Gabbyville
Gabbyville, an award-winning provider, offers friendly, energetic, and efficient live bilingual virtual receptionist services to keep your business running smoothly at a fraction of the cost.
IsOn24
IsOn24 is a 24/7 AI-driven virtual assistant that handles appointments, customer inquiries, and call queues, integrating seamlessly with calendars and CRMs.
About Gabbyville
Gabbyville is an award-winning provider of friendly, energetic, and efficient live bilingual virtual receptionist services, ensuring your business operates smoothly at a fraction of the cost.
You can also checkout our AI voice agent which can be used as AI IVR, AI phone call, AI Answering Service, AI Receptionist, and AI Telemarketing
| Website: | https://www.gabbyville.com/ |
|---|---|
| Founded in: | 2013 |
| Founder: | Nisha Goyal-Parikhs |
| CEO: | Nisha Goyal-Parikhs |
| Address: | Nashville, Texas, USA |
| Phone: | 1-800-903-7141 |
| Email: | [email protected] |
| Live Chat: | Yes |
About IsOn24
IsOn24 handles setting appointments, checking availability, and answering any questions about your products or services, just like a live person, 24/7. Customers can speak their questions, and IsOn24 AI IVR responds immediately, also providing texted online links. This instant interaction delights customers and frees up time for businesses to grow. Users can choose from various computer voices or record their own.
IsOn24 AI Answering Service automatically books client meetings, home service visits, and restaurant reservations, filling your calendar from AI phone call interactions, websites, and even text messages. Special hours, rules, and custom fields can be quickly added to match specific processes. It easily negotiates alternate times and answers questions via text messages, connecting seamlessly with your favorite calendar and CRM.
Voicemails, text messages, and online chats are neatly organized in one simple screen, allowing real two-way texting with your business phone number from your phone, tablet, or PC. This feature enhances AI Receptionist automated voice responses with instant text messages around the clock, ensuring businesses stay close to their most demanding clients, whether in the office or on the go. CRM integration allows the creation of SMS drip campaigns and logs all messages.
The Automatic Call Queue feature provides a powerful call center solution without complexity. IsOn24 AI Telemarketing queues live calls in the order they are received, with callers hearing messages and music while waiting. Waiting calls can be answered from anywhere using any phone or directly from the IsOn24 app on a tablet or computer.
| Website: | https://www.ison24.com/ |
|---|---|
| Founded in: | 2014 |
| Founder: | Manu Pandey, Vimal Misra |
| CEO: | Manu Pandey |
| Address: | San Jose, California, USA |
| Phone: | 408-797-3300 |
| Email: | [email protected] |
| Live Chat: | Yes |
Compare Gabbyville Product Suite vs IsOn24
If you are looking to invest in either Gabbyville or IsOn24 and are planning to scale, then it’s important to know who provides a comprehensive product suite.
- AI Agent
Gabbyville vs IsOn24 Pricing
Compare Gabbyville vs IsOn24 subscription plans and pricing. Please check each website for the most updated information.
| Monthly Price | Yearly Price | |
| Starter | $250 | |
| Basic | $325 | |
| Premium | $600 | |
| Executive | $1,425 |
Gabbyville vs IsOn24 Features Comparison
A side-by-side comparison of Gabbyville vs IsOn24 features
Gabbyville Features |
IsOn24 Features |
|---|---|
24/7 Live AnsweringGabbyVille offers round-the-clock live answering services, ensuring that your business never misses a call, regardless of the time of day. |
24/7 AI Voice AssistantProvides round-the-clock service, answering customer inquiries and setting appointments just like a live person, ensuring no call goes unanswered. |
Bilingual ReceptionistsTo cater to a diverse customer base, GabbyVille provides bilingual services, supporting both English and Spanish speakers. |
Text Back and Two-Way TextingAutomatically responds to missed calls with text messages, and supports full two-way texting, keeping all communications organized and easily accessible from any device. |
Custom Call HandlingBusinesses can customize their call handling processes, including personalized greetings, call routing, and outbound calling, to meet specific operational needs. |
Automatic Call QueueManages live calls by queuing them and distributing them among multiple phones or answering from any browser, ensuring efficient call handling even during peak times. |
Appointment SchedulingGabbyVille’s receptionists can schedule appointments directly into your web-based calendar system, providing real-time updates and reminders. |
Online Appointments and Reservations:Enables businesses to book appointments and reservations via phone calls, text messages, and online forms. It integrates with existing reservation systems and allows customization of special hours and specific questions. |
Detailed Message TakingReceptionists take detailed messages, ensuring that all important information is captured and communicated via email or voicemail. |
Customizable Voice and IVR ModeOffers the option to use various computer-generated voices or record your own. It also supports switching to a traditional IVR mode (press 1 for...). |
