Gabbyville
Gabbyville, an award-winning provider, offers friendly, energetic, and efficient live bilingual virtual receptionist services to keep your business running smoothly at a fraction of the cost.
MoneyPenny
MoneyPenny offers personalized call answering services that seamlessly integrate with your business, ensuring calls are handled as if by your own team.
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About Gabbyville
Gabbyville is an award-winning provider of friendly, energetic, and efficient live bilingual virtual receptionist services, ensuring your business operates smoothly at a fraction of the cost.
| Website: | https://www.gabbyville.com/ |
|---|---|
| Founded in: | 2013 |
| Founder: | Nisha Goyal-Parikhs |
| CEO: | Nisha Goyal-Parikhs |
| Address: | Nashville, Texas, USA |
| Phone: | 1-800-903-7141 |
| Email: | [email protected] |
| Live Chat: | Yes |
About MoneyPenny
MoneyPenny truly personalizes how they answer calls. With a team of dedicated professionals enhanced by advanced technology, they understand your business and customers inside out, allowing them to answer calls as if they are part of your team. Their Virtual Receptionists are so skilled that callers will believe they are speaking directly with you.
They are the only provider who can genuinely claim to be a seamless extension of you and your team. Not only do they offer experienced personnel who work as if they are based within your business, but their proprietary technology enables them to answer calls with the same confidence and knowledge as you. Additionally, their Virtual Receptionist Service integrates seamlessly with all your favorite software.
| Website: | https://www.moneypenny.com/us/virtual-receptionist-service/ |
|---|---|
| Founded in: | 2000 |
| Founder: | Ed Reeves, Rachel Clacher |
| CEO: | Joanna Swash |
| Address: | Wrexham, NorthWales, United Kingdom |
| Phone: | 844 364 6619 |
| Email: | [email protected] |
| Live Chat: | Yes |
MoneyPenny is a better alternative to Gabbyville
We've compared price, features, voice samples, and more, and MoneyPenny is a better alternative to Gabbyville
Gabbyville vs MoneyPenny Pricing
Compare Gabbyville vs MoneyPenny subscription plans and pricing. Please check each website for the most updated information.
| Monthly Price | Yearly Price | |
| Starter | $250 | |
| Basic | $325 | |
| Premium | $600 | |
| Executive | $1,425 |
| Monthly Price | Yearly Price | |
| Contact Support |
Gabbyville vs MoneyPenny Features Comparison
A side-by-side comparison of Gabbyville vs MoneyPenny features
Gabbyville Features |
MoneyPenny Features |
|---|---|
24/7 Live AnsweringGabbyVille offers round-the-clock live answering services, ensuring that your business never misses a call, regardless of the time of day. |
24/7 Call AnsweringMoneypenny provides round-the-clock call answering, ensuring that your business never misses an opportunity, regardless of the time of day |
Bilingual ReceptionistsTo cater to a diverse customer base, GabbyVille provides bilingual services, supporting both English and Spanish speakers. |
Personalized ServiceCalls are answered by dedicated receptionists who are fully briefed on your business, making them sound like an in-house team member. This ensures a seamless and professional experience for your customers |
Custom Call HandlingBusinesses can customize their call handling processes, including personalized greetings, call routing, and outbound calling, to meet specific operational needs. |
Bespoke Call Handling SoftwareMoneypenny uses custom call handling software that allows receptionists to access all necessary information instantly, enabling them to manage calls with the same knowledge and confidence as your own team |
Appointment SchedulingGabbyVille’s receptionists can schedule appointments directly into your web-based calendar system, providing real-time updates and reminders. |
Real-Time AvailabilityThe system integrates with your calendar and even Microsoft Teams, allowing receptionists to know your real-time availability and transfer calls to you whether you are in the office or remote |
Detailed Message TakingReceptionists take detailed messages, ensuring that all important information is captured and communicated via email or voicemail. |
Omnichannel SupportIn addition to phone calls, Moneypenny also manages live chats, text messages, and emails, providing a comprehensive communication solution for your business |
Call Routing and Outbound CallingIntelligent call routing reduces wait times and improves customer experience by directing calls to the appropriate departments or individuals. Outbound calling allows businesses to proactively reach out to potential clients. |
Advanced Call RecognitionThe system can recognize repeat callers and VIPs, allowing for personalized service and efficient call management. It can also filter out cold calls and spam |
Real-Time Status UpdatesReceptionists can receive real-time updates about your availability, helping them manage call routing based on your current status. |
CRM IntegrationPre-qualified inquiries and appointments can be directly entered into your CRM, streamlining your workflow and ensuring that all leads are captured and managed effectively |
Spam Call BlockingGabbyVille blocks spam and robocalls, ensuring that you are only billed for relevant calls, saving money and reducing interruptions. |
Free Trial and Flexible PlansMoneypenny offers a free trial so businesses can experience the benefits first-hand. Flexible pricing plans are available to suit businesses of all sizes |
Multi-ConferencingGabbyVille’s receptionists can set up and manage conference calls, facilitating collaboration with multiple parties simultaneously. |
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High-Quality Call ServiceUtilizing T1 phone lines over VoIP, GabbyVille ensures top-notch call quality, providing clear and reliable communication. |
Gabbyville vs MoneyPenny Use Cases
Most apps in this space have similar use cases but you can compare Gabbyville vs MoneyPenny use cases if you were looking for something unique.
