Gabbyville

Gabbyville, an award-winning provider, offers friendly, energetic, and efficient live bilingual virtual receptionist services to keep your business running smoothly at a fraction of the cost.

EVE Calls

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Eve Calls provides voice AI agents for businesses and startups, generative AI for enterprises, debt collection AI agents, and government AI agents for municipalities.

About Gabbyville

Gabbyville is an award-winning provider of friendly, energetic, and efficient live bilingual virtual receptionist services, ensuring your business operates smoothly at a fraction of the cost.

Website:https://www.gabbyville.com/
Founded in:2013
Founder: Nisha Goyal-Parikhs
CEO:Nisha Goyal-Parikhs
Address: Nashville, Texas, USA
Phone: 1-800-903-7141
Email: [email protected]
Live Chat: Yes

About EVE Calls

Eve Calls offers a suite of services including voice AI agents for small to mid-sized businesses and startups, generative AI and customized solutions for enterprises, debt collection AI agents for debt collectors, and government AI agents for municipalities.

Website:https://evecalls.com/
Founded in:2016
Founder: Oleksii Skrypka
CEO:Oleksii Skrypka
Address: Kiev, Ukraine
Phone: 15852826620
Email: [email protected]
Live Chat: No

EVE Calls is a better alternative to Gabbyville

We've compared price, features, voice samples, and more, and EVE Calls is a better alternative to Gabbyville

Compare Gabbyville Product Suite vs EVE Calls

If you are looking to invest in either Gabbyville or EVE Calls and are planning to scale, then it’s important to know who provides a comprehensive product suite.

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Conversational Voice AI, trained to speak your business.

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Gabbyville vs EVE Calls Pricing

Compare Gabbyville vs EVE Calls subscription plans and pricing. Please check each website for the most updated information.

Monthly PriceYearly Price
Starter $250
Basic $325
Premium $600
Executive $1,425
Monthly PriceYearly Price
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Gabbyville vs EVE Calls Features Comparison

A side-by-side comparison of Gabbyville vs EVE Calls features

Gabbyville Features

EVE Calls Features

24/7 Live Answering

GabbyVille offers round-the-clock live answering services, ensuring that your business never misses a call, regardless of the time of day.

Natural Voice Interaction

EVE.calls utilizes a natural language processing engine to deliver human-like interactions. This enables the AI to understand and respond to customer queries in a conversational manner, improving customer satisfaction by making interactions feel more personal and engaging.

Bilingual Receptionists

To cater to a diverse customer base, GabbyVille provides bilingual services, supporting both English and Spanish speakers.

Multilingual Capabilities

EVE.calls supports over 120 languages and dialects, allowing businesses to cater to a global audience and provide services in the customers' preferred languages.

Custom Call Handling

Businesses can customize their call handling processes, including personalized greetings, call routing, and outbound calling, to meet specific operational needs.

High Capacity Handling

The platform is designed to handle large volumes of calls, capable of managing more than ten thousand calls per hour and up to one million calls per day, ensuring that businesses can scale their operations without compromising service quality.

Appointment Scheduling

GabbyVille’s receptionists can schedule appointments directly into your web-based calendar system, providing real-time updates and reminders.

Integration Flexibility

EVE.calls integrates seamlessly with various CRM and business systems, including Salesforce, SAP, Zendesk, and HubSpot. This ensures that customer interactions are efficiently logged and managed within the existing business infrastructure.

Detailed Message Taking

Receptionists take detailed messages, ensuring that all important information is captured and communicated via email or voicemail.

Advanced Call Routing

The system optimizes call routing to connect customers with the right agents or departments, enhancing customer engagement and operational efficiency.

Call Routing and Outbound Calling

Intelligent call routing reduces wait times and improves customer experience by directing calls to the appropriate departments or individuals. Outbound calling allows businesses to proactively reach out to potential clients.

Security and Compliance

EVE.calls adheres to GDPR compliance and employs 256-bit encryption to ensure the security and privacy of customer data, making it suitable for industries with stringent data protection requirements.

Real-Time Status Updates

Receptionists can receive real-time updates about your availability, helping them manage call routing based on your current status.

Voice Activity Detection

The AI agent can distinguish between human voices and background noise, ensuring clear communication and accurate response during calls.

Spam Call Blocking

GabbyVille blocks spam and robocalls, ensuring that you are only billed for relevant calls, saving money and reducing interruptions.

