Gabbyville, an award-winning provider, offers friendly, energetic, and efficient live bilingual virtual receptionist services to keep your business running smoothly at a fraction of the cost.
Eve Calls provides voice AI agents for businesses and startups, generative AI for enterprises, debt collection AI agents, and government AI agents for municipalities.
Gabbyville is an award-winning provider of friendly, energetic, and efficient live bilingual virtual receptionist services, ensuring your business operates smoothly at a fraction of the cost.
Website: | https://www.gabbyville.com/ |
---|---|
Founded in: | 2013 |
Founder: | Nisha Goyal-Parikhs |
CEO: | Nisha Goyal-Parikhs |
Address: | Nashville, Texas, USA |
Phone: | 1-800-903-7141 |
Email: | [email protected] |
Live Chat: | Yes |
Eve Calls offers a suite of services including voice AI agents for small to mid-sized businesses and startups, generative AI and customized solutions for enterprises, debt collection AI agents for debt collectors, and government AI agents for municipalities.
Website: | https://evecalls.com/ |
---|---|
Founded in: | 2016 |
Founder: | Oleksii Skrypka |
CEO: | Oleksii Skrypka |
Address: | Kiev, Ukraine |
Phone: | 15852826620 |
Email: | [email protected] |
Live Chat: | No |
We've compared price, features, voice samples, and more, and EVE Calls is a better alternative to Gabbyville
If you are looking to invest in either Gabbyville or EVE Calls and are planning to scale, then it’s important to know who provides a comprehensive product suite.
Compare Gabbyville vs EVE Calls subscription plans and pricing. Please check each website for the most updated information.
Monthly Price | Yearly Price | |
Starter | $250 | |
Basic | $325 | |
Premium | $600 | |
Executive | $1,425 |
Monthly Price | Yearly Price | |
Contact Support |
A side-by-side comparison of Gabbyville vs EVE Calls features
Gabbyville Features |
EVE Calls Features |
---|---|
24/7 Live AnsweringGabbyVille offers round-the-clock live answering services, ensuring that your business never misses a call, regardless of the time of day. |
Natural Voice InteractionEVE.calls utilizes a natural language processing engine to deliver human-like interactions. This enables the AI to understand and respond to customer queries in a conversational manner, improving customer satisfaction by making interactions feel more personal and engaging. |
Bilingual ReceptionistsTo cater to a diverse customer base, GabbyVille provides bilingual services, supporting both English and Spanish speakers. |
Multilingual CapabilitiesEVE.calls supports over 120 languages and dialects, allowing businesses to cater to a global audience and provide services in the customers' preferred languages. |
Custom Call HandlingBusinesses can customize their call handling processes, including personalized greetings, call routing, and outbound calling, to meet specific operational needs. |
High Capacity HandlingThe platform is designed to handle large volumes of calls, capable of managing more than ten thousand calls per hour and up to one million calls per day, ensuring that businesses can scale their operations without compromising service quality. |
Appointment SchedulingGabbyVille’s receptionists can schedule appointments directly into your web-based calendar system, providing real-time updates and reminders. |
Integration FlexibilityEVE.calls integrates seamlessly with various CRM and business systems, including Salesforce, SAP, Zendesk, and HubSpot. This ensures that customer interactions are efficiently logged and managed within the existing business infrastructure. |
Detailed Message TakingReceptionists take detailed messages, ensuring that all important information is captured and communicated via email or voicemail. |
Advanced Call RoutingThe system optimizes call routing to connect customers with the right agents or departments, enhancing customer engagement and operational efficiency. |
Call Routing and Outbound CallingIntelligent call routing reduces wait times and improves customer experience by directing calls to the appropriate departments or individuals. Outbound calling allows businesses to proactively reach out to potential clients. |
Security and ComplianceEVE.calls adheres to GDPR compliance and employs 256-bit encryption to ensure the security and privacy of customer data, making it suitable for industries with stringent data protection requirements. |
Real-Time Status UpdatesReceptionists can receive real-time updates about your availability, helping them manage call routing based on your current status. |
Voice Activity DetectionThe AI agent can distinguish between human voices and background noise, ensuring clear communication and accurate response during calls. |
Spam Call BlockingGabbyVille blocks spam and robocalls, ensuring that you are only billed for relevant calls, saving money and reducing interruptions. |
Detailed Analytics and ReportingThe platform provides comprehensive analytics and reporting tools, offering insights into call volumes, customer behavior, and agent performance. This data helps businesses make informed decisions and improve their customer service strategies. |
Multi-ConferencingGabbyVille’s receptionists can set up and manage conference calls, facilitating collaboration with multiple parties simultaneously. |
Customizable Scripts and PersonalizationBusinesses can customize the AI's voice, tone, and communication style to align with their brand identity. Additionally, EVE.calls allows for script customization to cater to specific business needs and enhance the customer experience. |
High-Quality Call ServiceUtilizing T1 phone lines over VoIP, GabbyVille ensures top-notch call quality, providing clear and reliable communication. |
Proactive Customer EngagementEVE.calls can initiate follow-up calls, reminders, and updates, ensuring timely communication and continuous customer engagement. |
Most apps in this space have similar use cases but you can compare Gabbyville vs EVE Calls use cases if you were looking for something unique.