Call Routing and Outbound CallingIntelligent call routing reduces wait times and improves customer experience by directing calls to the appropriate departments or individuals. Outbound calling allows businesses to proactively reach out to potential clients. |
Integration with Existing SystemsSeamlessly integrates with various business applications via Zapier and direct APIs, including CRM, calendar, and scheduling systems, enhancing workflow and efficiency. |
Real-Time Status UpdatesReceptionists can receive real-time updates about your availability, helping them manage call routing based on your current status. |
Call Recording and TranscriptionRecords all calls and provides transcriptions, enabling easy review and analysis of customer interactions. |
Spam Call BlockingGabbyVille blocks spam and robocalls, ensuring that you are only billed for relevant calls, saving money and reducing interruptions. |
Reports and AnalyticsOffers detailed reports and actionable insights on call volume, appointment occupancy, and customer interactions, helping businesses make informed decisions. |
Multi-ConferencingGabbyVille’s receptionists can set up and manage conference calls, facilitating collaboration with multiple parties simultaneously. |
Flexible Number ManagementSupports forwarding calls from existing numbers, porting numbers to IsOn24, and acquiring toll-free or vanity numbers as needed. |
High-Quality Call ServiceUtilizing T1 phone lines over VoIP, GabbyVille ensures top-notch call quality, providing clear and reliable communication. |
Business TextingIntegrates voicemails, texts, and online chats in one interface, providing a streamlined communication tool for businesses. |
Gabbyville vs IsOn24 Use Cases
Most apps in this space have similar use cases but you can compare Gabbyville vs IsOn24 use cases if you were looking for something unique.
Gabbyville Use Cases |
IsOn24 Use Cases |
|---|---|
24/7 Customer ServiceBusinesses can use GabbyVille's 24/7 live answering services to ensure that customer inquiries are addressed at any time of day, improving customer satisfaction and loyalty by providing continuous support. |
24/7 Customer SupportBusinesses often miss calls after hours, leading to lost opportunities and dissatisfied customers |
Lead Capture and QualificationGabbyVille helps businesses capture and qualify leads by handling initial inquiries, gathering detailed information, and ensuring that potential customers are followed up with promptly. This is particularly useful for sales-driven organizations looking to maximize conversion rates. |
Appointment and Reservation ManagementManaging reservations and appointments manually can be time-consuming and prone to errors. |
Appointment SchedulingHealthcare providers, legal firms, and other appointment-based businesses can rely on GabbyVille to manage their scheduling. Receptionists can book, reschedule, and confirm appointments, ensuring efficient use of time and reducing no-show rates. |
Handling High Call VolumesBusinesses can be overwhelmed by high call volumes during peak times, leading to long wait times and missed calls |
Overflow Call HandlingDuring peak business hours or when in-house staff are unavailable, GabbyVille can manage overflow call volume, ensuring that no calls are missed and maintaining high levels of customer service. |
Streamlined Communication for Property ManagementProperty managers need to handle numerous tenant inquiries and maintenance requests efficiently. |
Bilingual SupportFor businesses with a diverse customer base, GabbyVille offers bilingual answering services, helping to bridge language barriers and provide excellent service to both English and Spanish-speaking clients. |
Enhanced Customer Interaction for RestaurantsRestaurants need to manage reservations, order inquiries, and customer questions, often during busy hours. |
Order ProcessingRetail and e-commerce businesses can benefit from GabbyVille's order processing capabilities, where receptionists handle transactions and manage customer orders over the phone, ensuring smooth and efficient sales operations. |
E-commerce and Online Business SupportE-commerce businesses need to manage a high volume of customer inquiries and support requests. |
Virtual Receptionist for Small BusinessesSmall businesses can leverage GabbyVille's virtual receptionist services to handle all incoming calls, providing a professional image and ensuring that customer inquiries are managed efficiently, even when resources are limited. |
Inbound Sales and Lead ConversionBusinesses need to capture and convert leads efficiently, especially during times of high traffic. |
Message Taking and DeliveryWhen staff are unavailable, GabbyVille receptionists take detailed messages and ensure they are delivered promptly via email or voicemail, ensuring that important information is communicated without delay. |
Scalable Communication for Small BusinessesSmall businesses often struggle with managing communication due to limited resources. |
Real Estate and Property ManagementReal estate professionals can use GabbyVille to manage property inquiries, schedule showings, and handle client communications, allowing agents to focus on closing deals and managing properties more effectively. |
