbyville.com/
Founded in:2013
Founder: Nisha Goyal-Parikhs
CEO:Nisha Goyal-Parikhs
Address: Nashville, Texas, USA
Phone: 1-800-903-7141
Email: [email protected]
Live Chat: Yes

About My AI Front Desk

My AI Front Desk offers a 24/7 AI phone call receptionist, ensuring businesses never miss a call again. This AI-powered service allows businesses to pick up the phone, schedule appointments, and answer questions even after business hours, providing seamless customer support around the clock.

Designed as an AI receptionist that never sleeps, My AI Front Desk captures calls and appointments 24/7. Businesses can choose to forward all calls or just missed calls to this intelligent receptionist. Tailored to understand everything about the business and its services, the AI receptionist can easily answer complex questions from callers.

Additionally, the AI receptionist can send texts and schedule appointments during conversations. For instance, if a caller requests an appointment, the receptionist can text them a custom link, such as a Calendly link for general bookings, a Vagaro link for salon/spa bookings, or a Booksy link for wellness bookings.

Building and tweaking the AI receptionist is remarkably simple, taking just five minutes to create, purchase, and publish. Businesses can update the receptionist’s knowledge base or greeting phrase anytime, ensuring it remains current and effective.

Advanced analytics provide businesses with insights into call transcripts, text history, and voicemails directly from the admin dashboard. Phone numbers of callers can be exported for targeted promotions. The AI receptionist can handle unlimited calls, even in parallel, ensuring no opportunity is missed.

Creating the AI receptionist involves inputting details about the business, services, and booking portals. Once set up, businesses can forward their existing phone number to the new AI receptionist, viewing inbound leads, voicemails, and analytics through the admin dashboard. Modifications can be made anytime, allowing businesses to update information such as temporary sales or business hours promptly.

The AI Answering Service also functions as an AI IVR, routing calls to different departments or handling customer queries automatically. It can even be used for AI Telemarketing, helping businesses reach potential clients efficiently.

Website:https://www.myaifrontdesk.com/
Founded in:2023
Email: [email protected]
Live Chat: Yes

Compare Gabbyville Product Suite vs My AI Front Desk

If you are looking to invest in either Gabbyville or My AI Front Desk and are planning to scale, then it’s important to know who provides a comprehensive product suite.

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Conversational Voice AI, trained to speak your business.

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Gabbyville vs My AI Front Desk Pricing

Compare Gabbyville vs My AI Front Desk subscription plans and pricing. Please check each website for the most updated information.

Monthly PriceYearly Price
Starter $250
Basic $325
Premium $600
Executive $1,425
Monthly PriceYearly Price
Small Business Plan $65
Advanced Integration Plan Contact Support

Gabbyville vs My AI Front Desk Features Comparison

A side-by-side comparison of Gabbyville vs My AI Front Desk features

Gabbyville Features

My AI Front Desk Features

24/7 Live Answering

GabbyVille offers round-the-clock live answering services, ensuring that your business never misses a call, regardless of the time of day.

24/7 Availability

The AI receptionist operates around the clock, ensuring no call goes unanswered, handling business inquiries, bookings, and cancellations even after business hours

Bilingual Receptionists

To cater to a diverse customer base, GabbyVille provides bilingual services, supporting both English and Spanish speakers.

Automated Scheduling

Integrates with popular scheduling tools like Vagaro and Calendly to automate appointment bookings, modifications, and cancellations seamlessly​

Custom Call Handling

Businesses can customize their call handling processes, including personalized greetings, call routing, and outbound calling, to meet specific operational needs.

Text and Call Handling

Customers can interact with the AI via text or call, asking complex questions and receiving immediate responses, mimicking a human receptionist's capabilities

Appointment Scheduling

GabbyVille’s receptionists can schedule appointments directly into your web-based calendar system, providing real-time updates and reminders.

Customizable Workflows

Offers advanced workflows for texting, call transferring, and intake forms, allowing the AI to perform complex tasks based on predefined scenarios. This feature helps in managing various customer interactions efficiently​

Detailed Message Taking

Receptionists take detailed messages, ensuring that all important information is captured and communicated via email or voicemail.