Gabbyville Use Cases |
EVE Calls Use Cases |
---|---|
24/7 Customer ServiceBusinesses can use GabbyVille's 24/7 live answering services to ensure that customer inquiries are addressed at any time of day, improving customer satisfaction and loyalty by providing continuous support. |
Customer Support AutomationProviding 24/7 customer support without the need for human agents. |
Lead Capture and QualificationGabbyVille helps businesses capture and qualify leads by handling initial inquiries, gathering detailed information, and ensuring that potential customers are followed up with promptly. This is particularly useful for sales-driven organizations looking to maximize conversion rates. |
Appointment Scheduling and RemindersManaging and scheduling appointments while sending reminders to customers. |
Appointment SchedulingHealthcare providers, legal firms, and other appointment-based businesses can rely on GabbyVille to manage their scheduling. Receptionists can book, reschedule, and confirm appointments, ensuring efficient use of time and reducing no-show rates. |
Debt CollectionStreamlining the debt collection process by automating calls to debtors. |
Overflow Call HandlingDuring peak business hours or when in-house staff are unavailable, GabbyVille can manage overflow call volume, ensuring that no calls are missed and maintaining high levels of customer service. |
Lead Qualification and SalesQualifying leads and assisting with sales inquiries |
Bilingual SupportFor businesses with a diverse customer base, GabbyVille offers bilingual answering services, helping to bridge language barriers and provide excellent service to both English and Spanish-speaking clients. |
Order Processing and Customer InquiriesManaging order processing and responding to customer questions. |
Order ProcessingRetail and e-commerce businesses can benefit from GabbyVille's order processing capabilities, where receptionists handle transactions and manage customer orders over the phone, ensuring smooth and efficient sales operations. |
Surveys and Feedback CollectionConducting surveys and collecting customer feedback. |
Virtual Receptionist for Small BusinessesSmall businesses can leverage GabbyVille's virtual receptionist services to handle all incoming calls, providing a professional image and ensuring that customer inquiries are managed efficiently, even when resources are limited. |
Multilingual Customer ServiceServing a global customer base with diverse language preferences. |
Message Taking and DeliveryWhen staff are unavailable, GabbyVille receptionists take detailed messages and ensure they are delivered promptly via email or voicemail, ensuring that important information is communicated without delay. |
Proactive Customer EngagementEngaging customers proactively with follow-up calls and reminders. |
Real Estate and Property ManagementReal estate professionals can use GabbyVille to manage property inquiries, schedule showings, and handle client communications, allowing agents to focus on closing deals and managing properties more effectively. |
Call Routing and TransfersEfficiently routing and transferring calls to the appropriate departments or agents. |
Marketing CampaignsAutomating outbound marketing calls to promote products and services. |
See how Gabbyville vs EVE Calls stack up by what users think of them.
Gabbyville not reviewed yet.
The EVE.calls team worked tirelessly to deliver the product my business needed. Their approach was professional, and I could tell my team was in good hands from the start. The platform is improving, however occasionally has a bug that needs to be addressed. Their support team is very quick to address any issues we encounter.
EVE.calls provided an exceptional experience for our business development team. We were impressed by their testing methodology and approach to automating what we considered a unique process inside our business. We look forward to continuing our relationship with them and would happily recommend to a friend or business owner.
I had a recent experience with this company. Their team is patient & the individual I was on the phone with was very respectful. Highly recommended.