Detailed Analytics and Reporting

The platform provides comprehensive analytics and reporting tools, offering insights into call volumes, customer behavior, and agent performance. This data helps businesses make informed decisions and improve their customer service strategies.

Multi-Conferencing

GabbyVille’s receptionists can set up and manage conference calls, facilitating collaboration with multiple parties simultaneously.

Customizable Scripts and Personalization

Businesses can customize the AI's voice, tone, and communication style to align with their brand identity. Additionally, EVE.calls allows for script customization to cater to specific business needs and enhance the customer experience.

High-Quality Call Service

Utilizing T1 phone lines over VoIP, GabbyVille ensures top-notch call quality, providing clear and reliable communication.

Proactive Customer Engagement

EVE.calls can initiate follow-up calls, reminders, and updates, ensuring timely communication and continuous customer engagement.

Gabbyville vs EVE Calls Use Cases

Most apps in this space have similar use cases but you can compare Gabbyville vs EVE Calls use cases if you were looking for something unique.

Gabbyville Use Cases

EVE Calls Use Cases

24/7 Customer Service

Businesses can use GabbyVille's 24/7 live answering services to ensure that customer inquiries are addressed at any time of day, improving customer satisfaction and loyalty by providing continuous support.

Customer Support Automation

Providing 24/7 customer support without the need for human agents.

Lead Capture and Qualification

GabbyVille helps businesses capture and qualify leads by handling initial inquiries, gathering detailed information, and ensuring that potential customers are followed up with promptly. This is particularly useful for sales-driven organizations looking to maximize conversion rates.

Appointment Scheduling and Reminders

Managing and scheduling appointments while sending reminders to customers.

Appointment Scheduling

Healthcare providers, legal firms, and other appointment-based businesses can rely on GabbyVille to manage their scheduling. Receptionists can book, reschedule, and confirm appointments, ensuring efficient use of time and reducing no-show rates.

Debt Collection

Streamlining the debt collection process by automating calls to debtors.

Overflow Call Handling

During peak business hours or when in-house staff are unavailable, GabbyVille can manage overflow call volume, ensuring that no calls are missed and maintaining high levels of customer service.

Lead Qualification and Sales

Qualifying leads and assisting with sales inquiries

Bilingual Support

For businesses with a diverse customer base, GabbyVille offers bilingual answering services, helping to bridge language barriers and provide excellent service to both English and Spanish-speaking clients.

Order Processing and Customer Inquiries

Managing order processing and responding to customer questions.

Order Processing

Retail and e-commerce businesses can benefit from GabbyVille's order processing capabilities, where receptionists handle transactions and manage customer orders over the phone, ensuring smooth and efficient sales operations.

Surveys and Feedback Collection

Conducting surveys and collecting customer feedback.

Virtual Receptionist for Small Businesses

Small businesses can leverage GabbyVille's virtual receptionist services to handle all incoming calls, providing a professional image and ensuring that customer inquiries are managed efficiently, even when resources are limited.

Multilingual Customer Service

Serving a global customer base with diverse language preferences.

Message Taking and Delivery

When staff are unavailable, GabbyVille receptionists take detailed messages and ensure they are delivered promptly via email or voicemail, ensuring that important information is communicated without delay.

Proactive Customer Engagement

Engaging customers proactively with follow-up calls and reminders.

Real Estate and Property Management

Real estate professionals can use GabbyVille to manage property inquiries, schedule showings, and handle client communications, allowing agents to focus on closing deals and managing properties more effectively.

Call Routing and Transfers

Efficiently routing and transferring calls to the appropriate departments or agents.

Marketing Campaigns

Automating outbound marketing calls to promote products and services.

Gabbyville vs EVE Calls Reviews

See how Gabbyville vs EVE Calls stack up by what users think of them.

Gabbyville not reviewed yet.

The EVE.calls team worked tirelessly to…

The EVE.calls team worked tirelessly to deliver the product my business needed. Their approach was professional, and I could tell my team was in good hands from the start. The platform is improving, however occasionally has a bug that needs to be addressed. Their support team is very quick to address any issues we encounter.

Private Broker

EVE.calls provided an exceptional…

EVE.calls provided an exceptional experience for our business development team. We were impressed by their testing methodology and approach to automating what we considered a unique process inside our business. We look forward to continuing our relationship with them and would happily recommend to a friend or business owner.

Schuyler

I had a recent experience with this…

I had a recent experience with this company. Their team is patient & the individual I was on the phone with was very respectful. Highly recommended.

Eriq Johnson