Intelligent Call Routing

The AI can intelligently transfer calls to the appropriate department based on the caller’s needs, such as billing, technical support, or sales inquiries, ensuring specialized assistance​

Call Routing and Outbound Calling

Intelligent call routing reduces wait times and improves customer experience by directing calls to the appropriate departments or individuals. Outbound calling allows businesses to proactively reach out to potential clients.

Bilingual Support

Supports multiple languages, allowing the receptionist to interact with a diverse customer base and providing an inclusive customer service experience​

Real-Time Status Updates

Receptionists can receive real-time updates about your availability, helping them manage call routing based on your current status.

Real-Time Notifications and Analytics

Provides instant notifications for missed calls and voicemails, along with detailed analytics in the admin dashboard. This helps businesses keep track of customer interactions and improve service quality

Spam Call Blocking

GabbyVille blocks spam and robocalls, ensuring that you are only billed for relevant calls, saving money and reducing interruptions.

Easy Setup and Modification

Businesses can set up their AI receptionist in less than five minutes and modify its greeting, knowledge base, and workflows anytime, ensuring the system remains up-to-date with business needs​

Multi-Conferencing

GabbyVille’s receptionists can set up and manage conference calls, facilitating collaboration with multiple parties simultaneously.

High-Quality Call Service

Utilizing T1 phone lines over VoIP, GabbyVille ensures top-notch call quality, providing clear and reliable communication.

Gabbyville vs My AI Front Desk Use Cases

Most apps in this space have similar use cases but you can compare Gabbyville vs My AI Front Desk use cases if you were looking for something unique.

Gabbyville Use Cases

My AI Front Desk Use Cases

24/7 Customer Service

Businesses can use GabbyVille's 24/7 live answering services to ensure that customer inquiries are addressed at any time of day, improving customer satisfaction and loyalty by providing continuous support.

24/7 Customer Support

Providing continuous customer support to handle inquiries and service requests outside of regular business hours.

Lead Capture and Qualification

GabbyVille helps businesses capture and qualify leads by handling initial inquiries, gathering detailed information, and ensuring that potential customers are followed up with promptly. This is particularly useful for sales-driven organizations looking to maximize conversion rates.

Appointment Scheduling

Automating the scheduling process for appointments, reducing the workload on human staff.

Appointment Scheduling

Healthcare providers, legal firms, and other appointment-based businesses can rely on GabbyVille to manage their scheduling. Receptionists can book, reschedule, and confirm appointments, ensuring efficient use of time and reducing no-show rates.

Lead Generation and Qualification

Capturing and qualifying leads through initial interactions without requiring human intervention.

Overflow Call Handling

During peak business hours or when in-house staff are unavailable, GabbyVille can manage overflow call volume, ensuring that no calls are missed and maintaining high levels of customer service.

Handling Common Inquiries

Responding to frequently asked questions and providing information about services, hours, and locations.

Bilingual Support

For businesses with a diverse customer base, GabbyVille offers bilingual answering services, helping to bridge language barriers and provide excellent service to both English and Spanish-speaking clients.

Call Routing and Transfers

Directing calls to the appropriate departments or individuals within an organization based on the caller's needs.

Order Processing

Retail and e-commerce businesses can benefit from GabbyVille's order processing capabilities, where receptionists handle transactions and manage customer orders over the phone, ensuring smooth and efficient sales operations.

Texting Workflows

Automating the sending of text messages for appointment confirmations, reminders, and information sharing.

Virtual Receptionist for Small Businesses

Small businesses can leverage GabbyVille's virtual receptionist services to handle all incoming calls, providing a professional image and ensuring that customer inquiries are managed efficiently, even when resources are limited.

Multilingual Support

Serving a diverse customer base by providing support in multiple languages.

Message Taking and Delivery

When staff are unavailable, GabbyVille receptionists take detailed messages and ensure they are delivered promptly via email or voicemail, ensuring that important information is communicated without delay.

Real-Time Notifications and Analytics

Keeping track of customer interactions and analyzing call data for insights and improvements.

Real Estate and Property Management

Real estate professionals can use GabbyVille to manage property inquiries, schedule showings, and handle client communications, allowing agents to focus on closing deals and managing properties more effectively.