Gabbyville Use Cases |
MoneyPenny Use Cases |
|---|---|
24/7 Customer ServiceBusinesses can use GabbyVille's 24/7 live answering services to ensure that customer inquiries are addressed at any time of day, improving customer satisfaction and loyalty by providing continuous support. |
24/7 Customer SupportBusinesses need to ensure that customer inquiries are handled promptly, even outside of normal business hours. |
Lead Capture and QualificationGabbyVille helps businesses capture and qualify leads by handling initial inquiries, gathering detailed information, and ensuring that potential customers are followed up with promptly. This is particularly useful for sales-driven organizations looking to maximize conversion rates. |
Appointment Scheduling and ManagementManaging appointments and scheduling can be time-consuming and prone to errors when handled manually. |
Appointment SchedulingHealthcare providers, legal firms, and other appointment-based businesses can rely on GabbyVille to manage their scheduling. Receptionists can book, reschedule, and confirm appointments, ensuring efficient use of time and reducing no-show rates. |
Handling High Call VolumesBusinesses can experience periods of high call volumes, making it difficult to manage all inquiries effectively. |
Overflow Call HandlingDuring peak business hours or when in-house staff are unavailable, GabbyVille can manage overflow call volume, ensuring that no calls are missed and maintaining high levels of customer service. |
Personalized Customer InteractionCustomers expect personalized and informed interactions when they call a business. |
Bilingual SupportFor businesses with a diverse customer base, GabbyVille offers bilingual answering services, helping to bridge language barriers and provide excellent service to both English and Spanish-speaking clients. |
Lead Qualification and CRM IntegrationCapturing and qualifying leads efficiently is critical for business growth. |
Order ProcessingRetail and e-commerce businesses can benefit from GabbyVille's order processing capabilities, where receptionists handle transactions and manage customer orders over the phone, ensuring smooth and efficient sales operations. |
VIP Call Handling and Spam FilteringIdentifying and prioritizing calls from VIP customers while filtering out spam is essential for maintaining high service standards. |
Virtual Receptionist for Small BusinessesSmall businesses can leverage GabbyVille's virtual receptionist services to handle all incoming calls, providing a professional image and ensuring that customer inquiries are managed efficiently, even when resources are limited. |
Omnichannel CommunicationBusinesses need to manage customer interactions across multiple channels, including phone, chat, text, and email. |
Message Taking and DeliveryWhen staff are unavailable, GabbyVille receptionists take detailed messages and ensure they are delivered promptly via email or voicemail, ensuring that important information is communicated without delay. |
Enhanced Professional ImageSmall businesses and startups need to project a professional image to compete with larger companies. |
Real Estate and Property ManagementReal estate professionals can use GabbyVille to manage property inquiries, schedule showings, and handle client communications, allowing agents to focus on closing deals and managing properties more effectively. |
Gabbyville vs MoneyPenny Reviews
See how Gabbyville vs MoneyPenny stack up by what users think of them.
Gabbyville not reviewed yet.
Moneypenny - professional - and they do what they say!
Moneypenny - very professional and I can't fault the service that they have provided. They're backed up by very good systems and all of the team who have handled our calls have been great!
Can’t go wrong
Recently set up a plan with them to handle calls for us and Courtney dealt with all this and made things as easy as possible. Any questions I had shed answer my call and deal with it smoothly. On a whole, can’t recommend them enough
This is an organisation that you can rely on to provide you with a truly first class experience.
Once again, my inquiry was dealt with in a speedy, efficient and professional manner. In today's world this appears to be the exception rather than the rule but it's great to know that some companies still focus on providing excellent customer service and it is very much appreciated and valued.
Poor, unreliable and unprofessional service
We have a business line provided by Moneypenny and we keep having issues with it. I have now called them about 8 times over two days and am still unable to get the issue resolved. The two times I’ve called them today - both well within business hours - they’ve told me there’s nobody available to take the call.
The price plan they agreed was per call…
The price plan they agreed was per call .then they changed it per minute .when it’s per minute they stall and drag out answering your call so they get paid more uses them for over 10 years .the price is very high quality of service is very bad if you want to talk to them good luck they can’t even answer there own phones .had to contact the bank as they a continue to take money .get a cheaper service they will not return my calls complete rip off
